SlideShare une entreprise Scribd logo
1  sur  55
Télécharger pour lire hors ligne
Social Media 101
York Technology Association Marketing Leadership Group Meeting




Rick Burnes
Twitter: @rickburnes
May 13, 2009
Introductions




      Inbound Marketer   Inbound Marketing Software
Agenda


         I.     Inbound vs. Outbound Marketing
         II.    What Is Social Media?
         III.   How to Get Started
         IV.    Tools You Can Use
         V.     How to Measure It
Traditional Marketing (Outbound)




4
Marketing Today (Inbound)




5
How Do the Best New Companies Market?


            1950 - 2000             2000 - 2050




6
6
What Is Inbound Marketing?

                     Website Visitors
      Process                               Tools
                                        Get Found
    Get Found
                                        • Content Mgmt
    • Publish
                                        • Blogging
    • Promote
                                        • Social Media
    • Optimize
                                        • SEO
                      Get Found         • Analytics

                                        Convert
    Convert
                                        • Offers / CTAs
    • Test
                                        • Landing Pages
                        Convert
    • Target
                                        • Email
    • Nurture                           • Lead Intelligence
                                        • Lead Mgmt
                                        • Analytics
                        Customers
7
Inbound Is Cheaper
Agenda


         I.     Inbound vs. Outbound Marketing
         II.    What Is Social Media?
         III.   How to Get Started
         IV.    Tools You Can Use
         V.     How to Measure It
What Is Social Media?




   Content created using web applications structured as
   communities. It has mostly the same form as traditional
   media (video, audio, prose, etc), but it is cheaper to
   produce and has a heavy emphasis on sharing and
   content discussion.
Traditional Media vs. Social Media




11
Of Course You’re Skeptical




     Flickr: mmmonica



12
Social Media? No Time for That Nonsense!
Why Do I Need to Know This?
PR, Social-Media Style

            Need to urgently speak with a business that is very
            actively leveraging social media strategies; for ZDNet

       I spoke about our use of social media for biz on 2 panels -
       http://tinyurl.com/4v4cgh AND http://tinyurl.com/6943l9

                                   408 555-1234?



       I will call you right now




  Elapsed Time:
   50 Minutes
Communicate With Customers
It’s Part of the New Ecosystem


                            Visitors
                            & Links


          SEO                               Visitors
                                            & Links




                       Content




       Visitors
                                       Social Media
       & Links
Impact on Our Sales Funnel

            600                              35

                                             30
            500

                                             25
            400
 Visitors




                                             20




                                                  Leads
                                                          HubSpot.com
            300
                                                          Referrals From
                                             15
                                                          Twitter
            200
                                             10           Leads From
                                                          Twitter
            100                              5

              0                              0




            New source of visitors & leads
Agenda


         I.     Inbound vs. Outbound Marketing
         II.    What Is Social Media?
         III.   How to Get Started
         IV.    Tools You Can Use
         V.     How to Measure It
Go!




       Flickr: Wendy Crockett

20
You Already Have the Skills

                               You Just Do It Offline
                               •    Meeting people
                               •    Building
                                    relationships
                               •    Asking questions
                               •    Answering questions
                               •    Building trust
                               •    Building a reputation




21
So Where Do You Start?
Where Does Your Industry Hang Out?


                              How to find out:
                              •   google.com/blogsearch
                              •   Technorati.com
                              •   Existing blogs
                              •   Industry Twitterers




     Flick: Hamed Saber
What Are They Saying About You?




                 Go to: search.twitter.com
Follow the Conversation Via RSS




            How to sign up: Google.com/reader
Participate in Q&A

• Facebook
  Discussions

• Yahoo! Answers

• LinkedIn Q&A
  and Discussions
Relationships Built on Twitter
Distribute Your Content
Agenda


         I.     Inbound vs. Outbound Marketing
         II.    What Is Social Media?
         III.   How to Get Started
         IV.    Tools You Can Use
         V.     How to Measure It
3 Functions of Social Media Tools




                        Share



                Publish      Network
What Is Twitter?



        Like …                         … Except

        A blog              Only 140 characters



        A social network    It’s viewable in lots of
                            places
        A giant chat room   You choose the people you
                            follow
        Instant Messaging   It’s public and archived on
                            the web
This Is Micro-Blogging




            http://twitter.com/Scobleizer/statuses/774666561
Select Who You Follow




       On your homepage you only see relevant updates.
33
But You Can See Anybody’s Tweets




                 Go to: search.twitter.com
It’s a Discussion, Not a Broadcast
Use Favorites to Save Highlights




               twitter.com/HubSpot/favourites
Recognize This?




37
Network Is Valuable for Search




38
Answer Questions




39
Create a Group




40
Use YouTube for Voice




             Authenticity > Production Quality

41
Publish What You Have

  • SolidWorks: 100+ Videos on Website
  • Published on YouTube, No Promotion
  • 10,000+ Views / Month
Agenda


         I.     Inbound vs. Outbound Marketing
         II.    What Is Social Media?
         III.   How to Get Started
         IV.    Tools You Can Use
         V.     How to Measure It
Facebook Fans & Activity
YouTube Insight




45
Twitter.grader.com
Measure the Top of the Funnel

                   Website Visitors




47
Track Referrals



                                  Others




                                                          Google [search] (11.4%)
           Twitter (5.1%)


             website.grader.com (6.6%)          blog.hubspot.com (10.2%)
                                Webinars (9%)




48
Measure the Whole Funnel

                  Website Visitors




                     Customers
49
How to Track Your Funnel




        Track visitors.   Track leads.   Track customers.
Track Conversions

                          Traffic to HubSpot.com




                          Selected Channels

               Visitors      Leads     Conversion   Customers   Net Conversion

  Twitter      3,289          554        17%           12           0.4%
  Techcrunch    504           75         15%           6            1.2%
  ZDnet         511           28          5%           1            0.2%
Final Thoughts …




52
More Brain, Less Budget




 Flickr: Gaetoan Lee      Flickr: Refracted Moments
Build Leverage




54
Thank You!
Sign up for a free trial of HubSpot:
www.hubspot.com/free-trial/



Connect with me:
LinkedIn: www.linkedin.com/in/rickburnes
Twitter: www.twitter.com/rickburnes
Email: rburnes@hubspot.com

Contenu connexe

Tendances

Guerrilla marketing-2011
Guerrilla marketing-2011Guerrilla marketing-2011
Guerrilla marketing-2011Andrew Poulton
 
Next Generation Marketing
Next Generation MarketingNext Generation Marketing
Next Generation MarketingMonique Terrell
 
All The Way & RauwCC on Social media for Pharma
All The Way & RauwCC on Social media for PharmaAll The Way & RauwCC on Social media for Pharma
All The Way & RauwCC on Social media for PharmaBert Van Wassenhove
 
Webinar Slides: State of the Twittersphere
Webinar Slides: State of the TwittersphereWebinar Slides: State of the Twittersphere
Webinar Slides: State of the TwittersphereHubSpot
 
Using Social Media for Business
Using Social Media for BusinessUsing Social Media for Business
Using Social Media for BusinessJosh Whiten
 
Social media strategy and planning waukesha county business alliance
 Social media strategy and planning waukesha county business alliance Social media strategy and planning waukesha county business alliance
Social media strategy and planning waukesha county business allianceWendy Soucie
 
Social Media Marketing For Financial Advisors
Social Media Marketing For Financial AdvisorsSocial Media Marketing For Financial Advisors
Social Media Marketing For Financial AdvisorsStephanie Sammons
 
Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...
Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...
Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...Social Jack
 
Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010Ira Wolfe
 
Sbdc social media_presentation [compatibility mode]
Sbdc social media_presentation [compatibility mode]Sbdc social media_presentation [compatibility mode]
Sbdc social media_presentation [compatibility mode]Majestic Social Media
 
Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009Meagan Hayes
 
Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009ashleylomas
 
Social Media Business Marketing Hub Spot
Social Media Business Marketing Hub SpotSocial Media Business Marketing Hub Spot
Social Media Business Marketing Hub Spotguestbf93f0d
 

Tendances (15)

Guerrilla marketing-2011
Guerrilla marketing-2011Guerrilla marketing-2011
Guerrilla marketing-2011
 
Next Generation Marketing
Next Generation MarketingNext Generation Marketing
Next Generation Marketing
 
All The Way & RauwCC on Social media for Pharma
All The Way & RauwCC on Social media for PharmaAll The Way & RauwCC on Social media for Pharma
All The Way & RauwCC on Social media for Pharma
 
Webinar Slides: State of the Twittersphere
Webinar Slides: State of the TwittersphereWebinar Slides: State of the Twittersphere
Webinar Slides: State of the Twittersphere
 
Using Social Media for Business
Using Social Media for BusinessUsing Social Media for Business
Using Social Media for Business
 
Social media strategy and planning waukesha county business alliance
 Social media strategy and planning waukesha county business alliance Social media strategy and planning waukesha county business alliance
Social media strategy and planning waukesha county business alliance
 
Social Media Marketing For Financial Advisors
Social Media Marketing For Financial AdvisorsSocial Media Marketing For Financial Advisors
Social Media Marketing For Financial Advisors
 
Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...
Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...
Creating a Responsive Online Social Media Community -- Dean DeLisle -- Forwar...
 
Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010Link Me Tweet Me Friend Me Feb 2010
Link Me Tweet Me Friend Me Feb 2010
 
Angels in action_smm_plan
Angels in action_smm_planAngels in action_smm_plan
Angels in action_smm_plan
 
Sbdc social media_presentation [compatibility mode]
Sbdc social media_presentation [compatibility mode]Sbdc social media_presentation [compatibility mode]
Sbdc social media_presentation [compatibility mode]
 
San Marcos Chamber Seminar!
San Marcos Chamber Seminar!San Marcos Chamber Seminar!
San Marcos Chamber Seminar!
 
Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009
 
Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009Social Media Phenomenon 03 26 2009
Social Media Phenomenon 03 26 2009
 
Social Media Business Marketing Hub Spot
Social Media Business Marketing Hub SpotSocial Media Business Marketing Hub Spot
Social Media Business Marketing Hub Spot
 

Similaire à York Technology Association Marketing Leadership Peer Group Meeting

Bottom Line: Social Media for Business
Bottom Line: Social Media for BusinessBottom Line: Social Media for Business
Bottom Line: Social Media for BusinessHubSpot
 
Inbound Marketing & the Next Phase of the Web
Inbound Marketing & the Next Phase of the WebInbound Marketing & the Next Phase of the Web
Inbound Marketing & the Next Phase of the WebHubSpot
 
How to Use Social Media to Get Found
How to Use Social Media to Get FoundHow to Use Social Media to Get Found
How to Use Social Media to Get FoundHubSpot
 
Twitter For Marketing Webinar 01 2009
Twitter For Marketing Webinar 01 2009Twitter For Marketing Webinar 01 2009
Twitter For Marketing Webinar 01 2009Peter Caputa
 
Inbound Marketing 101
Inbound Marketing 101Inbound Marketing 101
Inbound Marketing 101HubSpot
 
Inbound Marketing101
Inbound Marketing101Inbound Marketing101
Inbound Marketing101Dan St. Peter
 
Inbound Marketing 101 -- 3rd Annual eMarketing Techniques Conference
Inbound Marketing 101 -- 3rd Annual eMarketing Techniques ConferenceInbound Marketing 101 -- 3rd Annual eMarketing Techniques Conference
Inbound Marketing 101 -- 3rd Annual eMarketing Techniques ConferenceHubSpot
 
Inbound Marketing 101
Inbound Marketing 101Inbound Marketing 101
Inbound Marketing 101HubSpot
 
Is Your Business Getting Found?
Is Your Business Getting Found?Is Your Business Getting Found?
Is Your Business Getting Found?HubSpot
 
Social Media Lead Generation July2009
Social Media Lead Generation July2009Social Media Lead Generation July2009
Social Media Lead Generation July2009Sourav Sharma
 
Social Media Lead Generation July2009
Social Media Lead Generation July2009Social Media Lead Generation July2009
Social Media Lead Generation July2009Carla Dias
 
Social Media Lead Generation
Social Media Lead GenerationSocial Media Lead Generation
Social Media Lead GenerationDan St. Peter
 
Using social media for lead generation
Using social media for lead generationUsing social media for lead generation
Using social media for lead generationYan Rozovsky
 
How to Use Social Media for Lead Generation
How to Use Social Media for Lead GenerationHow to Use Social Media for Lead Generation
How to Use Social Media for Lead GenerationHubSpot
 
How to Use Twitter to Generate Leads & Sales
How to Use Twitter to Generate Leads & SalesHow to Use Twitter to Generate Leads & Sales
How to Use Twitter to Generate Leads & SalesHubSpot
 
Social Media Strategies and Tactics for Business
Social Media Strategies and Tactics for BusinessSocial Media Strategies and Tactics for Business
Social Media Strategies and Tactics for BusinessSweb Development
 
Twitter for Marketing and PR
Twitter for Marketing and PRTwitter for Marketing and PR
Twitter for Marketing and PRHubSpot
 
How to Use Twitter for Marketing & PR
How to Use Twitter for Marketing & PRHow to Use Twitter for Marketing & PR
How to Use Twitter for Marketing & PRElizabeth Lupfer
 
Social Media Monitoring in 10 Minutes a Day
Social Media Monitoring in 10 Minutes a DaySocial Media Monitoring in 10 Minutes a Day
Social Media Monitoring in 10 Minutes a DayHubSpot
 

Similaire à York Technology Association Marketing Leadership Peer Group Meeting (20)

Bottom Line: Social Media for Business
Bottom Line: Social Media for BusinessBottom Line: Social Media for Business
Bottom Line: Social Media for Business
 
Inbound Marketing & the Next Phase of the Web
Inbound Marketing & the Next Phase of the WebInbound Marketing & the Next Phase of the Web
Inbound Marketing & the Next Phase of the Web
 
How to Use Social Media to Get Found
How to Use Social Media to Get FoundHow to Use Social Media to Get Found
How to Use Social Media to Get Found
 
Doit marketing doitmarketing inbound secrets
Doit marketing doitmarketing inbound secretsDoit marketing doitmarketing inbound secrets
Doit marketing doitmarketing inbound secrets
 
Twitter For Marketing Webinar 01 2009
Twitter For Marketing Webinar 01 2009Twitter For Marketing Webinar 01 2009
Twitter For Marketing Webinar 01 2009
 
Inbound Marketing 101
Inbound Marketing 101Inbound Marketing 101
Inbound Marketing 101
 
Inbound Marketing101
Inbound Marketing101Inbound Marketing101
Inbound Marketing101
 
Inbound Marketing 101 -- 3rd Annual eMarketing Techniques Conference
Inbound Marketing 101 -- 3rd Annual eMarketing Techniques ConferenceInbound Marketing 101 -- 3rd Annual eMarketing Techniques Conference
Inbound Marketing 101 -- 3rd Annual eMarketing Techniques Conference
 
Inbound Marketing 101
Inbound Marketing 101Inbound Marketing 101
Inbound Marketing 101
 
Is Your Business Getting Found?
Is Your Business Getting Found?Is Your Business Getting Found?
Is Your Business Getting Found?
 
Social Media Lead Generation July2009
Social Media Lead Generation July2009Social Media Lead Generation July2009
Social Media Lead Generation July2009
 
Social Media Lead Generation July2009
Social Media Lead Generation July2009Social Media Lead Generation July2009
Social Media Lead Generation July2009
 
Social Media Lead Generation
Social Media Lead GenerationSocial Media Lead Generation
Social Media Lead Generation
 
Using social media for lead generation
Using social media for lead generationUsing social media for lead generation
Using social media for lead generation
 
How to Use Social Media for Lead Generation
How to Use Social Media for Lead GenerationHow to Use Social Media for Lead Generation
How to Use Social Media for Lead Generation
 
How to Use Twitter to Generate Leads & Sales
How to Use Twitter to Generate Leads & SalesHow to Use Twitter to Generate Leads & Sales
How to Use Twitter to Generate Leads & Sales
 
Social Media Strategies and Tactics for Business
Social Media Strategies and Tactics for BusinessSocial Media Strategies and Tactics for Business
Social Media Strategies and Tactics for Business
 
Twitter for Marketing and PR
Twitter for Marketing and PRTwitter for Marketing and PR
Twitter for Marketing and PR
 
How to Use Twitter for Marketing & PR
How to Use Twitter for Marketing & PRHow to Use Twitter for Marketing & PR
How to Use Twitter for Marketing & PR
 
Social Media Monitoring in 10 Minutes a Day
Social Media Monitoring in 10 Minutes a DaySocial Media Monitoring in 10 Minutes a Day
Social Media Monitoring in 10 Minutes a Day
 

Plus de HubSpot

Cultura HubSpot - Cómo crear la mejor empresa posible
Cultura HubSpot - Cómo crear la mejor empresa posibleCultura HubSpot - Cómo crear la mejor empresa posible
Cultura HubSpot - Cómo crear la mejor empresa posibleHubSpot
 
Your Go-To-Market is Killing Your Business, and You Don't Even Know It
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItYour Go-To-Market is Killing Your Business, and You Don't Even Know It
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItHubSpot
 
The Hard Truth About Marketing
The Hard Truth About MarketingThe Hard Truth About Marketing
The Hard Truth About MarketingHubSpot
 
How HubSpot Builds its Engineering Culture (While Maintaining Speed)
How HubSpot Builds its Engineering Culture (While Maintaining Speed)How HubSpot Builds its Engineering Culture (While Maintaining Speed)
How HubSpot Builds its Engineering Culture (While Maintaining Speed)HubSpot
 
The Tech Scene in Berlin is Booming
The Tech Scene in Berlin is BoomingThe Tech Scene in Berlin is Booming
The Tech Scene in Berlin is BoomingHubSpot
 
Aligning Vectors: What Elon Musk Taught Me About Growing A Business
Aligning Vectors: What Elon Musk Taught Me About Growing A BusinessAligning Vectors: What Elon Musk Taught Me About Growing A Business
Aligning Vectors: What Elon Musk Taught Me About Growing A BusinessHubSpot
 
15 Stats Every Marketing Leader Needs to Know
15 Stats Every Marketing Leader Needs to Know15 Stats Every Marketing Leader Needs to Know
15 Stats Every Marketing Leader Needs to KnowHubSpot
 
Inbound Recruiting: Hire Top Talent By Thinking Like a Marketer
Inbound Recruiting: Hire Top Talent By Thinking Like a MarketerInbound Recruiting: Hire Top Talent By Thinking Like a Marketer
Inbound Recruiting: Hire Top Talent By Thinking Like a MarketerHubSpot
 
What's a Growth Stack? And why you should build one.
What's a Growth Stack? And why you should build one. What's a Growth Stack? And why you should build one.
What's a Growth Stack? And why you should build one. HubSpot
 
HubSpot Diversity Data 2016
HubSpot Diversity Data 2016HubSpot Diversity Data 2016
HubSpot Diversity Data 2016HubSpot
 
Add the Women Back: Wikipedia Edit-a-Thon
Add the Women Back: Wikipedia Edit-a-ThonAdd the Women Back: Wikipedia Edit-a-Thon
Add the Women Back: Wikipedia Edit-a-ThonHubSpot
 
What is Inbound Recruiting?
What is Inbound Recruiting?What is Inbound Recruiting?
What is Inbound Recruiting?HubSpot
 
Behind the Scenes: Launching HubSpot Tokyo
Behind the Scenes: Launching HubSpot TokyoBehind the Scenes: Launching HubSpot Tokyo
Behind the Scenes: Launching HubSpot TokyoHubSpot
 
25 Discovery Call Questions
25 Discovery Call Questions25 Discovery Call Questions
25 Discovery Call QuestionsHubSpot
 
How to Earn the Attention of Today's Buyer
How to Earn the Attention of Today's BuyerHow to Earn the Attention of Today's Buyer
How to Earn the Attention of Today's BuyerHubSpot
 
Class 1: Email Marketing Certification course: Email Marketing and Your Business
Class 1: Email Marketing Certification course: Email Marketing and Your BusinessClass 1: Email Marketing Certification course: Email Marketing and Your Business
Class 1: Email Marketing Certification course: Email Marketing and Your BusinessHubSpot
 
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...HubSpot
 
10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
 10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot 10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
10 Things You Didn’t Know About Mobile Email from Litmus & HubSpotHubSpot
 
3 Proven Sales Email Templates Used by Successful Companies
3 Proven Sales Email Templates Used by Successful Companies3 Proven Sales Email Templates Used by Successful Companies
3 Proven Sales Email Templates Used by Successful CompaniesHubSpot
 
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...HubSpot
 

Plus de HubSpot (20)

Cultura HubSpot - Cómo crear la mejor empresa posible
Cultura HubSpot - Cómo crear la mejor empresa posibleCultura HubSpot - Cómo crear la mejor empresa posible
Cultura HubSpot - Cómo crear la mejor empresa posible
 
Your Go-To-Market is Killing Your Business, and You Don't Even Know It
Your Go-To-Market is Killing Your Business, and You Don't Even Know ItYour Go-To-Market is Killing Your Business, and You Don't Even Know It
Your Go-To-Market is Killing Your Business, and You Don't Even Know It
 
The Hard Truth About Marketing
The Hard Truth About MarketingThe Hard Truth About Marketing
The Hard Truth About Marketing
 
How HubSpot Builds its Engineering Culture (While Maintaining Speed)
How HubSpot Builds its Engineering Culture (While Maintaining Speed)How HubSpot Builds its Engineering Culture (While Maintaining Speed)
How HubSpot Builds its Engineering Culture (While Maintaining Speed)
 
The Tech Scene in Berlin is Booming
The Tech Scene in Berlin is BoomingThe Tech Scene in Berlin is Booming
The Tech Scene in Berlin is Booming
 
Aligning Vectors: What Elon Musk Taught Me About Growing A Business
Aligning Vectors: What Elon Musk Taught Me About Growing A BusinessAligning Vectors: What Elon Musk Taught Me About Growing A Business
Aligning Vectors: What Elon Musk Taught Me About Growing A Business
 
15 Stats Every Marketing Leader Needs to Know
15 Stats Every Marketing Leader Needs to Know15 Stats Every Marketing Leader Needs to Know
15 Stats Every Marketing Leader Needs to Know
 
Inbound Recruiting: Hire Top Talent By Thinking Like a Marketer
Inbound Recruiting: Hire Top Talent By Thinking Like a MarketerInbound Recruiting: Hire Top Talent By Thinking Like a Marketer
Inbound Recruiting: Hire Top Talent By Thinking Like a Marketer
 
What's a Growth Stack? And why you should build one.
What's a Growth Stack? And why you should build one. What's a Growth Stack? And why you should build one.
What's a Growth Stack? And why you should build one.
 
HubSpot Diversity Data 2016
HubSpot Diversity Data 2016HubSpot Diversity Data 2016
HubSpot Diversity Data 2016
 
Add the Women Back: Wikipedia Edit-a-Thon
Add the Women Back: Wikipedia Edit-a-ThonAdd the Women Back: Wikipedia Edit-a-Thon
Add the Women Back: Wikipedia Edit-a-Thon
 
What is Inbound Recruiting?
What is Inbound Recruiting?What is Inbound Recruiting?
What is Inbound Recruiting?
 
Behind the Scenes: Launching HubSpot Tokyo
Behind the Scenes: Launching HubSpot TokyoBehind the Scenes: Launching HubSpot Tokyo
Behind the Scenes: Launching HubSpot Tokyo
 
25 Discovery Call Questions
25 Discovery Call Questions25 Discovery Call Questions
25 Discovery Call Questions
 
How to Earn the Attention of Today's Buyer
How to Earn the Attention of Today's BuyerHow to Earn the Attention of Today's Buyer
How to Earn the Attention of Today's Buyer
 
Class 1: Email Marketing Certification course: Email Marketing and Your Business
Class 1: Email Marketing Certification course: Email Marketing and Your BusinessClass 1: Email Marketing Certification course: Email Marketing and Your Business
Class 1: Email Marketing Certification course: Email Marketing and Your Business
 
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
Why People Block Ads (And What It Means for Marketers and Advertisers) [New R...
 
10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
 10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot 10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
10 Things You Didn’t Know About Mobile Email from Litmus & HubSpot
 
3 Proven Sales Email Templates Used by Successful Companies
3 Proven Sales Email Templates Used by Successful Companies3 Proven Sales Email Templates Used by Successful Companies
3 Proven Sales Email Templates Used by Successful Companies
 
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...
Modern Prospecting Techniques for Connecting with Prospects (from Sales Hacke...
 

Dernier

Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesKeppelCorporation
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMintel Group
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfRbc Rbcua
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03DallasHaselhorst
 
8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCR8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCRashishs7044
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607dollysharma2066
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckHajeJanKamps
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024Adnet Communications
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCRashishs7044
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxmbikashkanyari
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfShashank Mehta
 
Chapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditChapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditNhtLNguyn9
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCRashishs7044
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607dollysharma2066
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCRalexsharmaa01
 
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxsaniyaimamuddin
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Riya Pathan
 

Dernier (20)

Annual General Meeting Presentation Slides
Annual General Meeting Presentation SlidesAnnual General Meeting Presentation Slides
Annual General Meeting Presentation Slides
 
Market Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 EditionMarket Sizes Sample Report - 2024 Edition
Market Sizes Sample Report - 2024 Edition
 
APRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdfAPRIL2024_UKRAINE_xml_0000000000000 .pdf
APRIL2024_UKRAINE_xml_0000000000000 .pdf
 
Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03Cybersecurity Awareness Training Presentation v2024.03
Cybersecurity Awareness Training Presentation v2024.03
 
8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCR8447779800, Low rate Call girls in Dwarka mor Delhi NCR
8447779800, Low rate Call girls in Dwarka mor Delhi NCR
 
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607FULL ENJOY Call girls in Paharganj Delhi | 8377087607
FULL ENJOY Call girls in Paharganj Delhi | 8377087607
 
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deckPitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
Pitch Deck Teardown: Geodesic.Life's $500k Pre-seed deck
 
TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024TriStar Gold Corporate Presentation - April 2024
TriStar Gold Corporate Presentation - April 2024
 
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
8447779800, Low rate Call girls in Kotla Mubarakpur Delhi NCR
 
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptxThe-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
The-Ethical-issues-ghhhhhhhhjof-Byjus.pptx
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Darshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdfDarshan Hiranandani [News About Next CEO].pdf
Darshan Hiranandani [News About Next CEO].pdf
 
Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)Japan IT Week 2024 Brochure by 47Billion (English)
Japan IT Week 2024 Brochure by 47Billion (English)
 
Chapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal auditChapter 9 PPT 4th edition.pdf internal audit
Chapter 9 PPT 4th edition.pdf internal audit
 
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
8447779800, Low rate Call girls in New Ashok Nagar Delhi NCR
 
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
(Best) ENJOY Call Girls in Faridabad Ex | 8377087607
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCREnjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
Enjoy ➥8448380779▻ Call Girls In Sector 18 Noida Escorts Delhi NCR
 
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptxFinancial-Statement-Analysis-of-Coca-cola-Company.pptx
Financial-Statement-Analysis-of-Coca-cola-Company.pptx
 
Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737Independent Call Girls Andheri Nightlaila 9967584737
Independent Call Girls Andheri Nightlaila 9967584737
 

York Technology Association Marketing Leadership Peer Group Meeting

  • 1. Social Media 101 York Technology Association Marketing Leadership Group Meeting Rick Burnes Twitter: @rickburnes May 13, 2009
  • 2. Introductions Inbound Marketer Inbound Marketing Software
  • 3. Agenda I. Inbound vs. Outbound Marketing II. What Is Social Media? III. How to Get Started IV. Tools You Can Use V. How to Measure It
  • 6. How Do the Best New Companies Market? 1950 - 2000 2000 - 2050 6 6
  • 7. What Is Inbound Marketing? Website Visitors Process Tools Get Found Get Found • Content Mgmt • Publish • Blogging • Promote • Social Media • Optimize • SEO Get Found • Analytics Convert Convert • Offers / CTAs • Test • Landing Pages Convert • Target • Email • Nurture • Lead Intelligence • Lead Mgmt • Analytics Customers 7
  • 9. Agenda I. Inbound vs. Outbound Marketing II. What Is Social Media? III. How to Get Started IV. Tools You Can Use V. How to Measure It
  • 10. What Is Social Media? Content created using web applications structured as communities. It has mostly the same form as traditional media (video, audio, prose, etc), but it is cheaper to produce and has a heavy emphasis on sharing and content discussion.
  • 11. Traditional Media vs. Social Media 11
  • 12. Of Course You’re Skeptical Flickr: mmmonica 12
  • 13. Social Media? No Time for That Nonsense!
  • 14. Why Do I Need to Know This?
  • 15. PR, Social-Media Style Need to urgently speak with a business that is very actively leveraging social media strategies; for ZDNet I spoke about our use of social media for biz on 2 panels - http://tinyurl.com/4v4cgh AND http://tinyurl.com/6943l9 408 555-1234? I will call you right now Elapsed Time: 50 Minutes
  • 17. It’s Part of the New Ecosystem Visitors & Links SEO Visitors & Links Content Visitors Social Media & Links
  • 18. Impact on Our Sales Funnel 600 35 30 500 25 400 Visitors 20 Leads HubSpot.com 300 Referrals From 15 Twitter 200 10 Leads From Twitter 100 5 0 0 New source of visitors & leads
  • 19. Agenda I. Inbound vs. Outbound Marketing II. What Is Social Media? III. How to Get Started IV. Tools You Can Use V. How to Measure It
  • 20. Go! Flickr: Wendy Crockett 20
  • 21. You Already Have the Skills You Just Do It Offline • Meeting people • Building relationships • Asking questions • Answering questions • Building trust • Building a reputation 21
  • 22. So Where Do You Start?
  • 23. Where Does Your Industry Hang Out? How to find out: • google.com/blogsearch • Technorati.com • Existing blogs • Industry Twitterers Flick: Hamed Saber
  • 24. What Are They Saying About You? Go to: search.twitter.com
  • 25. Follow the Conversation Via RSS How to sign up: Google.com/reader
  • 26. Participate in Q&A • Facebook Discussions • Yahoo! Answers • LinkedIn Q&A and Discussions
  • 29. Agenda I. Inbound vs. Outbound Marketing II. What Is Social Media? III. How to Get Started IV. Tools You Can Use V. How to Measure It
  • 30. 3 Functions of Social Media Tools Share Publish Network
  • 31. What Is Twitter? Like … … Except A blog Only 140 characters A social network It’s viewable in lots of places A giant chat room You choose the people you follow Instant Messaging It’s public and archived on the web
  • 32. This Is Micro-Blogging http://twitter.com/Scobleizer/statuses/774666561
  • 33. Select Who You Follow On your homepage you only see relevant updates. 33
  • 34. But You Can See Anybody’s Tweets Go to: search.twitter.com
  • 35. It’s a Discussion, Not a Broadcast
  • 36. Use Favorites to Save Highlights twitter.com/HubSpot/favourites
  • 38. Network Is Valuable for Search 38
  • 41. Use YouTube for Voice Authenticity > Production Quality 41
  • 42. Publish What You Have • SolidWorks: 100+ Videos on Website • Published on YouTube, No Promotion • 10,000+ Views / Month
  • 43. Agenda I. Inbound vs. Outbound Marketing II. What Is Social Media? III. How to Get Started IV. Tools You Can Use V. How to Measure It
  • 44. Facebook Fans & Activity
  • 47. Measure the Top of the Funnel Website Visitors 47
  • 48. Track Referrals Others Google [search] (11.4%) Twitter (5.1%) website.grader.com (6.6%) blog.hubspot.com (10.2%) Webinars (9%) 48
  • 49. Measure the Whole Funnel Website Visitors Customers 49
  • 50. How to Track Your Funnel Track visitors. Track leads. Track customers.
  • 51. Track Conversions Traffic to HubSpot.com Selected Channels Visitors Leads Conversion Customers Net Conversion Twitter 3,289 554 17% 12 0.4% Techcrunch 504 75 15% 6 1.2% ZDnet 511 28 5% 1 0.2%
  • 53. More Brain, Less Budget Flickr: Gaetoan Lee Flickr: Refracted Moments
  • 55. Thank You! Sign up for a free trial of HubSpot: www.hubspot.com/free-trial/ Connect with me: LinkedIn: www.linkedin.com/in/rickburnes Twitter: www.twitter.com/rickburnes Email: rburnes@hubspot.com