4. Labeling the quadrants:
The person in the top right quadrant is HIGHLY passionate
about both relationships and knowledge.
The person in the top left quadrant is HIGHLY passionate
about knowledge, but has relatively LITTLE passion about
relationships.
The person in the lower right quadrant is HIGHLY passionate
about relationships, but has relatively LITTLE passion
about knowledge.
The person in the lower left quadrant has LITTLE passion for
either relationships or knowledge.
10. Change “Disengaged” to Transactional.
“I need to put in 5 hours a week for my child to go
to this school? Ok, I don’t enjoy it, but it’s a
requirement for attaining the goal I seek.”
19. Involvement System
(1) Too Confusing? Friends
How to find friends?
* shared experience
* post-processing
Examples:
Many people working in teams, and socializing afterwards
tree planting, cleanups
Shared activities that enable interaction
group walks, sports events, dinner dances
20. Involvement System
(2) Too Alienating? Coaches/Translators
How to find coaches or translators?
* skills and interests survey
* ask for this volunteer job directly
* “team-of-two” approach: ask everyone to partner
21. Involvement System
(3) Disinterest? Improve the Transaction!
How to find ways to improve the transaction?
* Make it more efficient
* Make it more useful to them
ask them who they want to meet and what they want to learn
Focus on efficient use of “required time.”
23. Strategy
Volunteer Communities’ Success Strategy:
facilitate friendships
• real life
• reinforced by social network software
transmit knowledge
• knowledge is useful
• knowledge is easily findable / searchable
design “required time” to be efficient
• knowledge- and relationship-building done separately
