Concepts of Non-Verbal Communication, gleaned in detail

1. NON VERBAL
COMMUNICATION
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Why to Study Non-Verbal
Communication
“SOME OF THE MOST IMPRESSIVE AND ENLARGING
COMMUNICATION YOU WILL EVER EXPERIENCE WILL
NOT INVOLVE WORDS AT ALL.” -FUJISHIN
WE TEND TO COMMUNICATE MOST OF OUR FEELINGS,
ATTITUDES AND BELIEFS NONVERBALLY

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Preview
 WHY STUDY NONVERBAL COMMUNICATION
 DEFININTION OF NONVERBAL COMMUNICATION
 PRINCIPLES OF NONVERBAL COMMUNICATION
 TYPES OF NONVERBAL COMMUNICATION
 NINETEEN NONVERBAL BRIDGES TO OTHERS

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WHY STUDY NON VERBAL
COMMUNICATION

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WHY LEARN ABOUT
NONVERBAL COMMUNICATION?
 NONVERBAL COMMUNICATION IS THE PRIMARY WAY
WE COMMUNICATE FEELINGS AND ATTITUDES.
 PEOPLE RESPOND AND ADAPT TO OTHERS THROUGH
NONVERBAL MESSAGES

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INTERACTION ADAPTATION
THEORY:
THEORY SUGGESTING THAT PEOPLE
INTERACT WITH OTHERS BY ADAPTING
TO THEIR COMMUNICATION
BEHAVIORS

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DEFINITION OF NONVERBAL
COMMUNICATION
ALL COMMUNICATION THAT IS NOT
SPOKEN OR WRITTEN IS NONVERBAL
COMMUNICATION

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CONTENT V. RELATIONSHIP
DIMENSIONS OF
COMMUNICATION
 NV IS PRIMARY SOURCE OF RELATIONSHIP CUES
 THE PRIMARY WAY WE COMMUNICATE INFORMATION
ABOUT THE RELATIONSHIP IS NONVERBALLY INSTEAD
OF VERBALLY

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PRINCIPLES OF NONVERBAL
COMMUNICATION
CONTINUOUS
INSTANTANEOUS
UNIVERSAL
MULTICHANNELED
EMOTIONALLY RICH
FUNCTION SPECIFIC
AMBIGUOUS

10. INTERPRINCIPLES OF NON
VERBAL COMMUNICATION
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• CONTINUOUS- CANNOT EASILY SEPARATE INTO UNITS
• INSTANTANEOUS- IMMEDIATELY PERCEIVED
• UNIVERSAL- CROSSES LANGUAGES
• MULTICHANNELED- ALL SENSES
• EMOTIONALLY RICH- CONVEYS EMOTION PRETED IN
MANY DIFFERENT WAYS
FUNCTION SPECIFIC- KINESICS
AMBIGUOUS- CAN BE INTERPRETED IM MANY WAYS
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11. FUNCTION SPECIFICKINESICS
STUDY OF HUMAN
MOVEMENT AND
GESTURE
By
RAY BIRDWHISTELL
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KINESICS:
1.
2.
3.
4.
5.
EMBLEMS
ILLUSTRATORS
REGULATORS
AFFECT DISPLAYS
ADAPTORS

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EMBLEMS
 CUES WITH A DIRECT VERBAL MEANING
IN A GIVEN CULTURE

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ILLUSTRATORS
 ADD TO OR SUPPORT
THE VERBAL MESSAGE

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REGULATORS
 CONTROL SOCIAL INTERACTIONS

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AFFECT DISPLAYS
 USED TO COMMUNICATE EMOTIONS

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ADAPTORS
 HELP SATISFY A PERSONAL NEED AND ADAPT TO
IMMEDIATE SITUATION

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TYPES OF NONVERBAL
COMMUNICATION
 BODY MOVEMENT
 FACIAL EXPRESSIONS
WE CAN PRODUCE OVER
640 DIFFERENT FACIAL
EXPRESSIONS
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PARALANGUAGE
HOW WE SPEAK
• PITCH, VOLUME, RATE,
QUALITY
• COMMUNICATE EMOTION
• MANAGE
CONVERSATION
• USE OF SILENCE

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TOUCHING (HAPTICS)
 • ALL BEHAVIOR THAT
INVOLVES THE SKIN
 • ESSENTIAL TO HUMAN
DEVELOPMENT
 • PAT ON BACK, HUG,
KISS
 • BE SENSITIVE TO
CULTURAL AND
PERSONAL
PREFERENCES

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PERSONAL PRESENTATION
CLOTHING-MOST
OBVIOUS
GROOMINGCOMMUNICATES
MESSAGES AS WELL AS
OTHER NONVERBAL CUES
ARTIFACTS-PHYSICAL
OBJECTS THAT HAVE
MEANING TO US

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PERSONAL SPACE
PROXEMICS-STUDY
 OF HOW CLOSE OR FAR
AWAY PEOPLE POSITION
THEMSELVES PERSONAL
SPACE

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HALL'S FOUR ZONES OF SPACE
(PROXEMICS)

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TERRITORY
 TERRITORIALITY-USING SPACE AND OBJECTS TO
COMMUNICATE OCCUPANCY OR OWNERSHIP OF
SPACE NONVERBAL USE OF SPACE
 For Example: BOOKS ON LIBRARY DESK

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TIME
 HOW YOU USE TIME COMMUNICATES A GREAT DEAL
ABOUT YOU

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APPEARANCE
 THE “BEAUTY EFFECT”
 AMERICANS THINK THAT ATTRACTIVE PEOPLE ARE
MORE CREDIBLE,
 HAPPIER,
 MORE POPULAR,
 MORE SOCIABLE,
 AND MORE PROSPEROUS THAN LESS ATTRACTIVE
 PEOPLE SHAPE AND BODY SIZE AFFECTS
 PERCEPTIONS ABOUT US. HEAVY AND ROUND-OLDER,
OLD- FASHIONED, GOOD NATURED

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REVIEW
TYPES OF NON- VERBAL COMMUNICATION:
 KINESICS
 FACIAL EXPRESSIONS
 PARALANGUAGE
 TOUCH
 PERSONAL PRESENTATION
 PROXEMICS
 TIME
 APPEARANCE

28. NINETEEN NONVERBAL
BRIDGES TO OTHERS
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BE THERE
BE PRESENT
DO NOTHING • MOVE TOWARD OTHERS
LOOK AT OTHERS
SMILE (UNIVERSALLY POSITIVE SYMBOL)
WELCOME POSTURE
SHAKE HANDS
TOUCH
HUG
BE SILENT
SPEAK GENTLY
BE PUNCTUAL
KEEP PROMISES
GIVE GIFTS
STAY IN TOUCH
LAUGH AT YOURSELF
HUM
LEAVE
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SUMMARY:
 WHY STUDY NONVERBAL COMMUNICATION
 DEFININTION OF NONVERBAL COMMUNICATION
 PRINCIPLES OF NONVERBAL COMMUNICATION TYPES
OF NONVERBAL COMMUNICATION
 NINETEEN NONVERBAL BRIDGES TO OTHERS

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 "I HAVE ALWAYS THOUGHT THE ACTIONS OF MEN THE
BEST INTERPRETER OF THIER THOUGHTS." -JOHN
LOCKE