A lighthearted look at the skills needed to give and recieve feedback. Used successfully with school children and adults.

1. Giving and receiving feedback Prepared by Kayte Judge www.goodthingsltd.com

2. Giving and getting feedback. What is feedback? What could Simon Cowell learn from Les Goodman? The good, the bad and the helpful. Why feedback is more like a present than a tennis ball.

3. So, what is it? Information…used as a basis for improvement So feedback should help us to improve…

4. Who would you most/least like to be judged by? Why?

5. What’s the difference between a bad judge and a good judge?

6. The good, the bad and the helpful.

7. The good, the bad and the helpful. Compliments are positive but don’t tell us how to improve Criticism is negative but doesn’t tell us how to improve Feedback can be positive and/or negative but does help us improve. This is sometimes called CONSTRUCTIVE CRITICISM

8. Constructive criticism builds up, it doesn’t knock down…

9. Tips for Simon Cowell…(Or, how to give helpful feedback…) Ask before you tell (they may already know) Check your motives – feedback should help not hurt Build on the positives Be honest about the negatives Be specific Perhaps/ I wonder if/ have you thought about?

10. How to receive feedback… (it’s not as easy as it sounds)

11. How can getting feedback be like being hit with a tennis ball? You usually bat it back If you are not ready for it, it can hurt! It can be competitive It can be aggressive/ too fast/ too hard You have to deal with it immediately

12. How can getting feedback be like a receiving a present? Given with good intentions It is packaged nicely You can take it away with you and look at it later It might be something you want, or something you don’t. You can keep it or throw it away!

13. When receiving feedback Listen Don’t throw it back (like a tennis ball). We often do this by giving excuses. Say ‘thank you’ It is now yours to do with what you like (a bit like a gift)