My resume with emphasis on IT Manager, PM, Architect skills and experience.

1. John F. Muench
1
John F. Muench 30 Fieldstone Trail,
Sparta, NJ 07871
C: 862-222-4535
H: 973-770-8934
jmuench@ptd.net
SUMMARY
 IT Manager, PM, Solution Architect: many years BioPharmaceutical, Telecommunications, Consumer Goods, Health IT.
 Vast professional IT experience (systems, storage, networks, software, auditing): flexible self starter to make major
contribution to organizational objectives while expanding my leadership, professional, and IT skills in a team environment.
 Diversified IT work, including 11 years in application systems development and deployment (emphasis in data base,
networks, release management), SC-DR, supply chain (Sales, Logistics, VMI EDI), 17 years systems/project management.
 Involved in all phases of system development life-cycle (SDLC), compliance, evaluation, analysis, design, troubleshooting,
architecture, infrastructure, validation, QA and FDA Audits, interaction with users, vendors and management at all levels.
 Create innovative IT solutions for complex systems; provide QA, test/DR planning, SDLC/VLC compliance guidance.
 Excellent at Process Improvement, cost savings/avoidance, operational efficiency, proactive issue identification/resolution.
EXPERIENCE
Johnson & Johnson (Pharmaceutical & Consumer Products – IT Services via SGS Consulting), Raritan, NJ Sept-Oct 2010
Assisted with Transformation of J&J IT organization from a Regional Business Unit IT Structure to IT Shared Service Global
Enterprise One I/T Organization, via transition and deployment planning initiatives as part of Global Services ITS organization.
Global Program Manager - IT Consultant
 Developed Global Deployment Plan and Approach (draft) PowerPoint presentation to implement new SaaS based Iris
(Service-Now) systemto replace existing ITSM (BMC Remedy) and non-ITSM (SAP Solution Manager, etc.) systems.
 Reviewed/cross referenced tasks in Iris Project Master Plan with Global Services Iris Program Deployment Plan, identified
missing pieces, and suggested broader and more comprehensive Global Services solution approach (using ITIL framework).
 Participated in many IT management working sessions to develop Global Program and transition plans with Global Release
Leads (representing J&J Regional Business Units) and encourage integration planning/coordination to prevent more delays.
 Contract ended due to J&J decision to put Deployment portion of Global Program (I was managing) on Hold while others
revise master plan and continue software release prep (months of delays; Iris couldn‘t be ready for 2010 deployment start).
MCS Consulting (IT Services specializing in Architecture, Validation, Compliance Advice), Sparta, NJ Oct 2009- Present
Provide advisory services on IT architecture, planning, management; esp IT solutions needed for FDA Compliance initiatives.
Owner – IT Consultant
 Impart guidance on perfoming 21CFR Part11 Asessment/Remediation (especially planning, organizing, and regulations).
 Provide IT Architecture advice (SAN, USP, single pane storage management, PaaS, SaaS, Non-Functional requirements).
 Supply guidance on perfoming Computer Systems Validations (esp Master Plan contents and validation strategy concepts).
 Proffer advice on expanding knowledge, broadening IT expertise, developing personal marketing strategy, selling skills.
Conwood Company (Smokeless Tobacco Products - IT via Millennium Search), Memphis, TN August 2009-October 2009
Architect, plan, manage and help implement IT infrastructure solutions needed for IT SC-DR FDA Compliance initiatives.
Disaster/Recovery (DR) SME and Project Manager – IT Consultant
 Performed Gap Analysis and mapping of Production-DR environments to determine DR IT solution requirements.
 Defined Project Plan of tasks needed to take client to needed DR site mirrored state, issue tracking, weekly status reporting.
 Proposed multi-site IT solution to allow client RTO/RPOs to be met for each application per Business Impact Analysis.
 Provided budget, Appropriation Requests for IT hw/sw needed for proposed solution (servers, VMs, switches, storage, etc).
 Built Test lab: Vet solution (VMware, iSCSI/NAS, Double-Take replication, Exchange, SQL, Citrix, VPN, SAP, EDI, etc).
 Developed full DR Technical Recovery Plan documentation to work hand-in-glove with Business Continuity documents.
 Worked with cross-functional teams to document application to IT infrastructure process relationships/dependencies.
Celgene (BioPharmaceutical - Enterprise Busines Systems IT via Patel Consulting), Warren, NJ Jan 2009-April 2009
Architect, plan, manage, implement IT System Architecture solutions needed to support Global IT clinical SC-DR initiatives.
Systems Architect & Disaster/Recovery (DR) Expert – IT Consultant
 Provide complete Systems Architecture and Service Continuity (SC) support and advice for SC-DR projects and solutions.
 Defined Systems Architecture and multiple site Solution Design for global SC Program projects (NJ-CA-Switzerland).
 Developed DRP Test Plan and related IT Checklist to advise and guide IT and Project teams (30+ core members) globally.
 Devised process to map Production, DR and Validation environments to identify gaps then led IT team(s) to resolve them.
 Did Web based testing (Intranet, Internet, VPN interfaces) to identify and address issues that could prevent SC-DR success.
 Served as Technical Team Lead to prepare for and execute multiple successful DR Exercises (IT Dry Run and User Tests).
 Explained user, Firewall, Netscaler Load Balancer, ALSB Ent Svc Bus, Weblogic App Server, Oracle/Dataguard interactions.
 Wrote/reviewed SC Investment Proposal, Project Charter, Plan, BIA, Master Exercise List, test scripts, Generic DRP Plan.

2. John F. Muench
2
Novartis (Pharmaceutical Development IIS&I Global IT Org via Patel Consulting), East Hanover, NJ July 2008-Dec 2008
Architect, plan, manage and implement IT Infrastructure needed to support Global IT clinical system solutions.
Infrastructure Architect – IT Consultant
 Did Infrastructure Architecture Design for ADVANCE Program world wide (OC/RDC for ~70,000 users in 60 countries).
 Worked with/manage Project teams, Oracle, IBM and Novartis groups to design/plan development, test, production systems.
 Built Oracle Clinical Development OC/RDC/TMS System(s) as global team using virtual/SUN servers with IBM SAN.
 Created Specified Infrastructure Architecture Visio diagrams for Novartis Test/DR/Production Oracle Life Science systems.
 Wrote System Design Spec on Solaris DB, Windows App/Web servers, network/systembuilding blocks architecture/function.
 Created and used PowerPoint Presentations to present IT solutions, schedules, and financials to stakeholders and others.
 Defined Advance Program CDMS multi-site Disaster/Recovery plan for OC/RDC Solution Concept and SDS documents.
Aurora Health Care (13 Hospitals, 140 Pharmacies, 140 Clinics via SPR Consulting), Milwaukee, WI April-June 2008
Ensure availability/performance of large Alpha/VMS clustered systems, related HP and EMC storage, plus AIX interfaces.
Lead Systems and SAN Storage Engineer – IT Consultant
 Manage 24 Alpha/Itanium VMS systems (GS1280s, GS160s, ES clusters) and 200TB of HP EVA and EMC DMX storage.
 Manage 115TB HP EVA5000/EVA8000 RAID storage via CommandViewEVA, CISCO MDS 9509 switches, Zones.
 Manage/mask 230TB DMX3/DMX4/CX3/CX700 storage via EMC TimeFinder, ECC, SMC, CISCO MDS switches.
 Assist with Cerner Oracle DB migration (9.8 TB/instance) from VMS/HP-EVA to AIX/EMC-DMX3/DMX4 system/storage.
 Handle HP ESL712e Data Protector backups, fixed issues, update Disaster/Recovery plan/docs for D/R test (at IBM hot site).
PPD (Pharmaceutical & Medical Device CRO Lab via Technisource Consulting), Morrisville (RTP), NC May 2007-Oct 2007
Ensure availability/validated state of VMS clustered systems, storage plus VMS-Unix-Windows interfacing worldwide.
Sr. Systems/Network Admin/Engineer Consultant
 Wrote,executed IQ/OQs for qualification and compliance of GxP systems for multi-$MM US Army business expansion.
 Improved ABS/MDMS (Archive Backup System) configuration and multi-site Disaster/Recovery implementation.
 Enhanced VMS-Unix NFS host interface and defined user and export proxies to enable automated Oracle SAS transfers.
 Ensure reliability and availability of Pathworks and VMS supported storage resources for thousands of SAS users.
Schering-Plough (Pharmaceutical R&D via ThinkCentric Consulting Services), Lafayette, NJ March 1999-Dec 2006
Ensure availability/functionality/performance/validated state of GxP VAX, Alpha/VMS, and HP/UNIX Global IT systems.
Infrastructure Architect, Sr. System/Security Admin/Manager, Technical/Compliance Advisor, Project
Manager, Network Consultant, SAN Engineer
 Architected/planned/built multi-node distributed cluster with dual fabric, HP RAID arrays, Fibre Channel SAN switches
(per VSD, URS/FRS, System Design Spec, many IQ/OQs, PQ/UAT, VSR SDLC docs; on which I was writer/reviewer).
 Performed Config Management/Release Control: ensure applications tested/validated before moving to production.
 Trained Compliance Analysts and Oper Quality Reviewers on use of SOPs and technical/procedural systemremediation.
 Provide advice/input to RIS/GIT Infrastructure Storage Area Networking (SAN) and Enterprise Backup committees.
 Provide answers for Corporate, IT, QA & FDA Audits; develop processes/SOPs/WIs for compliance with GxP Laws.
 Reviewed, evaluated COMDISCO/Sungard vs. IBM D/R hot site contract proposals: saved S-PRI ~$1MM over 3 years.
 Advise management on technical and GLP/21CFR11 compliance, efficient IT operations, improved customer support.
 Project Manager to retire VAXcluster and migrate legacy applications to newer Alpha system(saving $53K/yr).
 Assist/advise in capacity planning, application upgrades/migrations, related system/Oracle performance improvement.
 Revised HP Service Contract and created more efficient, direct payment process (reducing maintenance costs $67K/year).
Information Services International (a.k.a. ISI M&M/Mars), Mt. Olive, NJ 1997-1999
Ensured availability and functionality of [80+] Alpha and VAX OpenVMS systems, network interfaces, and
related components for 8,000+ users at 19 M&M/Mars sites throughout North American business region.
Sr. Technical Analyst
 Upgraded VAXes from VMS v5.5-2 to v6.1 to OpenVMS v6.2 as part of Year2000 compliance effort.
 Participated in and contributed to External IT Audit of VMS systems by Price Waterhouse Coopers.
 Implemented company Security Compliance policies on OpenVMS VAX and Alpha systems.
 Used Lotus Notes for hardware/software change control/change management (integrated e-mail notification).
 Revised ADSM backup strategy for systems to ensure total systembackups for Disaster/Recovery restore.

3. John F. Muench
3
Quest Diagnostics (formerly Corning Clinical Laboratories), Teterboro, NJ 1995-1997
Insured availability & functionality of [38] Alpha and VAX/VMS systems and related PC’s for 3,000+ users.
Sr. VMS Administrator
 Installed, configured, implemented CorHub™) Alpha OpenVMS cluster and PathWORKS system that integrates
CCL labs (including MS/Window PCs, servers), Physicians, Hospitals, insurance Payers nationwide via EDI.
 Provided orientation, training, advice to other VAX System Managers within Corporate Technology Services.
 Customized WNT Server configs to enable LAN isolation of Test/Dev/Production application systems; included
integration/segregation of PathWorks/Windows Authentication Domains with MS Exchange server messaging.
 Performed service contract administration for ~$100MM of DEC computer systems and LAN equipment.
Colgate-Palmolive Company, Piscataway, NJ 1989-1995
Assured high availability, performance of VAX systems for 5,000+ Consumer Products and R&D users.
Sr. Systems & Communications Consultant, (1991-1995) – provided technical IT guidance to support operations.
 Project Manager/Team Leader for VMS OS, hardware, and LAN/WAN upgrades for multiple VAXclusters;
included coordination/guidance/management of VAX Systems Management Group and several consultants, and
served as Technical Project Team Leader and support liaison to management on global projects.
 Created QBF/SQL application to integrate regional computer inventories for systemmaint. cost savings of ~$500K/yr.
 Installed/managed VMS DEC/EDI systems interfacing CP-US with 128 Trade Partners to support $1.4B/year in
sales, shipment logistics, Supplier Managed Inventory; helped development group enhance systemcapabilities.
 Helped migrate VAX/VMS to IBM SP2 RS6000/AIX SAP/R3; merge Mennen and Softsoap data to CP systems.
Lead Systems Analyst (C-P Client/Server multi-tier distributed processing architecture Expert), (1989-1991)
 Developed/supported corporate (client/server budgeting), administrative (Human Resources, Warehouse &
Materials Management, Project Profile Management and Staffing), scientific applications using INGRES SQL.
 Worked with IT Directors to develop/manage Capital/Operating budgets, related Project Management, with CP
Controller on World-Wide financials (especially on annual US tax deduction/credit for overseas capital projects).
Wyeth-Ayerst Research (Pharmaceutical Research), Princeton, NJ 1987-1989
Senior Programmer Analyst and Project Team Leader (DBA)
 Co-designed ORACLE database, loaded data for multi-site R&D Information System (RADIS); used
SQL*LOADER for importing/consolidating data, and ORACLE*FORMS for application development.
 Designed database, implemented screens and reports using INGRES on VAX/VMS systems using 4GL SQL tools.
 Project Leader and INGRES DBA for site-wide PRISM project, coordinating and advising on development
work of three other programmers, to consolidate lab data centrally. Used MacDraw and MacProject for project.
 Supported LAS/LIMS laboratory automation and information systems running on microprocessor systems.
EDUCATION B.A., Computer Science, Rutgers University, New Brunswick, NJ GPA 3.0 1995
AAS, Data Processing,SUNY Morrisville, Morrisville, NY GPA 3.1
Quality Assurance FDA cGxP & Inspection Training (Schering-Plough) 1999, 2000, 2002-2006
21CFR Part11 (Electronic Records & Electronic Signatures): Awareness and Applied Training 2002
Schering-Plough SPRI 05 and WQS 10,134 Computer System Validation October 2002, March 2006
SPRI DS&M (Drug Safety & Metabolism) & GIT Change Control-Problem Tracking Nov2003-Mar2004
SPRI GIT Enterprise Shared Services (ESS) SOW/IDL Infrastructure Lifecycle/Work Planning Sept 2004
Multiple VMS, UNIX, WNT System Administration courses and training certificates.
BCFP (Brocade Certified Fabric Professional) SAN certified. Feb 2007
Pursuing CISA (IS Audit) certification (successfully passed rigorous CISA exam).
Memberships and Professional Associations (present and past):
HP-ITRC, SearchStorage.com, Validation Matrix group, IASA: The Global IT Architects, PMI - Project Management
Institute,GxP / HIPAA / HITECH - Regulated IT, 21 CFR part11, Business Continuity and Disaster Recovery Professionals,
Business Continuity Management & Risk, Storage Professionals, The IT Architect Network, VALIDATION EXPERTS.
Former: ISACA, NJ-ISACA, APDA, DECUS, DEC/EDI Users Group (co-founder), NA-IUA (Ingres Users Association).

4. John F. Muench
4
COMPUTER SUMMARY
Hardware: HP VAX/Alpha/Itanium VMSclusters, Storage Area Networking (SAN), HP StorageWorks and EMC RAID
Arrays, Brocade Fibre Channel Switches, HP and SUN servers, HSG/HSV disk controllers, PCI-SCSI
FibreChannel and Host Bus Adapters, IBM/Dell/HP PC’s, MACs, DECnet/SNA Gateways, RS6000s, CISCO
routers/switches, VPN, Citrix Netscaler switches and servers, HA cluster system configurations, printers, tape
drives, wireless routers, WI-FI devices, firewalls, modem banks, USB devices (cameras, disks, FAX, etc.).
Software: CV-EVA, ECC, SMC, DECnet, LAT, WWIDMgr, TCP/IP, AdviseIT, Visio, System Detective AO,
PathWORKS, NFS, INGRES, ORACLE, SYBASE, SQL, SMTP, BASIC, PASCAL, C, FORTRAN,
MicroSoft Office (Word, Excel, PowerPoint, Outlook), MS Project, MacProject, MacDraw, HTML,
WebLogic, Exchange, NetScape, ERwin, IExplorer, DEFT, InterPoll, AXENT (Security Guard), HP Data
Protector, ABC/ADSM (TSM), ABS, CommandView, DCL, ALSB, LDAP, AD, RSA, VMware, Lotus Notes.
Op. Sys.’s: VAX-Alpha-Itanium/VMS, MS/Windows (Windows95, Win98, WNT, Windows2000, XP, Vista), MS/DOS,
UNIX (RHELinux, HP-UX, AIX, Solaris, AT&T), SAN OS, FOS, Mac OS, HP BASIC.