I pulled together the EQ portion of this interview guide, while hiring my product team a PowerMyLearning.org. The rest of the interview guide is based off some amazing work from friends at Diamond Management and Technology Consultants. Sources: Diamond, Krishan Patel

1. Interview Questions
MOTIVATING / COACHING
• Describe a situation where you presented a positive view to others who were pessimistic.
How did you approach them?
What impact did you have on the situation? What was the outcome?
• Describe a time when you provided feedback to a peer when his or her work was off track.
What was the situation? How did you approach things with your peer?
How did the person respond to your feedback?
What was the outcome? Did your relationship change?
TEAMWORK
• Give me an example of when you had to support others on your team.
What did you do to support them?
Did your support change things? If so how?
• Tell me about a time when you had team members who were difficult to work with.
Why were they difficult to work with? What did you do? What were the results?
INITIATIVE
• Describe an occasion when you took responsibility for making a key decision.
What was the circumstance? What decision did you make? Why?
How comfortable were you with making the decision and why?
How did you implement the decision? What were the results?
• Give me an example of a time when you recognized and addressed a problem or issue.
What was the situation? What did you do? What were the results?
COMMITMENT TO LEARNING
• Describe an occasion when colleagues sought your advice or experience?
How did you gain expertise in this area?
Have you done anything since to further develop in this area?
• Tell me about a time when something did not turn out the way you expected.
What was the situation? How did you react? What did you do to correct the situation?
What did you learn from this experience? What skills do you think you still need to l earn in this area?
EQ
• Self-Actualization: Tell us about a time when you felt most fulfilled.
What do you feel is your greatest accomplishment? What are you proud of?
• Stress Tolerance: Tell me how you deal with stress.
What do you do to proactively deal with stress. Tell me about a time when you had to deal with a lot of
stress and how you handled it.
• Optimism: Describe your general attitude to work and life.
What does “good attitude” mean to you? This glass I’m holding, how would you describe it – as half-
full or half-empty and what’s the difference – is there a difference – does it matter?
• Tell me about a situation when you had to handle criticism and/or complaints
What was the circumstance? How did you handle it?
What feedback did you receive? What was the result?
• Describe a recent example when it was important for you to establish rapport quickly.
What was the circumstance? What challenges, if any, did you face?
How did you deal with those challenges? What were the results?

2. AMBIGUITY
• Describe a recent stressful situation
What was the cause of the pressure?
How did you react? What were the results?
• Describe a situation where you were given an assignment with very little direction.
What was the situation? What did you do?
How did you deal with the lack of structure? What were the results?
PROJECT MANAGEMENT
• Tell me about a time when you had to manage multiple priorities.
How did you deal with conflicting demands?
What approaches did you use? What were the results?
• Give me an example of when you had to work against an aggressive deadline.
How did you manage your time?
What did you do to ensure that the deadline was met?
Would you organize your activities differently next time? If so how?
COMMUNICATION SKILLS (verbal & non-verbal indicators)
Listens attentively and effectively
Communicates concisely and logically
Articulate, clear spoken
Presents persuasive arguments
Is able to adapt level to an audience
Displays confidence and poise in communication
Seeks clarification and restates key points