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Enabling Company-Wide Agility
in a DYNAMIC WORLD
Jutta Eckstein, @juttaeckstein
Jutta@JEckstein.com
http://JEckstein.com
John Buck
John.Buck@SociocracyConsulting.com
http://SociocracyConsulting.com
2
LEARNING OUTCOMES
● Understand what it means to be agile as a
company.
● Know the methods that need to be combined to
transform a whole company : Agile, Sociocracy,
Beyond Budgeting, and Open Space.
● Know how to get started in changing your
company to be agile regardless of your position
in the company
3
OVERALL AGENDA (10:00AM - 6:00PM)
• Setting the Stage
• Definition of an agile company
• Diving into the different streams and their
alignment
● Agile principles
● Sociocracy
● Beyond Budgeting
● Open Space
• Applicability in participant’s own context
● Planning your next steps
• Reflection, summary & wrap-up
4
CHALLENGES COMPANIES ARE FACING
5
CHALLENGES
•Companies face volatile, uncertain, complex,
and ambiguous (VUCA) conditions
●Lack of Theory
●Size
●People
●Digital Revolution
●Biological Revolution
●Collision of Values
• Difficulties with company-wide Agility
●What are the basic principles?
●What does it mean to be Agile in HR, legal, sales?
●Is control of corporations by shareholders still appropriate?
●Should the structure be hierarchy, matrix, network,
something else? 6
UPDATE ON CHALLENGES
7
How does the Agile Manifesto translate
to company-wide Agility?
Manifesto Values:
• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan
8
How does the Agile Manifesto translate
to company-wide Agility?
Manifesto Values:
• Individuals and interactions over processes and tools
• Working software over comprehensive documentation
• Customer collaboration over contract negotiation
• Responding to change over following a plan
Translates to:
• Self-organization
• Transparency
• Constant customer focus
• Continuous learning
9
CONVERGING STREAMS
• Agile
• Sociocracy
• Beyond Budgeting
• Open Space
10
WHAT OTHER STREAMS OF DEVELOPMENT EXIST?
11
● Egalitarian methods
○ Agile
○ Beta Codex
○ Beyond Budgeting
○ Circle Forward
○ Deep Democracy
○ Holacracy
○ Sociocracy
○ Sociocracy 3.0
○ World Blu
○ Exponential Organizations
● Specific
implementations
○ Damenhur
○ Gore
○ Mondragon
○ Northern Tomato
○ Semco
○ Spotify
● Philosophies
○ Senge - The Necessary
Revolution
○ Spiral Dynamics (includes
teal organizations)
○ Theory U
● Learnings from
facilitation techniques
○ Open Space
○ World Cafe
SOCIOCRACY
12
HIERARCHIES…
IT-Department
Marketing & Banking
Operations Department
13
CIRCULAR
HIERARCHIES
14
OPEN SPACE
15
ORIGINS OF BEYOND BUDGETING
•Developed by CFOs
•Caused by two-fold
experiences
●Request for too much money
●Request for not enough money
•Developed several principles
and recommendations
DEFINITION
•Budgeting
●Generic for command & control management
•Beyond Budgeting
●Beyond command & control
●Toward a management model that is more
empowered and adaptive
MORE CONCRETE: MAIN PRINCIPLE
•Good target has to be ambitious
•Forecast / estimation is for closing gap to goal
•Forcing a target and a forecast into one number
is almost guaranteed to result in:
●either a bad target or
●a bad forecast
MORE CONCRETE: RECOMMENDATION
•Budgets need to be more flexible
●Rolling budget
●Event-based budget
ADAPTED COMPANY-WIDE VALUES
21
SELF-ORGANIZATION
• Use accountable cross-functional teams
● At different levels of abstraction
● With a common aim that
● Govern through shared values not through rules
• That
● Select themselves
● Follow their passion
● Are responsible for whole story
● And hold retrospectives
22
TRANSPARENCY
Create transparency for all involved in two directions:
• Provide information
● On progress and delivery related to common aim
• Lower barriers to information needed for
● Making informed decisions
● Self-regulation, innovation, and learning
23
CONSTANT CUSTOMER FOCUS
Focus wide on every aspect of the company:
• Product & Process
● Common aim
● MVP
● User Stories & personas
● Value stream analysis
● Feedback on each production step
• Structure & Strategy
● Includes owners (shareholders)
● Value centers & support service teams
● Rolling or event-based budgeting
• Individual contributions / people
● Passion guides contribution
● Relative individual objectives not fixed ones
24
CONTINUOUS LEARNING
• Always
● Learning/contributing to other’s learning guides all work
• Get Feedback,
● Retrospectives
● Role improvement reviews with peer feedback
● Separate individual objectives from bonuses
• And Adapt
● Your plans as you develop
• Development = learning (training), teaching, researching in
interaction with your aim
25
BOSSA NOVA: OVERVIEW
26
ValueStream Beyond Budgeting Open Space Sociocracy Agile
Self-
Organization
Govern thru shared values
not rules
Accountable teams for
common goal
Self-Selected teams
Individuals follow
their passion
Common aim
Equivalence
Levels of abstraction
Retrospectives
Cross-functional
teams
Transparency
Open info for self-
regulation, innovation,
learning
All information is
accessible by
interested people
No insurmountable
barriers to getting
needed info
Progress &
delivery
Constant
Customer
Focus
Value centers & support
service teams
Rolling/event budgets
Relative not fixed
individual objectives
Customer focus is
always combined
with passion
Common aim
Feedback on each
production step
Include owners/
shareholders
MVP
User stories &
personas
Value stream
analysis
Continuous
Learning
Indiv objectives not tied to
bonuses
Holistic perf evaluation
Learn & contribute
to learning of others
guides all work
Development =
learning, teaching,
research ⇔ aim
Adapt plans per
feedback
Retrospectives
BOSSA NOVA IN YOUR CONTEXT
27
BIBLIOGRAPHY & SUGGESTED READING
• http://www.infoq.com/articles/agile-teams-sociocratic-solution
• http://www.infoq.com/articles/planning-controlling-complex-projects-beyond-
budgetting
• Beyond Budgeting homepage: http://bbrt.org
• Bogsnes, Bogsnes: Implementing Beyond Budgeting. Unlocking the Performance
Potential. Hoboken, NJ: Wiley.
• Buck, John & Villines, Sharon: We the People. Consenting to a Deeper Democracy.
Washington, D.C.: Sociocracy.info
• See how Valve is using Open Space (handbook for employees):
http://media.steampowered.com/apps/valve/Valve_ Handbook_ LowRes.pdf
• Whitehurst, John: The Open Organization: Igniting Passion and Performance.
Harvard Business Review Press.
• http://www.agilefluency.org
• Owen, Harrison: Open Space Technology. A User’s Guide. Berrett-Koehler
Publishers
28
THANK YOU SO MUCH!
Jutta Eckstein, @juttaeckstein
Jutta@JEckstein.com
http://JEckstein.com
John Buck
John.Buck@SociocracyConsulting.com
http://SociocracyConsulting.com
29

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Enabling Company-wide Agility in a Dynamic World by John Buck & Jutta Eckstein

  • 1. Enabling Company-Wide Agility in a DYNAMIC WORLD Jutta Eckstein, @juttaeckstein Jutta@JEckstein.com http://JEckstein.com John Buck John.Buck@SociocracyConsulting.com http://SociocracyConsulting.com
  • 2. 2
  • 3. LEARNING OUTCOMES ● Understand what it means to be agile as a company. ● Know the methods that need to be combined to transform a whole company : Agile, Sociocracy, Beyond Budgeting, and Open Space. ● Know how to get started in changing your company to be agile regardless of your position in the company 3
  • 4. OVERALL AGENDA (10:00AM - 6:00PM) • Setting the Stage • Definition of an agile company • Diving into the different streams and their alignment ● Agile principles ● Sociocracy ● Beyond Budgeting ● Open Space • Applicability in participant’s own context ● Planning your next steps • Reflection, summary & wrap-up 4
  • 6. CHALLENGES •Companies face volatile, uncertain, complex, and ambiguous (VUCA) conditions ●Lack of Theory ●Size ●People ●Digital Revolution ●Biological Revolution ●Collision of Values • Difficulties with company-wide Agility ●What are the basic principles? ●What does it mean to be Agile in HR, legal, sales? ●Is control of corporations by shareholders still appropriate? ●Should the structure be hierarchy, matrix, network, something else? 6
  • 8. How does the Agile Manifesto translate to company-wide Agility? Manifesto Values: • Individuals and interactions over processes and tools • Working software over comprehensive documentation • Customer collaboration over contract negotiation • Responding to change over following a plan 8
  • 9. How does the Agile Manifesto translate to company-wide Agility? Manifesto Values: • Individuals and interactions over processes and tools • Working software over comprehensive documentation • Customer collaboration over contract negotiation • Responding to change over following a plan Translates to: • Self-organization • Transparency • Constant customer focus • Continuous learning 9
  • 10. CONVERGING STREAMS • Agile • Sociocracy • Beyond Budgeting • Open Space 10
  • 11. WHAT OTHER STREAMS OF DEVELOPMENT EXIST? 11 ● Egalitarian methods ○ Agile ○ Beta Codex ○ Beyond Budgeting ○ Circle Forward ○ Deep Democracy ○ Holacracy ○ Sociocracy ○ Sociocracy 3.0 ○ World Blu ○ Exponential Organizations ● Specific implementations ○ Damenhur ○ Gore ○ Mondragon ○ Northern Tomato ○ Semco ○ Spotify ● Philosophies ○ Senge - The Necessary Revolution ○ Spiral Dynamics (includes teal organizations) ○ Theory U ● Learnings from facilitation techniques ○ Open Space ○ World Cafe
  • 16. ORIGINS OF BEYOND BUDGETING •Developed by CFOs •Caused by two-fold experiences ●Request for too much money ●Request for not enough money •Developed several principles and recommendations
  • 17. DEFINITION •Budgeting ●Generic for command & control management •Beyond Budgeting ●Beyond command & control ●Toward a management model that is more empowered and adaptive
  • 18. MORE CONCRETE: MAIN PRINCIPLE •Good target has to be ambitious •Forecast / estimation is for closing gap to goal •Forcing a target and a forecast into one number is almost guaranteed to result in: ●either a bad target or ●a bad forecast
  • 19. MORE CONCRETE: RECOMMENDATION •Budgets need to be more flexible ●Rolling budget ●Event-based budget
  • 20.
  • 22. SELF-ORGANIZATION • Use accountable cross-functional teams ● At different levels of abstraction ● With a common aim that ● Govern through shared values not through rules • That ● Select themselves ● Follow their passion ● Are responsible for whole story ● And hold retrospectives 22
  • 23. TRANSPARENCY Create transparency for all involved in two directions: • Provide information ● On progress and delivery related to common aim • Lower barriers to information needed for ● Making informed decisions ● Self-regulation, innovation, and learning 23
  • 24. CONSTANT CUSTOMER FOCUS Focus wide on every aspect of the company: • Product & Process ● Common aim ● MVP ● User Stories & personas ● Value stream analysis ● Feedback on each production step • Structure & Strategy ● Includes owners (shareholders) ● Value centers & support service teams ● Rolling or event-based budgeting • Individual contributions / people ● Passion guides contribution ● Relative individual objectives not fixed ones 24
  • 25. CONTINUOUS LEARNING • Always ● Learning/contributing to other’s learning guides all work • Get Feedback, ● Retrospectives ● Role improvement reviews with peer feedback ● Separate individual objectives from bonuses • And Adapt ● Your plans as you develop • Development = learning (training), teaching, researching in interaction with your aim 25
  • 26. BOSSA NOVA: OVERVIEW 26 ValueStream Beyond Budgeting Open Space Sociocracy Agile Self- Organization Govern thru shared values not rules Accountable teams for common goal Self-Selected teams Individuals follow their passion Common aim Equivalence Levels of abstraction Retrospectives Cross-functional teams Transparency Open info for self- regulation, innovation, learning All information is accessible by interested people No insurmountable barriers to getting needed info Progress & delivery Constant Customer Focus Value centers & support service teams Rolling/event budgets Relative not fixed individual objectives Customer focus is always combined with passion Common aim Feedback on each production step Include owners/ shareholders MVP User stories & personas Value stream analysis Continuous Learning Indiv objectives not tied to bonuses Holistic perf evaluation Learn & contribute to learning of others guides all work Development = learning, teaching, research ⇔ aim Adapt plans per feedback Retrospectives
  • 27. BOSSA NOVA IN YOUR CONTEXT 27
  • 28. BIBLIOGRAPHY & SUGGESTED READING • http://www.infoq.com/articles/agile-teams-sociocratic-solution • http://www.infoq.com/articles/planning-controlling-complex-projects-beyond- budgetting • Beyond Budgeting homepage: http://bbrt.org • Bogsnes, Bogsnes: Implementing Beyond Budgeting. Unlocking the Performance Potential. Hoboken, NJ: Wiley. • Buck, John & Villines, Sharon: We the People. Consenting to a Deeper Democracy. Washington, D.C.: Sociocracy.info • See how Valve is using Open Space (handbook for employees): http://media.steampowered.com/apps/valve/Valve_ Handbook_ LowRes.pdf • Whitehurst, John: The Open Organization: Igniting Passion and Performance. Harvard Business Review Press. • http://www.agilefluency.org • Owen, Harrison: Open Space Technology. A User’s Guide. Berrett-Koehler Publishers 28
  • 29. THANK YOU SO MUCH! Jutta Eckstein, @juttaeckstein Jutta@JEckstein.com http://JEckstein.com John Buck John.Buck@SociocracyConsulting.com http://SociocracyConsulting.com 29