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PaperCut MF
Business/Corporate Overview
PaperCut Introduction
• PaperCut Headquarters in Melbourne, Australia
• North American Support Office in Portland, Oregon
• Engineering driven software company
• First print version released in 1998, multifunction version PaperCut MF in 2007
• Vendor neutral (Windows, Mac, Linux, Novell and major copier brands all equally supported)
• PaperCut is used in over 30,000 organizations (60% Edu – 40% Corp / Govt)
• Sites range from 5 to 350,000 users (including largest Edu site USA)
• Available in 20 languages and is in use in more than 100 countries
• An Australian (global) success story
Copyright © 2010 - PaperCut Software International Pty Ltd 2
About PaperCut
Copyright © 2010 - PaperCut Software International Pty Ltd 3
Why PaperCut MF?
• Track Print, Copy, Scan and Fax
• Report on usage (e.g. charge back to departments or cost centers)
• Secure print release and find-me printing
• Authorize device access (e.g. only use device after card swipe)
• Implement Print Policies to save:
• Ask users to confirm single-sided printing.
• Should you be printing this email?
• Did you mean to print this web page in color?
• Route large jobs to dedicated high volume printers.
• Monitor devices:
• Email/SMS administrators on printer errors
• Are your printers being utilized correctly?
• A Simple method to manage copy, print, scan and fax, usage and access
• Easy to install and administer, e.g. “click next” and follow prompts
• Import user information via popular user directories (AD, LDAP, etc.)
• Automatically detects and tracks all existing print queues (MFPs and Printers)
• Minimal Administration (e.g. define creation rules for new users)
• Cross-Platform and Vendor Neutral – Windows, Linux, Mac and Novell
• Optimized for self download, install, setup and administration
• Leverage your in-house staff and skills
• No expensive training
• No expensive setup or configuration consulting
• How did you get your backup software? Why is print software any different?
Copyright © 2010 - PaperCut Software International Pty Ltd 4
Why PaperCut MF?
Use and Market Position
Corporate 2009
Education has traditionally been PaperCut’s largest and quickest
growing market, however due to onboard functions and “Find Me”
secure print, Corporate is PaperCut MFs largest growth market.
Copyright © 2010 - PaperCut Software International Pty Ltd 5
Market Position - #1 Education
PaperCut MF Onboard MFP Solutions:
• 100% PaperCut
• Leverages the MFP’s power
• A lower cost than hardware solutions
• Easy to install and support
• Part of our core PaperCut software
• Enables single supplier arrangement
• Certified and trusted
• Platform independent
Copyright © 2010 - PaperCut Software International Pty Ltd 6
MF On-Board
MF Onboard / Embedded:
• Quick and simple to install
• MFP and selected Printers supported
• A fully featured solution
• Copy, print, scan and fax control
• Secure “Find Me” print support
• Access via login or USB Reader
• Certified and trusted
Copyright © 2010 - PaperCut Software International Pty Ltd 7
MF On-Board
Login or Card Swipe
Select Account Options
Release Print Jobs
Copyright © 2010 - PaperCut Software International Pty Ltd 8
MF On-Board
User Balance Windows
User Balance Mac
Copyright © 2010 - PaperCut Software International Pty Ltd 9
MF Cross Platform
1. Send print job to virtual print queue
2. Go to any PaperCut enabled device
3. For MFPs with onboard embedded:
1. Login via device touch screen or card
2. Find specified job / view / release
4. For Printers (without embedded):
1. Login via card (network card reader)
2. All held jobs are released
5. Optional full screen release station
software (popular in college print rooms)
Copyright © 2010 - PaperCut Software International Pty Ltd 10
“Find Me” Release Anywhere Printing
• Write your own scripts as required
• Choose a pre-written script (recipe)
• Define action by job attribute
• Define action by user / group
• Define action by period of day
• Define action by device feature / type
• All actions are notified to the user
• Typical Uses:
– Send large jobs to appropriate device
– Send colour jobs to specific device
– Suggest lower cost printers
– Send jobs with X attribute to Print Room
– Allow free printing between A – B hours
– Prompt to select duplex or grayscale
1. Printers defined and mapped
2. User select printer
3. Web Print renders map / printers
4. Define options to charge / bill
5. Upload file (PDF, XPF, DOC, XLS, PPT)
Customize Print Policy and Workflow
Copyright © 2010 - PaperCut Software International Pty Ltd 11
100% Driverless and Client Free
Scripting Web Print
• Over 50 standard reports
• Snapshot report preview feature
• View in PDF, Excel, HTML formats
• Auto Schedule & email reports
Desktop Widget
Copyright © 2010 - PaperCut Software International Pty Ltd 12
Reporting
Sync directly with: AD, e-Dir, LDAP, Open Dir, NIS, PAM, Samba, more…
Copyright © 2010 - PaperCut Software International Pty Ltd 13
User/Group Synch
Define / Import users with initial settings e.g. quotas or credit limits
Copyright © 2010 - PaperCut Software International Pty Ltd 14
Set Group Policies
Copyright © 2010 - PaperCut Software International Pty Ltd 15
Apply Template Printer
Configure [Template Printer] and auto-apply settings across all printers within minutes
Copyright © 2010 - PaperCut Software International Pty Ltd 16
Live Point-in-time Backups
Pre-Configure backups, scheduled run time, back up history automatically
Administering sites can
be shared based on staff
function and
responsibility with the
required administration
access rights set and
defined within PaperCut.
Access can be granted
from any location via the
Web Admin interface.
Assign admin authority
by staff job function
Copyright © 2010 - PaperCut Software International Pty Ltd 17
Web Admin Rights
Client software is optional and not required for simple tracking.
The client software provides details such as real-time account
balance, account selection, end-user messages, etc.
The details link on the Balance Window provides one click access
to the user web tools (next slide).
Job confirmationAccount selection
End User Balance Window
Select Details… to launch user
web tools
Copyright © 2010 - PaperCut Software International Pty Ltd 18
The End User Client
Use client software popups to communicate with your users
• Did you mean to do this?
• Do you understand the impact?
• Customize rules and visual design via script
Customizable Popups!
Copyright © 2010 - PaperCut Software International Pty Ltd 19
Implement Print Policy
Web browser for staff
Review balance and activity
View recent print jobs
Review site charge rates
Pre-Paid voucher system
Environment Impact Info
Payment gateway for adding credit
Full report history for user
Refund management system (New!)
Copyright © 2010 - PaperCut Software International Pty Ltd 20
End-User Web Tools
From This......
To This.......
The Balance Notifier
Copyright © 2010 - PaperCut Software International Pty Ltd 21
Customize the Interface
The User Web Interface
Standard Client Billing Advanced Client Billing
Charge to Shared Account:
- Department / Faculty
- Client / Job Code
Copyright © 2010 - PaperCut Software International Pty Ltd 22
Tracking Department/Project
Some Tech Info
Interesting Facts for Techies and Geeks
• Full clustering support (Microsoft Cluster, MS Failover Cluster, Veritas, Linux HA)
• Page-level color detection for PCL5, PCL6, HPGL and Postscript
• Supported External databases:
• Internal database (for up to 5000 users): Apache Derby
• External Databases: Oracle, MS SQL Server, MySQL, Postgresql
• SSL encryption used for client-server communication
• Developed in a Service Oriented Architecture in a number of languages:
• Java Application Server
• Native C/C++ for OS Integration layer
• Misc. Shell and Perl used in Linux version
• External Dependencies
• Zero dependencies on Mac and Windows. No need for ISS or .Net Framework on Windows!
• Perl required on Linux version
Copyright © 2010 - PaperCut Software International Pty Ltd 23
Copyright © 2010 - PaperCut Software International Pty Ltd 24
What you can’t see
What’s Under The Hood?
• Open source code access available to customers
• Open and fully documented Web Services API
• A transparent development process
• Features, ranked and voted for by the user base
• A transparent development team
• Developers maintain a blog
• Very friendly and approachable
• New releases every 6 to 8 weeks
• Technical experts in all platforms
• PaperCut is an Engineering-driven organization
• Focus on delivery of service
• Ease of access to all information
PaperCut Website – general print management:
http://www.papercut.com/
PaperCut MF Website – copier control information:
http://www.papercut-mf.com/
Sales:
sales@papercut-mf.com
Copyright © 2010 - PaperCut Software International Pty Ltd 25
More Information

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PaperCut-MF Business Features

  • 2. • PaperCut Headquarters in Melbourne, Australia • North American Support Office in Portland, Oregon • Engineering driven software company • First print version released in 1998, multifunction version PaperCut MF in 2007 • Vendor neutral (Windows, Mac, Linux, Novell and major copier brands all equally supported) • PaperCut is used in over 30,000 organizations (60% Edu – 40% Corp / Govt) • Sites range from 5 to 350,000 users (including largest Edu site USA) • Available in 20 languages and is in use in more than 100 countries • An Australian (global) success story Copyright © 2010 - PaperCut Software International Pty Ltd 2 About PaperCut
  • 3. Copyright © 2010 - PaperCut Software International Pty Ltd 3 Why PaperCut MF? • Track Print, Copy, Scan and Fax • Report on usage (e.g. charge back to departments or cost centers) • Secure print release and find-me printing • Authorize device access (e.g. only use device after card swipe) • Implement Print Policies to save: • Ask users to confirm single-sided printing. • Should you be printing this email? • Did you mean to print this web page in color? • Route large jobs to dedicated high volume printers. • Monitor devices: • Email/SMS administrators on printer errors • Are your printers being utilized correctly?
  • 4. • A Simple method to manage copy, print, scan and fax, usage and access • Easy to install and administer, e.g. “click next” and follow prompts • Import user information via popular user directories (AD, LDAP, etc.) • Automatically detects and tracks all existing print queues (MFPs and Printers) • Minimal Administration (e.g. define creation rules for new users) • Cross-Platform and Vendor Neutral – Windows, Linux, Mac and Novell • Optimized for self download, install, setup and administration • Leverage your in-house staff and skills • No expensive training • No expensive setup or configuration consulting • How did you get your backup software? Why is print software any different? Copyright © 2010 - PaperCut Software International Pty Ltd 4 Why PaperCut MF?
  • 5. Use and Market Position Corporate 2009 Education has traditionally been PaperCut’s largest and quickest growing market, however due to onboard functions and “Find Me” secure print, Corporate is PaperCut MFs largest growth market. Copyright © 2010 - PaperCut Software International Pty Ltd 5 Market Position - #1 Education
  • 6. PaperCut MF Onboard MFP Solutions: • 100% PaperCut • Leverages the MFP’s power • A lower cost than hardware solutions • Easy to install and support • Part of our core PaperCut software • Enables single supplier arrangement • Certified and trusted • Platform independent Copyright © 2010 - PaperCut Software International Pty Ltd 6 MF On-Board
  • 7. MF Onboard / Embedded: • Quick and simple to install • MFP and selected Printers supported • A fully featured solution • Copy, print, scan and fax control • Secure “Find Me” print support • Access via login or USB Reader • Certified and trusted Copyright © 2010 - PaperCut Software International Pty Ltd 7 MF On-Board
  • 8. Login or Card Swipe Select Account Options Release Print Jobs Copyright © 2010 - PaperCut Software International Pty Ltd 8 MF On-Board
  • 9. User Balance Windows User Balance Mac Copyright © 2010 - PaperCut Software International Pty Ltd 9 MF Cross Platform
  • 10. 1. Send print job to virtual print queue 2. Go to any PaperCut enabled device 3. For MFPs with onboard embedded: 1. Login via device touch screen or card 2. Find specified job / view / release 4. For Printers (without embedded): 1. Login via card (network card reader) 2. All held jobs are released 5. Optional full screen release station software (popular in college print rooms) Copyright © 2010 - PaperCut Software International Pty Ltd 10 “Find Me” Release Anywhere Printing
  • 11. • Write your own scripts as required • Choose a pre-written script (recipe) • Define action by job attribute • Define action by user / group • Define action by period of day • Define action by device feature / type • All actions are notified to the user • Typical Uses: – Send large jobs to appropriate device – Send colour jobs to specific device – Suggest lower cost printers – Send jobs with X attribute to Print Room – Allow free printing between A – B hours – Prompt to select duplex or grayscale 1. Printers defined and mapped 2. User select printer 3. Web Print renders map / printers 4. Define options to charge / bill 5. Upload file (PDF, XPF, DOC, XLS, PPT) Customize Print Policy and Workflow Copyright © 2010 - PaperCut Software International Pty Ltd 11 100% Driverless and Client Free Scripting Web Print
  • 12. • Over 50 standard reports • Snapshot report preview feature • View in PDF, Excel, HTML formats • Auto Schedule & email reports Desktop Widget Copyright © 2010 - PaperCut Software International Pty Ltd 12 Reporting
  • 13. Sync directly with: AD, e-Dir, LDAP, Open Dir, NIS, PAM, Samba, more… Copyright © 2010 - PaperCut Software International Pty Ltd 13 User/Group Synch
  • 14. Define / Import users with initial settings e.g. quotas or credit limits Copyright © 2010 - PaperCut Software International Pty Ltd 14 Set Group Policies
  • 15. Copyright © 2010 - PaperCut Software International Pty Ltd 15 Apply Template Printer Configure [Template Printer] and auto-apply settings across all printers within minutes
  • 16. Copyright © 2010 - PaperCut Software International Pty Ltd 16 Live Point-in-time Backups Pre-Configure backups, scheduled run time, back up history automatically
  • 17. Administering sites can be shared based on staff function and responsibility with the required administration access rights set and defined within PaperCut. Access can be granted from any location via the Web Admin interface. Assign admin authority by staff job function Copyright © 2010 - PaperCut Software International Pty Ltd 17 Web Admin Rights
  • 18. Client software is optional and not required for simple tracking. The client software provides details such as real-time account balance, account selection, end-user messages, etc. The details link on the Balance Window provides one click access to the user web tools (next slide). Job confirmationAccount selection End User Balance Window Select Details… to launch user web tools Copyright © 2010 - PaperCut Software International Pty Ltd 18 The End User Client
  • 19. Use client software popups to communicate with your users • Did you mean to do this? • Do you understand the impact? • Customize rules and visual design via script Customizable Popups! Copyright © 2010 - PaperCut Software International Pty Ltd 19 Implement Print Policy
  • 20. Web browser for staff Review balance and activity View recent print jobs Review site charge rates Pre-Paid voucher system Environment Impact Info Payment gateway for adding credit Full report history for user Refund management system (New!) Copyright © 2010 - PaperCut Software International Pty Ltd 20 End-User Web Tools
  • 21. From This...... To This....... The Balance Notifier Copyright © 2010 - PaperCut Software International Pty Ltd 21 Customize the Interface The User Web Interface
  • 22. Standard Client Billing Advanced Client Billing Charge to Shared Account: - Department / Faculty - Client / Job Code Copyright © 2010 - PaperCut Software International Pty Ltd 22 Tracking Department/Project
  • 23. Some Tech Info Interesting Facts for Techies and Geeks • Full clustering support (Microsoft Cluster, MS Failover Cluster, Veritas, Linux HA) • Page-level color detection for PCL5, PCL6, HPGL and Postscript • Supported External databases: • Internal database (for up to 5000 users): Apache Derby • External Databases: Oracle, MS SQL Server, MySQL, Postgresql • SSL encryption used for client-server communication • Developed in a Service Oriented Architecture in a number of languages: • Java Application Server • Native C/C++ for OS Integration layer • Misc. Shell and Perl used in Linux version • External Dependencies • Zero dependencies on Mac and Windows. No need for ISS or .Net Framework on Windows! • Perl required on Linux version Copyright © 2010 - PaperCut Software International Pty Ltd 23
  • 24. Copyright © 2010 - PaperCut Software International Pty Ltd 24 What you can’t see What’s Under The Hood? • Open source code access available to customers • Open and fully documented Web Services API • A transparent development process • Features, ranked and voted for by the user base • A transparent development team • Developers maintain a blog • Very friendly and approachable • New releases every 6 to 8 weeks • Technical experts in all platforms • PaperCut is an Engineering-driven organization • Focus on delivery of service • Ease of access to all information
  • 25. PaperCut Website – general print management: http://www.papercut.com/ PaperCut MF Website – copier control information: http://www.papercut-mf.com/ Sales: sales@papercut-mf.com Copyright © 2010 - PaperCut Software International Pty Ltd 25 More Information