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Presentation Title | Date
A perspective on
Two Speed organisations
Stockholm 2016-12-06
Joakim Lindbom
CTO, Certified Chief Architect
Be innovative!
Joakim Svensson, Cap
Who am I?
Been at Capgemini since1985, delivered IT solutions since
13 yo
Middleware, integration, architecture, mobility,
Open Source, IoT, DevOps
Architect since 20 years
Certified Chief Architect
CTO för Capgemini Sverige for 7 years
Global expert legacy modernisering and revitalisation
Mobile first…
API
We’ll se more change the next 5 years
than the previous 100 in the auto
industry.
Ian Robertson,
Chairman of Rolls Royce
Chief of Sales and Marketing, BMW
Design-Build-Run
Conway’s Law
“Organisation are constrained
to produce designs which are
copies of the communication
structure of these organisations”
Conway’s Law
Reqs
Specify
system
Build SW
Design
system
Write
code
Build
system
Install
system
Test
Reqs
Test
Specs
Integr.
test
Test
design
Unit test
System
test
UAT
Design-Build-Run approach
A bit too waterfallish
Speed Kills!
0
10
20
30
40
50
60
70
80
90
100
2001 2003 2005 2007 2009 2011 2013 2015
Best & Beautiful
A Inc
B Inc
C Inc
Lack of speed kills!
3% 2% 3% 3%
12%
10% 8% 8%
39%
33%
25%
22%
36%
42% 43%
46%
12%
15%
22% 23%
CEO/ President/
Managing Director
C-Level executives and
board members
Managers Staff
Very Fast Fast About right Slow Very Slow
How slow is slow?OFF THE PACE
The pace of digital transformation is too slow – unless you’re the CEO.
Who are these
guys?!?
MIT Center for Digital Business and Capgemini Consulting
Big IT  Slow IT
(not slow as in slow food….)
“The goal is to have
more control over the
system than it has
over you.”
DevOps
IT Legacy is #1 obstacle for innovation
Major corporations depend on core systems that
- Are 15-20 years old
- 3-4 persons know
- Some staff is retired, some will be it within 4-5 years
- Technology support is slow
- Are somewhat documented
- Have few formal test cases, but the staff know how to
test
Application
Landscape
Report 2014
IT Legacy is #1 obstacle for innovation
Major corporations depend on core systems that
- Are 25-45 years old
- 1-2 persons know
- All staff are retired, or will be it within 2-3 years
- Technology support is gone
- Are undocumented
- Have no/few formal test cases
Application
Landscape
Report 2014
The ability to innovate
is strictly coupled with
the ability to fail fast
Nine observations on IT Complexity
1. Most IT systems are too complex.
2. "Best Practices" increase complexity.
3. Complex systems cost more to build.
4. Complex systems are harder to deliver.
5. Complex systems are less secure.
6. Complex systems are less reliable.
7. Complex systems are less agile.
8. Complex systems cost more to run.
And
9. Existing management approaches ignore complexity.
But what is Simple-IT, then?
1. Non complex
2. Small building blocks
3. Autonomous
4. They “know nothing”
5. Service based
6. Dynamic
7. Like lego bricks
8. Pace layered - exposes an OpenAPI
9. Joint development and operations
Knowing
nothing?
Image: Daily Mail
A.k.a.
Agile Architecture
DevOps is about increasing your
responsiveness to customers
Devs  New features, fast!
Ops  Uptime, uptime & uptime
Devs  Uptime
Ops  New features, fast!
But what-if…
…should it be one joint team per system/service?
Or….
Autonomous system?
Totally separate parts
Separate lifecycles!
Loose coupling paw rihk-titt
System
Do stuff Data
Autonomous system?
We used to look at it from a technical boundaries
perspective
System
Do stuff Data
OpenAPI
Autonomous system?
OpenAPI mindset = not a solution design for a
specific purpose/project. Open for Innovation
DevArchitect TestOps
Open
Data
Lake
BiModal
Qualified CHAOS!
Need for change
Bigger than ever
Capability to
change:
Lower and lower
Multi modality
Trains
Not the least
flexible
Stabile, robust,
predictable
Stays decades
Pretty stable,
Can be rerouted,
Other purposes
Often connected to the train
network
Needs a road
Buses
Much more agile &
individual
One or a
few people
Gets you where you want
A lot of dead
weight
Cars
Can’t handle load
Bikes
Lightweight,
Extremely flexible
Last mile – faster in tough
times
Rent whenever you like
Trafiknav
Traffic hub
Hub to connect
Additional services
Heart of the city
Has to work!
Characteristics
Life cycle Trains Busses Hubs Cars Bikes
Rhythm Years Season Months Week Day
App area ERP
Core systems
“Systems of
Records”
CRM, PDM,
Supply Chain
Data & Apps
market
Mobile
Cyber Sec
Integration
BPM, BRM, BI
Analytics
ECM, Mobile
Portal
Mashups
Site Builder
Wiki
Control Central IT
Outsourced
IT & business
needs
IT & business
needs
Business
(IT supports)
Business
Architecture
qualities
Predictable
Stamina
Standard
Simplified
Heavy duty
Predictable
Agile
Model driven
Predictable
Open
Service oriented
Connected
Simple
Flexible
Fast TTV
Cul-de-sac
Simple
Configurable
Fast TTV
Throw-away
Characteristics
Life cycle Trains Busses Hubs Cars Bikes
Test Formal
Regression
Business case
driven
Industrial grade Exploratory
Integration
Doesn’t matter
Legal testing!
Delivery Linear
>80% offshore
Agile
>65% offshore
Linear
Service
integration
Agile
>35% offshore
End user tools
<10% offshore
Capability AM
Continous
rationalisation
Req handling
Agile Dev
DevOps
SOA
Cloud
Integration
Business analysis
DevOps
Orchestration
Mashup building
NoOps
Cloud
Infrastructure
Incubate
Small
scale
Mainstream Depreciated Dead
Incubate
Small
scale
Mainstream Depreciated Dead
Incubate
Small
scale
Mainstream Depreciated D
V 4.5
V 4.6
V 5.0
t
Modal split
CoreCoreCore
Partners
BI/DW
Service
Integration
Ext Services
Portals
Orchestration
APIs
Req
Solution
What kind of
New mindset?
0%
20%
40%
60%
80%
100%
120%
140%
2008 2009 2010 2011 2012 2013
AD/AM
Swedish authority
AM/AD-quotient
Prognosis: 115% just to keep what
you have
Legislation &
regulations onset
100%
API ≡ Integration
Right?
Wrong!
Fundamental change
API:
Not built for 1 purpose
#NoReq
#OpenAPI
Open Data Lake
Open for Innovation
“Come play with our APIs”
Outside in!
Don’t do it like
Autogiro
Determinism
vs
Opportunism
vs
Serendipity
“The more I practice,
the more lucky I get”
- Ingemar Stenmark
Are you with me?
Unleash the potential
Hacking the future
Build simple prototypes
Demo and fail!
Interact and learn
Make!
Contact
Joakim
Lindbom
CTO | Certified Chief Architect
Joakim.Lindbom@capgemini.com
08-5368 3934
0708-166404
twitter: JoakimLindbom
http://www.slideshare.net/JoakimLindbom
http://www.linkedin.com/in/joakimlindbom
https://www.capgemini.com/blog/
cto-blog/2014/12/technovision-
2015-from-train-to-scooter
Image sources, marked as OK to use commercially
https://upload.wikimedia.org/wikipedia/commons/8/8b/Buck_Mountain_Grand_Teton_NP1.jpg
https://upload.wikimedia.org/wikipedia/commons/d/de/Eisklettern_kl_engstligenfall.jpg
https://c1.staticflickr.com/1/1/1118807_a751d65ba5_z.jpg?zz=1
https://upload.wikimedia.org/wikipedia/commons/4/4f/Eternal_clock.jpg
https://c1.staticflickr.com/9/8062/8189938256_2a683d2334_z.jpg
https://upload.wikimedia.org/wikipedia/commons/8/85/Git_branches_example.png
https://upload.wikimedia.org/wikipedia/commons/9/99/Highway_at_night_slow_shutter_speed_ph
otography_02.jpg
https://c2.staticflickr.com/6/5058/5490790304_dc3d7c2b91_z.jpg
http://www.dailymail.co.uk/tvshowbiz/article-1176568/Andrew-Sachs-thanks-Jonathan-Ross-
Russell-Brand-boosting-career.html
https://upload.wikimedia.org/wikipedia/commons/8/8b/CERN_Server.jpg
http://www.manufacturing-operations-management.com/manufacturing/2014/10/smart-
manufacturing-needs-a-real-time-integrated-enterprise.html
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Lego_dimensions.svg.png
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Bi modal IT- a perspektive - Joakim Lindbom

  • 1. 1 Copyright © Capgemini 2016 – Internal use only. All Rights Reserved Presentation Title | Date A perspective on Two Speed organisations Stockholm 2016-12-06 Joakim Lindbom CTO, Certified Chief Architect
  • 3. Joakim Svensson, Cap Who am I? Been at Capgemini since1985, delivered IT solutions since 13 yo Middleware, integration, architecture, mobility, Open Source, IoT, DevOps Architect since 20 years Certified Chief Architect CTO för Capgemini Sverige for 7 years Global expert legacy modernisering and revitalisation
  • 4.
  • 6. We’ll se more change the next 5 years than the previous 100 in the auto industry. Ian Robertson, Chairman of Rolls Royce Chief of Sales and Marketing, BMW
  • 7.
  • 8.
  • 10. “Organisation are constrained to produce designs which are copies of the communication structure of these organisations” Conway’s Law
  • 13. 0 10 20 30 40 50 60 70 80 90 100 2001 2003 2005 2007 2009 2011 2013 2015 Best & Beautiful A Inc B Inc C Inc Lack of speed kills!
  • 14. 3% 2% 3% 3% 12% 10% 8% 8% 39% 33% 25% 22% 36% 42% 43% 46% 12% 15% 22% 23% CEO/ President/ Managing Director C-Level executives and board members Managers Staff Very Fast Fast About right Slow Very Slow How slow is slow?OFF THE PACE The pace of digital transformation is too slow – unless you’re the CEO. Who are these guys?!? MIT Center for Digital Business and Capgemini Consulting
  • 15. Big IT  Slow IT (not slow as in slow food….)
  • 16. “The goal is to have more control over the system than it has over you.” DevOps
  • 17. IT Legacy is #1 obstacle for innovation Major corporations depend on core systems that - Are 15-20 years old - 3-4 persons know - Some staff is retired, some will be it within 4-5 years - Technology support is slow - Are somewhat documented - Have few formal test cases, but the staff know how to test Application Landscape Report 2014
  • 18. IT Legacy is #1 obstacle for innovation Major corporations depend on core systems that - Are 25-45 years old - 1-2 persons know - All staff are retired, or will be it within 2-3 years - Technology support is gone - Are undocumented - Have no/few formal test cases Application Landscape Report 2014
  • 19. The ability to innovate is strictly coupled with the ability to fail fast
  • 20. Nine observations on IT Complexity 1. Most IT systems are too complex. 2. "Best Practices" increase complexity. 3. Complex systems cost more to build. 4. Complex systems are harder to deliver. 5. Complex systems are less secure. 6. Complex systems are less reliable. 7. Complex systems are less agile. 8. Complex systems cost more to run. And 9. Existing management approaches ignore complexity.
  • 21. But what is Simple-IT, then? 1. Non complex 2. Small building blocks 3. Autonomous 4. They “know nothing” 5. Service based 6. Dynamic 7. Like lego bricks 8. Pace layered - exposes an OpenAPI 9. Joint development and operations Knowing nothing? Image: Daily Mail A.k.a. Agile Architecture
  • 22. DevOps is about increasing your responsiveness to customers
  • 23. Devs  New features, fast! Ops  Uptime, uptime & uptime
  • 24. Devs  Uptime Ops  New features, fast! But what-if…
  • 25. …should it be one joint team per system/service? Or….
  • 26. Autonomous system? Totally separate parts Separate lifecycles! Loose coupling paw rihk-titt
  • 27. System Do stuff Data Autonomous system? We used to look at it from a technical boundaries perspective
  • 28. System Do stuff Data OpenAPI Autonomous system? OpenAPI mindset = not a solution design for a specific purpose/project. Open for Innovation DevArchitect TestOps Open Data Lake
  • 31. Need for change Bigger than ever Capability to change: Lower and lower
  • 33. Trains Not the least flexible Stabile, robust, predictable Stays decades
  • 34. Pretty stable, Can be rerouted, Other purposes Often connected to the train network Needs a road Buses
  • 35. Much more agile & individual One or a few people Gets you where you want A lot of dead weight Cars
  • 36. Can’t handle load Bikes Lightweight, Extremely flexible Last mile – faster in tough times Rent whenever you like
  • 38. Traffic hub Hub to connect Additional services Heart of the city Has to work!
  • 39. Characteristics Life cycle Trains Busses Hubs Cars Bikes Rhythm Years Season Months Week Day App area ERP Core systems “Systems of Records” CRM, PDM, Supply Chain Data & Apps market Mobile Cyber Sec Integration BPM, BRM, BI Analytics ECM, Mobile Portal Mashups Site Builder Wiki Control Central IT Outsourced IT & business needs IT & business needs Business (IT supports) Business Architecture qualities Predictable Stamina Standard Simplified Heavy duty Predictable Agile Model driven Predictable Open Service oriented Connected Simple Flexible Fast TTV Cul-de-sac Simple Configurable Fast TTV Throw-away
  • 40. Characteristics Life cycle Trains Busses Hubs Cars Bikes Test Formal Regression Business case driven Industrial grade Exploratory Integration Doesn’t matter Legal testing! Delivery Linear >80% offshore Agile >65% offshore Linear Service integration Agile >35% offshore End user tools <10% offshore Capability AM Continous rationalisation Req handling Agile Dev DevOps SOA Cloud Integration Business analysis DevOps Orchestration Mashup building NoOps Cloud
  • 41. Infrastructure Incubate Small scale Mainstream Depreciated Dead Incubate Small scale Mainstream Depreciated Dead Incubate Small scale Mainstream Depreciated D V 4.5 V 4.6 V 5.0 t
  • 44. 0% 20% 40% 60% 80% 100% 120% 140% 2008 2009 2010 2011 2012 2013 AD/AM Swedish authority AM/AD-quotient Prognosis: 115% just to keep what you have
  • 47. Fundamental change API: Not built for 1 purpose #NoReq
  • 48. #OpenAPI Open Data Lake Open for Innovation “Come play with our APIs”
  • 49.
  • 50.
  • 51. Outside in! Don’t do it like Autogiro
  • 53. “The more I practice, the more lucky I get” - Ingemar Stenmark
  • 54. Are you with me? Unleash the potential Hacking the future Build simple prototypes Demo and fail! Interact and learn Make!
  • 55. Contact Joakim Lindbom CTO | Certified Chief Architect Joakim.Lindbom@capgemini.com 08-5368 3934 0708-166404 twitter: JoakimLindbom http://www.slideshare.net/JoakimLindbom http://www.linkedin.com/in/joakimlindbom https://www.capgemini.com/blog/ cto-blog/2014/12/technovision- 2015-from-train-to-scooter
  • 56. Image sources, marked as OK to use commercially https://upload.wikimedia.org/wikipedia/commons/8/8b/Buck_Mountain_Grand_Teton_NP1.jpg https://upload.wikimedia.org/wikipedia/commons/d/de/Eisklettern_kl_engstligenfall.jpg https://c1.staticflickr.com/1/1/1118807_a751d65ba5_z.jpg?zz=1 https://upload.wikimedia.org/wikipedia/commons/4/4f/Eternal_clock.jpg https://c1.staticflickr.com/9/8062/8189938256_2a683d2334_z.jpg https://upload.wikimedia.org/wikipedia/commons/8/85/Git_branches_example.png https://upload.wikimedia.org/wikipedia/commons/9/99/Highway_at_night_slow_shutter_speed_ph otography_02.jpg https://c2.staticflickr.com/6/5058/5490790304_dc3d7c2b91_z.jpg http://www.dailymail.co.uk/tvshowbiz/article-1176568/Andrew-Sachs-thanks-Jonathan-Ross- Russell-Brand-boosting-career.html https://upload.wikimedia.org/wikipedia/commons/8/8b/CERN_Server.jpg http://www.manufacturing-operations-management.com/manufacturing/2014/10/smart- manufacturing-needs-a-real-time-integrated-enterprise.html http://www.3ders.org/images/Dizingof-math-arts-3d-printing-2.png https://upload.wikimedia.org/wikipedia/commons/8/8a/Long_tail.svg
  • 57. Image sources, marked as OK to use commercially https://upload.wikimedia.org/wikipedia/commons/6/61/Irish_jaunting_car,_ca_1890-1900.jpg https://upload.wikimedia.org/wikipedia/commons/thumb/1/1a/Lego_dimensions.svg/2000px- Lego_dimensions.svg.png https://upload.wikimedia.org/wikipedia/commons/1/1f/Feel_the_music.jpg https://upload.wikimedia.org/wikipedia/commons/thumb/b/bb/BestBeforeDate.png/640px- BestBeforeDate.png https://images-na.ssl-images-amazon.com/images/I/51dTFVDHRbL.jpg https://i.vimeocdn.com/video/574720083_1280x720.jpg

Notes de l'éditeur

  1. Ada Lovelace – program för Analytical Engine, Bernoulli-talserie, 1842
  2. API First
  3. Uber, Airbnb
  4. eCurrencies, BlockChain (distributed ledger), BigData
  5. Tankefel! Conway’s law – 1967
  6. Org = also includes external parties / outsourcing etc.
  7. Shift left
  8. Source: MITSloan Management Review – Research Report 2013 2013 Digital transformation global executive study and research project
  9. Swedbank - Open-ended – Roulette “all in” vs. Poker Fail small, not big!
  10. Lego brick – purpose defined after manufacturing Andrew Sachs - http://www.dailymail.co.uk/tvshowbiz/article-1176568/Andrew-Sachs-thanks-Jonathan-Ross-Russell-Brand-boosting-career.html Fair use
  11. Ops – will have to receive ”any crap” since Dev just want to rush it Devs – will have to wait until Ops feels they are ready
  12. Whatif Devs were meassured on uptime & Ops on new features? Just a thought….
  13. ”But we already outsourced ops and kept dev...”
  14. Pace Layering Netflix: Developers build, deploy and operate their own server clusters and are accountable when things go wrong
  15. The train is a stable, robust mode of mass transportation. It is not flexible but reaches its goal in a predictable, straightforward way (ignore possible regional differences, we are not comparing Great Britain and Scandinavia here). It is based on an infrastructure that is designed and built to last for decades
  16. The BUS is also a relatively stable mode of mass transportation, but clearly with more flexibility. A bus can take a detour if circumstances require, and it can be used for alternative purposes on top of the fixed schedule. Moreover, it usually connects directly with the train system.
  17. Andreas Gyllenhammar: “75 kg person in a 1500 kg car is a lot of dead weight and plain stupid” The CAR is a much more agile, individualized means of transport. It can take a person – or a small group of people – to most of the places they want to go. There are many different types of cars to choose from and their owners will configure and adapt them to reflect their individual, differentiated styles and personalities. People – particularly men, admittedly – often confess to “love” their cars: Their car gives them a sense of freedom and it is often tightly integrated with their everyday lives.
  18. The BIKE is a lightweight, extremely flexible and individual method of transport. It can be used for the “last mile,” bringing you to places even cars cannot reach. In crowded areas, scooters are faster than any other means of transport. There are many different types of scooters and they can only transport one or two people at the same time. It is easy to rent a scooter – just for a day or so – and explore parts of the city in a flexible, cost-effective way. And it is fun too. Depending on the regional situation, a bicycle would be a suitable metaphor as well, as it is fast, cheap, does not need a heavy engine or lots of fuel, and is extremely agile.
  19. All of these modes of transport are tied together through a HUB, best seen as a modern train station with carefully provided additional services. Such a hub is truly multi-modal in that trains, buses, cars and scooters all can conveniently “dock” and people can easily change their means of transport, while benefiting from a host of add-on services. A well-designed station like this functions as the pumping heart of the city
  20. All of these modes of transport are tied together through a HUB, best seen as a modern train station with carefully provided additional services. Such a hub is truly multi-modal in that trains, buses, cars and scooters all can conveniently “dock” and people can easily change their means of transport, while benefiting from a host of add-on services. A well-designed station like this functions as the pumping heart of the city
  21. Exponential growth – legislation & compliance 80/20 AM/Utv  hållbar utveckling? <<rita bild>>
  22. It’s not about tech details – it’s about how much do I need to know of your system’s internals?