1. Louis J. Apuzzo
1693 Hosea L. Williams Drive SE • Atlanta, GA • 30317 • (203) 214-6178
•ljappuzzo@snet.net
SECONDARY EDUCATION
Wilbur Cross High School, June 1970
New Haven, CT
Internships:
 SPACE Program – interned with SNET phone company
MILITARY SERVICE
United States Navy
USS Belknap, DLG-26 (Guided missile frigate)
Commanding Officer: Captain Richard Schafer
FTG Striker, E3. June 1973 – July 1975
 Maintained the electronic fire control system for the five-inch gun
 Fired five-inch gun as part of combat readiness exercises
 Directed helicopter landings on ship’s deck using the radar system for the five-
inch gun
 Assisted with miscellaneous ship maintenance duties
United States Navy
USS Belknap, DLG-26 (Guided missile frigate)
Commanding Officer: Captain Richard Schafer
Mess Cook, E2. January 1973 – June 1973
 Set up the mess decks for breakfast, lunch, and dinner
 Dishwashing
United States Navy
USS Belknap, DLG-26 (Guided missile frigate)
Commanding Officer: Captain Richard Schafer
Boatswain Mate, E2. September 1971 - January 1973
 Maintained ship exterior
PROFESSIONAL EXPERIENCE
C&C Security
Supervisor: Mike Richatti
Plainfield, CT
Flagman. January 2015 – June 2016 (post-retirement)
 Directed traffic while local service crews repaired power lines

2. Blackhawk Security
Supervisor: Paul Calendrelli
Branford, CT
Flagman. September 2013 – January 2015 (post-retirement)
 Directed traffic while local service crews repaired power lines
Southern New England Telephone Company (SNET)
Supervisor: Bill Leary
Meriden, CT
Network Technician Electronics. January 2008 – May 2013 (retired)
 Monitored 911 circuits for police departments across 22 states
 Coordinated repair of 911 circuits with local AT&T repair crews
 Implemented remote switching of circuits to maintain 911 service while systems
were under repair
 Monitored, maintained, and directed the repair of switching trunks that served as
nodes in a communication network spanning 22 states
 Provided on-the-job training and support for new technicians
Southern New England Telephone Company (SNET)
Supervisor: Lynette Valentine
Meriden, CT
Special Service Coordinator – DSL. March 2002 – January 2008
 Installed and repaired DSL circuits for customers
 Programmed DSL lightspan cabinets and subscriber line cabinets designed to
house the DSL circuits
 Monitor and maintain the performance of DSL circuits to ensure customer
satisfaction with speed of service
 Provided on-the-job-training and support for new service coordinators
Advanced Solutions Incorporated (SNET subsidiary)
Supervisor: Bob Malchoidi
Cheshire, CT
Special Service Coordinator – DSL. January 2000 – March 2002
 Programmed DSL circuits in central office switches that serve as nodes for DSL
network across Connecticut
 Provide frame relay circuit maintenance and repair at all central offices across
Connecticut
Southern New England Telephone Company (SNET)
Supervisor: Jimmy Moniello
Meriden, CT
Special Service Coordinator – T1, DS3, SONET. June 1995 – January 2000
 Programmed, installed, and maintained T1, DS3, and SONET fiber optic systems
for corporate customers to provide all data service
 Provided troubleshooting support to corporate and residential customers via
phone

3.  Provided on-the-job-training and support for new service coordinators
Southern New England Telephone Company (SNET)
Supervisor: Laverne Stonick
Meriden, CT
Special Service Coordinator – Data. March 1985 – June 1995
 Installed and repaired data circuits for corporate and residential customers
 Maintained data circuits for Pratt-Whitney Aerospace and Fiserv Financial
Services as member of the Customer Account Group, including troubleshooting
directly with customer via phone
 Attended monthly Customer Account Group meetings with Pratt Whitney and
Fiserv representatives to identify and problem-solve any systematic service issues
 Specially assigned to clear off a large, long-standing back-log of outstanding
internal service calls for all SNET departments serving the New Haven area
 Interim manager of call center for internal SNET data service line
 Provided on-the-job-training and support for new service coordinators
Southern New England Telephone Company (SNET)
Supervisor: Richard Clarke
Bridgeport, CT
Special Service Coordinator – Voice. June 1984 – March 1985
 Maintained voice circuits for corporate customers in southern Connecticut region
Southern New England Telephone Company (SNET)
Supervisor:
New Haven, CT
Central Office Technician - Crossbar Tandem. June 1977 – June 1984
 Maintained crossbar tandem processors relied upon for all intrastate toll calls in
the New Haven area
 Solely responsible for maintaining carrier systems between New Haven office and
all of other central offices overnight
 Monitored cable alarms for the New Haven area and directed local repair services
 Responsible for periodic testing of emergency generators
Southern New England Telephone Company (SNET)
Supervisor:
Hamden, CT
Central Office Frameman. August 1975 – June 1977
 Installed and repaired telephone circuits for new service requests for all customers
in the New Haven area
 Worked with Testmen to troubleshoot issues with telephone line reported by
customers

4. Southern New England Telephone Company (SNET)
Supervisor: Anton Schultz
New Haven, CT
Central Office Frameman. February 1971- August 1971
 Installed and repaired telephone circuits for new service requests for all customers
in the New Haven area
 Worked with Testmen to troubleshoot issues with telephone line reported by
customers
Southern New England Telephone Company (SNET)
Supervisor: Bill Cronin
New Haven, CT
Telephone Line Installation and Repair. March 1970 – February 1971
 Installed and repaired student telephone lines for Yale University Campus
 Installation and repair of telephone lines for residential customers
COMMUNITY ACTIVITIES
USS Belknap Association
President: Mike Abbott
http://www.ussbelknap.org/
Ship Store Operator. June 2012 – Present
 Design and maintain inventory for ship store at reunions for veterans of USS
Belknap
 Fulfill online orders from ship store in the time between reunions
Cherry Hill Bowling, Youth Bowling Leagues
Head Coach – September 1996 – April 2000
Assistant Coach – September 1994 – April 1996
 Coached children ages 7-9, 10-13, and 14-17 in bowling techniques
 Gave private lessons as requested by parents
 Chaperoned children at bowling tournaments
Bowling Leagues
1972-Present
 Member of various competitive bowling teams
 Bowled two 300 games (perfect score), ~195 average