This is a presentation used for 2nd global Agile development and innovation summit

1. 1Copyright © 2019 Samsung SDS All rights reserved
How Agile works
in Samsung SDS

2. Hubert Shin
16 years in Samsung
Director of Agile core team
Conference chair for AKC in 2017, 2018
A board member of AKA

3. (1) The meaning of Agile in Samsung
(2) The meaning of Agile transformation in Samsung
(3) Agile transformation @Samsung SDS
(4) ACT, the continuous improvement enabler
(5) ACT & digital transformation

4. Agile core team Culture bubble

5. 5
The meaning of Agile in Samsung

7. (1) A team can choose the ways they work
(2) A team has skills to build
a product or service
(3) A team actually meets customers
or users and get feedback from them

8. 8
Agile transformation

9. Firm
Customer
Customer
Firm
Firm X
Firm Y
“If I had asked people
what they wanted
they would have said
faster horses”
- Henry Ford-

10. Agile transformation = micro-enterprises
(1) A team can choose
the ways they work
(2) A team has
skills to build
a product or service
(3) A team actually
meets customers
or users and get feedback
from them

11. Agile transformation = micro-enterprises = role based organization structure
(1) A team can choose
the ways they work
(2) A team has
skills to build
a product or service
(3) A team actually
meets customers
or users and get feedback
from them

15. Process-Led Transformation Team-Led TransformationCulture-Led Transformation

16. 16
Agile transformation@Samsung SDS

17. Team-Led Transformation Culture-Led TransformationProcess-Led Transformation
2007 2010 2015 2019

19. “UX for the mobile is much better than before”
“We start development from project day 1”
“We have a shared product vision
instead of thinking of multiple organization KPIs “
“We talk about customer value all the time”
“Now everyone in the project has a growth mindset”
“Work satisfaction is rate 20 points higher than before (60  80)”
Team-Led Transformation
Built a product W/ Pivotal labs

20. We are ACT who believe what we believe
We do the right thing to inspire others
To build a good product
To learn more and to become better.
So that we can leverage
IT eco-system better in Korea

21. CEO’s sponsorship for cultureLeadership
ACT for all the
solution development
Strategy
Product teamStructure
Enablement teamProcess
Meeting with all the developersPeople

22. Short delivery
Agile culture
Revenue
growth
Business
Pivoting
Goal Setup
Workshop
Goals
Delivery
Business
Management
Culture Revenue
T T
T
T T
T T
T
T
T
T
TT
Change Strategy Tasks
Issue escalation
Product Team (기획/디자인/개발)
Process Organization
Leadership
PM
QA
UX 개발
Form Enablement Team
HR, BP, Eng, QA, UX, OPs
CEOExternal Consultant
Decision Making
Authority
Coaching
Enterprise change board
Ready In Progress Blocked Done
T T
T
T
T
PM
QA
UX 개발
Share
Share
Issue
Issue
T T T

24. 24
ACT, the continuous improvement enabler

26. PRODUCTION
Platform Program
Content
Player
Device Agent
Client
Schedule API
Device
Management
Schedule
Content
File Service
User
Management
Maria DB
Mongo DB
Maria DB
Maria DB
Mongo DB
UI
Dashboard
Deployment pipeline
Cross functional team
“1 big monolithic system  8 microservices” ,
“92 deployment pipelines“, “Over 90% line test coverage”, “Duplicated code rate 0.4%”
Unit Test 5333, API Test 339, GUI Test 24, Contract Test 20

27. 2015 2016 2017 2018
Peer feedback Peer feedback
Self assessment
CI ladder
Peer feedback
Self assessment
Presentation
Peer feedback
Self assessment
Calibration meeting
CI Manager

31. 31
ACT & digital transformation

32. ④ Social Impact Projects
③ Agile/DevOps
Coaching & Consulting
② Co-Sourcing Product
Development
① MVP Development
①
②
③
A Biz Unit

33. Value driven portfolio development
Value driven organizational structure
Value driven roles & responsibilities
Agile & DevOps project delivery
Process, behaviors and team structure
Transparent Communication
Lean technical & functional architecture
Cloud native infrastructure
Data center modernization
Agile training and certification
Hands on CoE driven roll out
Innovation hub
Value driven governance
Ways of work
Platform & cloud infrastructure
Upskilling capabilities
Platform Program
Content
Player
Device Agent
Client
Schedule API
Device
Management
Schedule
Content
File Service
User
Management
Maria DB
Mongo DB
Maria DB
Maria DB
Mongo DB
UI
Portfolio management &
Technology
DevOps tool chain
Platform
MVP development
Co-sourcing delivery
Process

34. 34
Summary

35. ①
②
③
A 사업부