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Enchantment The Art of Changing Hearts, Minds, and Actions
1. Achieve Likeability
Zygomaticmajor muscle—”Pan Am” smile
Orbicularis oculi muscle—Duchenne smile
Dress for a tie
Under-dressing: “I don’t respect you”
Over-dressing: “I’m better than you”
Equal-dressing: “We’re peers”
Shake it PH = √ (e2 + ve2)(d2) + (cg + dr)2 + π{(4<s>2)(4<p>2)}2 + (vi + t + te)2 + {(4<c>2 )(4<du>2)}2 Make eye contact throughout Utter an appropriate verbal greeting Flash the Duchenne smile Grip the person’s hand and give it a firm squeeze Take up a mid-point position between the two of you Make sure you hand is cool, dry, and moderately smooth hand Use a medium level of vigor Hold the handshake no longer than two to three seconds
Default to “yes”
2. Achieve Trustworthiness
Trust others
Gain knowledge and competence
Be a mensch
3. Get Ready
Do something DICEE Deep Intelligent Complete Empowering Elegant
Make it short, sweet, and swallowable
Conduct a premortem
4. Launch
Tell a story
Plant many seeds
Illustrate salient points Miles/gallon versus yearly cost Degrees versus heating costs Gigabytes versus number of songs (Build okay)
5. Overcome
Provide social proof
Find a bright spot
Enchant all the influencers
6. Endure
Don’t use money
Invoke reciprocation
Build an ecosystem (Use icons to represent various components)
7. Use Technology
Engage fast, many, and often (3 icons, three clicks)
Provide value Information Insights Assistance (3 icons, 3 clicks)
Remove the speed bumps
8. Twitter
Spruce up your avatar (show lousy one)
Spruce up your profile (show lousy one)
Provide links
Make it personal
9. Presentations
Customize the introduction
Sell your dream iPhone isn’t $188 of parts plus AT&T subscription Picture of iPhone
10 slides, 20 minutes, 30-point font
10 Email
Get an introduction
Craft the subject line “Your book is great!”
5 sentences:  What you want What your cause is Who you are Why the recipient should help you What the next step is
Last slide but I don’t know what yet

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