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Learner Analytics: Hype, Research
     and Practice in Moodle


             US West Coast Moodle Moot 2012

     John Whitmer, CSU Chico (& Office of the Chancellor)
          Michael Haskell, Cal Poly San Luis Obispo
              Hillary Kaplowitz, CSU Northridge      Download slides at:
                                                        http://bit.ly/QttGnd
“But everything we know about cognition
   suggests that a small group of people, no
   matter how intellingent, simply will not be
   smarter than the larger group. ...
   Centralization is not the answer. But
   aggregation is.”

    - J. Surowiecki, The Wisdom of Crowds, 2004


                                                 2
Outline
1. Hype & Promise of Learner Analytics

2. Campus Case Studies
  – Getting Started w/Institutional Reporting (Mike)
  – Analytics at work in the classroom (Hillary)
  – Evaluating course redesign (John)

3. Q & A
1. HYPE & PROMISE OF LEARNER
ANALYTICS
John Goodlad’s Place-Based Research

 Classroom-based
  research: “What is
  schooling?”
 1,000 classrooms,
  27,000 individuals
 14 foundations needed to
  support
 Fundamental changes to
  understanding of
  educational practice
Steve Lohr, NY Times, August 5, 2009
Economist. (2010, 11/4/2010). Augmented business: Smart systems will disrupt lots of industries, and perhaps the entire
   economy. The Economist.
Source: jisc_infonet @ Flickr.com




                                    8
Source: jisc_infonet @ Flickr.com
Learner Analytics


“ ... measurement, collection, analysis and
  reporting of data about learners and their
  contexts, for purposes of understanding and
  optimizing learning and the environments in
  which it occurs.” (Siemens, 2011)
Fundamental Questions behind
            Learner Analytics
1. How are students using technology?

2. Does it matter (re: achievement,
   engagement, learning)?

3. How does this relationship vary
   (by student, by course, by goal)?

4. What should we do?
   –   Changes in student behavior?
   –   Changes in faculty/program?
L.A. Empirical Research Findings
2. CAMPUS CASE STUDIES



                         Download slides at:
                         http://bit.ly/QttGnd
Getting Started with
Institutional Reporting
         Michael Haskell
    Cal Poly, San Luis Obispo
We perform Analytics, but are we doing Learning Analytics?




                         ?
Can we wait
          that long?

                        How far away is
                       Learning Analytics?




Sounds like it’s
about 2-3 Years
out…



                        What can we do in the meantime…
Institutional Reporting

What information is available?
         Where is it?
    How can we use it?
Types of Information



Content      Individual Behavior   Population Behavior
Location of Information

Web Server Logs                                             Population




Moodle Database Structure         Content      Individual




                                  Content      Individual   Population
Moodle Log Table (mdl_log)



Google Analytics                                            Population
Moodle Database Structure




http://docs.moodle.org/dev/Database_schema_introduction
Modules by Course SQL: https://gist.github.com/3203120
How do we utilize this information?
                    Foster collaboration between Faculty




“   Top 10 Instructors Tab
    In this section, the data was further categorized to find the top 10
    instructors in each college who “used the most modules” and “created
    the most of each module”. The first two graphs show the top 10
    instructors from all the colleges.
    In the first graph, the instructors who used the most modules (8
    modules) were X and Y, who are from the College of Engineering and
    College of Ag, Food and Env respectively. In that same section, Z



                                                                           ”
    from the College of Science and Math is listed down three times for
    classes in the top 10.
                                                    - Student Researcher
How do we utilize this information?
       To keep a pulse on adoption
How do we utilize this information?
                               To keep a pulse on adoption
              Percentage of Activated Courses by College (Spring 2012)

College of Agriculture, Food      College of Architecture &
and Environmental Science          Environmental Design       College of Engineering


               16%                                                          21%
                                                  29%



                                       71%                        79%
       84%



                                     College of Science &
                                                               College of Liberal Arts
     Orfalea College of                  Mathematics
         Business


                                                                              26%
                                                    37%
      47%
                 53%                   63%
                                                                  74%
How do we utilize this information?
  To learn how instructors leverage Moodle.
Determine where developer time is best spent.
How do we utilize this information?
                      Informed Communication

Moodle Admin: There’s a problem with Module X.

Instructional Designer: The problem will be fixed soon, but in the meantime
I have a workaround I’d like to communicate to instructors. Hmm… I don’t
want to reach out to every instructor. Can you provide a list of all the
instructors who use Module X?

Moodle Admin
No Problem.
Conclusions



• Current
   • Manual Exploration
   • A lot of Small Wins

• Future
   • Automate reporting of top tens
   • Open up the data to a wider audience
   • Take action on data we have
   • Keep an eye on LA Tools for faculty and
      students
How can data help teachers
 and students work better
        together?
                 Hillary Kaplowitz
Instructional Designer, Faculty Technology Center
  Part-Time Faculty, Cinema and Television Arts
                   Department
      California State University, Northridge
Case #1
“I'm not upset that you lied to
me, I'm upset that from now on
I can't believe you.”
                     Friedrich Nietzsche
“Hey Professor,
I just looked at my assignments and
realized that my Chapter 11 summary
did not get submitted, which I'm having
trouble believing that I didn't submit it...
especially because I see that I did it,
and I always submit my assignments
as soon as I finish them.”
Now the hard part….



     Do I believe him?
If I only I could check…
And it was all his idea…

The student suggested that I check Moodle and if
that didn’t work told me how to check the Revision
History in GoogleDocs with step-by-step
directions!
Case #2

“Life isn't fair. It's just fairer
than death, that's all.”
                           William Golding
“The quiz is unfair”
Hybrid Course Weekly Structure



                                     4. Post
                        3. Online   questions
1. Watch      2. Read                           5. Class   6. Aplia
                        chat and    and take
lectures     textbook                            meets       quiz
                         tutoring    practice
                                       quiz
But the story was not that simple…

• Reports on Moodle painted a different picture
• Student was watching the lectures at 10:00 p.m.
• Then immediately taking quiz
Enabled constructive feedback…

 Advised the student how the structure of the
  course was designed to enhance learning
 Student revised their study habits
 Improved grades and thanked the instructor!
What we can do with data now

   Use Reports in Moodle to verify student claims
   Review participant list to see last access time
   Empower students to review their own reports
   Analyze usage and advise students how to study better
   Review quiz results to find common misconceptions
Could we help improve student learning
  outcomes if we knew the effect of…
                                           Coffee


                   Facebook                                  Sequencing




      Attendance                                                          Amount




           Mobile                                                   Textbook




                                LMS                  LMS
                              Activities            Access
EVALUATING COURSE REDESIGN:
INTRO TO RELIGIOUS STUDIES 180
                                 43
Front-end: What? Why?
Evaluation for Program Assessment
• Year-long faculty course redesign program

•   Case: Intro to Religious Studies: increased enrollment from
    80 to 373 students first semester: 250,000 course website hits

•   Outcome: increased mastery course concepts AND increased
    number D/W/F students

•   Why? (and for whom?)

•   What is the relationship between LMS actions, student
    background characteristics and student academic achievement? (6
    million dollar question)

                                                                     44
Back-end: How?
•   Integrated data from LMS log files, student
    enrollment records, and course grade

•   LMS logfiles are “data exhaust” for server
    analysis

•   Filtering and cleaning reduced 250K records to
    71k

•   Analysis tools: Excel, Tableau
    (visualization), Stata (statistical analysis)
                                                    45
46
Grades by Hits & Dwell Time




                              47
Pell v. Non-Pell: Grades by Hit/Dwell
Content: the Time Differential




                                 49
Call to Action
1. You’re *not* behind the curve, this is a rapidly
   emerging area that we can (should) lead ...
2. Metrics reporting is the foundation for Analytics
3. Don’t need to wait for student characteristics
   and detailed database information; LMS data
   can provide significant insights
4. If there’s any ed tech software folks in the
   audience, please help us with better reporting!
Draft DOE Report
released April 12
http://1.usa.gov/GDFpnI
Q&A and Contact Info
Download slides at: http://bit.ly/QttGnd
Resources Googledoc: http://bit.ly/HrG6Dm

Contact Info:
• John Whitmer (jwhitmer@csuchico.edu)
• Michael Haskell (mhaskell@calpoly.edu)
• Hillary C Kaplowitz (hillary.kaplowitz@csun.edu)


                                                     52
Works Cited
Adams, B., Bienkowski, M., Feng, M., & Means, B. (2012). Enhancing Teaching Learning through
Educational Data Mining and Learning Analytics: An Issue Brief. Washington, D.C.: U.S. Department of
Education, Office of Educational Technology.
Arnold, K. E. (2010). Signals: Applying Academic Analytics. Educause Quarterly, 33(1).
Bousquet, M. (2012). Robots Are Grading your Papers. Retrieved from
http://chronicle.com/blogs/brainstorm/robots-are-grading-your-papers/45833
Campbell, J. P., DeBlois, P. B., & Oblinger, D. G. (2007). Academic Analytics: A New Tool for a New Era.
EDUCAUSE Review, 42(4), 17.
Economist. (2010, 11/4/2010). Augmented business: Smart systems will disrupt lots of industries, and
perhaps the entire economy. The Economist.
LaValle, S., Hopkins, M., Lesser, E., Shockley, R., & Kruschwitz, N. (2010). Analytics: The new path to
value. Findings from the 2010 New Intelligent Enterprise Global Executive Study and Research Project:
IBM Institute for Business Value and MIT Sloan Management Review.
Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Hung Byers, A. (2011). Big data:
The next frontier for innovation, competition, and productivity.
Parry, M. (Producer). (2012, 5/14/2012). Me.edu: Debating the Coming Personalization of Higher Ed.
Chronicle of Higher Education. Retrieved from http://chronicle.com/blogs/wiredcampus/me-edu-
debating-the-coming-personalization-of-higher-ed/36057
Siemens, G. (2011, 8/5). Learning and Academic Analytics. Retrieved from
http://www.learninganalytics.net/



                                                                                                     53

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Learner Analytics: Hype, Research and Practice in moodle

  • 1. Learner Analytics: Hype, Research and Practice in Moodle US West Coast Moodle Moot 2012 John Whitmer, CSU Chico (& Office of the Chancellor) Michael Haskell, Cal Poly San Luis Obispo Hillary Kaplowitz, CSU Northridge Download slides at: http://bit.ly/QttGnd
  • 2. “But everything we know about cognition suggests that a small group of people, no matter how intellingent, simply will not be smarter than the larger group. ... Centralization is not the answer. But aggregation is.” - J. Surowiecki, The Wisdom of Crowds, 2004 2
  • 3. Outline 1. Hype & Promise of Learner Analytics 2. Campus Case Studies – Getting Started w/Institutional Reporting (Mike) – Analytics at work in the classroom (Hillary) – Evaluating course redesign (John) 3. Q & A
  • 4. 1. HYPE & PROMISE OF LEARNER ANALYTICS
  • 5. John Goodlad’s Place-Based Research  Classroom-based research: “What is schooling?”  1,000 classrooms, 27,000 individuals  14 foundations needed to support  Fundamental changes to understanding of educational practice
  • 6. Steve Lohr, NY Times, August 5, 2009
  • 7. Economist. (2010, 11/4/2010). Augmented business: Smart systems will disrupt lots of industries, and perhaps the entire economy. The Economist.
  • 8. Source: jisc_infonet @ Flickr.com 8 Source: jisc_infonet @ Flickr.com
  • 9. Learner Analytics “ ... measurement, collection, analysis and reporting of data about learners and their contexts, for purposes of understanding and optimizing learning and the environments in which it occurs.” (Siemens, 2011)
  • 10. Fundamental Questions behind Learner Analytics 1. How are students using technology? 2. Does it matter (re: achievement, engagement, learning)? 3. How does this relationship vary (by student, by course, by goal)? 4. What should we do? – Changes in student behavior? – Changes in faculty/program?
  • 12. 2. CAMPUS CASE STUDIES Download slides at: http://bit.ly/QttGnd
  • 13. Getting Started with Institutional Reporting Michael Haskell Cal Poly, San Luis Obispo
  • 14. We perform Analytics, but are we doing Learning Analytics? ?
  • 15. Can we wait that long? How far away is Learning Analytics? Sounds like it’s about 2-3 Years out… What can we do in the meantime…
  • 16. Institutional Reporting What information is available? Where is it? How can we use it?
  • 17. Types of Information Content Individual Behavior Population Behavior
  • 18. Location of Information Web Server Logs Population Moodle Database Structure Content Individual Content Individual Population Moodle Log Table (mdl_log) Google Analytics Population
  • 20. How do we utilize this information? Foster collaboration between Faculty “ Top 10 Instructors Tab In this section, the data was further categorized to find the top 10 instructors in each college who “used the most modules” and “created the most of each module”. The first two graphs show the top 10 instructors from all the colleges. In the first graph, the instructors who used the most modules (8 modules) were X and Y, who are from the College of Engineering and College of Ag, Food and Env respectively. In that same section, Z ” from the College of Science and Math is listed down three times for classes in the top 10. - Student Researcher
  • 21. How do we utilize this information? To keep a pulse on adoption
  • 22. How do we utilize this information? To keep a pulse on adoption Percentage of Activated Courses by College (Spring 2012) College of Agriculture, Food College of Architecture & and Environmental Science Environmental Design College of Engineering 16% 21% 29% 71% 79% 84% College of Science & College of Liberal Arts Orfalea College of Mathematics Business 26% 37% 47% 53% 63% 74%
  • 23. How do we utilize this information? To learn how instructors leverage Moodle. Determine where developer time is best spent.
  • 24. How do we utilize this information? Informed Communication Moodle Admin: There’s a problem with Module X. Instructional Designer: The problem will be fixed soon, but in the meantime I have a workaround I’d like to communicate to instructors. Hmm… I don’t want to reach out to every instructor. Can you provide a list of all the instructors who use Module X? Moodle Admin No Problem.
  • 25. Conclusions • Current • Manual Exploration • A lot of Small Wins • Future • Automate reporting of top tens • Open up the data to a wider audience • Take action on data we have • Keep an eye on LA Tools for faculty and students
  • 26. How can data help teachers and students work better together? Hillary Kaplowitz Instructional Designer, Faculty Technology Center Part-Time Faculty, Cinema and Television Arts Department California State University, Northridge
  • 27. Case #1 “I'm not upset that you lied to me, I'm upset that from now on I can't believe you.” Friedrich Nietzsche
  • 28.
  • 29.
  • 30. “Hey Professor, I just looked at my assignments and realized that my Chapter 11 summary did not get submitted, which I'm having trouble believing that I didn't submit it... especially because I see that I did it, and I always submit my assignments as soon as I finish them.”
  • 31. Now the hard part…. Do I believe him? If I only I could check…
  • 32.
  • 33.
  • 34. And it was all his idea… The student suggested that I check Moodle and if that didn’t work told me how to check the Revision History in GoogleDocs with step-by-step directions!
  • 35.
  • 36. Case #2 “Life isn't fair. It's just fairer than death, that's all.” William Golding
  • 37. “The quiz is unfair”
  • 38. Hybrid Course Weekly Structure 4. Post 3. Online questions 1. Watch 2. Read 5. Class 6. Aplia chat and and take lectures textbook meets quiz tutoring practice quiz
  • 39. But the story was not that simple… • Reports on Moodle painted a different picture • Student was watching the lectures at 10:00 p.m. • Then immediately taking quiz
  • 40. Enabled constructive feedback…  Advised the student how the structure of the course was designed to enhance learning  Student revised their study habits  Improved grades and thanked the instructor!
  • 41. What we can do with data now  Use Reports in Moodle to verify student claims  Review participant list to see last access time  Empower students to review their own reports  Analyze usage and advise students how to study better  Review quiz results to find common misconceptions
  • 42. Could we help improve student learning outcomes if we knew the effect of… Coffee Facebook Sequencing Attendance Amount Mobile Textbook LMS LMS Activities Access
  • 43. EVALUATING COURSE REDESIGN: INTRO TO RELIGIOUS STUDIES 180 43
  • 44. Front-end: What? Why? Evaluation for Program Assessment • Year-long faculty course redesign program • Case: Intro to Religious Studies: increased enrollment from 80 to 373 students first semester: 250,000 course website hits • Outcome: increased mastery course concepts AND increased number D/W/F students • Why? (and for whom?) • What is the relationship between LMS actions, student background characteristics and student academic achievement? (6 million dollar question) 44
  • 45. Back-end: How? • Integrated data from LMS log files, student enrollment records, and course grade • LMS logfiles are “data exhaust” for server analysis • Filtering and cleaning reduced 250K records to 71k • Analysis tools: Excel, Tableau (visualization), Stata (statistical analysis) 45
  • 46. 46
  • 47. Grades by Hits & Dwell Time 47
  • 48. Pell v. Non-Pell: Grades by Hit/Dwell
  • 49. Content: the Time Differential 49
  • 50. Call to Action 1. You’re *not* behind the curve, this is a rapidly emerging area that we can (should) lead ... 2. Metrics reporting is the foundation for Analytics 3. Don’t need to wait for student characteristics and detailed database information; LMS data can provide significant insights 4. If there’s any ed tech software folks in the audience, please help us with better reporting!
  • 51. Draft DOE Report released April 12 http://1.usa.gov/GDFpnI
  • 52. Q&A and Contact Info Download slides at: http://bit.ly/QttGnd Resources Googledoc: http://bit.ly/HrG6Dm Contact Info: • John Whitmer (jwhitmer@csuchico.edu) • Michael Haskell (mhaskell@calpoly.edu) • Hillary C Kaplowitz (hillary.kaplowitz@csun.edu) 52
  • 53. Works Cited Adams, B., Bienkowski, M., Feng, M., & Means, B. (2012). Enhancing Teaching Learning through Educational Data Mining and Learning Analytics: An Issue Brief. Washington, D.C.: U.S. Department of Education, Office of Educational Technology. Arnold, K. E. (2010). Signals: Applying Academic Analytics. Educause Quarterly, 33(1). Bousquet, M. (2012). Robots Are Grading your Papers. Retrieved from http://chronicle.com/blogs/brainstorm/robots-are-grading-your-papers/45833 Campbell, J. P., DeBlois, P. B., & Oblinger, D. G. (2007). Academic Analytics: A New Tool for a New Era. EDUCAUSE Review, 42(4), 17. Economist. (2010, 11/4/2010). Augmented business: Smart systems will disrupt lots of industries, and perhaps the entire economy. The Economist. LaValle, S., Hopkins, M., Lesser, E., Shockley, R., & Kruschwitz, N. (2010). Analytics: The new path to value. Findings from the 2010 New Intelligent Enterprise Global Executive Study and Research Project: IBM Institute for Business Value and MIT Sloan Management Review. Manyika, J., Chui, M., Brown, B., Bughin, J., Dobbs, R., Roxburgh, C., & Hung Byers, A. (2011). Big data: The next frontier for innovation, competition, and productivity. Parry, M. (Producer). (2012, 5/14/2012). Me.edu: Debating the Coming Personalization of Higher Ed. Chronicle of Higher Education. Retrieved from http://chronicle.com/blogs/wiredcampus/me-edu- debating-the-coming-personalization-of-higher-ed/36057 Siemens, G. (2011, 8/5). Learning and Academic Analytics. Retrieved from http://www.learninganalytics.net/ 53

Notes de l'éditeur

  1. Kathy
  2. ----- Meeting Notes (7/29/12 18:07) -----Discus the parties involved.
  3. So I know we perform Analytics, after all my job title is Computer Analyst and Programmer. But the question is do we do Learning Analytics. Do we offer tools for instructors to perform Learner Analytics?
  4. That brings us back to our original question.
  5. Three Types of data.
  6. Limitation of Web Server Logs, not specific to moodle. A simple page request is difficult when you ask yourself who
  7. Remembering back to the previous slide where we identified super users, given that we can identirfy colleges that may benefit from LMS adoption, we could now offer targeted workshops, talks, or communications to encourage participation.
  8. ----- Meeting Notes (7/29/12 18:07) -----Minimize disruption and uncessary communication.
  9. Here is the oldest excuse in the book – “The dog at my homework”
  10. But now we have new excuses – the electronic dog ate my electronic homework… the computer messed up. I uploaded it. Or they upload the wrong file. Or an empty one. Or the wrong format… or… or….
  11. So here is an email I got from one of my students
  12. I want to believe him. He’s an A student but that’s not fair…
  13. Moodle report by activity and student showed me he accessed it before the deadline but no upload so no way to know if he did it or not.
  14. But it was a googledoc assignment so I could go into the revision history and verify that he indeed did the work before the deadline!
  15. He used data to his advantage!
  16. They say Justice is blind – but in this case it is not. I had another student tell me that there grade was missing on Moodle and they know they did it. I went in to check their activity on GoogleDocs and while they did do it they finished their work at 12:22 AM which is 22 minutes late. I gave her credit for the assignment but marked down for being late – when I explained this to her and how I checked it she understood
  17. Next story – students complain the work is too hard! Or… in this case
  18. Economics class converted to hybrid. Students met only once a week and were given this schedule to follow – which was a carefully designed sequence to help the students learn difficult material that takes time and practice.First watch lecturesThen read bookThen do online activitiesPost questions, take practice quizThen come to class -****with questions and problems to discuss****Then take the quiz online which was graded
  19. Facebook statusupdates are best at 4pm – what if we had data about what was the best time to reach our students?