One of the biggest challenges all recruiters face is where to find the best candidates. And even if you’ve found a great source of top talent, how do you keep them interested and moving through your pipeline? The Recruiting team at Stripe has faced these challenges head on and is excited to share their tips and tricks with you. They’ve built such a strong recruiting culture that around 40% of their hires were introduced through employee referrals! Join Katie Bishop, Recruiter, and Lizz Hounshell, Recruiting Operations Manager, to discuss creative methods for sourcing candidates and how to build a company-wide recruiting culture. You'll learn: - Stripe’s unique approach to prospecting and building a talent pipeline in Greenhouse - Why Stripe has embraced referrals without bonuses—and why that tactic was so successful - How Stripe uses Teamable to scale their referral program Ways to prioritize both diversity and referrals to build an inclusive organization - Tips for including recruiting and referral education in your onboarding program

1. GREENHOUSE.IO + TEAMABLE
How Stripe Creatively Finds Candidates
and Builds a Recruiting Culture

2. GREENHOUSE + SQUARESPACE #HIRINGHACKS
Today’s Moderator
Casey Marshall
Greenhouse
casey.marshall@greenhouse.io
GREENHOUSE + TEAMABLE #HIRINGHACKS

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reenhouse • Greenhouse is an end-to-end solution that
optimizes your entire recruiting process
• Talent is critical for building outstanding
companies
• World-class recruiting requires focused
effort across your entire organization
GREENHOUSE + TEAMABLE #HIRINGHACKS

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Hiring Hacks • Each webinar in the series focuses
on strategies and tools that help
measurably improve the recruiting
process
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Today’s Partner: Teamable
Laura Bilazarian
Teamable
Laura@teamable.com
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Partnered with Greenhouse
Teamable
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• Founded in 2013 to use explosion in social
data for better team building
• Mission: Connect people to work they love
with people they love
• Product is the culmination of years of
rigorous research and analysis on how high
performing companies build world class
teams and experimentation/feedback with
early customers

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Speaker Highlight
Katie Bishop
Recruiter
Lizz Hounshell
Recruiting Operations
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Agenda • Why Stripe has embraced referrals
without bonuses—and why that tactic was
so successful
• Tips for including recruiting and referral
education in your onboarding program
• How Stripe uses Teamable to scale their
referral program
• Stripe’s unique approach to prospecting
and building a talent pipeline in
Greenhouse
GREENHOUSE + TEAMABLE #HIRINGHACKS

9. GREENHOUSE + SQUARESPACE #HIRINGHACKS
What is Stripe?
• Economic infrastructure for the internet.
• Creating the technologies that result in a more economically interconnected
world.
• Stripe currently powers businesses in 25 countries, supporting 137
currencies and processing billions of dollars annually.
• $300 million in funding to date from Sequoia Capital, Visa, American
Express, Peter Thiel, Elon Musk and others.
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Recruiting at Stripe
Recruiting Team:
• 11 recruiters
• 6 coordinators
• 3 managers
• 1 ops
530 Employees:
In SF, London, Dublin,
Paris, Berlin, Tokyo,
Singapore, Melbourne,
and more!
Hiring Goals:
• 2015 YE: 357
• 2016 YE: 650
• 2017 YE: 1,000
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Referral culture at Stripe
• Referral culture from the beginning
• 40% of global employees from referrals
• No referral bonus -- Work with great people instead of monetary rewards
• Strong Referrals
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Fostering referral culture early
• Hit ‘em up early -- referral encouragement at onboarding
• Explain recruiting philosophy early
• Sourcing sessions
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Growing pains and referrals
• Ad hoc recruiting method
• Getting referrals became a big pain point
• Sourcing sessions were less and less fruitful
• Not scalable
• We watched our referral % go from 43.6% in 2014
to 38.9% in 2015 and then 36.8% in 2016
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Hiring with Teamable
Why teamable?
Roll out process
•Started with one department (50 engineers) for a 3 month pilot
•Partner with Engineering manager
•Expanded to full company after trial
Results
•Tracking and quick responses on connections
•Identified ~100 candidates and hired an engineering manager in 1st month
•Saved employees time
•Opened networks
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Hiring with Teamable
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How to track prospects in Greenhouse
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How to track prospects in Greenhouse
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Teamable < > Greenhouse
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Teamable < > Greenhouse
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Teamable < > Greenhouse
GREENHOUSE + TEAMABLE #HIRINGHACKS

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Teamable < > Greenhouse
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Teamable < > Greenhouse
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How to keep prospects warm
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How to keep prospects warm
• Candidate Tags:
Timeline for revisiting
Niche Role
Location
School
• Follow up Reminders
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How to keep prospects warm
• Cycling through prospects
• Frequency of touch points
• Types of touch points
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26. PS. we’re hiring.
GREENHOUSE + TEAMABLE #HIRINGHACKS
lizz@stripe.com
katie@stripe.com
stripe.com/jobs

27. Q&A