Marko Ensminger is a business professional with over 40 years of experience in various industries including automotive manufacturing, telecommunications, hospitality, and retail. He has a Associate's degree in Marketing and a Bachelor's degree in Business Administration. Ensminger most recently worked in guest services and activities at a resort in Fort Myers Beach, Florida, and is seeking new full-time opportunities in the area.
1. MARKO ENSMINGER
21400 BAY VILLAGE DR. #101
FT. MYERS BEACH, FL 33931
PHONE: 252.259.6270
EMAIL: emarko02@yahoo.com
INTRODUCTION: I am a business professional with many years of experience in a variety of positions involving
progressively expandingresponsibilities requiringcontinually evolvingskillsand ongoing training.I possess a high
level of creativity,a strong attention to detail,excellentwritten/oral communication/presentation skills,extensive
negotiating experience and I have developed the ability to learn new processes quickly. I havea consistenthistory
of exceeding goals and expectations and I’ve received national awardsfor my achievements. I exhibithonesty and
a disciplined work ethic, have earned an Associate’s degree in Marketing and a Bachelor’s degree in Business
Administration.I am proficientin many commonly used PC and software applications.I relocated to Ft. Myers
Beach, FL in Sept. 2014.I have a clean drivingrecord, no criminal record and will passany background check that
might be required. My salary and schedulerequirements areflexibleand I am fully prepared to discuss ground
floor opportunities that may lead to advancement or management positions thatmay be available.You may
consider me immediately available to discussfull-timeopportunities thatare a good match with my previous
background and your expectations.
EDUCATION:
1975 Graduated from North Central Technical College, Mansfield OH with a 3.0 GPA. Earned an ASSOCIATE’S
DEGREE and worked part-time at a variety of retail sales and merchandising positions during my 2 year tenure.
1988 Graduated from Ashland University, Ashland, OH with a 3.6 GPA. Earned a BACHELORS DEGREE IN
BUSINESS ADMINISTRATION while working full-time, hosted an on-air FM radio program during my entire 4 years
of tenure. Successfully completed a sales internship at the areas #1 rated AM/FM radio station, graded at 4.0
EMPLOYMENT:
5/2015-8/2015 Caribbean Beach Club, Ft. Myers Beach, FL: FRONT DESK GUEST SERVICES/ACTIVITIES ASSOCIATE.
Learned and mastered front/back officeproprietary processes,reservation softwareprograms and other
property management/hospitality related tasks and skills.
Responsiblefor detailed daily cash/creditcard reportingprocedures.
Was responsiblefor assistingowners/guests,many with elevated expectations, in their enjoyment of the
resort and associated facilities, assisted with regularly scheduled weekly activities.
9/2014-5/2015 7-Eleven, Ft. Myers Beach, FL: PART-TIME RETAIL SALES/CUSTOMER SERVICE ASSOCIATE.
Accepted a job offer at my neighborhood’s retail convenience store soon after I moved here, so as to begin
networking and start developing rapport with local professionals, inaneffort to earnan immediate income and to
discover more suitable local full-time permanent professional opportunities. Was recruited by the GM at the resort
listed above, who was a regular customer of mine.
5/2007-4/2013 Comcast Cable, Key Largo, FL: COMMERCIAL DEVELOPMENT ACCOUNTS MANAGER.
Prioritized customer serviceand account management. Redeveloped rapportin a neglected territory.
Negotiated new/renewal contracts for TV, internet & phone solutions atover 500 condos,apartments,
motels, marinas/RVparks and small offices. Collections,projectmanagement and technical support
responsibilities.External Customers: Board officers,attorneys, developers, GM’s and business
owners/entities and residents. Internal Customers; Customer Service, technical support,engineering and
office administration staff,construction supervisors,regional/division VP’s and corporateattorneys.
2. Projects included coordinatingnewproperty construction/upgradingexistingproperties and supervising
the analogto digital cable (box) TV transition atmulti-unitproperties.Sold the firstbeta releaseedition of
hospitality HD in FL to a major hotel in Key West. Negotiated and sold B2B internet/phone/TV solutions.
Consistently exceeded goals/expectations. President’s Club national sales achievement award winner.
2006 Sirena Motor Yacht, Morehead City, NC: FIRST-MATE ON AN 85’ MOTOR YACHT THAT NAVIGATED THE US
EAST COAST AND BAHAMAS.
Focused on learningnew skills; Hospitality,culinary arts,safety,environmental compliance& assisted
divers in very technical scuba explorations. Provided guests with elevated expectations exemplary
customer serviceand any assistancethey might require duringtheir visit.
Learned largeyacht operations,navigation and dockingskills.
Spearheaded an engine room restoration projectutilizingmy previous classiccar detailingexperience.
2003-2005 Wholesalecrafts.com, Mooresville, NC:
Insideconsultativesales of internet/printcatalogadvertisingpackages to artists and retailersnationwide.
National tradeshowrep.
Trained new sales reps.
Exceeded all goalsand expectations.
1973-2003 OTHER RELEVANT EXPERIENCE
*13 years in Auto Manufacturing/Fabrication: General Motors Corporation (various duties in almost every
department withinone of their largest auto parts fabricationfacilities)
*5+ years in Telecommunications: AT&T, Frontier Communications (call center/B2B-B2Cinside sales and customer
service) andCottonwood Communications (outside sales, service tech, territoryandcash management)
*4 years in FM Radio: WRDL-FM(Host/Producer ofweeklyradioshow=public speaking experience)
*2 years in Fashion Merchandising: K. Amalia Ent. (Inside and TradeshowSales/Mktg. & Catalog Production)
*2 years in Executive/IT Recruiting: Sanford Rose Associates (client acquisition/candidate discovery& screening)
*2 years in Staff Mgmt. : SBS Services/Rose Products Co. (Maintenance Supervision and Outside Sales/Area Mgmt.
industrial maintenance supplies andequipment)
*2 years in Big Ticket retail Sales/Marketing: Graham Chevrolet/Key Largo Boating (Automobiles and Boats)
*5 years in Small Ticket retail sales/merchandising (A wide varietyof large and small storesof all kinds).
*1 years in Newspaper/Radio Advertising Sales:News Journal/WYHT-FM (Customer Svc. andAd Copywriting)
SKILLS/ACHEIVEMENTS/INTERESTS:Many recognitions/awards/bonuses received for achieving superior results. I have broad
based, diverse and valuable skill sets developed over time that relate to practically all areas of running your business. I have
a customer service focused approach and I possess excellent oral and written communication/presentation skills, a high level
of creativity, exceptional attention to detail/organization and a strong work (and personal) ethic. Personal interests include
swimming/snorkeling, digital video/still photography and I have had a lifelong enjoyment of ownership and
research/restoration/sales of high-performance boats, motorcycles and classic cars.