It's a new commerce, not just payments by Damien Perillat @ ICEEfest 2013
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It's a new commerce, not just payments by Damien Perillat @ ICEEfest 2013
- 1. It’s about new Commerce, not just Payments Damien Perillat, Director Central & Eastern Europe | June 7, 2013
- 2. Founded in 1998, acquired by ebay in 2002 128 million active accounts in 193 markets $145 billion of payment volume in 2012, 25 currencies supported $14 billion of mobile payment volume in 2012, x3 in one year
- 4. WORLD IS GOING (HAS GONE) MOBILE + More smartphones were sold than computers in 2011. Sources: Gartner, IDC, Strategy Analytics, company filings, Business Insider
- 5. 66% wake up with their phone.
- 6. 75% use their phones on the toilet.
- 8. 15% OF TRAFFIC ALREADY MOBILE Source: Mary Meeker KPCB 13/05/2013 / Stat Counter
- 9. FROM DESKTOP TO MOBILE CHECKOUT Source: Mary Meeker KPCB 13/05/2013 / Groupon
- 10. PAYPAL’S MOBILE PAYMENT VOLUME $14B 3.5x Expect to process $20 billion in mobile payments in 2013 $4B $100M 2009 $800M 2010 2011 2012
- 11. TOP THREE MOBILE PURCHASES Tickets Movie and concert tickets Source: Comscore Custom Mobile Advisor Survey, September, 2011 Clothing Clothing & accessories Digital Goods Music, movies, games & books
- 12. TOP THREE BARRIERS TO MOBILE SHOPPING Usability “Screen’s too small.” Source: Smith-Geiger eBay survey Convenience Security “I prefer to shop in person.” “It’s not secure.”
- 13. + Security + Simplicity + Innovation
- 14. 2 – 3 CLICKS = 20 – 40% LIFT FOR SELLERS CHECKOUT LOGIN REVIEW lift in site conversion over other payment types of PayPal mobile users are brand new to Crutchfield DONE!
- 15. ANYWHERE, ANYTIME, ANYHOW Location based offers Real-time inventory search Pay with phone number and pin Pay with mobile to skip the line Paperless coupons Manage money after payment
- 16. BOUNDARIES ARE BLURRING Yesterday Online 4% Offline 96% 2008 = $325B Source: Forrester, Euromonitor and Economist Intelligence Unit Today Tomorrow Online 7% Non-webinfluenced offline 55% Webinfluenced offline 38% Source: Forrester “Commerce” 2013 = $10T Source: Economist Intelligence Unit
- 17. QR CODE SHOPPING
- 18. HANDS FREE PAYMENT AT POINT OF SALES
- 19. MOBILE ORDERING & LOCAL PICK-UP
- 20. IN STORE CHECK-IN “PayPal accepted here” Simply Check-in Order “Pay with PayPal” Select the Consumer Enjoy!
- 21. MOBILE POINT OF SALES