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WHY YOU DON’T NEED 
SUPER POWERS 
To Dominate Online Client Lead Generation 
www.architecture-planning.co.uk
www.architecture-­‐planning.co.uk 
Page 
Number 
01 
Brief 
Introduc;on 
Hi, 
Keith 
here, 
First 
off, 
thank 
you 
for 
downloading 
this 
booklet. 
I 
am 
sure 
you 
will 
find 
it 
useful. 
Some 
informa;on 
you 
will 
no 
doubt 
be 
aware 
of. 
If 
this 
is 
the 
case, 
then 
please 
use 
it 
as 
an 
aide 
memoire. 
This 
booklet 
is 
broken 
down 
into 
3 
steps. 
Which 
will 
give 
you 
enough 
background 
informa;on 
to 
move 
forward 
with 
your 
‘Targeted 
Client 
Lead 
Genera;on’ 
and 
Conversion 
to 
Fee 
Paying 
Clients. 
Building 
your 
networks 
along 
the 
way. 
These 
3 
easy 
steps 
to 
beNer 
lead 
genera;on, 
are 
a 
valuable 
asset 
on 
their 
own. 
However, 
as 
you 
will 
see, 
I 
have 
also 
explained 
how 
to 
get 
to 
the 
all 
important 
stage 
of 
the 
face 
to 
face 
mee;ng. 
Which 
is 
where 
the 
lead 
becomes 
a 
client. 
As 
a 
bonus, 
this 
booklet 
also 
touches 
on 
how 
to 
double 
your 
fee 
income. 
You will learn these 3 steps from this short booklet: 
䐟 Why traditional advertising for Architects simply doesn’t work anymore 
䐠 How to get 10 x more client lead phone calls than you’ve ever had before 
䐡 The Simple MUST DO way to getting qualified client leads with Online Media 
So 
let’s 
move 
on, 
incidentally 
occasionally 
you 
will 
see 
a 
red 
panel 
which 
will 
be 
labeled 
Value 
Alert. 
These 
panels 
are 
for 
those 
who 
wish 
to 
flick 
through 
the 
booklet, 
with 
the 
important 
points 
highlighted.
TAKE A FEW MINUTES TO DISCOVER 
THE 3 STEP PROCESS 
䐟 Why traditional advertising for Lead Generation simply doesn’t work anymore 
䐠 How to get 10 x more phone calls than you’ve ever had before 
䐡 The Simple MUST DO way to getting qualified client leads with Online Media 
www.architecture-­‐planning.co.uk
Page 
Number 
03 
TRADITIONAL Marketing – Big Budgets 
Marke;ng 
used 
to 
be 
about 
throwing 
lots 
of 
money 
at 
TV 
Ads, 
Radio, 
Magazines, 
Newspapers, 
leaflets 
campaigns 
Media Often Brought Only TIMED LIMITED FAME 
With 
the 
excep;on 
of 
a 
few, 
many 
of 
these 
tradi;onal 
methods 
of 
paid 
adver;sing 
brought 
only 
;me 
limited 
success 
1 
You 
should 
ignore 
this
Useful 
Background 
Analysis 
Marke;ng 
Channels 
have 
changed 
a 
lot 
over 
the 
last 
50 
Years. 
In 
fact 
being 
able 
to 
adver;se 
your 
professional 
services 
was 
quite 
a 
recent 
change 
on 
the 
scale 
of 
things. 
But 
that 
is 
NO 
Excuse 
for 
not 
u;lising 
the 
posi;ve 
changes 
to 
your 
advantage. 
Page Number 04 
MEDIA 
CHOICES 
BEFORE 
1995 
1995 
saw 
an 
explosion 
of 
websites, 
but 
to 
be 
fair 
internet 
marke;ng 
and 
media 
didn’t 
really 
play 
a 
big 
part 
un;l 
10 
years 
later. 
Which 
is 
s;ll 
quite 
recent 
TRADITIONAL 
MEDIA 
2014 
Now 
we 
can 
use 
tradi;onal 
media, 
such 
as 
newspapers, 
professional 
periodicals 
etc. 
as 
an 
Online 
resource. 
See 
the 
notes 
on 
Press 
Releases, 
which 
cover 
online 
and 
printed 
press. 
SOCIAL 
MEDIA 
2014 
Who 
hasn’t 
heard 
about 
Social 
Media 
Marke;ng, 
what 
is 
it 
really 
useful 
for, 
do 
you 
need 
it, 
how 
should 
you 
use 
it 
and 
when. 
LEADS 18% 
BRANDING 45% 
MARKETING 40% 
LEAD GENERATION 90% 
BRANDING 78% 
MARKETING 80% 
LEAD GENERATION (INDIRECT) 65% 
BRANDING 78% 
MARKETING 40% 
1 
www.architecture-planning.co.uk
So why do so many Professionals still pursue this type of advertising 
1 
Page Number 05 
USE ME I am the answer 
What are Innovative Design Solutions? 
I’ve also seen the term ‘Multi Disciplinary’ 
which sounds a bit like some sort of fetish 
club to me. 
Need HELP we have SOLUTIONS 
What are they selling? 
Solutions for what? 
Perhaps it’s a ‘one stop shop’ 
www.architecture-planning.co.uk
1 
In 
order 
to 
succeed 
in 
marke;ng 
a 
product 
or 
service, 
you 
need 
to 
have 
something 
the 
buyer 
wants. 
Value 
Alert: 
When 
you 
offer 
a 
FREE 
download, 
what 
are 
you 
really 
wan;ng 
in 
exchange? 
If 
it 
was 
to 
acquire 
a 
lead, 
why 
not 
just 
ask 
for 
it, 
like 
I 
did, 
when 
you 
downloaded 
this 
booklet. 
Let’s 
look 
at 
what 
the 
buyer 
in 
this 
case 
your 
client 
wants, 
on 
the 
next 
page. 
Page Number 06
Lead Generation Psychology 1 
In Internet marketing this scenario is called a sales funnel, 
shown here to convey client need and consultant reaction 
Page Number 07 
Client 
Phases 
Your 
OFFERS 
Information/Lead Generation 
Advice/Target Lead 
Convert Lead 
£ 
1. INFORMATION STAGE 
For many prospective clients the first 
phase will be that of information 
gathering, not hiring. 
2. ADVICE STAGE 
Gathering advice, with a view to 
mitigating risk before hiring. 
EDUCATE THE LEAD 
Ensure that you have targeted this lead 
and provide something like a free 
download to educate and show that you 
understand their needs. 
DIAGNOSE THEIR NEEDS 
Follow up on the lead and find out what 
they are looking for exactly, answering 
all questions promptly and positively 
3. Commission Stage 
This is the conversion stage, at this 
point the client lead has become 
satisfied that the outcome will be good. 
MARKET 
Arrange a face to face meeting & 
convert your targeted lead into a fee 
paying client 
www.architecture-planning.co.uk 
1
Lead Generation Psychology 2 
www.architecture-planning.co.uk Page Number 08 
1 
In order to have timely responses to a prospective clients 
queries, knowing that conversion of leads may take a 
number of interactions with that prospect. 
It would make sense to automate as much of the early 
process as possible. 
The next page shows one typical lead generation/marketing 
process which is the most used. This ties in with section 2 
which explains how to convert the lead. There are other flow 
charts dependent on different requirements. In order to 
simplify this explanation we will concentrate on the most 
commonly used chart. 
But first we need to get some targeted leads.
Lead Generation/Marketing Process N0.1 
Qualifier 
Ques;ons 
Here’s 
How 
We 
Work 
Discussion 
CLIENT 
Concept 
Process 
Begins 
Agree 
& 
Sign 
Off 
Second 
Mee;ng 
(op;onal) 
Email 
/ 
LeNer 
With 
Dram 
Brief 
+ 
Proposal 
for 
Concept 
Delivery 
First 
Paid 
Mee;ng 
CONSULTATION 
www.architecture-planning.co.uk Page Number 09 
1 
Networking 
NewsleNer 
Website 
Landing 
Pages 
Email 
Marke;ng 
Event 
Marke;ng 
Referrals 
Press 
Release 
Onsite 
Sign 
Ar;cles 
& 
Blog 
Social 
Media 
Google 
Maps 
Tradi;onal 
Media 
Downloads 
Partners 
Ambassador's 
Video 
Content 
Adverts 
Ad 
Words 
+ 
VA 
Rich 
Media 
Content 
Marke;ng 
Business 
Cards 
Use 
Ambassador 
Network 
Leads 
Ambassador 
No 
Response 
No 
Response 
No 
Response 
No 
Response 
No 
Response 
NEWSLETTER 
Value 
Alert: 
Be 
sure 
to 
look 
at 
this 
flow 
chart, 
then 
check 
out 
the 
next 
three 
pages 
too. 
Prospect 
Lead 
requests 
your 
download 
Thank 
you 
email, 
Offer 
#1 
Email 
/ 
LeNer 
Offer 
/ 
Guide 
Booklet 
/ 
Brochure 
Promo;onal 
Offer 
Email 
/ 
LeNer 
Offer 
Reminder 
Printed 
Brochure/Ar;cle 
Email 
/ 
LeNer 
Offer 
Reminder 
Bonus 
Call/Email 
Telephone 
Call 
Script 
Thank 
You 
Email 
& 
Download 
Delivered 
Ref: 
Offer 
#2 
Face 
to 
Face 
Mee;ng 
Ref: 
Offer 
#3 
Face 
to 
Face 
Mee;ng 
Ref: 
Offer 
#4 
(email) 
Telephone 
Call 
Ref: 
Offer 
#5 
Prospect 
Requests 
A 
Mee;ng 
Call 
Script 
Call 
Script 
Set 
Up 
First 
& 
Second 
Mee;ngs 
Scope 
& 
Delivery 
Ques;onnaire 
Ques;onnaire 
Have 
Shock 
& 
Awe 
Box 
Delivered 
Referrals 
LEAD CONVERSION 
BEFORE-CONSULTATION 
LEAD SOURCE 
Covering 
LeNer 
‘Here’s 
How 
we 
work’ 
Outline 
for 
Brief 
Projects 
Sheets 
Case 
Studies 
Project 
Flowchart 
Tes;monials 
Ques;onnaire 
Champagne 
Terms 
& 
Condi;ons 
Insurance 
Gim 
Pen 
with 
Logo 
(to 
sign 
contracts!)
Lead Generation/Marketing Process N0.1 
www.architecture-planning.co.uk Page Number 10 
1 
OK, 
did 
the 
flowchart 
on 
the 
previous 
page 
look 
complicated? 
Well 
it 
is 
actually 
quite 
simple. 
The 
process 
follows 
a 
proven 
scenario 
as 
you 
will 
see 
in 
‘Step 
2’. 
Once 
you 
stop 
thinking 
in 
tradi;onal 
marke;ng 
terms, 
i.e.. 
Who 
is 
going 
to 
do 
all 
that 
following 
up, 
to 
achieve 
the 
conversion. 
So 
let 
me 
confirm 
that 
actually 
85% 
of 
the 
;me 
and 
resource 
should 
be 
‘automated’, 
using 
the 
power 
of 
online 
media 
such 
as 
your 
website, 
mail 
list 
somware, 
it 
can 
be 
achieved 
once 
set 
up, 
to 
auto 
respond 
interac;vely. 
The 
final 
15% 
is 
the 
human 
touch, 
the 
telephone 
conversa;on, 
the 
face 
to 
face 
mee;ng, 
the 
conversion. 
First 
we 
need 
to 
create 
the 
interest, 
authority, 
to 
influence 
the 
lead 
and 
become 
the 
experts. 
This 
is 
all 
automated, 
saving 
cost 
and 
;me 
for 
your 
marke;ng 
department, 
their 
first 
ini;al 
involvement 
being, 
to 
arrange 
face 
to 
face 
mee;ngs 
at 
the 
appropriate 
;me. 
While 
con;nuing 
to 
do 
what 
they 
do 
already. 
It 
should 
be 
stressed 
that, 
‘Targeted 
Lead 
Genera;on’, 
is 
not 
an 
alterna;ve 
to 
your 
exis;ng 
offline 
marke;ng 
strategy, 
it’s 
really 
a 
tool, 
an 
add-­‐on, 
that 
will 
get 
the 
phones 
ringing, 
and 
have 
new 
clients 
queuing 
at 
the 
door. 
Lets 
look 
now 
at 
the 
tradi;onal 
marke;ng 
team 
organisa;onal 
structure. 
Which 
has 
omen 
been 
forced 
to 
integrate 
online 
presence 
and 
media 
on 
the 
next 
page. 
Omen 
a 
lot 
of 
requirements 
are 
outsourced 
to 
different 
agencies 
and 
managed 
by 
three 
main 
groups 
within 
an 
organisa;on. 
This 
may 
be 
similar 
to 
how 
you 
work 
right 
now.
Typical Marketing Team Flowchart (ideal world) 
Bid 
Management 
Email 
Marke;ng 
www.architecture-planning.co.uk Page Number 11 
1 
Marke;ng 
Director 
Crea;ve 
Manager 
IT 
Manager 
Outsourced 
Online 
Media/Marke;ng 
Marke;ng 
Manager 
Marke;ng 
Team 
Social 
Media 
NewsleNers, 
Brochures, 
Ads, 
Ar;cles, 
white 
papers, 
presenta;ons, 
Website 
updates 
Curated 
Content 
Web-­‐Design 
Video 
Crea;on 
Press 
Release 
Copywriters 
SEO/SEM 
Social 
Media 
Mgt 
Adwords/PPC 
Analy;cs 
Reports 
Value 
Alert: 
Omen 
these 
areas 
are 
outsourced 
to 
different 
agencies 
, 
or 
run 
on 
separate 
somware 
packages, 
omen 
with 
badly 
or 
no 
interface 
connec;on. 
A 
BeNer 
solu;on 
is 
to 
outsource 
the 
whole 
lead 
genera;on 
setup 
& 
management 
to 
a 
single 
agent.
Common Work Links & Marketing Process (reality) 
Unfortunately many marketing flows become somewhat dis-jointed over time as 
they are built up and truncated as needs dictate. Eventually becoming less and less 
viable, with many obsolete features and processes. 
㻫 
Decision 
processes, 
or 
outsourced 
info 
required 
that 
interrupts 
the 
work 
flow 
www.websitename.com Page Number 12 
1 
㻮㼕㼐㼟 
㻯㼛㼚㼢㼑㼞㼟㼕㼛㼚 
㻸㼑㼍㼐㼟 
㻼㼞㼑㼟㼟 
㻹㼍㼞㼗㼑㼠㼕㼚㼓 
㼀㼑㼍㼙 
㻹㼍㼚㼍㼓㼑 
㼙㼑㼚㼠 
㼃㼑㼎㼟㼕㼠㼑 
㻭㼐㼟 
email 
㻿㼛㼏㼕㼍㼘 
㻹㼑㼐㼕㼍 
WORK CONNECTIONS 
Should be delivered in way that most of the drudge work that involves timely 
following up of leads, is done in the background using existing tools to improve 
work flow, not add more confusion. 
Value 
Alert: 
There 
is 
always 
a 
problem 
that 
holds 
lead 
genera;on 
back. 
The 
good 
news 
is 
for 
every 
problem 
there 
isa 
solu;on
OK, Next Up, let’s look at step 2 
䐟 Why traditional advertising for Lead Generation simply doesn’t work anymore 
䐠 How to get 10 x more phone calls than you’ve ever had before 
䐡 The Simple MUST DO way to getting qualified client leads with Online Media 
www.architecture-planning.co.uk
LEARN WHY 
YOU DON’T NEED TO 
SPEND ENDLESS HOURS 
SEARCHING FOR NEW 
QUALIFIED CLIENT LEADS 
www.architecture-planning.co.uk Page Number 14
A flood of incoming prospect calls will be wasted if 
you don’t have a ‘Roadmap Type Solution’ in place 
to get them to a face to face meeting 
www.architecture-planning.co.uk Page Number 15 
2
Of Every 100 Calls Made 
(Source: Sales and Marketing Executives Club) 
Page Number 16 
24 
% 
STOP AFTER 
The 3rd Approach/Contact 
That’s 28/100 Leads Lost 
6 
% 
STOP AFTER 
After 5th Approach/Contact 
That’s just 10/100 Leads Lost 
48 
% 
STOP AFTER 
The 2nd Approach/Contact 
That’s 52/100 Leads Lost 
12 
% 
STOP AFTER 
The 4th Approach/Contact 
That’s 16/100 Leads Lost 
Here’s 
The 
Problem 
Prospects become dis-engaged & stop after…. 
www.architecture-planning.co.uk 
2
81% 
10% 
4% 
3% 
ONLY 
2% 
When do Client Leads Convert to Projects 
81% 
Conversion 
amer 
the 
5th 
Contact 
10% 
Convert 
amer 
the 
4th 
Contact 
4% 
Convert 
amer 
the 
3rd 
Contact 
3% 
Convert 
amer 
the 
2nd 
Contact 
Yet 
Only 
2% 
Convert 
amer 
the 
1st 
Contact 
www.architecture-planning.co.uk 
2 
Page Number 17
So 
This 
Is 
When 
Deals 
Typically 
Close… 
WHICH 
IS 
SIMPLY 
WHY 
FOLLOWING 
UP 
ON 
LEADS 
IS 
IMPORTANT 
120 
100 
80 
60 
40 
20 
0 
QUIT RATE 
DEALS CLOSE 
1 
2 
3 
4 
5 
6 
www.architecture-planning.co.uk Page Number 18 
4% 
Close 
on 
Third 
Contact 
… 
85% 
ONLINE MEDIA 
LEAD CAPTURE 
13% 
TRADITIONAL 
MEDIA/SALES 
2% 
REFERRELS & 
ADVERTISING 
This 
is 
where 
81% 
of 
deals 
are 
struck 
Typical 
CLIENT 
LEAD 
Sources 
2% 
Close 
on 
First 
Contact 
3% 
Close 
on 
Second 
Contact 
10% 
Close 
on 
Fourth 
Contact 
81% 
Close 
aNer 
the 
FiNh 
Contact 
2
Did You Know Only 14.7% of Consultants, 
Follow up on a lead 3 times or more 
www.architecture-planning.co.uk Page Number 19 
2
2 
Key Point #1 
Number of times contact is made 
leading to client trust, authority, 
influence & Expertise 
Page Number 20
2 
Key Point #2 
Need to have systematic process, 
otherwise it will become too easy to 
forget or stop too soon 
Page Number 21
2 
Key Point #3 
How to build a relationship step by 
step & know when to close. 
Page Number 22
SO STOP STRUGGLING 
IT DOESN’T NEED TO BE A CONSTANT BATTLE 
WITH YOUR COMPETITION TO WIN THE 
PROJECTS YOU REALLY WANT ! 
www.architecture-planning.co.uk Page Number 23 
2
Automated Follow-Up 
Is Simply a Game Changer 
No need to have your 9-5 marketing department do all 
the work, when automation will take care of it 24/7 
Page Number 24 
† 
Is your website contact form covered in cobwebs? 
Using automated replies, downloads and content engagement will gather 
leads, respond immediately to requests, keeping your hot leads hot, and when 
the time is right. It simply becomes a seamless human interaction to setup a 
meeting, with all the background information gathered for you along the way. 
Brand Building 
Linking appropriate articles on 
your website in emails, 
newsletters and offers, will 
reinforce your brand, so it 
becomes familiar and trusted. 
Targeted Newsletters 
Curated trending news to targeted 
sectors/interest, with built in lead 
generation will ensure engagement. 
Targeted Lead Generation 
Linking lead generation to specific 
sectors, articles and offers, builds 
prospect lists that are easier to 
target, on topic for the prospect 
and more likely to become 
converted 
www.architecture-planning.co.uk 
2 
Value 
Alert: 
You 
don’t 
need 
fancy 
somware 
packages 
to 
do 
this, 
you 
need 
to 
‘Roadmap’ 
a 
plan 
of 
ac;on 
and 
build 
your 
auto 
responders.
Automated Follow-Up 
Following up leads with engaging, on topic, relevant and 
informative documents. Create 10-Day appointment Systems, 
Sector or subjective Newsletters that build your authority. Win 
back email campaigns, shock & awe packages, complete email 
auto-responders. 
Page Number 25 
† 
WEBSITE LEADS 
When a prospect requests something 
from you in exchange for a name & 
email, it’s because they have an 
immediate need. Therefore use 
automated follow-up, not a contact 
form 
NEWSLETTERS 
Need to address trending story’s, be 
educational, monthly insights, have calls 
to action, with key message embedded 
EMAIL FOLLOW-UP 
Use this to keep a conversation 
going, think about the number of 
interactions before conversion 
generally occurs. The timing, 
delivery and follow up can be 
done for you, and provide you 
with the triggers you need and 
when to act personally 
www.architecture-planning.co.uk 
2 
Add more ingredient's like blogs, integrated & managed social media, video, 
press releases, curated content, rich media, optimised copy, landing pages, 
and more. Linking your online presence with your traditional marketing 
building your brand and influence across existing and new sectors.
KEY POINTS 
Plus points of automation, apart from an 
obvious value of Pre-Built Follow Up Systems 
are…. 
PROMOTIONAL OFFERS 
Events, Downloads, eBooks, in fact any 
Service you may offer as an enhancement 
now, can become an OFFER. Collecting 
details on auto-pilot. Adding Value. 
EMAIL AUTO-RESPONDERS 
Set these up for each and every call to 
action. Better not to use generic emails. 
Keep on topic & relevant. Knowing that 
81% of deals close after the 5th contact. 
LINKING & POSITIONING 
Automation seems to be effortless, 
working while you sleep. It’s also useful to 
link in other media, online video, rich 
media, for social media marketing as a 
footprint, relevant to trends, and when 
appropriate linking back to a CTA to 
enhance your brand & Authority. 
Page Number 26 
ONLINE MEDIA CALLS TO ACTION 
In order to capture those all important 
Client Leads, have your articles, blogs, 
offers, case studies, linked with further 
information obtained via auto-responders 
NEWSLETTERS 
Consider targeting a few specific sectors, to 
maintain relevance to the reader. Know that 
your readers are also ambassadors for your 
brand, occasionally send them courtesy emails 
too, to keep it personal and boost engagement, 
03 
04 
05 
02 
01 
2 
www.architecture-planning.co.uk 
Value 
Alert: 
You 
don’t 
need 
fancy 
somware 
packages 
to 
do 
this, 
you 
need 
to 
‘Roadmap’ 
a 
plan 
of 
ac;on 
and 
build 
your 
auto 
responders. 
Calls 
to 
Ac;on. 
Curate 
Content, 
media 
and 
set 
up 
your 
internet 
presence 
to 
enhance 
search 
availability.
WHAT’S NEXT – Something I’d like to Share with you. 
Amer 
countless 
sleepless 
nights 
your 
Online 
Media 
starts 
working 
for 
you, 
and 
leads 
start 
to 
flood 
in, 
now 
that 
you 
have 
set 
it 
up 
properly. 
Finally 
you 
say 
to 
yourself, 
perhaps 
smugly! 
And 
then 
the 
fear 
kicks 
in... 
What 
to 
do 
next? 
How 
to 
make 
sure 
the 
situa;on 
con;nues, 
the 
leads 
keep 
flowing, 
your 
influence 
and 
exper;se 
stay 
on 
top? 
Can 
you 
stop 
building 
networks, 
cura;ng 
content, 
upda;ng 
informa;on 
& 
systems? 
Do 
you 
need 
to 
build 
even 
more 
calls 
to 
ac;on, 
links, 
networks 
& 
content? 
Should 
you 
act 
like 
nothing 
really 
happened, 
amer 
all 
you 
now 
have 
a 
very 
ac;ve 
network, 
right? 
Let's 
discuss 
this 
now... 
Here 
is 
my 
philosophy. 
I 
look 
at 
Lead 
Genera;on 
like 
da;ng. 
When 
you 
first 
meet 
a 
girl, 
you 
need 
to 
work 
hard 
to 
win 
her 
heart. 
You 
need 
to 
behave 
nice. 
Take 
her 
to 
nice 
places. 
Show 
her 
that 
she's 
the 
most 
important 
person 
in 
your 
life. 
And, 
behave 
nice 
in 
front 
of 
her 
parents. 
So 
the 
quesQon 
is... 
Amer 
courtship 
is 
over 
and 
you 
are 
successful, 
can 
you 
stop 
being 
nice 
and 
doing 
nice 
things 
for 
her? 
Definitely 
not... 
Otherwise 
you 
will 
lose 
her 
(especially 
if 
someone 
else 
is 
trying 
to 
win 
her 
heart). 
So, 
you 
can 
take 
it 
down 
a 
notch 
or 
two. 
But, 
if 
you 
stop 
completely, 
you 
will 
lose 
the 
baNle, 
in 
the 
long 
term. 
Another 
point... 
You 
need 
to 
use 
different 
approaches... 
Otherwise, 
women 
get 
bored. 
It's 
the 
same 
in 
Lead 
Genera;on 
and 
cour;ng 
your 
new 
clients. 
Network 
building 
shouldn't 
stop. 
And, 
the 
diversifica;on 
becomes 
even 
more 
important. 
2 
www.architecture-planning.co.uk Page Number 27
SOMETIMES, YOU JUST NEED TO 
LOOK AT THINGS DIFFERENTLY 
www.architecture-planning.co.uk 
2 
Page Number 28
Finally Putting it all togather 
䐟 Why traditional advertising for Lead Generation simply doesn’t work anymore 
䐠 How to get 10 x more phone calls than you’ve ever had before 
䐡 The Simple MUST DO way to getting qualified client leads with Online Media 
www.architecture-planning.co.uk
THE SECRET TO GETTING PAID MORE 
Now you know how to get more qualified client 
leads. Would you like to know how to double your 
fee income too. 
ü How to double, even triple and more, your 
number of meetings with pre-qualified clients 
ü How to get paid for that initial consultation 
meeting (that you do for FREE right now) 
ü The secret to having your clients respect your 
time, expertise and pay you higher fees. 
www.architecture-planning.co.uk 
3 
Page Number 30
Client Procrastination = Lost Leads 
Page Number 31 
Fear of making a mistake 
commissioning 15% your firm 
30% Want to Mitigate their Risk 
25% Want more clarity on the 
process & likely Outcome 
Need more guidance, an 
to understand better, what 
is involved and how you 
will solve their problems 
30% 
3 
www.architecture-planning.co.uk
It’s a BIG step 
Page Number 32 
CONVERSION 
It can seem like an uphill 
battle, but with the right 
approach conversion 
becomes easier, 
03 
FIRST ENQUIRY 
Put your prospect at ease, 
provide them what they 
need, but don’t expect a 
conversion straight away, 
you have to build their 
confidence in you. 
01 
FROM INQUIRY TO HIRING 
All the more reason for you to break that down into 
more manageable steps, ensuring a natural climb 
from first inquiry to final conversion. 
Sure your prospect will learn along the way and so 
will you. But you are building that relationship, 
taking you 
3 
www.architecture-planning.co.uk
Make 
Life 
Easier 
For 
your 
prospect 
and 
yourself, 
Building 
Authority, 
Influence 
and 
Exper;se 
along 
the 
way. 
Page Number 33 
PAID FIRST MEETING 
Once you have qualified your 
prospect, set out your terms 
for the meeting, be clear and 
let them know how much 
you will charge. 
03 
INFLUENCE & EXPERTISE 
Not a FREE Consultation, but 
a solution based phone call 
that makes the transition to 
conversion the next natural 
step, but only after qualifying 
your prospect and showing 
them that you are worth it 
02 
AUTHORITY BUILDING 
Right from the beginning you 
build your Authority, 
Influence and become the 
trusted expert, the next step 
in conversion and getting 
paid up front. 
01 
MY 
SIMPLE 
EQUATION 
TO 
SUCCESS 
Authority 
+ 
Influence 
+ 
Exper;se 
= 
Profit 
Create 
smaller 
more 
convenient 
steps, 
allows 
more 
interac;on, 
building 
your 
authority, 
becoming 
the 
influencer 
and 
seen 
as 
the 
expert. 
Once 
you 
are 
an 
expert 
you 
are 
able 
to 
do 
your 
first 
mee;ng 
for 
a 
fee. 
Why, 
because 
you 
have 
already 
shown 
you 
are 
competent, 
now 
you 
and 
the 
prospect 
need 
to 
finally 
mi;gate 
each 
others 
risk. 
The 
biggest 
risk 
is 
cash, 
you 
risk 
not 
getng 
paid, 
they 
risk 
paying 
and 
not 
getng 
a 
service 
they 
expected. 
But 
this 
will 
further 
build 
trust 
and 
a 
qualified 
need. 
Take 
a 
look 
at 
page 
09 
again 
for 
a 
reminder. 
3 
www.architecture-planning.co.uk
Line Chart Showing Article Lead Generation 
CONVERSION 
Face to face meeting 
Page Number 34 
PROSPECT REQUESTS 
DOWLOAD 
PROSPECT VISITS 
ARTICLE 
LEAD RECEIVES 
DOWNLOAD 
With opt-in to talk 
to the Project Leader 
LEAD OPTS IN 
With Telephone number 
MARKETING DEPT 
Calls Lead to arrange 
Call with project leader 
PERSONAL CALL 
Project lead uses call script 
And arranges a face to face 
meeting with client lead 
STEP 1 
STEP 2 
STEP 3 STEP 4 STEP 5 
STEP 6 
START 
3 
INCREASED LEAD GENERATION 
Achieved by linking portfolio articles, blog posts, press 
releases, newsletter topics, social media posts, Search 
Engine optimised and video posts. You can also use your 
offline media, such as business cards, brochures & white 
papers as a few examples. 
www.architecture-planning.co.uk
KEY POINTS 
More to think about, when linking and 
automating flows for targeted client leads 
PORTFOLIO 
Perhaps the biggest lost opportunity, is the 
portfolio. A picture doesn’t always say a 1000 
words. In fact it does need explanation and that 
is better done as a primer and link to an article, 
which contains calls to action. 
ABOUT 
Another instance where many consultants think 
this is a me, me, me page. Actually you should 
be leaving the visitor in no doubt, about how 
you answer their problem, make it about them. 
PRESS RELEASES 
Promoted online are perhaps the single most 
useful thing you can do, when you have 
something interesting, trending and useful to 
tell the world. Online press releases syndicate 
news about you to as many as 200-1000+ News 
sites and offline media. You can find out more 
at www.firstdirectmedia.co.uk 
Page Number 35 
LANDING PAGES 
Landing pages refer to special offers, where the 
visitor is channeled to a purchase or download, 
in exchange for contact details and/or cash. TIP, 
treat every page of your website and social 
media pages as landing pages, after all a visitor 
will arrive at the page that interests them and 
links to their search terms, right. 
ARTICLES 
Articles should be linked to or replace portfolio’s. 
Always provide enough optimised information, to 
grab visitors attention, offer full case studies in 
exchange for contact info. Hot topic leads always 
need instant return on their investment, their time 
and contact details. Don’t let them cool off. 
03 
04 
05 
02 
01 
3 
www.architecture-planning.co.uk 
Value 
Alert: 
Everything 
on 
your 
website, 
social 
media 
pages, 
poruolio 
sites, 
slideshare 
and 
so 
on 
should 
reflect 
your 
brand. 
It’s 
an 
excellent 
idea 
to 
syndicate 
new 
blog 
posts, 
ar;cles 
and 
media 
across 
all 
plauorms. 
But 
ensure, 
you 
don’t 
fall 
into 
the 
duplicate 
content 
trap.
How 
much 
;me 
will 
it 
take 
to 
coordinate 
this 
Page 
Number 
36 
3 
Remember 
that 
organisa;onal 
flow 
chart, 
you 
know 
the 
one 
that 
showed 
an 
ideal 
flow 
between 
departments, 
and 
then 
the 
reality 
flowchart. 
Well 
there 
is 
a 
even 
simpler 
way 
to 
get 
all 
that 
online 
media 
organised, 
updated 
and 
working 
for 
you 
to 
bring 
a 
constant 
stream 
of 
‘targeted 
client 
leads’. 
I 
call 
it 
the 
‘Roadmap’, 
a 
map 
to 
successful 
integra;on 
of 
online 
and 
offline 
media. 
You 
can 
find 
out 
more 
by 
clicking 
the 
buNon 
below. 
But 
before 
you 
do, 
let 
me 
explain, 
that 
a 
‘roadmap’ 
mee;ng 
goes 
into 
more 
detail 
than 
has 
been 
explained 
here. 
A 
full 
list 
of 
what 
is 
involved 
is 
available 
at 
www.architecture-­‐ 
planning.co.uk/working-­‐together/ 
where 
you 
will 
find 
a 
buNon 
labeled 
‘Show 
me 
what 
I 
get’. 
You 
can 
even 
go 
ahead 
and 
book 
a 
FREE 
consulta;on 
call, 
to 
see 
if 
there 
is 
a 
good 
fit. 
Tell 
Me 
More 
Value 
Alert: 
You 
can 
find 
a 
quick 
overview 
of 
the 
Architecture-­‐Planning 
Consultants 
Roadmap 
Process 
on 
the 
next 
page.
The 
Roadmap 
Process 
At 
Architecture-­‐Planning 
I 
carry 
out 
around 
50 
Full 
Roadmap 
Solu;on 
Consulta;ons 
each 
year, 
however, 
implementa;on 
of 
a 
done 
for 
you 
bespoke 
system, 
is 
limited 
to 
12-­‐15 
configura;ons 
a 
year. 
Booking 
is 
therefore 
essen;al. 
You 
can 
con;nue 
to 
shop 
around 
for 
something 
or 
someone 
to 
provide 
the 
answers 
to 
increased 
lead 
genera;on 
for 
your 
business. 
Or 
worse, 
hope 
everything 
will 
rec;fy 
itself. 
But 
my 
aim 
is 
not 
to 
design 
a 
preNy 
website 
or 
sell 
you 
products. 
My 
goal 
is 
to 
make 
you 
more 
money, 
and 
considerably 
more 
than 
you 
spend 
on 
me. 
Page 
Number 
37 
CALL 
GET 
YOUR 
FREE 
CONSULTATION 
CALL 
If 
you 
have 
ques;ons, 
want 
an 
honest 
no-­‐strings 
aNached 
chat 
with 
me, 
my 
name 
is 
Keith 
and 
I’m 
the 
guy 
who 
understands 
your 
professional 
services 
business. 
Lets 
talk 
and 
see 
if 
there 
is 
fit. 
ROADMAP 
ARRANGE 
A 
PAID 
ROADMAP 
SESSION 
Full 
Review 
of 
exis;ng 
media. 
Business 
Goals 
Business 
Culture 
Full 
Website 
Review 
SEO/SEM 
Analysis 
Review 
Current 
Lead 
process 
Content 
Op;misa;on 
Social 
Media 
engagement 
analysis 
Adver;sing 
Analysis 
NewsleNer 
Cura;on 
Branding 
Strategy 
Exis;ng 
Integra;ons 
Discover 
the 
root 
problem 
holding 
you 
back. 
SOLUTION 
RECEIVE 
A 
DETAILED 
REVIEW 
& 
PROPOSAL 
Proposals 
for 
change, 
upgrade 
and 
integra;on 
of 
required 
systems 
to 
provide 
the 
solu;ons 
for 
your 
par;cular 
business. 
This 
is 
not 
a 
somware 
package 
or 
standard 
services, 
everything 
is 
specific 
to 
your 
business 
needs. 
As 
with 
anything 
bespoke, 
the 
proposals 
will 
include 
for 
items 
such 
a 
press 
releases, 
content 
marke;ng 
plus 
more. 
Clearly 
defined 
and 
documented. 
IMPLEMENT 
ENJOY 
THE 
POWER 
OF 
GOOD 
LEAD 
GENERATION 
Solu;on 
proposals 
are 
bespoke, 
and 
the 
informa;on 
provided, 
allows 
you 
take 
the 
proposals 
to 
any 
competent 
web-­‐designer 
& 
online 
media 
specialist 
for 
implementa;on. 
The 
alterna;ve 
would 
be 
to 
retain 
Architecture 
Planning 
on 
a 
weekly 
basis 
to 
complete 
all 
the 
work 
for 
you. 
Time 
planning 
is 
included 
in 
the 
detailed 
proposal. 
Value 
Alert: 
This 
is 
not 
a 
somware 
package 
or 
standardised 
service. 
From 
the 
FREE 
Telephone 
Consulta;on 
to 
the 
proposals 
emana;ng 
from 
the 
paid 
roadmap 
solu;on 
session, 
you 
can 
assured 
that 
this 
is 
about 
your 
business 
and 
your 
client 
lead 
structure, 
true 
bespoke 
solu;ons 
only. 
www.architecture-­‐planning.co.uk 
3
A 
Blatant 
Plug 
For 
a 
Done 
For 
You 
Bespoke 
Solu;on 
Page 
Number 
38 
WEBSITE 
Website 
upgrade 
with 
op;mised 
content 
& 
CTA’s 
CONTENT 
Content 
Marke;ng, 
Syndica;on 
across 
plauorms 
LEAD GENERATION 
Auto-­‐responder 
set 
& 
integra;on, 
back 
linking, 
ar;cles, 
social 
media, 
website 
using 
20+ 
proven 
methods 
NEWSLETTER 
Targeted 
newsleNers 
and 
Ambassador 
Network 
built 
PAID 
MEETINGS 
Call 
scripts 
to 
get 
those 
paid 
first 
mee;ngs 
& 
how 
to 
use 
inline 
products 
as 
immediate 
cash 
generators 
RICH 
MEDIA 
Rich 
media 
content 
enhancing 
engagement 
and 
click 
through’s, 
social 
media 
marke;ng 
VIDEO 
Corporate 
Video, 
design 
& 
execu;on, 
to 
enhance 
SEO, 
engagement 
& 
social 
shares 
3 
Marke;ng 
Director 
IT 
Manager 
Marke;ng 
Manager 
Crea;ve 
Manager 
Marke;ng 
Team 
Value 
Alert: 
A 
Bespoke 
System 
Done 
for 
you, 
following 
an 
in 
depth 
‘Roadmap 
Solu;on’ 
consulta;on 
is 
a 
great 
investment. 
No 
only 
in 
terms 
of 
cost 
savings, 
but 
in 
;me, 
because 
all 
this 
can 
be 
done 
in 
as 
liNle 
as 
three 
weeks. 
EMAIL 
Done 
for 
you 
email 
responses, 
with 
full 
no;fica;on 
reports, 
email 
open 
report, 
on 
auto-­‐pilot 
24/7 
PRESS 
RELEASES 
Press 
releases 
done 
for 
you 
for 
enhanced 
engagement, 
high 
PR 
backlinks 
SEO, 
get 
you 
no;ced, 
build 
influence 
immediately 
ANALYTICS 
Full 
analy;cs, 
heat 
mapping, 
SEO 
reports 
linked 
across 
plauorms 
Find 
out 
where 
your 
prospects 
come 
from
How 
To 
Get 
Even 
More 
Informa;on 
Call 
me, 
visit 
the 
website 
or 
email 
to 
find 
out 
more 
‚ 
• 
0800 
699 
0085 
www.architecture-­‐planning.co.uk/consult/ 
consult@architecture-­‐planning.com 
3 
Page 
Number 
39 
DOWNLOAD THIS GUIDE NOW HERE
Turning 
your 
online 
media 
into 
revenue 
Thank you & Good Luck! 
I 
hope 
you 
have 
found 
this 
booklet 
interes;ng, 
if 
you 
would 
like 
to 
see 
more 
informa;ve 
informa;on 
you 
can 
follow 
architecture 
planning 
‚ 
FACEBOOK 
www.facebook.co 
m/Designleads/ 
 
TWITTER 
@apleadgen 
BLOG 
www.architecture-­‐ 
planning.co.uk/blog/ 
f 
t 
B 
P.S. 
My 
clients 
come 
to 
me 
because 
they 
demand 
a 
steady 
stream 
of 
fee 
paying 
targeted 
client 
leads 
to 
their 
business. 
Contact 
me 
today 
to 
become 
one 
of 
my 
demanding 
clients 
and 
discuss 
your 
own 
CLIENT 
LEAD 
GENERATION 
ROADMAP.

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Complete Marketing System for Architects & Construction Professionals

  • 1. WHY YOU DON’T NEED SUPER POWERS To Dominate Online Client Lead Generation www.architecture-planning.co.uk
  • 2. www.architecture-­‐planning.co.uk Page Number 01 Brief Introduc;on Hi, Keith here, First off, thank you for downloading this booklet. I am sure you will find it useful. Some informa;on you will no doubt be aware of. If this is the case, then please use it as an aide memoire. This booklet is broken down into 3 steps. Which will give you enough background informa;on to move forward with your ‘Targeted Client Lead Genera;on’ and Conversion to Fee Paying Clients. Building your networks along the way. These 3 easy steps to beNer lead genera;on, are a valuable asset on their own. However, as you will see, I have also explained how to get to the all important stage of the face to face mee;ng. Which is where the lead becomes a client. As a bonus, this booklet also touches on how to double your fee income. You will learn these 3 steps from this short booklet: 䐟 Why traditional advertising for Architects simply doesn’t work anymore 䐠 How to get 10 x more client lead phone calls than you’ve ever had before 䐡 The Simple MUST DO way to getting qualified client leads with Online Media So let’s move on, incidentally occasionally you will see a red panel which will be labeled Value Alert. These panels are for those who wish to flick through the booklet, with the important points highlighted.
  • 3. TAKE A FEW MINUTES TO DISCOVER THE 3 STEP PROCESS 䐟 Why traditional advertising for Lead Generation simply doesn’t work anymore 䐠 How to get 10 x more phone calls than you’ve ever had before 䐡 The Simple MUST DO way to getting qualified client leads with Online Media www.architecture-­‐planning.co.uk
  • 4. Page Number 03 TRADITIONAL Marketing – Big Budgets Marke;ng used to be about throwing lots of money at TV Ads, Radio, Magazines, Newspapers, leaflets campaigns Media Often Brought Only TIMED LIMITED FAME With the excep;on of a few, many of these tradi;onal methods of paid adver;sing brought only ;me limited success 1 You should ignore this
  • 5. Useful Background Analysis Marke;ng Channels have changed a lot over the last 50 Years. In fact being able to adver;se your professional services was quite a recent change on the scale of things. But that is NO Excuse for not u;lising the posi;ve changes to your advantage. Page Number 04 MEDIA CHOICES BEFORE 1995 1995 saw an explosion of websites, but to be fair internet marke;ng and media didn’t really play a big part un;l 10 years later. Which is s;ll quite recent TRADITIONAL MEDIA 2014 Now we can use tradi;onal media, such as newspapers, professional periodicals etc. as an Online resource. See the notes on Press Releases, which cover online and printed press. SOCIAL MEDIA 2014 Who hasn’t heard about Social Media Marke;ng, what is it really useful for, do you need it, how should you use it and when. LEADS 18% BRANDING 45% MARKETING 40% LEAD GENERATION 90% BRANDING 78% MARKETING 80% LEAD GENERATION (INDIRECT) 65% BRANDING 78% MARKETING 40% 1 www.architecture-planning.co.uk
  • 6. So why do so many Professionals still pursue this type of advertising 1 Page Number 05 USE ME I am the answer What are Innovative Design Solutions? I’ve also seen the term ‘Multi Disciplinary’ which sounds a bit like some sort of fetish club to me. Need HELP we have SOLUTIONS What are they selling? Solutions for what? Perhaps it’s a ‘one stop shop’ www.architecture-planning.co.uk
  • 7. 1 In order to succeed in marke;ng a product or service, you need to have something the buyer wants. Value Alert: When you offer a FREE download, what are you really wan;ng in exchange? If it was to acquire a lead, why not just ask for it, like I did, when you downloaded this booklet. Let’s look at what the buyer in this case your client wants, on the next page. Page Number 06
  • 8. Lead Generation Psychology 1 In Internet marketing this scenario is called a sales funnel, shown here to convey client need and consultant reaction Page Number 07 Client Phases Your OFFERS Information/Lead Generation Advice/Target Lead Convert Lead £ 1. INFORMATION STAGE For many prospective clients the first phase will be that of information gathering, not hiring. 2. ADVICE STAGE Gathering advice, with a view to mitigating risk before hiring. EDUCATE THE LEAD Ensure that you have targeted this lead and provide something like a free download to educate and show that you understand their needs. DIAGNOSE THEIR NEEDS Follow up on the lead and find out what they are looking for exactly, answering all questions promptly and positively 3. Commission Stage This is the conversion stage, at this point the client lead has become satisfied that the outcome will be good. MARKET Arrange a face to face meeting & convert your targeted lead into a fee paying client www.architecture-planning.co.uk 1
  • 9. Lead Generation Psychology 2 www.architecture-planning.co.uk Page Number 08 1 In order to have timely responses to a prospective clients queries, knowing that conversion of leads may take a number of interactions with that prospect. It would make sense to automate as much of the early process as possible. The next page shows one typical lead generation/marketing process which is the most used. This ties in with section 2 which explains how to convert the lead. There are other flow charts dependent on different requirements. In order to simplify this explanation we will concentrate on the most commonly used chart. But first we need to get some targeted leads.
  • 10. Lead Generation/Marketing Process N0.1 Qualifier Ques;ons Here’s How We Work Discussion CLIENT Concept Process Begins Agree & Sign Off Second Mee;ng (op;onal) Email / LeNer With Dram Brief + Proposal for Concept Delivery First Paid Mee;ng CONSULTATION www.architecture-planning.co.uk Page Number 09 1 Networking NewsleNer Website Landing Pages Email Marke;ng Event Marke;ng Referrals Press Release Onsite Sign Ar;cles & Blog Social Media Google Maps Tradi;onal Media Downloads Partners Ambassador's Video Content Adverts Ad Words + VA Rich Media Content Marke;ng Business Cards Use Ambassador Network Leads Ambassador No Response No Response No Response No Response No Response NEWSLETTER Value Alert: Be sure to look at this flow chart, then check out the next three pages too. Prospect Lead requests your download Thank you email, Offer #1 Email / LeNer Offer / Guide Booklet / Brochure Promo;onal Offer Email / LeNer Offer Reminder Printed Brochure/Ar;cle Email / LeNer Offer Reminder Bonus Call/Email Telephone Call Script Thank You Email & Download Delivered Ref: Offer #2 Face to Face Mee;ng Ref: Offer #3 Face to Face Mee;ng Ref: Offer #4 (email) Telephone Call Ref: Offer #5 Prospect Requests A Mee;ng Call Script Call Script Set Up First & Second Mee;ngs Scope & Delivery Ques;onnaire Ques;onnaire Have Shock & Awe Box Delivered Referrals LEAD CONVERSION BEFORE-CONSULTATION LEAD SOURCE Covering LeNer ‘Here’s How we work’ Outline for Brief Projects Sheets Case Studies Project Flowchart Tes;monials Ques;onnaire Champagne Terms & Condi;ons Insurance Gim Pen with Logo (to sign contracts!)
  • 11. Lead Generation/Marketing Process N0.1 www.architecture-planning.co.uk Page Number 10 1 OK, did the flowchart on the previous page look complicated? Well it is actually quite simple. The process follows a proven scenario as you will see in ‘Step 2’. Once you stop thinking in tradi;onal marke;ng terms, i.e.. Who is going to do all that following up, to achieve the conversion. So let me confirm that actually 85% of the ;me and resource should be ‘automated’, using the power of online media such as your website, mail list somware, it can be achieved once set up, to auto respond interac;vely. The final 15% is the human touch, the telephone conversa;on, the face to face mee;ng, the conversion. First we need to create the interest, authority, to influence the lead and become the experts. This is all automated, saving cost and ;me for your marke;ng department, their first ini;al involvement being, to arrange face to face mee;ngs at the appropriate ;me. While con;nuing to do what they do already. It should be stressed that, ‘Targeted Lead Genera;on’, is not an alterna;ve to your exis;ng offline marke;ng strategy, it’s really a tool, an add-­‐on, that will get the phones ringing, and have new clients queuing at the door. Lets look now at the tradi;onal marke;ng team organisa;onal structure. Which has omen been forced to integrate online presence and media on the next page. Omen a lot of requirements are outsourced to different agencies and managed by three main groups within an organisa;on. This may be similar to how you work right now.
  • 12. Typical Marketing Team Flowchart (ideal world) Bid Management Email Marke;ng www.architecture-planning.co.uk Page Number 11 1 Marke;ng Director Crea;ve Manager IT Manager Outsourced Online Media/Marke;ng Marke;ng Manager Marke;ng Team Social Media NewsleNers, Brochures, Ads, Ar;cles, white papers, presenta;ons, Website updates Curated Content Web-­‐Design Video Crea;on Press Release Copywriters SEO/SEM Social Media Mgt Adwords/PPC Analy;cs Reports Value Alert: Omen these areas are outsourced to different agencies , or run on separate somware packages, omen with badly or no interface connec;on. A BeNer solu;on is to outsource the whole lead genera;on setup & management to a single agent.
  • 13. Common Work Links & Marketing Process (reality) Unfortunately many marketing flows become somewhat dis-jointed over time as they are built up and truncated as needs dictate. Eventually becoming less and less viable, with many obsolete features and processes. 㻫 Decision processes, or outsourced info required that interrupts the work flow www.websitename.com Page Number 12 1 㻮㼕㼐㼟 㻯㼛㼚㼢㼑㼞㼟㼕㼛㼚 㻸㼑㼍㼐㼟 㻼㼞㼑㼟㼟 㻹㼍㼞㼗㼑㼠㼕㼚㼓 㼀㼑㼍㼙 㻹㼍㼚㼍㼓㼑 㼙㼑㼚㼠 㼃㼑㼎㼟㼕㼠㼑 㻭㼐㼟 email 㻿㼛㼏㼕㼍㼘 㻹㼑㼐㼕㼍 WORK CONNECTIONS Should be delivered in way that most of the drudge work that involves timely following up of leads, is done in the background using existing tools to improve work flow, not add more confusion. Value Alert: There is always a problem that holds lead genera;on back. The good news is for every problem there isa solu;on
  • 14. OK, Next Up, let’s look at step 2 䐟 Why traditional advertising for Lead Generation simply doesn’t work anymore 䐠 How to get 10 x more phone calls than you’ve ever had before 䐡 The Simple MUST DO way to getting qualified client leads with Online Media www.architecture-planning.co.uk
  • 15. LEARN WHY YOU DON’T NEED TO SPEND ENDLESS HOURS SEARCHING FOR NEW QUALIFIED CLIENT LEADS www.architecture-planning.co.uk Page Number 14
  • 16. A flood of incoming prospect calls will be wasted if you don’t have a ‘Roadmap Type Solution’ in place to get them to a face to face meeting www.architecture-planning.co.uk Page Number 15 2
  • 17. Of Every 100 Calls Made (Source: Sales and Marketing Executives Club) Page Number 16 24 % STOP AFTER The 3rd Approach/Contact That’s 28/100 Leads Lost 6 % STOP AFTER After 5th Approach/Contact That’s just 10/100 Leads Lost 48 % STOP AFTER The 2nd Approach/Contact That’s 52/100 Leads Lost 12 % STOP AFTER The 4th Approach/Contact That’s 16/100 Leads Lost Here’s The Problem Prospects become dis-engaged & stop after…. www.architecture-planning.co.uk 2
  • 18. 81% 10% 4% 3% ONLY 2% When do Client Leads Convert to Projects 81% Conversion amer the 5th Contact 10% Convert amer the 4th Contact 4% Convert amer the 3rd Contact 3% Convert amer the 2nd Contact Yet Only 2% Convert amer the 1st Contact www.architecture-planning.co.uk 2 Page Number 17
  • 19. So This Is When Deals Typically Close… WHICH IS SIMPLY WHY FOLLOWING UP ON LEADS IS IMPORTANT 120 100 80 60 40 20 0 QUIT RATE DEALS CLOSE 1 2 3 4 5 6 www.architecture-planning.co.uk Page Number 18 4% Close on Third Contact … 85% ONLINE MEDIA LEAD CAPTURE 13% TRADITIONAL MEDIA/SALES 2% REFERRELS & ADVERTISING This is where 81% of deals are struck Typical CLIENT LEAD Sources 2% Close on First Contact 3% Close on Second Contact 10% Close on Fourth Contact 81% Close aNer the FiNh Contact 2
  • 20. Did You Know Only 14.7% of Consultants, Follow up on a lead 3 times or more www.architecture-planning.co.uk Page Number 19 2
  • 21. 2 Key Point #1 Number of times contact is made leading to client trust, authority, influence & Expertise Page Number 20
  • 22. 2 Key Point #2 Need to have systematic process, otherwise it will become too easy to forget or stop too soon Page Number 21
  • 23. 2 Key Point #3 How to build a relationship step by step & know when to close. Page Number 22
  • 24. SO STOP STRUGGLING IT DOESN’T NEED TO BE A CONSTANT BATTLE WITH YOUR COMPETITION TO WIN THE PROJECTS YOU REALLY WANT ! www.architecture-planning.co.uk Page Number 23 2
  • 25. Automated Follow-Up Is Simply a Game Changer No need to have your 9-5 marketing department do all the work, when automation will take care of it 24/7 Page Number 24 † Is your website contact form covered in cobwebs? Using automated replies, downloads and content engagement will gather leads, respond immediately to requests, keeping your hot leads hot, and when the time is right. It simply becomes a seamless human interaction to setup a meeting, with all the background information gathered for you along the way. Brand Building Linking appropriate articles on your website in emails, newsletters and offers, will reinforce your brand, so it becomes familiar and trusted. Targeted Newsletters Curated trending news to targeted sectors/interest, with built in lead generation will ensure engagement. Targeted Lead Generation Linking lead generation to specific sectors, articles and offers, builds prospect lists that are easier to target, on topic for the prospect and more likely to become converted www.architecture-planning.co.uk 2 Value Alert: You don’t need fancy somware packages to do this, you need to ‘Roadmap’ a plan of ac;on and build your auto responders.
  • 26. Automated Follow-Up Following up leads with engaging, on topic, relevant and informative documents. Create 10-Day appointment Systems, Sector or subjective Newsletters that build your authority. Win back email campaigns, shock & awe packages, complete email auto-responders. Page Number 25 † WEBSITE LEADS When a prospect requests something from you in exchange for a name & email, it’s because they have an immediate need. Therefore use automated follow-up, not a contact form NEWSLETTERS Need to address trending story’s, be educational, monthly insights, have calls to action, with key message embedded EMAIL FOLLOW-UP Use this to keep a conversation going, think about the number of interactions before conversion generally occurs. The timing, delivery and follow up can be done for you, and provide you with the triggers you need and when to act personally www.architecture-planning.co.uk 2 Add more ingredient's like blogs, integrated & managed social media, video, press releases, curated content, rich media, optimised copy, landing pages, and more. Linking your online presence with your traditional marketing building your brand and influence across existing and new sectors.
  • 27. KEY POINTS Plus points of automation, apart from an obvious value of Pre-Built Follow Up Systems are…. PROMOTIONAL OFFERS Events, Downloads, eBooks, in fact any Service you may offer as an enhancement now, can become an OFFER. Collecting details on auto-pilot. Adding Value. EMAIL AUTO-RESPONDERS Set these up for each and every call to action. Better not to use generic emails. Keep on topic & relevant. Knowing that 81% of deals close after the 5th contact. LINKING & POSITIONING Automation seems to be effortless, working while you sleep. It’s also useful to link in other media, online video, rich media, for social media marketing as a footprint, relevant to trends, and when appropriate linking back to a CTA to enhance your brand & Authority. Page Number 26 ONLINE MEDIA CALLS TO ACTION In order to capture those all important Client Leads, have your articles, blogs, offers, case studies, linked with further information obtained via auto-responders NEWSLETTERS Consider targeting a few specific sectors, to maintain relevance to the reader. Know that your readers are also ambassadors for your brand, occasionally send them courtesy emails too, to keep it personal and boost engagement, 03 04 05 02 01 2 www.architecture-planning.co.uk Value Alert: You don’t need fancy somware packages to do this, you need to ‘Roadmap’ a plan of ac;on and build your auto responders. Calls to Ac;on. Curate Content, media and set up your internet presence to enhance search availability.
  • 28. WHAT’S NEXT – Something I’d like to Share with you. Amer countless sleepless nights your Online Media starts working for you, and leads start to flood in, now that you have set it up properly. Finally you say to yourself, perhaps smugly! And then the fear kicks in... What to do next? How to make sure the situa;on con;nues, the leads keep flowing, your influence and exper;se stay on top? Can you stop building networks, cura;ng content, upda;ng informa;on & systems? Do you need to build even more calls to ac;on, links, networks & content? Should you act like nothing really happened, amer all you now have a very ac;ve network, right? Let's discuss this now... Here is my philosophy. I look at Lead Genera;on like da;ng. When you first meet a girl, you need to work hard to win her heart. You need to behave nice. Take her to nice places. Show her that she's the most important person in your life. And, behave nice in front of her parents. So the quesQon is... Amer courtship is over and you are successful, can you stop being nice and doing nice things for her? Definitely not... Otherwise you will lose her (especially if someone else is trying to win her heart). So, you can take it down a notch or two. But, if you stop completely, you will lose the baNle, in the long term. Another point... You need to use different approaches... Otherwise, women get bored. It's the same in Lead Genera;on and cour;ng your new clients. Network building shouldn't stop. And, the diversifica;on becomes even more important. 2 www.architecture-planning.co.uk Page Number 27
  • 29. SOMETIMES, YOU JUST NEED TO LOOK AT THINGS DIFFERENTLY www.architecture-planning.co.uk 2 Page Number 28
  • 30. Finally Putting it all togather 䐟 Why traditional advertising for Lead Generation simply doesn’t work anymore 䐠 How to get 10 x more phone calls than you’ve ever had before 䐡 The Simple MUST DO way to getting qualified client leads with Online Media www.architecture-planning.co.uk
  • 31. THE SECRET TO GETTING PAID MORE Now you know how to get more qualified client leads. Would you like to know how to double your fee income too. ü How to double, even triple and more, your number of meetings with pre-qualified clients ü How to get paid for that initial consultation meeting (that you do for FREE right now) ü The secret to having your clients respect your time, expertise and pay you higher fees. www.architecture-planning.co.uk 3 Page Number 30
  • 32. Client Procrastination = Lost Leads Page Number 31 Fear of making a mistake commissioning 15% your firm 30% Want to Mitigate their Risk 25% Want more clarity on the process & likely Outcome Need more guidance, an to understand better, what is involved and how you will solve their problems 30% 3 www.architecture-planning.co.uk
  • 33. It’s a BIG step Page Number 32 CONVERSION It can seem like an uphill battle, but with the right approach conversion becomes easier, 03 FIRST ENQUIRY Put your prospect at ease, provide them what they need, but don’t expect a conversion straight away, you have to build their confidence in you. 01 FROM INQUIRY TO HIRING All the more reason for you to break that down into more manageable steps, ensuring a natural climb from first inquiry to final conversion. Sure your prospect will learn along the way and so will you. But you are building that relationship, taking you 3 www.architecture-planning.co.uk
  • 34. Make Life Easier For your prospect and yourself, Building Authority, Influence and Exper;se along the way. Page Number 33 PAID FIRST MEETING Once you have qualified your prospect, set out your terms for the meeting, be clear and let them know how much you will charge. 03 INFLUENCE & EXPERTISE Not a FREE Consultation, but a solution based phone call that makes the transition to conversion the next natural step, but only after qualifying your prospect and showing them that you are worth it 02 AUTHORITY BUILDING Right from the beginning you build your Authority, Influence and become the trusted expert, the next step in conversion and getting paid up front. 01 MY SIMPLE EQUATION TO SUCCESS Authority + Influence + Exper;se = Profit Create smaller more convenient steps, allows more interac;on, building your authority, becoming the influencer and seen as the expert. Once you are an expert you are able to do your first mee;ng for a fee. Why, because you have already shown you are competent, now you and the prospect need to finally mi;gate each others risk. The biggest risk is cash, you risk not getng paid, they risk paying and not getng a service they expected. But this will further build trust and a qualified need. Take a look at page 09 again for a reminder. 3 www.architecture-planning.co.uk
  • 35. Line Chart Showing Article Lead Generation CONVERSION Face to face meeting Page Number 34 PROSPECT REQUESTS DOWLOAD PROSPECT VISITS ARTICLE LEAD RECEIVES DOWNLOAD With opt-in to talk to the Project Leader LEAD OPTS IN With Telephone number MARKETING DEPT Calls Lead to arrange Call with project leader PERSONAL CALL Project lead uses call script And arranges a face to face meeting with client lead STEP 1 STEP 2 STEP 3 STEP 4 STEP 5 STEP 6 START 3 INCREASED LEAD GENERATION Achieved by linking portfolio articles, blog posts, press releases, newsletter topics, social media posts, Search Engine optimised and video posts. You can also use your offline media, such as business cards, brochures & white papers as a few examples. www.architecture-planning.co.uk
  • 36. KEY POINTS More to think about, when linking and automating flows for targeted client leads PORTFOLIO Perhaps the biggest lost opportunity, is the portfolio. A picture doesn’t always say a 1000 words. In fact it does need explanation and that is better done as a primer and link to an article, which contains calls to action. ABOUT Another instance where many consultants think this is a me, me, me page. Actually you should be leaving the visitor in no doubt, about how you answer their problem, make it about them. PRESS RELEASES Promoted online are perhaps the single most useful thing you can do, when you have something interesting, trending and useful to tell the world. Online press releases syndicate news about you to as many as 200-1000+ News sites and offline media. You can find out more at www.firstdirectmedia.co.uk Page Number 35 LANDING PAGES Landing pages refer to special offers, where the visitor is channeled to a purchase or download, in exchange for contact details and/or cash. TIP, treat every page of your website and social media pages as landing pages, after all a visitor will arrive at the page that interests them and links to their search terms, right. ARTICLES Articles should be linked to or replace portfolio’s. Always provide enough optimised information, to grab visitors attention, offer full case studies in exchange for contact info. Hot topic leads always need instant return on their investment, their time and contact details. Don’t let them cool off. 03 04 05 02 01 3 www.architecture-planning.co.uk Value Alert: Everything on your website, social media pages, poruolio sites, slideshare and so on should reflect your brand. It’s an excellent idea to syndicate new blog posts, ar;cles and media across all plauorms. But ensure, you don’t fall into the duplicate content trap.
  • 37. How much ;me will it take to coordinate this Page Number 36 3 Remember that organisa;onal flow chart, you know the one that showed an ideal flow between departments, and then the reality flowchart. Well there is a even simpler way to get all that online media organised, updated and working for you to bring a constant stream of ‘targeted client leads’. I call it the ‘Roadmap’, a map to successful integra;on of online and offline media. You can find out more by clicking the buNon below. But before you do, let me explain, that a ‘roadmap’ mee;ng goes into more detail than has been explained here. A full list of what is involved is available at www.architecture-­‐ planning.co.uk/working-­‐together/ where you will find a buNon labeled ‘Show me what I get’. You can even go ahead and book a FREE consulta;on call, to see if there is a good fit. Tell Me More Value Alert: You can find a quick overview of the Architecture-­‐Planning Consultants Roadmap Process on the next page.
  • 38. The Roadmap Process At Architecture-­‐Planning I carry out around 50 Full Roadmap Solu;on Consulta;ons each year, however, implementa;on of a done for you bespoke system, is limited to 12-­‐15 configura;ons a year. Booking is therefore essen;al. You can con;nue to shop around for something or someone to provide the answers to increased lead genera;on for your business. Or worse, hope everything will rec;fy itself. But my aim is not to design a preNy website or sell you products. My goal is to make you more money, and considerably more than you spend on me. Page Number 37 CALL GET YOUR FREE CONSULTATION CALL If you have ques;ons, want an honest no-­‐strings aNached chat with me, my name is Keith and I’m the guy who understands your professional services business. Lets talk and see if there is fit. ROADMAP ARRANGE A PAID ROADMAP SESSION Full Review of exis;ng media. Business Goals Business Culture Full Website Review SEO/SEM Analysis Review Current Lead process Content Op;misa;on Social Media engagement analysis Adver;sing Analysis NewsleNer Cura;on Branding Strategy Exis;ng Integra;ons Discover the root problem holding you back. SOLUTION RECEIVE A DETAILED REVIEW & PROPOSAL Proposals for change, upgrade and integra;on of required systems to provide the solu;ons for your par;cular business. This is not a somware package or standard services, everything is specific to your business needs. As with anything bespoke, the proposals will include for items such a press releases, content marke;ng plus more. Clearly defined and documented. IMPLEMENT ENJOY THE POWER OF GOOD LEAD GENERATION Solu;on proposals are bespoke, and the informa;on provided, allows you take the proposals to any competent web-­‐designer & online media specialist for implementa;on. The alterna;ve would be to retain Architecture Planning on a weekly basis to complete all the work for you. Time planning is included in the detailed proposal. Value Alert: This is not a somware package or standardised service. From the FREE Telephone Consulta;on to the proposals emana;ng from the paid roadmap solu;on session, you can assured that this is about your business and your client lead structure, true bespoke solu;ons only. www.architecture-­‐planning.co.uk 3
  • 39. A Blatant Plug For a Done For You Bespoke Solu;on Page Number 38 WEBSITE Website upgrade with op;mised content & CTA’s CONTENT Content Marke;ng, Syndica;on across plauorms LEAD GENERATION Auto-­‐responder set & integra;on, back linking, ar;cles, social media, website using 20+ proven methods NEWSLETTER Targeted newsleNers and Ambassador Network built PAID MEETINGS Call scripts to get those paid first mee;ngs & how to use inline products as immediate cash generators RICH MEDIA Rich media content enhancing engagement and click through’s, social media marke;ng VIDEO Corporate Video, design & execu;on, to enhance SEO, engagement & social shares 3 Marke;ng Director IT Manager Marke;ng Manager Crea;ve Manager Marke;ng Team Value Alert: A Bespoke System Done for you, following an in depth ‘Roadmap Solu;on’ consulta;on is a great investment. No only in terms of cost savings, but in ;me, because all this can be done in as liNle as three weeks. EMAIL Done for you email responses, with full no;fica;on reports, email open report, on auto-­‐pilot 24/7 PRESS RELEASES Press releases done for you for enhanced engagement, high PR backlinks SEO, get you no;ced, build influence immediately ANALYTICS Full analy;cs, heat mapping, SEO reports linked across plauorms Find out where your prospects come from
  • 40. How To Get Even More Informa;on Call me, visit the website or email to find out more ‚ • 0800 699 0085 www.architecture-­‐planning.co.uk/consult/ consult@architecture-­‐planning.com 3 Page Number 39 DOWNLOAD THIS GUIDE NOW HERE
  • 41. Turning your online media into revenue Thank you & Good Luck! I hope you have found this booklet interes;ng, if you would like to see more informa;ve informa;on you can follow architecture planning ‚ FACEBOOK www.facebook.co m/Designleads/  TWITTER @apleadgen BLOG www.architecture-­‐ planning.co.uk/blog/ f t B P.S. My clients come to me because they demand a steady stream of fee paying targeted client leads to their business. Contact me today to become one of my demanding clients and discuss your own CLIENT LEAD GENERATION ROADMAP.