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It’s no secret that the legal world has changed. With the financial crisis of 2008,
law firms suffered, law school enrollment plummeted, and legal jobs
disappeared. So how can present day law firms actually grow?
According to the LexisNexis Business of Law Blog, competition is actually the
primary barrier to growth. Some firms have begun considering compensation and
incentive measures to improve growth, and others have toyed with the idea of
hiring a professional law firm sales force.
See Competition a Major Barrier to Law Firm Growth for more information.
In a survey, law firms were asked to rank various areas of tactical investments.
Most firms rated measures such as blogging, thought leadership, technology
tools, and social media marketing higher than practices such as billboards,
traditional advertising, direct and digital marketing, and public relations. The
focus on marketing has certainly shifted with the growth of technology in the
legal sector.
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See the following articles for more information:
• Law Firm Marketing is on the Rise
• Law Firms Hire Marketing Consultants to Increase Business
Lexicata adds three suggestions that law firms should use to boost their growth.
First, law firms should focus on a particular niche, instead of trying to be a jack-
of-all-trades. To do so, the firm must engage in more targeted marketing. With a
clear message, potential clients will understand what your firm does and how it
can help them.
Similarly, attorneys should improve their skills in certain areas, to show clients
that they are the best choice for representation. Attending seminars and trainings
to improve one’s practice makes clients feel at ease when they hire an attorney.
In a similar vein, this practice will help the firm build a strong reputation in the
community for practicing in a certain niche.
The firm must build a brand. It is important for the firm to have consistent,
recognizable messages and logos in its advertisements, website pages, and
marketing materials.
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The next major step the firm must take is to invest in smart marketing. This is
marketing that is highly targeted, cost effective, and data driven. Again, the firm
must figure out who the target audience is, and then determine a way to
approach them and connect with them. For example, if the target audience is
millenials, a firm might use more social media marketing.
It is important to understand how far-reaching social media platforms truly are.
Updating your clients on new laws, recent cases, and tips will help you gain
followers and get your name out there.
Finally, the firm must provide quality customer service. The above measures are
pointless if clients’ interests are not protected. Firms should focus on service first
and legal work second.
This article “How Will Law Firms Increase Growth?” first
appeared on LawCrossing’s employer section. It is the world leader in “pure”
monitoring and reporting of legal jobs, through its active and growing research
into all legal employers throughout the world.