Someone who analyse the organization situation in order define solutions with the usage if technology.

1. BUSINESS ANALYSIS SKILLS
DEDICATED TO ALL BUSINESS ANALYSTS PREPARED & COMPILED BY: IMRAN HUSSAIN

2. WHAT IS BUSINESS ANALYST…?
“Business Analysts are responsible for identifying the business needs of their clients and stakeholders to help
determine solutions to business problems”
OR
“The Business Analyst is responsible for requirements development and requirements management. Specifically,
the Business Analyst elicits, analyzes, validates and documents business, organizational and/or operational
requirements. Solutions are not predetermined by the Business Analyst, but are driven solely by the
requirements of the business. Solutions often include a systems development component, but may also consist
of process improvement or organizational change”

3. BUSINESS ANALYST SKILLS
Business analysis is distinct from financial analysis, project management,
quality assurance, organizational development, testing, training and
documentation development. However, depending on an organization, an
individual Business Analyst may perform some or all of these related
functions..
 Analyst
 Facilitator
 Negotiator
 Artist / Architect
 Planner
 Communicator
 Diplomat
 Expert / Consultant
 Strategist
 Revolutionary

4. THE ANALYST….
Analytical & Systems Thinking
Understand & make judgments about a situation by breaking it apart into
smaller pieces or by tracing the implications of a situation in a step-by-step
way
 Organize the problem, opportunity or situation in a systematic way
 Set priorities
 Identify causal or If-Then relationships
 Synthesize the component parts in the context of a whole system

5. Provide participants with the skills and tools they need to determine root
issues and plan for success
 Identify and findsolutions to problems
 Apply creative thinking skills, resulting in improved solutions
 Apply decision-making methodology
 Anticipate & plan for problems before they occur
 Use a process tool to analyze situations, separate concerns,
 Establish priorities & initiate appropriate action
PROBLEM SOLVING & DECISION MAKING

6. THE FACILITATOR
Facilitation / Requirements Elicitation
Facilitation
 “Key facilitator within an Organization”
 “Elicits…requirements”
 Ensures positive, Continuous discussion & progress
 Create a positive and constructive group environment
 Maintain the group focus
 Lead the discussion toward stated goals
Elicitation
 Use questioning techniques and other tools to discover process and data from a group of users or
stakeholders

7. THE NEGOTIATOR
Consensus & Agreement Building
 Act as a bridge between the client, stakeholders & solution team”
 Maintain balance between potentially conflicting needs of various stakeholders
 Help others reach agreement around a project or a set of ideas
 Take on contentious issues or entrenched interests to bring about a beneficial resolution
Negotiation: Ensuring ‘win-win’ solutions when two parties start from different positions
Consensus and Agreement Building : Working together, assisting others, to reach a common understanding and commitment
Conflict Management : Bringing disagreements into the open to help diffuse them

8. THE ARTIST / ARCHITECT
“Solutions often include a systems development component but may also consist of process
improvement or organizational change” The BA contributes to the successful solution of the
problem
Project Management Fundamentals
 Define requirements scope & objectives
 Describe tasks & activities required to meet the objectives
 Estimate resources required to complete tasks
 Schedule tasks & activities
 Monitor & modify plan as required

9. THE COMMUNICATOR
 “Translator” Or
 The BA draws out the needs of the various stakeholders, captures them in the form of a
document & feeds it back for validation & agreement
A few courses contribute to the development of this role
Writing Effective Use Cases
Describe the process, methods, steps & questions to use when employing a Use-Case driven
approach to gathering and defining requirements
Writing Detail Requirements Specifications
Describe how to decompose the features & functions from the High Level Requirements Document
into a Detailed Requirements Specification

10. THE DIPLOMAT
Combination of other roles
 Facilitator
 Negotiator
 Planner
 Artist / Architect
Client Relationship Management
The BA ensures the client is satisfied with the solution
 Consider or anticipate the needs of the client throughout the requirements process
 Have insight and appreciation of client needs, priorities, goals & competitive advantage

11. THE EXPERT / CONSULTANT
Help & Determine Solutions to Business Problems
The BA needs to understand the:
 Business
 Industry
 Competition
Professional Knowledge
 Understand key business fundamentals, industry levers & the
drivers of the financial health and viability
 Demonstrate working knowledge of the business/organization &
of software and application development best practices

12. THE STRATEGIST
Think outside of the “box”
 See both the “forest”& the “trees”
Strategic Business Planning
Develop, link and communicate long-range visions, goals or plans to support
achievement of business goals. Translate visions & strategies into tactical
plans
 Align Current Actions with organization’s strategic goals
 Think in future-oriented terms
 Understand external impact on internal strategy
 Plan actions to fit strategy & handle external events

13. REVOLUTIONARY
 By contributing to a solution, the BA introduces change
 The BA helps manage the impact of the change
Organizational Change Management
 Discover & define areas for change
 Conduct impact analyses
 Actively champion the cause for change

14. SO REMEMBER WHAT YOUR MOTHER SAID…
 Analyst
 Facilitator
 Negotiator
 Artist / Architect
 Planner
 Communicator
 Diplomat
 Expert / Consultant
 Strategist
 Revolutionary
 …………………………………………………………….