Jocelyn Cornwell's presentation from Hospital + Innovation 2015
1. Reflections on the rewards and
challenges of patient involvement
– How do we meet the patients’
expectations for the hospitals of the
future?
JOCELYN CORNWELL
CHIEF EXECUTIVE
ODENSE, DENMARK
OCTOBER 2015
5. ① Committed to involving patients in co-design since 2009
② From that experience they
● Are able to frame a clear vision for the new Cancer Centre
● Have able facilitators for patient-staff meetings
● Know what works in terms of involvement
The new Cancer Centre in South London:
shaped by previous history
6. “We want patients to have their say in every aspect of how their care is delivered; from being involved in decisions
about their treatment, to helping us design the facilities in which their treatment is provided.”
Patient Reference Group
9. Where and when
Over time the patients are
the ones who hang on to
the original vision
“The art of care and the
science of treatment”
10. Where and when
Over time the patients
are the ones who hang
on to the original vision
“The art of care and the
science of treatment”
11. Key points
To collaborate successfully with patients
1. Strategic leadership is essential to realise full vision
2. The framework and boundaries for decision-making
must be clear
3. Need to prepare PRG members for changes in Group
4. Time to support and facilitate meetings is considerable
5. Staff and patients love it
Notes de l'éditeur
The Cancer Centre at Guy’s will be…The main cancer clinic for South East London and one of the largest cancer centres in Europe
This talk will cover:
The building and design
Our aims
Who the cancer centre will serve
What we will provide in the building
What we are doing to provide better world class services, with an aim to becoming a world class centre
Show some pictures of the different villages.
Talk a bit about finding and fundraising.
When we say patient-led, we mean it. We have an active patient reference group and their sgenda is always full because there are so many questions the team wants to put to them. The chair, Diana Crawshaw, sits on the programme board which governs the work we are doing. Patients were involved before we engaged designers.
Patients’ Reference Group, equal and parallel to Clinical Reference Group
20 members expanding later to 30
Architects required to consult with both before submitting proposals
Competition reflects patients’ views on location of treatment areas
We carried out a competition to find the right architectural team.
This is a sketch of the winning design from Richard Rogers
The winning design reflects the patients’ desire to have treatment rooms (including radiotherapy) above ground.
PRG sub-groups collaborate on plans for each floor
So this is what it looks like. Laing O'Rourke are busy building the centre – and doing it by quickly by manufacturing much of the building off site and then slotting into place on the frame. Note the different colours - they will be a theme throughout
Now let's look at the vision behind it and the hard work which is going on now
The PRG representative of south London,
Ethnic minorities and age
Group composition changes over time
PRG chairman joins programme board