Top 10 franchise opportunities to open and buy in 2021

Freshly Brewing Franchise
Orkhan Ahmadov
Founder and Owner,
Ormado Kaffeehaus

Covid-19 has been the gamechanger
since 2020 in more ways than one. It
is over a year now, but it still never
fails to keep being one and teaching us
innumerable lessons that humankind never
imagined.
Businesses, for instance, suﬀered a setback,
and they are still recovering from it. Some
businesses shut down, some are moving with
the losses, while some changed their
operations. But almost every industry
underwent an overhaul.
The global pandemic that threw the entire
world oﬀ gear taught businesspeople one
thing – how to adapt to the situation. And it
has been a lesson well-learnt. The franchise
also has seen seismic changes with respect to
how the operations need to be conducted in
the face of adversity.
In fact, the franchise world grabbed the
opportunity to be ahead of the rest.
Meticulous planning, changing with time,
and smart moves helped them establish their
supremacy over others. Franchises are a
controlled market today as compared to other
The Future of Entrepreneurship
Belongs to the Franchise Model
Orkhan Ahmadov
Founder and Owner,
Ormado Kaffeehaus

businesses. One simply needs to know the
consumer’s needs and which brands, or products
will thrive under the present circumstance.
But pandemic or no pandemic, the franchise
business model is always a safe option for those
who want to grow a business but has a limited
budget. Besides, even after shortlisting business
ideas, some people are skeptical that the business
would be successful.
The franchise model enables people to become
entrepreneurs. The risk involved is less as you get
a well-established brand and a business model to
follow. The franchise business model has made
many brands a household name. One just needs to
study the pulse of the market and trends that
attract consumers before opting for a franchise.
On the other hand, giving out franchises helps
organizations or brands increase their footprints
in various places and thereby increase sales.
Franchising is growing fast, and if industry
experts are to be believed, the future is bright for
this industry.
This year the franchise world is expected to
witness a signiﬁcant revolution. It is the perfect
time to open or buy franchises. Read this latest
issue of Insights Success - Top 10 Franchise
Opportunities to Open and Buy in 2021, to get a
fair picture of how some never-say-die
businesspeople emerged to be successful. It may
inspire you to open or buy franchises.
We are sure you will ﬁnd this edition an exciting
read.
Sumita Sarkar

20
Articles
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Power Podcast: Tips for
Seing Up Your Own
Hit Podcast
#EqualEverything
Workplace Inclusivity:
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32
Cover Story
08
®
Aussie Pet Mobile Inc:
Where your Growth and Success
are a Priority.

C o n t e n t s
16
24
28
36
Ormado Kaﬀeehaus
Coﬀee with the Fragrance and
Taste of Authenticity
BE Franchise Inc
Power-start Your Ambitions with
Alternative Energy Solutions
Payroll Vault
Modernizing the Payroll Service
rough Cuing-Edge Innovation
Flour Power Kids Cooking Studio
Nurturing Lile Chefs into Professionals
of Tomorrow
C o n t e n t s

sales@insightssuccess.com
August, 2021
Circulation Manager Tanaji
Research Analyst Eric Smith
Editor-in-Chief Sumita Sarkar
Anish Miller
Senior Editor
Kelly, David
Business Development Executives
Managing Editor
Sherin Rodricks
Business Development Manager
Abhishaj Sajeev
Art & Design Head
Art & Design Assistant
Vishal Pawar
Visualiser David King
Rashmi Singh
Co-designer
Art & Picture Editor
Priyanka Rajage
Marketing Manager Joseph D'souza
Technical Consultants Pratiksha, Aditya, David
Technical Head Jacob Smile
Assistant Technical Head
SME-SMO Executives Gemson, Renuka
Digital Marketing Manager Alina Sege
Assistant Digital Marketing Manager Amol Wadekar
Copyright © 2021 Insights Success Media and Technology Pvt. Ltd., All rights reserved. The content and images used in this magazine should not
be reproduced or transmitted in any form or by any means, electronic, mechanical, photocopying, recording or otherwise, without prior permission
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Sales Executives Mark, Alice
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Assisting Editors Trishika, Yash
Rohil Shinganapurkar

Management Brief
Company Name
Elise Rozon,
CEO
Flour Power Kids
Cooking Studios
flourpowerstudios.com
GolliathTech Inc
goliathtechpiles.com
Aussie Pet Mobile Inc.
aussiepetmobile.com
Figurella USA
figurellausa.com
Batteries Expert
batteriesexpert.com
Aussie Pet Mobile offers a convenient, affordable, reliable and
efficient service to pet owners to maintain and achieve their pets’
best well-being.
Batteries Expert is a leading
franchiser in the alternative energy solutions
business.
Figurella USA focuses on improving the wellbeing of women
through commitment and results, enabling clients women to
reach their ideal body shape naturally.
Flour Power is known for its network of franchise cooking
studios which dole out the best education on preparing the right
food for the right reason and the right season with the right
cohesion.
GoliathTech manufactures and installs helical screw piles in
more than 11 Canadian provinces and territories and 33
American states.
Leon Feuerberg,
President
Massimiliano Vallunga,
CEO
Susan Caldwell
Founder and CEO
Julian Reusing
President and CEO
Jack McAlpine,
CEO
Payroll Vault
payrollvault.com
Robotics Education
robots.education
Ormado Kaffeehaus
ormado.de
milliCare
millicare.com
milliCare has been a strategic, trusted partner for consistent,
specialty floor and textile care for more than 20 years.
Ormado Kaffeehaus is an exclusive brand with its unique taste
and wide variety of coffee, in parallel, presents its coffee house
culture with a pleasant atmosphere.
Payroll Vault is a nationally leading vendor that is re-defining
the payroll industry with advanced cloud-based technologies,
the highest quality payroll service, and unparalleled customer
service.
Robots.Education are global leaders in STEM education -
specializing in the areas of robotics and coding.
Orkhan Ahmadov,
Founder and Owner
Sean Manning,
Founder and CEO
Dennis Kambeitz,
Director of Education
uBreakiFix
ubreakifix.com
uBreakiFix by Asurion provides professional repair services for
anything with a power button, from smartphones, tablets, and
computers to game consoles, smart speakers, and drones—and
everything in between.
Justin Wetherill, CEO

To thrive in a franchise business
model, it takes more than just
the comprehension of the
related market. It takes commitment
towards the franchise’s values,
operational guidelines, quality
parameters and all those aspects that
make the franchise successful. Varying
from brand to brand, there are certain
obligations that every franchisee is
required to fulfil in order to maintain
the brand’s reputation, revenue
generation, and goodwill.
On the flipside, there are also
companies that ascertain strong
emphasis on helping their franchisees
adapt to their business model and
operations, and eventually attain great
success. One prime example of such a
®
company is Aussie Pet Mobile , Inc., a
provider of quality pet grooming
services offering an exceptional full-
service grooming experience.
Since its foundation in 1996, APM Inc.
has grown to become the number one
brand in mobile pet grooming globally.
®
Cut to the present, Aussie Pet Mobile
Inc. and its franchisees are ideally
positioned to optimize the incredible
opportunities of an exploding pet
market which is poised to exceed $100
Billion in 2021.
APM Inc. offers a simple business
model with an easy-to-follow map to
success as demonstrated by its diverse
group of franchisees succeeding from
coast to coast. The entire franchising
procedure starts with the company’s 7-
Step process to award an Aussie Pet
®
Mobile franchise to an eligible
prospect.

“APM Inc. succeeds or fails, not on our ability to sell new
franchises, but rather, on the success of the franchises we
open,” say the management team of the company. It limits
the number of new franchises it awards every year. Instead,
the company focuses on the organic growth of its existing
franchisees.
Once APM awards a new franchise, its entire focus shifts to
helping that franchisee succeed. It starts with the all-
encompassing training program. From there it moves to an
amazing and industry unique, Zero-Idle mobile grooming
®
salon, the Aussie Pet Mobile itself.
For over two decades, hundreds of thousands of dollars and
years of experience have been poured into the evolution of
the very best mobile grooming platform in the world. And
moreover, APM’s franchise support never ends, and the
company demonstrates that every day.
APM Inc’s explicit focus on the growth and success of its
franchisee family is evidently exhibited in the testimonials
below:
Tony Carilo (Palm Springs, CA):
Aussie Pet Mobile has been a life changer, I love what I do,
I love the dogs, I Love the people, I love my free time, and
Top 10 Franchise Opportuni es to Open and Buy in 2021

I love the money too! One of the best decisions I have made
in the last 59 years!
Darlene Jacobson (Cleveland, OH):
The staff at Aussie Pet Mobile Inc. has been a wonderful
resource through my business growth, from the initial
training, through growth plans, updating the Pet Mobile
vehicles to increase energy capacity, website updates, CRM
system enhancements, assisting with growth financing and
let’s face it, sometimes a shoulder to cry on.
They were instrumental in establishing a touch free
interface with human customers to allow both employees
and human clients to stay safe during the COVID crisis.
Our growth curve is phenomenal. We more than doubled
our first-year revenue in year two and since have had
continued growth in excess of 30% year over year. And the
very best part is we get to interact with pet owners all day
long and provide a much needed quiet, no chaos, one on
one experience for pets that is very much appreciated by
both pets and their humans.
James and Frank Boswell (River Oaks, TX):
We are thrilled to have launched our first business through
Aussie Pet Mobile. Aussie Pet Mobile is indeed a resilient
and formidable franchise. Since our interview phase, the
President and CEO have been active in ensuring our
franchise’s growth and development in Houston, Texas.
Aussie Pet Mobile regularly provides mentorship,
marketing support, and frequent business updates to ensure
franchisees are the mobile grooming leader. Aussie Pet
Mobile was the pioneer in the “Contact-Free” service
option. This business methodology, along with
communication and marketing strategies, has not only
helped the franchise endure the COVID-19 pandemic
effects, but it has also helped our business grow!
We highly recommend Aussie Pet Mobile to folks who
enjoy working and caring for pets and managing a business.
Choosing the Aussie Pet Mobile franchise has been the best
life decision we have made.
Lora and Sam Gandy (Weatherford, TX):
We just celebrated 1 year of operating last week and it’s
been a blur! We are so glad we chose to join Aussie Pet
Mobile – it’s a great, flexible business model in a great
industry! They provide us with invaluable guidance,
support and relationships with marketing and commerce
resources but also allow us to run our business without a
ton of interference.
With such support and freedom, we’ve nearly doubled our
initial 24-month plan already with 4 vans and hope to
double again this year! Working with animals all day and
helping pet parents while building a strong business, we’ve
“

really enjoyed the ride so far and can’t wait to see what the
future holds!
The aforementioned franchisees opened in 2015, 2016,
2018 and 2019, respectively. They operate 18 outlets (pet
mobiles) between them and are expected to add at least two
to five more outlets in Q1 2021.
In 2020 these franchisees together cared for nearly 22,000
pets and generated over $2.3 Million in grooming revenue
at an average price of over $106 per pet which exceeded
APM’s national average.
“Each one of these franchisees demonstrates the very best
attributes desired in a successful franchisee. Each of them is
always willing to work with and guide their fellow
franchisees. They lead by example and validate APM’s
success every day,” says the management team at APM.
Overcoming challenges
In the earliest days of the pandemic, APM, Inc. realized that
without a concrete plan to guide its franchisees, the
company and franchisees could be facing a disaster. APM
immediately reviewed its operational practices and quickly
recognized that it had the basis for a No Contact service
that would allow franchisees to safely care for all the pets
that count on the company.
“We reviewed each state’s ‘shelter at home’ plans and
developed the No Contact grooming service protocols to
adhere to the requirements the plans listed. We created a
custom video that would demonstrate our process and
added it to all our
national and local
websites and social
media. Because of
our quick and
decisive action, our
franchisees who
followed the
program, were able
to operate
throughout 2020 and
significantly grow
their business,” says
the management
team at APM.
Nationally APM
added more than
68,000 new pets in 2020 at an average groom price of
$105.37 or over $7,165,160 in new pet revenue with
national total sales of over $31 Million during a world-wide
pandemic.
Evolving with time
When it comes to adapting to the changing customer needs
and trends, APM Inc. is constantly evolving its three main
support elements. First, its Pet Mobiles have undergone two
decades of updates with a constant eye to improve
performance, reduce the impact on the environment,
improve the ability for franchisees to maintain their pet
mobiles and keep them operating and take advantage of
emerging technologies like lithium batteries, touch screens
and high-performance operating software.
Next, its proprietary customer management system is
constantly updated to utilize the latest technology such as
its upcoming customized consumer application. And finally,
the company’s online marketing and social media strategy
is designed to be always advancing as it works to drive
down the cost per lead, allowing franchisees to reach more
clients while spending less money.
®
Aussie Pet Mobile , Inc. will continue its laser-like focus on
the growth and success of its franchisees. The company will
continue to improve its pet mobiles, its marketing, and its
customer management systems to maximize every
opportunity. “We have a very solid, organically growing
program, and it works! That is the only way we will
approach scaling our business in 2021 and every year to
come,” concludes the management team.

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Tips for Setting Up Your
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#EQUALEVERYTHING
Workplace Inclusivity:
Things you should
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They say every great story either
starts or ends with a coffee.
However, this great story that
you are about to read, is about how the
love for coffee changed a life. This
story is about Orkhan Ahmadov, the
Founder and Owner of Ormado
Kaffeehaus.
A native of Azerbaijan, Orkhan started
off six years ago with no friends or
connections in Germany to now
owning an international coffee brand.
His journey was filled with struggles,
but what drove him to zeniths of
success are his efforts and his
unfaltering ambition of running a
successful business.
We recommend that you read this story
with a steaming hot cup of coffee for
an added effect!
Life before Ormado Kaffeehaus
The journey from being a foreign
student studying in Frankfurt Oder, a
small town in Germany, to establishing
an international German coffee brand,
the journey wasn't easy for Orkhan
Ahmadov.
Born and raised in Baku, the capital of
Azerbaijan, Orkhan did not have many
opportunities to pursue. Belonging
from a family of teachers and doctors,
he dreamt of being a government
officer while growing up. However,
unable to clear the exams on the first
attempt, Orkhan had to let go of his
dream.
But his ambitions to
achieve big made him
try further and in 2014,
he came to study
master's in Human
Rights at the European
University of Viadrina
Frankfurt (Oder) in
Germany. “By this
time, I knew that I
didn't want to become a
government official,
rather start my own
business,” Orkhan
expresses.
Dreams Brewing
“For a foreign student
who couldn't speak
German, finding a job
was way more difficult for me,”
Orkhan recalls the challenges he faced
during his early days in Germany.
However, after searching for months,
Orkhan got his first job in Berlin by the
end of 2014. While switching from
being a security guard to a delivery
boy and working as a barista, Orkhan
realized his interest in the food and
restaurant industry. After working at
Starbucks and local coffee shops, he
finally found his niche – coffee. Now
the next step was to learn the nitty-
gritty of running a business.
Why Germany?
“Play by the rules but be ferocious,”
as American businessman Phil Knight
said. And Orkhan realized this early
while starting his journey of owning a
business. Although he was already
being attuned to living in Germany, he
decided to explore few more locations
suitable for his business.
With Turkish as his mother tongue and
being fluent in Russian Orkhan zeroed
on two more countries for his business
venture – Russia and Turkey. After
exploring Moscow and Istanbul, he
decided Germany was a better place
for him to start a business, especially
for aspiring entrepreneurs.
Overcoming challenges, one coffee at
a time
After moving to Berlin, registering the
business was next on the radar for
Orkhan. But this process, just like
everything else in his journey, was no
less than a challenge. As he had no
16|August 2021|www.insightssuccess.com

and zeal to make it work pushed him
forward. The founder himself stood
behind the counter, made, and served
coffee to customers.
“Lack of advertising and too many hot
dishes in menu were key reasons we
couldn't see a rise in business at first,”
Orkhan recalled. However, after hiring
more employees and including other
food options on the menu, Ormado
Kaffeehaus grew in exponential
numbers.
Ormado Kaffeehaus: An
international journey
“Starting a franchisee was not my goal
initially.” Orkhan said, “Drinking
coffee had recently become popular in
Baku. And a friend of mine wanted to
open a coffee shop there.” For a coffee
shop that was not on the founder's
money to hire lawyers and consultants,
the process dragged on.
Finally, after a year spent in
registration, building funds, buying
equipment, and getting the premises
ready, Orkhan opened his first coffee
shop in Germany in December 2017.
While sharing his experience of
owning a coffee shop and running it
successfully, Orkhan didn't shy away
from talking about his mistakes during
his early entrepreneurial days – “I
would have invested much less money
in my first coffee shop than I did, had I
dealt with one supplier rather than
ordering from several.”
He opened his first coffee shop in
Berlin under his apartment at that time.
The first few months, the shop was
running in minus. But Orkhan's passion

agenda, Ormado
Kaffeehaus today is one of
the popular coffee shops in Baku and the first franchise in
the international chain.
Talking about his franchise in his hometown Orkhan says,
“The fact that Ormado Kaffeehaus is the first international
franchisee owned by the native inspires confidence among
customers in Baku. I sometimes visit my coffee shop in my
hometown and serve the customers myself.”
After experiencing success with his first two coffee shops,
Orkhan opened the third one at the Mall of Berlin with the
brand's rising popularity. The brand did not stop at coffee
shops, but the first coffee roasting shop of the chain came a
year later of the brand's inception.
“The first coffee roasting shop was opened in a small town
Gronau on the border of Austria”, Orkhan shared. Opening a
business at such locations exempts taxes and further financial
help for the business is provided by the German government.
This coffee roasting shop alone produces 10 tons of coffee a
year, half of which serves the chain's needs, and the
remaining is sold to other coffee houses across Europe.
While going international, being consistent with the taste
and quality was essential for Orkhan. “It was important to
maintain the same taste and authenticity across all the
Ormado franchisees. So, the customers who loved the coffee
at Ormado in Vienna will want to find it in Berlin as well”
he said.

Tips for SETTING UP
Your Own HIT PODCAST
odcast’ was a term that was not often used until the
Pearly 2010s. Podcasts are a true replacement for
radio, where people listen to shows and interviews.
The drawback that radio listeners used to face was the lack
of variety in radio stations and the missing ability to choose
the desired show to listen to. Also, the radio did not give
power to independent hosts to carry out their shows.
With the advent of podcasts, people from all over the world
got the choice to listen to a plethora of shows and inter-
views. People can now choose their favorite podcast
streaming platform like Apple, Spotify, Audible, Stitcher,
Google, etc., and access a variety of podcasts. With a
podcast, everyone can now create their own set of seasons
and episodes, upload it on the internet, and broadcast their
message to millions of dedicated listeners.
There are mainly 8 types of podcasts:
· Interview podcasts.
· Conversational podcasts.
· Monologue podcasts.
· Storytelling / investigative podcasts.
· Roundtable podcasts.
· Theatrical podcasts.
· Repurposed content podcasts.
· Hybrid podcasts.
How does a podcast work?
To start a podcast, one has to record the voice and music as
an audio ﬁle, which should be in an mp3 format and that
has to be uploaded on the podcast directories like Apple
Podcasts, Spotify, or Google Podcasts. The listeners can
then access the episodes through their respective accounts.
The quality of content and the standard of production are
the aspects that matter the most for you to gain popularity
in the podcast media.
10 tips for creating your own hit podcast:
Topic
The topic for the podcast in itself is the most important
aspect of creating hit podcasts. Narrowing down the topic
on which one would be speaking for the entire journey of
their podcast is a crucial part.
One can choose a topic that can entertain, inform, describe,
and engage the listeners. It can be any topic, but one should
know the background of that topic. It can be anything like
the narration of a story, historical events, movie reviews,
current aﬀairs, etc.
‘
POWER

Listen Now!

Title
The title is like the name of a book. One has to give a
comprehensive and attractive title to the podcast. This will
draw in the interest of the listeners. Names can be found by
trial-and-error methods by shuﬄing and playing with names
and discovering a new word. Also, the name should be easy
to remember.
Podcast Description
This section of the podcast should holistically describe what
the episodes of the podcasts are going to be. It should
specify the structure and story of the podcast. It is important
to let the listeners know about the details of the podcast.
Podcast Format
Format is another way to decide what one is going to be
including in the episodes. Formats can be in the form of an
interview, solo show, narration, etc. One must decide what
and how they want to convey to the audience.
Artwork/Design
This will act as the cover of a book. An appealing cover can
attract customers just by a glance. This is the reason why
the cover should include colors, lines, typography, and
design to make it more interesting. A tempting cover adds
mood and ambiance to the podcast, and it gives a brief
psychological meaning to it.
Equipment
It is not necessary to have advanced equipment to record a
podcast on an initial level. Just a microphone, headphones,
and a computer with recording software. Initially, just a
mobile phone is required to make awesome episodes for
your podcasts. There is an all-in-one software like
Anchor.fm by Spotify, which records, edits, and publishes
the episodes.
Recording
This is the production part of setting up a superhit podcast,
where the actual recording process comes in. Using a good
microphone, one can record the voice with a well-treated
noise cancelation studio. The quality of voice has to be
loud, crisp, and clear; otherwise, the words may sound
muddy.
Edit, Export, and Publish
Here the ﬁnal post-production process starts where the
unnecessary parts of the audio are trimmed. There is an
addition of ready-made samples of audio in the background.
Adding music drives the mood of the podcast and engages
the listeners till the conclusion. After the complete audio is
ready, then it is all set up for publishing. One can upload it
on platforms like Spotify Podcast, Apple Podcast, Audible,
Google Podcast, and many more.
Marketing
How will the people know about your podcasts? This is
where marketing plays a crucial role. It is necessary to
market your podcasts so that they can gain popularity and
become superhit. Reach for the social media groups and tie
up with other podcasters who can promote your podcasts.
This way, your podcasts can gain public attention and
ranking.
Earning
Sponsorships are a common source of income for
podcasters. This is when the podcast promotes the sponsor
during the show by advertising their services. You probably
must have heard your favorite shows that air the advertise-
ments of their clients a few times in every episode. This
way, you can earn money from your podcast. Also, the
streaming platforms pay you according to the number of
streams on episodes.
Setting up your own podcast can be a fun process when you
really possess the knowledge and are genuinely interested
in the subject that you’re talking about. Recording podcasts
is one of the most convenient mediums of putting out your
content, and with the increasing popularity of podcasts, it is
now an exciting time to set up shop in the world of
podcasts!
- Yash Y.

Élise Rozon
CEO

When it comes to venturing into any kind of
business today, one of the priority things to
keep in mind is ‘how to make your business
sustainable’ in the sense that it does less to no harm to the
environment.
Running a socially responsible business today is an absolute
need of the world, taking in account the rising concerns
regarding our environment, it is the need of the hour for
businesses, as part of the community, to be mindful about
how they conduct their business.
BE Franchise Inc. is a name among the business
community that is successfully running a franchising
business to further our environment’s safety. BE Franchise
is spearheaded by Élise Rozon, the CEO of BE Franchise
Inc.
Situated in Quebec, Canada, the company is a leading
franchiser in the alternative energy solutions business. In
the following interview, Élise Rozon tells us how their
company is efficiently delivering services to clients and
helping them throughout the process of setting up the
business.
What makes your company a preferred franchise choice
over your competitors?
The #1 destination for energy solutions
With over 60 stores throughout Quebec, Ontario and New-
Brunswick, Batteries Expert is the no. 1 destination on the
market for portable and alternative energy solutions.
Automotive batteries, small batteries, electric mobility,
lighting, solar panels…the list could go on!
We even specialize in off-grid solar energy
Whether you’re after solar panels, charge controllers or 12V
refrigerators, we offer a unique service that’s sought-after
by both vanlife enthusiasts and OffGrid cottage owners.
Some of our franchisees even have their own OffGrid
workshop on wheels, which they use for their customers’
solar installation projects.
Tell us more about your franchising opportunities,
eligibility criteria, and benefits that a probable
franchisee may receive.
A turnkey opportunity to help you reach your goals faster
and easier:
Our different teams will be there for you every step of the
way. Training, IT, advertising, merchandizing—you name
it. All you have to do is find the right store location!
• Training: Becoming a battery expert may sound
daunting, but don’t worry. We will help you reach
your goals via our online training platform.
• Marketing: Our marketing team has just one mission:
help you get the most out of your local market, while
promoting the Batteries Expert brand on a national
scale.
• Guidance: The Batteries Expert team is made up of a
wide variety of specialists who are there to help you.
From strategic support to technical help, we have a
team for each and every one of your needs.

Franchising opportunities:
A number of franchising opportunities are currently
available throughout Quebec (Montreal, Ontario,
Boucherville, etc.) For more information about these
openings, and to find out about other potential locations,
please visit our website -
http://franchise.batteriesexpert.com/en/
To find out about eligibility criteria, simply fill out the form
at the bottom of our website, and our team will contact you
to answer any questions you may have.
The CEO of Batteries Expert, Élise Rozon, has played a key
role in the development and success of BE Franchise and the
Batteries Expert network. Though the Batteries Expert network
is constantly growing and evolving, Élise has always
maintained a close relationship with her team and franchisees.
What’s more, her humane approach, thirst for innovation and
determination make her not only an exceptional leader, but also
an inspirational businesswoman.
Driven by innovation, Élise is constantly on the look out for
original and creative ways to better meet our customer’s and
franchisee’s needs. Here are just a few of her brilliant
initiatives:
• Transforming a vehicle into an Off-Grid solar powered van to
promote the benefits of vanlife and make it more accessible
to our customers.
• Élise plays a key role in organising events for franchisees:
trips abroad, conferences, teambuilding activities, etc.
• Collaborating with local not-for profit organisations to help
those in need.

FLOUR POWER
Kids Cooking Studio
Nurturing Little Chefs into Professionals of Tomorrow
When it comes to contributing to society, there
isn’t a nobler work than constructively helping
shape young minds. Children have a high
capacity to learn and gauge new things. It is only
appropriate to provide them with tools and resources to
utilize this immense energy.
If you’re thinking about venturing into a business, it would
be a great idea to franchise a company that successfully
facilitates kids’ learning. Moreover, it is gratifying if you
have an interest and love for teaching young minds.
Flour Power Kids Cooking Studios is actively working
towards providing fun extracurricular activities for children.
Susan Caldwell, the Founder and CEO of Flour Power,
has been effectively running and expanding the business
since 2008.
In the following interview, Susan tells us why franchising
flour power is one of the greatest opportunities available to
venture into the world of business.
What makes your company a preferred franchise choice
over your competitors?
We offer unparalleled support and assistance throughout our
studio owners’ franchise agreement. From site selection,
lease negotiations, training, and ongoing support, we
provide the recipe for success for franchise owners. We also
create new programming and consistently roll out
additional revenue opportunities to our franchisees.
Tell us more about your franchising opportunities,
eligibility criteria, and benefits that a potential
franchisee may receive.
We are seeking well-qualified franchise candidates
throughout the Southeast and Midwest. Love for children is
a must, and childcare experience is preferred, but what’s
most important is the love for hard work and children and
an entrepreneurial spirit!
We also offer veteran discounts and all the tools needed for
a franchise owner to be successful by breaking down the
process from signing a franchise agreement to the studio
opening through our ‘Stages and Phases’ program.
Susan Caldwell
CEO and Franchisor
Flour Power Kids Cooking
Studio

Susan, please brief us about yourself and how you have
contributed towards the company’s continuous success.
I founded the company in 2008 and remain committed and
involved daily in all operations at Flour Power. There is no
one who has more passion for Flour Power than I do. While
we plan to bring on a Director of Operations in 2022, I will
continue to be involved daily in Flour Power Kids Cooking
Studio’s operations.
How did the COVID-19 pandemic impact your daily
operations and what were the challenges that you faced?
We pivoted and created ‘Flour Power Academy’ to deliver
our in-person content through virtual platforms during the
pandemic. We created online cooking classes and parties.
We also assisted our franchise owners to work out with
their landlords for rent relief and funding options such as
grants and PPP options.
We also did not collect royalties on sales if studios had to
temporarily close because of the Covid-19 pandemic. In
addition, we created new protocols in our studios to keep
everyone safe and healthy.
When it comes to adapting to evolving customer needs
and trends, do you think it is necessary to align one’s
business with the latest technological developments? If
yes, how does your company cater to this necessity?
Absolutely! Flour Power owns its own proprietary IT
system that was custom built for our franchise owners. In
addition to our IT system, we are always brining new
programming to the line-up of service oﬀerings.
During the pandemic, we continued to hear customers ask
for more skills-based programming for teenagers.
Therefore, we are currently working on a new program just
for teen chefs that will be designed by an Executive Chef,
which will be 100% skill based.
As an established franchise leader, what would be your
advice to the budding entrepreneurs planning to own a
franchise business?
Never give up! Seek advice from those who have developed
programs and systems that have been successful. Surround
yourself with positive people and supporters! There will be
bad days, but your belief in yourself and your company will
get you through the tough moments.
How do you envision on scaling your company’s
operations in 2021?
We have signed several new franchise agreements for new
studios in 2021 already and are expected to capture the
market of those who are looking for career change, post
Covid-19. We have had the honor to add new owners to our
system who may not have otherwise been looking for a
career change, due to the pandemic. Despite the bad that
Covid-19 caused, it has also brought good things to Flour
Power!
“ “
We pivoted and
created ‘Flour Power
Academy’ to deliver
our in-person content
through virtual
platforms during the
pandemic.

Exhibiting Excellence
“I love seeing the results of all my hard work and knowing those results will
positively impact my daughter’s future.” – Shannon Miller (Nashville, TN
owner)
“Ginger and her team were awesome. The recipes and training that my
daughter Nile learned during the time, have my daughter currently thinking
about becoming a chef. I can’t say enough about how amazing the team at Quail
Corners is and what they did for my family. My daughter is cooking and making
delicious meals that accompany her ﬁnicky tastes. Thank you again for an
amazing organization and an amazing team in Quail Corners.” – Brian
Anderson (Charlotte, NC Customer)

Workplace
Inclusivity
Things you should do as an
employer
n today’s dynamic world where almost all the
Iadvanced countries have a good part of their
population being immigrants from different countries,
workspaces need to be more inclusive.
With the educated masses starting to be more aware of the
challenges faced by minority groups and trying to be more
sensitive towards those issues, it is only a good exercise to
practice workplace inclusivity as an employer.
Following are a few pointers on how one can foster
workplace inclusivity being an employer:
Evaluate your executive team
The top management of your organization reflects the best
image of your organization. Make sure that your executive
team is just as diverse and inclusive as the rest of your staff.
This will result in your organization having better and more
open conversations about different issues and make
everyone feel more secure.
Your organization must have an executive team that
includes people from different cultural backgrounds,
ethnicities, genders, sexual orientations, etc. This will
reflect well on the company’s image and bring in more
talent to the organization.
Acknowledge multiple cultural practices
The deed does not get over after you hire a more diverse
staff. It is important that you make the newly hired diverse
staff feel that their culture is respected within the
organization. This can be done by organizing activities in
the workplace that honor different cultures and make
everyone feel included.
Flexible holidays should also be offered to people coming
from diverse backgrounds for them to celebrate their
festivities. This will result in your employees feeling a
sense of belonging in the organization and will eventually
show an effect on employee retention.
Cultivate a work culture where every voice is welcomed,
heard, and respected
Having a company culture where every person is made to
feel welcome, heard, and respected brings out new
innovative ideas on the table that will help the organization
achieve its goals more efficiently.
When employees feel that their opinions are respected and
heard, it makes them pan out their unique perspective on
different issues, which will only benefit the final product or
service of the company. When people feel heard, there is
also better conflict resolution within the organization.
Welcome a multilingual workforce
It is very important to take into account languages
preferences and barriers at the workplace. People
sometimes might end up feeling a little out of place when
everyone around them constantly speaks in a language not
native to them. This thing should be kept in mind,
especially when organizing company events.
Keeping a translation facility and making sure that
employees feel comfortable speaking in whatever language

#EqualEverything

they prefer in common areas and company-sponsored
events.
Build a multigenerational workforce
Building a multigenerational workforce not just gives you
the brownie points of being a more inclusive and diverse
workspace but also comes with its own numerous benefits.
The more tech-savvy young generation brings technological
advancement in the process while the older, more
traditional employees bring their wisdom, experience, and
discipline to the table. Making different generations bond at
the workplace will help the organization achieve its
objective in a faster and more innovative way.
Strengthen anti-discriminatory policies
While having an inclusive work culture has its own pros,
it’s very important to stay cautious of the complexities that
it brings to the organization. There is always a risk of
discriminatory practices being carried out in a place with
multiple cultures, ethnicities, sexual orientations, etc.,
which is the result of the prejudices within the society. In
such cases, it is crucial to have strong anti-discriminatory
policies that will assure reparations and compensation in
case of any discriminatory action towards any employee.
Eliminate bias in the performance evaluation process
More often than not, it so happens that people end up
making biased hiring decisions. This is proved by a large
body of research. Most of it comes from people having
unconscious sexist, ageist, and racists tendencies.
If this is left unchecked, it can harm the company in more
than one way. This issue can be curbed by creating a blind
system of resume reviewing so that evaluators don’t get to
see the demographic characteristics of the applicant.
Rewriting job descriptions and framing them in a more
gender-neutral way is also one way to eliminate bias in the
performance evaluation process.
Having a diverse and inclusive workspace translates into
employees getting higher job satisfaction, better
productivity for the company, higher morale of the staff,
improved problem-solving throughout the company,
increased creativity and innovation of the employees, better
recruitment and retention of employees, and many more
similar benefits, which benefit the organization in the long
run.
- Trishika R.

Modernizing the Service Through
Payroll
Cu ng-Edge Innova on
Payroll services are one of the most important
administrative tasks involved in running a company.
A company has to have streamlined compensation
for its employees towards the services that they provide.
Effective payroll services help strengthen the financial
integrity of the company, centralizing all of the employee’s
important data in one place, altering the salary structure
with current promotions and increments, etc.
Payroll Vault is company that’s efficiently rolling out this
crucial service to help businesses retain its employees and
reputation. The company is spearheaded by Sean Manning,
the Founder, CEO, CFE, and CPA of Payroll Vault.
The following extract elaborates on how the company is
successfully providing this vital service to several
companies.
The Vision
Payroll service ranks in the top 3 most outsourced business
services by business owners. Franchise owners can tap into
the growing industry and service the small business market.
Small business, typically companies with 100 or fewer
employees, accounts for over 90% of business worldwide.
Sean Manning saw the small business sector as a much-
underserved market for payroll services and that is why he
decided to jump into full-service payroll and help support
the small business owner.
Payroll Vault’s niche demographic is companies with 1-25
employees. Many of these small-sized businesses are in a
‘do-it-yourself’ mode for their payroll, which can leave the
business owner at risk for compliance issues, and they can
struggle to keep up with the ever-changing legislation.
Sean Manning
CPA, CFE, CEO, and
Founder

About the Leader
Sean Manning, the CPA/CFE/CEO/Founder, has exceeded the conventional standards of the accounting industry
and inspired entrepreneurs nationwide. As a second-generation CPA, for the past 30 years, Sean’s mastery of
superlative client relationship management and strategic marketing has grown his companies remarkably.
With forward-thinking, he continues to pioneer an innovative approach to the accounting industry. Technologically
driven, he was amongst the rst to transition his accounting rm, Insperience Business Services, to a paperless
environment in 2005 and establish client portals to increase access, efciencies, and support.
Revered by his peers as a ‘thought-leader’, he is sought after to speak and invigorate the industry with his out-of-
the-box ideas. Sean is a master of managing and leading people. He doesn’t hire people for jobs in his
companies, he offers them careers and has created an unparalleled culture to inspire his team and the clients
they work with - all leading to growth and success for everyone on every level.
In 2008, Sean separately branded his payroll division to Payroll Vault. Even in the height of the recession, Payroll
Vault grew at a rate of approximately 125% annually – testimony that business owners like what Sean and his
team are doing to ‘re-dene’ the payroll industry.
In 2011, Sean was featured on the cover of CPA Practice Advisor magazine for his success with Payroll Vault. His
phone started ringing from accountants across the nation inquiring about his success with payroll, which then
launched the company into the franchise arena in Quarter 4 2012. Payroll Vault is recognized as a ‘disruptive
brand’ as the only payroll and workforce management services franchise in the industry.
Payroll Vault’s vision is to be the most
recognizable payroll outsourcing
company with the highest customer
satisfaction.
“
“
Industry data shows that DIY business owners end up
spending 18% more on their payroll than if they were to
outsource it, and then they can reduce their risk for non-
compliance dramatically. Payroll Vault’s vision is to be the
most recognizable payroll outsourcing company with the
highest customer satisfaction.
Offering Exclusive Services
Payroll Vault partners with Thomson Reuters, a leading
provider of business payroll software systems, to provide
technologies required for complete start-to-finish payroll
processing. The engine around payroll service must be
strong and Manning has had a very strategic partnership
with Thomson for several years.
The alignment with Thomson Reuters ensures Payroll Vault
has one of the best software solutions available for their
clients with secure and world-class data storage. Other
preferred vendor partners to Payroll Vault provide the
workforce management solutions to support the business
owner.
Employer and employee portals help keep payroll
information at their fingertips. All franchise offices use
client relationship management software to track client and
lead data, reporting, KPIs, support information and training
library, and the software has an intranet system so
franchisees can communicate and support each other.

Client Testimonials
Franchisee Testimonials:
“Payroll Vault is streamlined, easy access, and a user-friendly solution for my
business. I don’t lose sleep anymore worrying if my taxes are paid or if I’ve done the
correct withholding for my employees.” – Allison Choate, Owner, The Joint BBQ,
Wings & More (Eddyville, KY)
“There are many facets that come with owning a small business and payroll isn’t
always as easy as it seems. The number of hours spent prepping and processing
payroll was time that I desperately needed back. The amount of time it took to
process payroll and keep up with monthly and quarterly taxes, it didn’t take much to
persuade that we needed to outsource our payroll. It’s important to me that not only
do my employees get paid promptly but also the details of taxes be taken care of as
well.
The time I get back from doing payroll means more time with my customers,
employees, and even my family. I have full condence in Payroll Vault to meet all my
payroll needs. They know what it’s like to have a small business and the importance
payroll plays. Let’s be honest, they make me look good and deliver on time every
time.” – Gretchen Butler, Owner, Butler’s True Value Hardware (Madisonville, KY)
“I am impressed with the community support given day-to-day among not only the
Payroll Vault home ofce but the Franchisees as a whole. The mutual respect and
availability of support in the Payroll Vault community are outstanding.” – Sean Pettit,
Owner, Payroll Vault (San Antonio, TX)
“Payroll Vault continues to upgrade and innovate in the development of the brand. Each
year brings more quality and innovation to the franchisees and markets we serve.” –
Debra Schill, Owner, Payroll Vault (Columbus, IN)
“100% believe that our franchisor cares about our success and helps to promote it.” –
Sean Thomas, Owner, Payroll Vault (Slidell, LA)

Redefining Excellence
When asked about the special franchise strengths that make
Payroll Vault unique from its competitors Sean said,
“Payroll Vault is highly visible within our local
communities while expanding a strong national footprint
and provides a one-to-one client approach. When the
company’s clients need assistance, it picks up the phone and
answers questions in real-time – no call or overseas
processing centers.”
“Everything is done at the local Payroll Vault office making
it the go-to expert for business owners. The company
understands that time is of the essence when operating and
managing a small business, and Payroll Vault prides itself
on being more of an advisor or consultant for its clients.
Payroll Vault’s goal is for each business owner to have the
opportunity to work ‘on’ their business and not ‘in’ their
business.”
“The ability of the team, from the corporate to the
community office level, to proactively plan and react when
global circumstances occur, was proven during the recent
COVID-19 pandemic.”
He further said, “Payroll Vault already had sound business
systems in place to sustain a mobile approach to virtually
any situation. Due to the amount of shuffling the nation had
to do, as a system, the company didn’t skip a beat and
maintained the integrity and promise of personalized
communication and access with its clients.”
“At the franchise level, the team was able to shift planned
hosted conferences and Discovery Days to virtual events
easily and effortlessly. The result was continued trust and
integrity at all levels of the business. This global event
allowed the company to show its clients and franchise
prospects that this business can truthfully be run from
anywhere, any time.” concluded Sean.
Lessons in Retrospect
While expanding upon the experiences and achievements
that helped Payroll Vault shape its journey Sean Manning
said, “A successful business journey creates several
experiences that have an impact on the company and its
future. What is most perceptible is the cultural development
at Payroll Vault. When people are allowed and encouraged
to help create and mold the culture and given a safe
environment to experiment and make mistakes that are
designed to advance the business, everyone’s passion in
their career path creates excitement and new opportunities.
The culture becomes one of the bold ideas and confident
risk.”
“Another area that allowed Payroll Vault to flourish
organizationally and be dynamic is our commitment to an
energetic vision that is supported by a thought-out process
described as our Success Framework.”
He further added, “The lesson learned was to enjoy the
process. Whether it is going back to the drawing board,
revisiting systems and processes that can be more efficient
with added technology or checking in with each team
member to ensure they are on their preferred path to
success. It’s a piece of the journey that cannot be
overlooked or understated.”
The Road Ahead
“Payroll Vault’s goal is to be the chief small business
payroll partner and trustworthy small business resource in
local small business and professional communities across
the nation. One of the highest values Payroll Vault holds is
integrity.”
“I see us continuing to expand – increasing our number of
franchise locations and supporting franchisee satisfaction is
at its pinnacle while preserving unrivaled and highly
personalized client relationships and service,” stated Sean
Manning

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