1. JASON MORGAN
8006 E 20th Place | Denver, CO 80238 | Cell: (720) 877-1864 | jmorgan@f9vs.com
LinkedIn: www.linkedin.com/pub/jason-morgan/36/9/804/ | Twitter: @RJasonMorgan
Technet: http://social.technet.microsoft.com/profile/r%20jason%20morgan/
StackOverflow: http://stackoverflow.com/users/2343615/jason-morgan
Github: https://github.com/JasonMorgan
DevOps Workflow Designer
Tools Architect
Proven Success in Systems Optimization and Strategic IT Solutions
● DevOps Workflow Designer. Designed and implemented a DevOps-style continuous delivery pipeline for the
Verizon Enterprise Managed Services organization
● Infrastructure as Code (IaC) Developer. Wrote IaC documents for products ranging from simple web and
database servers to large distributed applications with homegrown and COTS components
● Automation Expert with over 10 years of experience in large enterprise environments
● Strong System Center background. Configured, deployed, and wrote IaC documents for most System
Center components. Heavy emphasis on Service Management Automation workflows
● Accomplished Systems Engineer with many years of experience managing server infrastructures and
data-center operations across multiple platforms (Unix, Linux, Windows). Effectively plan, install, configure,
and optimize the IT infrastructure to achieve consistently high availability and performance
● Proficient in multiple computer languages including PowerShell, Python, and Ruby
● Proven ability to create and deliver solutions tied to business growth, organizational development, and
systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems,
projects and teams in a range of IT environments
● Recognized aptitude to translate IT solutions to stakeholders at all levels of the organization. Focused on
helping organizations adopt efficient and cost-effective IT solutions by viewing IT systems as a revenue driver
● Top Secret Security clearance with SCI eligibility
Noteworthy
● Extremely strong PowerShell skill set
● Demonstrated ability to write custom Chef recipes and cookbooks and leverage community
resources to reduce delivery time and costs
● Expert at Windows Desired State Configuration(DSC), specifically using Chef to leverage DSC
o
● Comfortable writing utilities in multiple languages to support cross platform automation
● Very comfortable communicating the DevOps process to key stakeholders
o Experienced at demonstrating the value of DevOps adoption and helping key personnel
understand their role in the process
● Strong Docker skill set, easily able to use containers and explain the value of containers in an
enterprise environment
● Extremely comfortable using Git-based version control systems
● Experience handling and supporting the IT sales cycle
● Very comfortable working with SaaS and IaaS vendors
● Able to quickly build auto-provision mechanisms to support click-to-cloud-style workflows for private
and public clouds
● Extremely familiar with all versions of the Windows operating system, including Windows Server
2016 and its Nano Server installation option
● Comfortable with most common Linux distributions; most familiar with RHEL and Ubuntu
● Able to bring Packer-based image creation processes to a new environment
● Successfully upgraded client operating systems from Windows XP at scale
● Proven ability to work in a group and provide leadership, motivation, and direction for team
2. members
● 10 years of experience with Department of Defense IT support and management, 3 years of
experience in a large managed services organization with an industry leader, Verizon
● Strong supporter of, and contributor to, open source projects
Employment
Tools and Innovation Engineer for Verizon ( April 2013 - Present.)
Verizon Advanced Service Delivery Organization
● Implemented an Infrastructure as Code model using Chef and Desired State Configuration
● Implemented an image creation system that reduced the time to bring new operating system
versions into managed services data centers from years to days
o Used Packer to create repeatable customized images in multiple disconnected
environments
● Created a continuous delivery pipeline to deliver highly tested and customized monitoring
platforms into production across multiple customers and routing domains
o Converted a manually intensive, error prone delivery mechanism to a highly
automated and tested workflow
o Reduced delivery time on core product from months to hours
● Pushed continuous delivery for new monitoring applications from prototype to production on
multiple enterprise accounts
o Delivered new and improved products to customer accounts totaling over 60 million
dollars in annual revenue
o Helped drive technological changes that kept one of our largest customers from
leaving and converted them into a managed services success story
o Converted a niche product into a streamlined and standardized application
▪ Transformed a monitoring solution from a single, custom use case into a
core product in the managed services portfolio
● Maintained close contacts and relationships with key customer architects and influencers in
order to drive feedback into our platform
o Developed a channel for managing customer expectations and experiences and
providing visibility into our workflow so they could understand and influence our
roadmap
● Drove adoption of a DevOps-style culture in a heavily bureaucratic large enterprise
environments
o Worked directly with key stakeholders to demonstrate value and drive organizational
change
● Created a standard admin workstation build that allowed all team members to develop and
test in identical environments
● Created an automated provisioning system that allowed push-button deployments of our core
product across multiple disconnected environments
● Created automated provisioning workflows for our management platform to allow customer
workflows to seamlessly integrate with our product
● Built custom audit, monitoring, and configuration solutions for a multi site NetApp and EMC
deployments
● Deployed custom monitoring and configuration templates for Cisco UCS Blade systems in a
multisite environment
● Deployed the VMWare VCheck utility on multiple VCenter environments
● Created custom enriched reporting and monitoring packages using VMware’s PowerCLI
extensions
● Worked with multiple call center and UC vendors to create auto-scaling environments
3. Senior System Administrator for MSO Tech (August 2011 - April 2013)
Department of Defense Office of Inspector General
● Planned and deployed migration to new SCCM site
● Primary PowerShell scripter, responsible for creating and vetting all PowerShell scripts used in
production
● Led the IT automation efforts
● Planned and implemented enterprise-wide transition from Windows XP to Windows 7
● Involved in enterprise Active Directory overhaul: Implemented DNS scavenging, DHCP restructure
and Group Policy overhaul.
o Helped move organization in line into compliance with recognized Microsoft best practices
and closer towards a traditionally managed environment
● Managed post-BRAC move VSphere and Virtual infrastructure
Founder and lead consultant (February 2011 to 2013)
Five9s,
an IT services company providing services to small businesses and nonprofit organizations Planned
and implemented budget and marketing strategy
● Presented and sold SaaS solutions to customers
● Supported multiple transitions for small businesses adopting Google apps and integrating existing IT
infrastructure with the Google apps environment
United States Army, National Guard (2004 - 2011)
Duties included, managing network operations center for the unit in Afghanistan, and maintaining
responsibility for network operations and assured connectivity systems.
● May 2010 to June 2011
Deployed in support of Operation Enduring Freedom, Afghanistan, as the network operations
NCOIC and Satellite Assured Connectivity systems manager
o Worked with network and security management, consulted with higher command on virtual
machine technology adoption and service provisioning over a ‘slow’ link WAN
● August 2007 to May 2008
Deployed in support of Operation Iraqi Freedom as a network and satellite operations technician
o Coordinated with hosting units to migrate local systems into the Iraq domain, worked in
support of users directly as desk side support as well as performing security and network
operations management
System Administrator for US Northern Command (2009-2010)
United States Northern Command, BAE Systems
● Worked with enterprise management tools in a heavily virtualized environment. Supported the
migration from ESX 3.5 to 4.0, as well as the transition from VCenter to VSphere. Used SCCM 2007
R2 to perform patch and application management
Department of Homeland Security
9 months working for TekSystems, from 2008 to 2009, as incident management and customer service
representative in support of the Department of Homeland Security in Boulder Colorado
● Supported customers in an ITIL environment as well as practiced ITIL incident management for the
Department of Homeland Security in support of US Customs and Immigration Services and US
Customs and Border Patrol
4. Industry Certifications
● ITIL Foundations V3
● Microsoft Certified Professional: Windows 7
● Microsoft Certified Professional: Hyper V
● VMWare Certified Professional 4
● VMWare Certified Professional 5
● Security +, SYS-301 Exam
Awards
● VMWare Certified Professional 5
● VMWare Certified Professional 4
● ITIL Foundations V3
● Microsoft Certified Professional: Windows 7
● Microsoft Certified Professional: Hyper V Server
● COMPTIA Security +
● Bronze Star Medal
● 2 Army Commendation Medals
● 2 Army Achievement Awards
● Full listing of military awards available on request
Education
● 2000 to 2003 Attended Dawson College in Montreal Quebec, earned an associates degree in Social
Science Studies
Military Education
● Honor Graduate, Satellite Communications School at Fort Gordon, Georgia
● Special Operations Tactical Network and Server package course, in Watkins, Colorado
● Special Operations Forces Deployable Node Operator course in Watkins, Colorado
● Special Operations Security course at Fort Carson, Colorado
● Information Assurance Security Officer course at Forward Operating Base Marez, Iraq
Security Clearance
Top Secret with SCI eligibility
