For too long the solution to all of our problems has been a ‘course’, be that a classroom course, an eLearning course, a blended course… whatever we called it, it was usually some form of course. But, in a world of free content, rapid business change and busy lives, the time has long since come to adapt our learning strategy for the realities of our situation.
Delivered by HT2 Labs' CEO Dr Ben Betts at the 2017 World of Learning Conference (#WOL17), this presentation explores learning life beyond the course:
- How learning departments can keep pace with change
- Building an ecosystem of best-in-class tools without breaking the budget
- Supporting learners in their moment of need
- How to use data to direct your next learning campaign
Further information about the themes and case study discussed in this presentation can be found at https://ht2labs.com.
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Campaign Learning: Your Strategy for Delivering Performance Support | HT2 Labs
1. Ben BettsWOLCE – Campaign Learning
Your strategy to delivery performance support
Ben Betts
Campaign Learning
2. Ben BettsWOLCE – Campaign Learning
How well are we keeping pace?
https://tinyurl.com/wolce17
3. Ben BettsWOLCE – Campaign Learning
How well are we keeping pace?
1. Has the complexity of requirements you are asked to deliver on risen or fallen in the last
5 years?
2. Have the deadlines you've been asked to deliver solutions in got tighter or more slack in
the last 5 years?
3. Do you perceive that you have more or less time to do your job than you did 5 years
ago?
7. Ben BettsWOLCE – Campaign Learning
So, how do you keep pace with change?
---------
8. Ben BettsWOLCE – Campaign Learning
https://www.thetrainingaide.com/estimating-time-to-develop-training-part-2/
9. Ben BettsWOLCE – Campaign Learning
Three tactics that I think about…
1. Curation
Favouring reusing external content sources over creation of new content
1. Agility
Tactics that avoid ‘big rollouts’ in favour of more nimble, ‘little and often’ approaches
1. Self-direction
Focus on fostering a culture of learners helping themselves
10. Ben BettsWOLCE – Campaign Learning
1. Curation
Our world is absolutely full of rich
content
Individually the objects tell a minor
part of the puzzle.
Collectively, they are worth more
than the sum of their parts...
11. Ben BettsWOLCE – Campaign Learning
The learning professional’s role is to identify
the catalyst for learning and to establish a
‘baseline for connections'
Bob Baker, Former CLO of the Central Intelligence Agency
12. Ben BettsWOLCE – Campaign Learning
2. Mix and match with Agility
20. Ben BettsWOLCE – Campaign Learning
Self Directed learning3. Self-Directed / Informal / The 70%
aka. The thing everyone does, but we can’t get
anyone to do…
21. Ben BettsWOLCE – Campaign Learning
Directed ------------------- Self Directed
22. Ben BettsWOLCE – Campaign Learning
One-off Events Always on
Directed ------------------- Self Directed
23. Ben BettsWOLCE – Campaign Learning
One-off Events Always on
Directed ------------------- Self Directed
Invite /
Closed enrollment
Open Access
24. Ben BettsWOLCE – Campaign Learning
One-off Events Always on
Directed ------------------- Self Directed
Invite /
Closed enrollment
Open Access
Completion
certificates
Open ended…
never finishes
25. Ben BettsWOLCE – Campaign Learning
Build it… they don’t tend to come!
Side-competition… Name that film?
50. Ben BettsWOLCE – Campaign Learning
Which tactics will you use?
1. Curation
Favouring reusing external content sources over creation of new content
1. Agility
Tactics that avoid ‘big rollouts’ in favour of more nimble, ‘little and often’ approaches
1. Self-direction
Focus on fostering a culture of learners helping themselves
51. Ben BettsWOLCE – Campaign Learning
Campaign Learning
Your strategy to delivery performance support
Twitter: @bbetts
LinkedIn: benbetts on LinkedIn
Email: ben@ht2labs.com
Ben Betts
Thanks folks!
Notes de l'éditeur
Has the complexity of requirements you are asked to deliver on risen or fallen in the last 5 years?
https://www.polleverywhere.com/multiple_choice_polls/d4Oodfh6c0Wmwj7
Have the deadlines you've been asked to deliver solutions in got tighter or more slack in the last 5 years?
https://www.polleverywhere.com/multiple_choice_polls/xotWNoOOH0qJn8J
Do you perceive that you have more or less time to do your job than you did 5 years ago?
https://www.polleverywhere.com/multiple_choice_polls/MvwuU7Z8AmI2qfW
Move to eLearning…
…But it has diminishing returns.
The learning professional’s role is to identify the catalyst for learning and to establish a ‘baseline for connections'
Generally speaking, our goal with learning is to inspire people, to instruct and to implement. So we get you excited about something new, we show you how we use it and then you have a go at it yourself.
I think we can curate content to help inspire our people.
This might mean putting up some new content weekly on a social network, or sending out an email. Heck, on my out of office I tend to put a link to a good video that I think will start people thinking about something new and different.
TED talks are an obvious example – they used to have this little star next to their tag line, Ideas Worth Spreading. If you followed the star it led to another tag line of ‘or at least ideas worth arguing about’.
That, for me, is what inspiration is all about: triggering conversations and connections.
At HT2 Labs, we follow a Plan > Do > Measure cycle of iteration
For our playbook, we can take those three areas and cross them with the idea of how much involvement we want to have.
Where L&D runs the show, its said to be highly structured, where there is less direct control from L&D, it’s less structured.
That gives us a matrix in which we can start filling out the ‘plays’. Today I’m going to show you some of the plays that we turn to within the matrix and an example of a complete solution that takes in 3 different plays.
You might also want to have this framework drawn out for yourself….