Personal Information
Entreprise/Lieu de travail
Within 23 wards, Tokyo, Japan Japan
Profession
Chief Revenue Officer
Secteur d’activité
Technology / Software / Internet
À propos
Working for transforming customer experience into enterprise's healthy growth over 15 years.
[Specialties/Experience]
Customer service technology and design with interaction (voice and various digital channels) as customer journey.
[Value]
Business and IT design and consultation for customer service.
Public speaking and evangelize for customer service trend and technology.
Planning and business development for innovative customer experience.
Roll-out product/solution to Japan/Asia market.
Présentations
(9)J’aime
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What the heck is Product-led Growth?
OpenView
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8 Ways to Personalize Your App (in Under 30 Minutes)
Localytics
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il y a 8 ans
最新事例にみるサービスデザインという新潮流(I・CON2014)
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il y a 9 ans
組織とサービスデザインーサービスを基点とした2つのユーザー体験を考える
Kazumichi (Mario) Sakata
•
il y a 9 ans
The Alliance: A Visual Summary
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il y a 9 ans
Salesforce x pepper in English
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il y a 8 ans
カスタマーサポートのことは嫌いでも、カスタマーサクセスは嫌いにならないでください
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il y a 9 ans
75 Customer Service Facts, Quotes & Statistics
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il y a 11 ans
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武 河野
•
il y a 9 ans
Midwest UX '12: Mapping the Experience
Chris Risdon
•
il y a 11 ans
Growth hacking - Coworking Tec
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•
il y a 9 ans
on Service Design
Patrick Quattlebaum
•
il y a 10 ans
Top 10 Customer Experience Trends of 2014
Dialogue Marketing
•
il y a 10 ans
2011 Customer Experience Impact Report
RightNow Technologies
•
il y a 12 ans
最愛志向のコミュニケーション戦略 ver1.2
武 河野
•
il y a 11 ans
最愛志向のコミュニケーション戦略
武 河野
•
il y a 12 ans
Personal Information
Entreprise/Lieu de travail
Within 23 wards, Tokyo, Japan Japan
Profession
Chief Revenue Officer
Secteur d’activité
Technology / Software / Internet
À propos
Working for transforming customer experience into enterprise's healthy growth over 15 years.
[Specialties/Experience]
Customer service technology and design with interaction (voice and various digital channels) as customer journey.
[Value]
Business and IT design and consultation for customer service.
Public speaking and evangelize for customer service trend and technology.
Planning and business development for innovative customer experience.
Roll-out product/solution to Japan/Asia market.