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Ben BettsWOLCE – Campaign Learning
Your strategy to delivery performance support
Ben Betts
Campaign Learning
Ben BettsWOLCE – Campaign Learning
How well are we keeping pace?
https://tinyurl.com/wolce17
Ben BettsWOLCE – Campaign Learning
How well are we keeping pace?
1. Has the complexity of requirements you are asked to deliver on risen or fallen in the last
5 years?
2. Have the deadlines you've been asked to deliver solutions in got tighter or more slack in
the last 5 years?
3. Do you perceive that you have more or less time to do your job than you did 5 years
ago?
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
So, how do you keep pace with change?
---------
Ben BettsWOLCE – Campaign Learning
https://www.thetrainingaide.com/estimating-time-to-develop-training-part-2/
Ben BettsWOLCE – Campaign Learning
Three tactics that I think about…
1. Curation
Favouring reusing external content sources over creation of new content
1. Agility
Tactics that avoid ‘big rollouts’ in favour of more nimble, ‘little and often’ approaches
1. Self-direction
Focus on fostering a culture of learners helping themselves
Ben BettsWOLCE – Campaign Learning
1. Curation
Our world is absolutely full of rich
content
Individually the objects tell a minor
part of the puzzle.
Collectively, they are worth more
than the sum of their parts...
Ben BettsWOLCE – Campaign Learning
The learning professional’s role is to identify
the catalyst for learning and to establish a
‘baseline for connections'
Bob Baker, Former CLO of the Central Intelligence Agency
Ben BettsWOLCE – Campaign Learning
2. Mix and match with Agility
Ben BettsWOLCE – Campaign Learning
Inspiration
Ideas worth arguing
about?
Inspiration
Ben BettsWOLCE – Campaign Learning
Webinars Newsletters Social
Media
Agile Tool / Technique Examples…
Ben BettsWOLCE – Campaign Learning
Inspiration
Ideas worth arguing
about?
Instruction
Ben BettsWOLCE – Campaign Learning
Webinars Newsletters Social
Media
Curated Courses MOOCs Mentoring
Agile Tool / Technique Examples…
Ben BettsWOLCE – Campaign Learning
Inspiration
Ideas worth arguing
about?
Implementation
Ben BettsWOLCE – Campaign Learning
Webinars Newsletters Social
Media
Micro
Learning
Live Chat Blogging
Agile Tool / Technique Examples…
Curated Courses MOOCs Mentoring
Ben BettsWOLCE – Campaign Learning
Agile means iteration…
Ben BettsWOLCE – Campaign Learning
Self Directed learning3. Self-Directed / Informal / The 70%
aka. The thing everyone does, but we can’t get
anyone to do…
Ben BettsWOLCE – Campaign Learning
Directed ------------------- Self Directed
Ben BettsWOLCE – Campaign Learning
One-off Events Always on
Directed ------------------- Self Directed
Ben BettsWOLCE – Campaign Learning
One-off Events Always on
Directed ------------------- Self Directed
Invite /
Closed enrollment
Open Access
Ben BettsWOLCE – Campaign Learning
One-off Events Always on
Directed ------------------- Self Directed
Invite /
Closed enrollment
Open Access
Completion
certificates
Open ended…
never finishes
Ben BettsWOLCE – Campaign Learning
Build it… they don’t tend to come!
Side-competition… Name that film?
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Forgetting Curve…
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Directed------
Ben BettsWOLCE – Campaign Learning
Directed----------Self-Directed
Ben BettsWOLCE – Campaign Learning
Campaigns involve many iterations
Ben BettsWOLCE – Campaign Learning
“Brand Ambassador”
Ben BettsWOLCE – Campaign Learning
Curatr – online social learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Take 2… Making a Campaign
Ben BettsWOLCE – Campaign Learning
Unlocking new content each month…
Ben BettsWOLCE – Campaign Learning
Workshops
4 Trainers
6 Weeks
16 Countries
50 workshops
700 participants
Ben BettsWOLCE – Campaign Learning
WebEx Training Centre
Ben BettsWOLCE – Campaign Learning
Newsletter / updates
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Ben BettsWOLCE – Campaign Learning
Which tactics will you use?
1. Curation
Favouring reusing external content sources over creation of new content
1. Agility
Tactics that avoid ‘big rollouts’ in favour of more nimble, ‘little and often’ approaches
1. Self-direction
Focus on fostering a culture of learners helping themselves
Ben BettsWOLCE – Campaign Learning
Campaign Learning
Your strategy to delivery performance support
Twitter: @bbetts
LinkedIn: benbetts on LinkedIn
Email: ben@ht2labs.com
Ben Betts
Thanks folks!

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Campaign Learning: Your Strategy for Delivering Performance Support | HT2 Labs

  • 1. Ben BettsWOLCE – Campaign Learning Your strategy to delivery performance support Ben Betts Campaign Learning
  • 2. Ben BettsWOLCE – Campaign Learning How well are we keeping pace? https://tinyurl.com/wolce17
  • 3. Ben BettsWOLCE – Campaign Learning How well are we keeping pace? 1. Has the complexity of requirements you are asked to deliver on risen or fallen in the last 5 years? 2. Have the deadlines you've been asked to deliver solutions in got tighter or more slack in the last 5 years? 3. Do you perceive that you have more or less time to do your job than you did 5 years ago?
  • 4. Ben BettsWOLCE – Campaign Learning
  • 5. Ben BettsWOLCE – Campaign Learning
  • 6. Ben BettsWOLCE – Campaign Learning
  • 7. Ben BettsWOLCE – Campaign Learning So, how do you keep pace with change? ---------
  • 8. Ben BettsWOLCE – Campaign Learning https://www.thetrainingaide.com/estimating-time-to-develop-training-part-2/
  • 9. Ben BettsWOLCE – Campaign Learning Three tactics that I think about… 1. Curation Favouring reusing external content sources over creation of new content 1. Agility Tactics that avoid ‘big rollouts’ in favour of more nimble, ‘little and often’ approaches 1. Self-direction Focus on fostering a culture of learners helping themselves
  • 10. Ben BettsWOLCE – Campaign Learning 1. Curation Our world is absolutely full of rich content Individually the objects tell a minor part of the puzzle. Collectively, they are worth more than the sum of their parts...
  • 11. Ben BettsWOLCE – Campaign Learning The learning professional’s role is to identify the catalyst for learning and to establish a ‘baseline for connections' Bob Baker, Former CLO of the Central Intelligence Agency
  • 12. Ben BettsWOLCE – Campaign Learning 2. Mix and match with Agility
  • 13. Ben BettsWOLCE – Campaign Learning Inspiration Ideas worth arguing about? Inspiration
  • 14. Ben BettsWOLCE – Campaign Learning Webinars Newsletters Social Media Agile Tool / Technique Examples…
  • 15. Ben BettsWOLCE – Campaign Learning Inspiration Ideas worth arguing about? Instruction
  • 16. Ben BettsWOLCE – Campaign Learning Webinars Newsletters Social Media Curated Courses MOOCs Mentoring Agile Tool / Technique Examples…
  • 17. Ben BettsWOLCE – Campaign Learning Inspiration Ideas worth arguing about? Implementation
  • 18. Ben BettsWOLCE – Campaign Learning Webinars Newsletters Social Media Micro Learning Live Chat Blogging Agile Tool / Technique Examples… Curated Courses MOOCs Mentoring
  • 19. Ben BettsWOLCE – Campaign Learning Agile means iteration…
  • 20. Ben BettsWOLCE – Campaign Learning Self Directed learning3. Self-Directed / Informal / The 70% aka. The thing everyone does, but we can’t get anyone to do…
  • 21. Ben BettsWOLCE – Campaign Learning Directed ------------------- Self Directed
  • 22. Ben BettsWOLCE – Campaign Learning One-off Events Always on Directed ------------------- Self Directed
  • 23. Ben BettsWOLCE – Campaign Learning One-off Events Always on Directed ------------------- Self Directed Invite / Closed enrollment Open Access
  • 24. Ben BettsWOLCE – Campaign Learning One-off Events Always on Directed ------------------- Self Directed Invite / Closed enrollment Open Access Completion certificates Open ended… never finishes
  • 25. Ben BettsWOLCE – Campaign Learning Build it… they don’t tend to come! Side-competition… Name that film?
  • 26. Ben BettsWOLCE – Campaign Learning
  • 27. Ben BettsWOLCE – Campaign Learning
  • 28. Ben BettsWOLCE – Campaign Learning
  • 29. Ben BettsWOLCE – Campaign Learning
  • 30. Ben BettsWOLCE – Campaign Learning Forgetting Curve…
  • 31. Ben BettsWOLCE – Campaign Learning
  • 32. Ben BettsWOLCE – Campaign Learning
  • 33. Ben BettsWOLCE – Campaign Learning
  • 34. Ben BettsWOLCE – Campaign Learning
  • 35. Ben BettsWOLCE – Campaign Learning Directed------
  • 36. Ben BettsWOLCE – Campaign Learning Directed----------Self-Directed
  • 37. Ben BettsWOLCE – Campaign Learning Campaigns involve many iterations
  • 38. Ben BettsWOLCE – Campaign Learning “Brand Ambassador”
  • 39. Ben BettsWOLCE – Campaign Learning Curatr – online social learning
  • 40. Ben BettsWOLCE – Campaign Learning
  • 41. Ben BettsWOLCE – Campaign Learning
  • 42. Ben BettsWOLCE – Campaign Learning Take 2… Making a Campaign
  • 43. Ben BettsWOLCE – Campaign Learning Unlocking new content each month…
  • 44. Ben BettsWOLCE – Campaign Learning Workshops 4 Trainers 6 Weeks 16 Countries 50 workshops 700 participants
  • 45. Ben BettsWOLCE – Campaign Learning WebEx Training Centre
  • 46. Ben BettsWOLCE – Campaign Learning Newsletter / updates
  • 47. Ben BettsWOLCE – Campaign Learning
  • 48. Ben BettsWOLCE – Campaign Learning
  • 49. Ben BettsWOLCE – Campaign Learning
  • 50. Ben BettsWOLCE – Campaign Learning Which tactics will you use? 1. Curation Favouring reusing external content sources over creation of new content 1. Agility Tactics that avoid ‘big rollouts’ in favour of more nimble, ‘little and often’ approaches 1. Self-direction Focus on fostering a culture of learners helping themselves
  • 51. Ben BettsWOLCE – Campaign Learning Campaign Learning Your strategy to delivery performance support Twitter: @bbetts LinkedIn: benbetts on LinkedIn Email: ben@ht2labs.com Ben Betts Thanks folks!

Notes de l'éditeur

  1. Has the complexity of requirements you are asked to deliver on risen or fallen in the last 5 years? https://www.polleverywhere.com/multiple_choice_polls/d4Oodfh6c0Wmwj7
  2. Have the deadlines you've been asked to deliver solutions in got tighter or more slack in the last 5 years? https://www.polleverywhere.com/multiple_choice_polls/xotWNoOOH0qJn8J
  3. Do you perceive that you have more or less time to do your job than you did 5 years ago? https://www.polleverywhere.com/multiple_choice_polls/MvwuU7Z8AmI2qfW
  4. Move to eLearning…
  5. …But it has diminishing returns.
  6. The learning professional’s role is to identify the catalyst for learning and to establish a ‘baseline for connections'
  7. Generally speaking, our goal with learning is to inspire people, to instruct and to implement. So we get you excited about something new, we show you how we use it and then you have a go at it yourself.
  8. I think we can curate content to help inspire our people. This might mean putting up some new content weekly on a social network, or sending out an email. Heck, on my out of office I tend to put a link to a good video that I think will start people thinking about something new and different. TED talks are an obvious example – they used to have this little star next to their tag line, Ideas Worth Spreading. If you followed the star it led to another tag line of ‘or at least ideas worth arguing about’. That, for me, is what inspiration is all about: triggering conversations and connections.
  9. At HT2 Labs, we follow a Plan > Do > Measure cycle of iteration
  10. For our playbook, we can take those three areas and cross them with the idea of how much involvement we want to have. Where L&D runs the show, its said to be highly structured, where there is less direct control from L&D, it’s less structured. That gives us a matrix in which we can start filling out the ‘plays’. Today I’m going to show you some of the plays that we turn to within the matrix and an example of a complete solution that takes in 3 different plays. You might also want to have this framework drawn out for yourself….
  11. You can design social…
  12. …But be open to exploration and discussion…
  13. …and connecting people & ideas