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Birodh Adhiakari, SSMC, Chitwan Nepal




FACILITY LOCATION AND LAYOUT
PLANNING
Birodh Adhiakari, SSMC, Chitwan Nepal




FACILITY LOCATION
   Facility location is refers to the location of
    service organizations.
   It is known as factory location in production
    organizations.
   Facility location refers to selection of specific
    site for establishment of the physical unit of
    production process.
   The success of the organization is also
    depends on the decision of facility location.
   It is a strategic decision of an organization.
Birodh Adhiakari, SSMC, Chitwan Nepal




NEED OF FACILITY LOCATION
   Selection of the location is long term decision
    of organization.
   Once selection of the location is very expensive
    and some infeasible to alter the location.
   So it plays the vital role in the organization.
   Selection the wrong facility location results:
o   Low profit margin
o   High cost of production
o   Poor production efficiency
o   High distribution cost
o   Labour trouble
o   Closure of organization.
Birodh Adhiakari, SSMC, Chitwan Nepal




NEED OF FACILITY LOCATION
 Facility location is importance for both
  new and existing organizations.
 Existing   company may need facility
  location:
o Change in availability of resources

o Shift of demand .

o To expand new target market

o Development of new technology

o Socio Political and legal changes
Birodh Adhiakari, SSMC, Chitwan Nepal




NEED OF FACILITY LOCATION
 Facility location planning is more
  importance of new organizations.
 Facility location planning involves three
  strategic decisions:
o First to select a proper geographical
  region
o Secondly, to select specific site within
  this region
o Lastly, to find the actual site.
Birodh Adhiakari, SSMC, Chitwan Nepal




FACTORS AFFECTING FACILITY LOCATION
 Facility location planning is crucial for
  every organization.
 A good facility location is that which
  optimize the cost of production (
  inputs, conversion process).
 It is the long term commitment, therefore
  the top management should analyze the
  SWOT analysis of the proposed location.
Birodh Adhiakari, SSMC, Chitwan Nepal




FACTORS AFFECTING FACILITY LOCATION
   The factors which affect the selection of
    location are as follows:
o   Primary Factors Affecting Plant Location
o   Secondary     Factors    Affection  Plant
    Location.
Birodh Adhiakari, SSMC, Chitwan Nepal




FACTORS AFFECTING FACILITY LOCATION
   Primary Factors Affecting Plant Location
o   Nature of Inputs ( Raw Materials)
o   Nature of Outputs ( Product and Services)
o   Nature of Technology Employed.
Birodh Adhiakari, SSMC, Chitwan Nepal




FACTORS AFFECTING FACILITY LOCATION
   Secondary Factors Affection Plant Location.
o   Availability of Labours and their skill
o   Transportation and Communication Facilities
o   Availability of Services
o   Suitability of Land and Climate
o   Opportunity for Expansion
o   Political, Cultural and Economic Situation and
    Regional Regulation.
o   Special Grants, Regional Tax and Import Export
    Barriers
Birodh Adhiakari, SSMC, Chitwan Nepal




ANY CONFUSIONS ??
Birodh Adhiakari, SSMC, Chitwan Nepal




GENERAL PROCEDURE IN FACILITY
LOCATION
Birodh Adhiakari, SSMC, Chitwan Nepal




PROCEDURES IN FACILITY LOCATION
 Facility location is a strategic decision
  regarding selecting a best plant location.
 It is a long term commitment of an
  organization.
 A best selection of facility is a hub for
  success of the organization besides that
  wrong decision may negatively affects the
  every steps of the organization.
 As a long term concerned decision there
  is some of the procedures.
Birodh Adhiakari, SSMC, Chitwan Nepal




PROCEDURES IN FACILITY LOCATION
 There are various quantitative and
  qualitative analysis to find out the best
  alternatives.
 The general procedures in facility location
  includes:
o Preliminary Screening

o Detailed analysis.
Birodh Adhiakari, SSMC, Chitwan Nepal


PRELIMINARY SCREENING
 This is the basic stage before selecting
  the facility location.
 It includes:

o Proximate to customers, market, raw
  materials ( Depends on the company)
o Business Climate .

o PEST Environment:

o Availability of labor, materials etc.

o Others-
Birodh Adhiakari, SSMC, Chitwan Nepal


DETAILED ANALYSIS:
 Detailed analysis includes both macro
  analysis and micro analysis:
 This is the way of analyzing best location
  by using different qualitative and
  quantitative methods:
o Qualitative Models:

o Quantitative Models:
Birodh Adhiakari, SSMC, Chitwan Nepal




QUALITATIVE ANALYSIS
 Qualitative     models are the
  techniques of measuring non
  monitory factors of proposed
  facility/Plant location.
a. Simple       Comparative Chart
    Analysis:
b. Point/Factors Rating Method:
Birodh Adhiakari, SSMC, Chitwan Nepal



SIMPLE COMPARATIVE CHART ANALYSIS ( SCCA)
 SCCA is the technique of analyzing the
   intangible factors of location.
It includes following steps:
    Identify the intangible factors .
    Compare/ranking the factors.
    Select the best alternative:
Intangible Factors Kathmandu                  Chitwan                 Dang
Labour Supply      Suitable                   More Suitable           Suitable
Business Climate   Good                       Very Good               Not Good
Attitude of        Favorable                  Very Favorable          Unfavorable
Community
Union activities   More Important             Less important          Important
Birodh Adhiakari, SSMC, Chitwan Nepal




POINT/FACTOR RATING METHOD
  This methods also used for analyzing
   intangible factors of location.
It includes following steps:
    Identify the relevant factors .
    Assign rate to each factors ( 1-5).
    Assign the rate for each alternatives (1-
     10):
    Find the cumulative total rating.
    Select the location with highest total
     score.
Birodh Adhiakari, SSMC, Chitwan Nepal




POINT/FACTOR RATING METHOD
Factors    Factors   Location A            Location B                 Location C
           Rating
                     Location Scores       Location Scores            Location Scores
                     Rate                  Rate                       Rate
Direct     5         10      50            8              40          10       50
Material
s
Direct     4         6       24            10             40          8        32
Labour
Powers     3         8       24            6              18          8        24

Taxes      1         2       2             4              4           5        5

Insuranc 2           4       8             5              10          4        8
e
Total                        108                          112                  119
Birodh Adhiakari, SSMC, Chitwan Nepal




QUANTITATIVE MODELS
 The quantitative modes are used for
  analyzing those factors which can be
  measured in terms of money.
 It is basically mathematical models which
  can be multiple use.
They are:
 Center Gravity Method:

 Linear Programming Method:

 Simulation Method:
Birodh Adhiakari, SSMC, Chitwan Nepal
Birodh Adhiakari, SSMC, Chitwan Nepal




LINEAR PROGRAMMING METHOD
   This method is widely used mathematical
    model used for facility location planning.
                       minimizes
    This method is used as to
    cost of transportation based on
    the median load.

Transportation                     Models                 of linear
 Programming.
Birodh Adhiakari, SSMC, Chitwan Nepal




SIMULATION MODELS
 Simulation is the models of creating real
  working world and analyzing the same.
 Theoretical part will be differ from the
  practical work condition.
 To    eliminate   this    problems   and
  constraints of above problem simulation
  model is developed.
 In this models same work environment
  will be developed and workers assign the
  work.
 The best work environment will be
Birodh Adhiakari, SSMC, Chitwan Nepal




OTHERS MODELS
Cost Benefit Analysis
Location   Break Even
 Analysis
Analytical        Delphi
 Method.
Rate of Return.
Birodh Adhiakari, SSMC, Chitwan Nepal




BEHAVIORAL IMPACTS OF FACILITY
LOCATION
Birodh Adhiakari, SSMC, Chitwan Nepal




BEHAVIORAL IMPACTS
 Quantitative and Qualitative analysis
  only consider the cost and benefits
  of the alternative locations.
 Behavioral       Factors     are    the
  unquantifiable factors which affects
  to      take     decision     regarding
  facility/factory locations.
 Behavioral aspects of a location play
  influencing role for success of
  business.
Birodh Adhiakari, SSMC, Chitwan Nepal




BEHAVIORAL IMPACTS
 The behavioral aspects of each
  alternative locations should be taken
  consideration     for   selection  of
  location.
 They are:

 Cultural Difference

 Job Satisfaction

 Consumers’ Consideration
Birodh Adhiakari, SSMC, Chitwan Nepal




CULTURAL DIFFERENCE
 Culture is the norms and customs of the
  society.
 It is differs form one community to
  another community, one region to another
  region and one country         to another
  country.
 Culture influence the attitude of the
  people.
 Economic, social and cultural variations
  of locations directly affects the location
  decisions of the organization.
Birodh Adhiakari, SSMC, Chitwan Nepal




JOB SATISFACTION
 Job    satisfaction directly reflects on
  employees motivation.
 It is an individual’s emotional reaction to
  the job itself.
 The degree of unionization, prosperity of
  the location determines the value of
  attitude of labours.
 Job satisfaction ensures the following:
 Less Absenteeism            More
  Motivation
 Less Tardiness         Labour efficiency
 Less labour turnover Less            labour
  grievance
Birodh Adhiakari, SSMC, Chitwan Nepal




CONSUMERS’ CONSIDERATION
 Consumers are the main source of
  revenues of any organization.
 Specially, service organizations have
  more        consideration       about
  consumers.
 Such as banks, supermarkets and
  restaurants     heavily    emphasize
  customer convenience.
 Location decision should be taken
  consideration the behavior of the
  customers and their satisfaction.
Birodh Adhiakari, SSMC, Chitwan Nepal




ANY CONFUSIONS ??
Birodh Adhiakari, SSMC, Chitwan Nepal




FACILITY LAYOUT PLANNING/DESIGN
Birodh Adhiakari, SSMC, Chitwan Nepal




WHAT IS LAYOUT?
 Plants layout means the disposition
  of the various facilities.
 Plants layout begins with design of
  the factory building and goes up to
  the location and movement and
  individual worktable.
 It is the major consideration of the
  production operation management.
Birodh Adhiakari, SSMC, Chitwan Nepal




WHAT IS LAYOUT?
 Layout planning includes:

 New layout design.

 Minor change in present layout.

 Existing layout rearrange.

 Re-allocation of existing facilities.

 Building of a new plant.
Birodh Adhiakari, SSMC, Chitwan Nepal




OBJECTIVES OF LAYOUT
 Objectives      of Layout planning
  includes:
 Efficient utilization of floor space.

 Ensure smooth flow of operations.

 Efficient material handling system.

 Increase          Production          and
  productivity.
Birodh Adhiakari, SSMC, Chitwan Nepal




PRINCIPLES OF PLANT LAYOUT
 Principles regarding the pant layout
  are:
 Integration.

 Minimum movement         & material
  handling.
 Smooth & Continuous flow

 Cubic space utilization.

 Safe & improved environment.

 Flexibility
Birodh Adhiakari, SSMC, Chitwan Nepal




TYPES OF LAYOUT (2060 TU)
 The major types of layouts are:

 Process ( Functional ) Layout:

 Product (Assembly Line) Layout.

 Combination Layout.

 Fixed position Layout.
Birodh Adhiakari, SSMC, Chitwan Nepal




PROCESS ( FUNCTIONAL ) LAYOUT
 Process layout is simple layout
  design.
 It is widely used layout.

 In this layout machine are arranged
  according to their function.
 All the machines or similar operation
  at one location (place)
Birodh Adhiakari, SSMC, Chitwan Nepal




PRODUCT (ASSEMBLY LINE) LAYOUT.
 Product layout is also known as
  assembly line layout.
 It is widely used for continuous
  production system.
 In this layout, machine are arranged
  as the need of raw materials.
 Production of textile, sugar, instant
  noodles, paper mills.
Birodh Adhiakari, SSMC, Chitwan Nepal




COMBINATION LAYOUT.
 In this production world pure product
  and process layout are rare.
 It is the combination of both product
  and process layout.
 In this method machine are arranged
  in a process layout but process
  grouping is sequence to manufacture
  various types and size of production.
 It    is also known as Group
  Technology and Cellular Layout.
Birodh Adhiakari, SSMC, Chitwan Nepal




FIXED POSITION LAYOUT.
 In fixed position layout men and
  equipment are moved to the material.
 Material is remain one place and
  product is completed at that place
  where the material is fixed.
 It is used for Project Technology.

 Ship     Building, aircraft building,
  infrastructure etc.
Birodh Adhiakari, SSMC, Chitwan Nepal



BEHAVIOURAL ASPECTS IN LAYOUT DESIGNING
 Operation     manager    must    consider
  individual and group behaviour when
  planning a process oriented layout.
 Layout    can affect both employee
  relationship and customer satisfaction.
 They are:

 Behavioural aspects of process layout

 Behavioural aspects of product layout
Birodh Adhiakari, SSMC, Chitwan Nepal



BEHAVIOURAL ASPECTS OF PROCESS LAYOUT
 While  planning about Process layout
  the operation manager should
  consider individual and group
  behaviour as well.
 They are:

 Individual     and      Interpersonal
  Behavioural of Employees
 Customer Behavioural of customer
Birodh Adhiakari, SSMC, Chitwan Nepal



BEHAVIOURAL ASPECTS OF PRODUCT LAYOUT
 While  planning about Product layout
  the operation manager should
  consider individual and group
  behaviour as well.
 In product layout the production
  manager should be consider the
  employees’ satisfaction, motivation,
  interest and productivity.

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Facility Location Factors Affecting Planning

  • 1. Birodh Adhiakari, SSMC, Chitwan Nepal FACILITY LOCATION AND LAYOUT PLANNING
  • 2. Birodh Adhiakari, SSMC, Chitwan Nepal FACILITY LOCATION  Facility location is refers to the location of service organizations.  It is known as factory location in production organizations.  Facility location refers to selection of specific site for establishment of the physical unit of production process.  The success of the organization is also depends on the decision of facility location.  It is a strategic decision of an organization.
  • 3. Birodh Adhiakari, SSMC, Chitwan Nepal NEED OF FACILITY LOCATION  Selection of the location is long term decision of organization.  Once selection of the location is very expensive and some infeasible to alter the location.  So it plays the vital role in the organization.  Selection the wrong facility location results: o Low profit margin o High cost of production o Poor production efficiency o High distribution cost o Labour trouble o Closure of organization.
  • 4. Birodh Adhiakari, SSMC, Chitwan Nepal NEED OF FACILITY LOCATION  Facility location is importance for both new and existing organizations.  Existing company may need facility location: o Change in availability of resources o Shift of demand . o To expand new target market o Development of new technology o Socio Political and legal changes
  • 5. Birodh Adhiakari, SSMC, Chitwan Nepal NEED OF FACILITY LOCATION  Facility location planning is more importance of new organizations.  Facility location planning involves three strategic decisions: o First to select a proper geographical region o Secondly, to select specific site within this region o Lastly, to find the actual site.
  • 6. Birodh Adhiakari, SSMC, Chitwan Nepal FACTORS AFFECTING FACILITY LOCATION  Facility location planning is crucial for every organization.  A good facility location is that which optimize the cost of production ( inputs, conversion process).  It is the long term commitment, therefore the top management should analyze the SWOT analysis of the proposed location.
  • 7. Birodh Adhiakari, SSMC, Chitwan Nepal FACTORS AFFECTING FACILITY LOCATION  The factors which affect the selection of location are as follows: o Primary Factors Affecting Plant Location o Secondary Factors Affection Plant Location.
  • 8. Birodh Adhiakari, SSMC, Chitwan Nepal FACTORS AFFECTING FACILITY LOCATION  Primary Factors Affecting Plant Location o Nature of Inputs ( Raw Materials) o Nature of Outputs ( Product and Services) o Nature of Technology Employed.
  • 9. Birodh Adhiakari, SSMC, Chitwan Nepal FACTORS AFFECTING FACILITY LOCATION  Secondary Factors Affection Plant Location. o Availability of Labours and their skill o Transportation and Communication Facilities o Availability of Services o Suitability of Land and Climate o Opportunity for Expansion o Political, Cultural and Economic Situation and Regional Regulation. o Special Grants, Regional Tax and Import Export Barriers
  • 10. Birodh Adhiakari, SSMC, Chitwan Nepal ANY CONFUSIONS ??
  • 11. Birodh Adhiakari, SSMC, Chitwan Nepal GENERAL PROCEDURE IN FACILITY LOCATION
  • 12. Birodh Adhiakari, SSMC, Chitwan Nepal PROCEDURES IN FACILITY LOCATION  Facility location is a strategic decision regarding selecting a best plant location.  It is a long term commitment of an organization.  A best selection of facility is a hub for success of the organization besides that wrong decision may negatively affects the every steps of the organization.  As a long term concerned decision there is some of the procedures.
  • 13. Birodh Adhiakari, SSMC, Chitwan Nepal PROCEDURES IN FACILITY LOCATION  There are various quantitative and qualitative analysis to find out the best alternatives.  The general procedures in facility location includes: o Preliminary Screening o Detailed analysis.
  • 14. Birodh Adhiakari, SSMC, Chitwan Nepal PRELIMINARY SCREENING  This is the basic stage before selecting the facility location.  It includes: o Proximate to customers, market, raw materials ( Depends on the company) o Business Climate . o PEST Environment: o Availability of labor, materials etc. o Others-
  • 15. Birodh Adhiakari, SSMC, Chitwan Nepal DETAILED ANALYSIS:  Detailed analysis includes both macro analysis and micro analysis:  This is the way of analyzing best location by using different qualitative and quantitative methods: o Qualitative Models: o Quantitative Models:
  • 16. Birodh Adhiakari, SSMC, Chitwan Nepal QUALITATIVE ANALYSIS  Qualitative models are the techniques of measuring non monitory factors of proposed facility/Plant location. a. Simple Comparative Chart Analysis: b. Point/Factors Rating Method:
  • 17. Birodh Adhiakari, SSMC, Chitwan Nepal SIMPLE COMPARATIVE CHART ANALYSIS ( SCCA)  SCCA is the technique of analyzing the intangible factors of location. It includes following steps:  Identify the intangible factors .  Compare/ranking the factors.  Select the best alternative: Intangible Factors Kathmandu Chitwan Dang Labour Supply Suitable More Suitable Suitable Business Climate Good Very Good Not Good Attitude of Favorable Very Favorable Unfavorable Community Union activities More Important Less important Important
  • 18. Birodh Adhiakari, SSMC, Chitwan Nepal POINT/FACTOR RATING METHOD  This methods also used for analyzing intangible factors of location. It includes following steps:  Identify the relevant factors .  Assign rate to each factors ( 1-5).  Assign the rate for each alternatives (1- 10):  Find the cumulative total rating.  Select the location with highest total score.
  • 19. Birodh Adhiakari, SSMC, Chitwan Nepal POINT/FACTOR RATING METHOD Factors Factors Location A Location B Location C Rating Location Scores Location Scores Location Scores Rate Rate Rate Direct 5 10 50 8 40 10 50 Material s Direct 4 6 24 10 40 8 32 Labour Powers 3 8 24 6 18 8 24 Taxes 1 2 2 4 4 5 5 Insuranc 2 4 8 5 10 4 8 e Total 108 112 119
  • 20. Birodh Adhiakari, SSMC, Chitwan Nepal QUANTITATIVE MODELS  The quantitative modes are used for analyzing those factors which can be measured in terms of money.  It is basically mathematical models which can be multiple use. They are:  Center Gravity Method:  Linear Programming Method:  Simulation Method:
  • 21. Birodh Adhiakari, SSMC, Chitwan Nepal
  • 22. Birodh Adhiakari, SSMC, Chitwan Nepal LINEAR PROGRAMMING METHOD  This method is widely used mathematical model used for facility location planning.  minimizes This method is used as to cost of transportation based on the median load. Transportation Models of linear Programming.
  • 23. Birodh Adhiakari, SSMC, Chitwan Nepal SIMULATION MODELS  Simulation is the models of creating real working world and analyzing the same.  Theoretical part will be differ from the practical work condition.  To eliminate this problems and constraints of above problem simulation model is developed.  In this models same work environment will be developed and workers assign the work.  The best work environment will be
  • 24. Birodh Adhiakari, SSMC, Chitwan Nepal OTHERS MODELS Cost Benefit Analysis Location Break Even Analysis Analytical Delphi Method. Rate of Return.
  • 25. Birodh Adhiakari, SSMC, Chitwan Nepal BEHAVIORAL IMPACTS OF FACILITY LOCATION
  • 26. Birodh Adhiakari, SSMC, Chitwan Nepal BEHAVIORAL IMPACTS  Quantitative and Qualitative analysis only consider the cost and benefits of the alternative locations.  Behavioral Factors are the unquantifiable factors which affects to take decision regarding facility/factory locations.  Behavioral aspects of a location play influencing role for success of business.
  • 27. Birodh Adhiakari, SSMC, Chitwan Nepal BEHAVIORAL IMPACTS  The behavioral aspects of each alternative locations should be taken consideration for selection of location.  They are:  Cultural Difference  Job Satisfaction  Consumers’ Consideration
  • 28. Birodh Adhiakari, SSMC, Chitwan Nepal CULTURAL DIFFERENCE  Culture is the norms and customs of the society.  It is differs form one community to another community, one region to another region and one country to another country.  Culture influence the attitude of the people.  Economic, social and cultural variations of locations directly affects the location decisions of the organization.
  • 29. Birodh Adhiakari, SSMC, Chitwan Nepal JOB SATISFACTION  Job satisfaction directly reflects on employees motivation.  It is an individual’s emotional reaction to the job itself.  The degree of unionization, prosperity of the location determines the value of attitude of labours.  Job satisfaction ensures the following:  Less Absenteeism More Motivation  Less Tardiness Labour efficiency  Less labour turnover Less labour grievance
  • 30. Birodh Adhiakari, SSMC, Chitwan Nepal CONSUMERS’ CONSIDERATION  Consumers are the main source of revenues of any organization.  Specially, service organizations have more consideration about consumers.  Such as banks, supermarkets and restaurants heavily emphasize customer convenience.  Location decision should be taken consideration the behavior of the customers and their satisfaction.
  • 31. Birodh Adhiakari, SSMC, Chitwan Nepal ANY CONFUSIONS ??
  • 32. Birodh Adhiakari, SSMC, Chitwan Nepal FACILITY LAYOUT PLANNING/DESIGN
  • 33. Birodh Adhiakari, SSMC, Chitwan Nepal WHAT IS LAYOUT?  Plants layout means the disposition of the various facilities.  Plants layout begins with design of the factory building and goes up to the location and movement and individual worktable.  It is the major consideration of the production operation management.
  • 34. Birodh Adhiakari, SSMC, Chitwan Nepal WHAT IS LAYOUT?  Layout planning includes:  New layout design.  Minor change in present layout.  Existing layout rearrange.  Re-allocation of existing facilities.  Building of a new plant.
  • 35. Birodh Adhiakari, SSMC, Chitwan Nepal OBJECTIVES OF LAYOUT  Objectives of Layout planning includes:  Efficient utilization of floor space.  Ensure smooth flow of operations.  Efficient material handling system.  Increase Production and productivity.
  • 36. Birodh Adhiakari, SSMC, Chitwan Nepal PRINCIPLES OF PLANT LAYOUT  Principles regarding the pant layout are:  Integration.  Minimum movement & material handling.  Smooth & Continuous flow  Cubic space utilization.  Safe & improved environment.  Flexibility
  • 37. Birodh Adhiakari, SSMC, Chitwan Nepal TYPES OF LAYOUT (2060 TU)  The major types of layouts are:  Process ( Functional ) Layout:  Product (Assembly Line) Layout.  Combination Layout.  Fixed position Layout.
  • 38. Birodh Adhiakari, SSMC, Chitwan Nepal PROCESS ( FUNCTIONAL ) LAYOUT  Process layout is simple layout design.  It is widely used layout.  In this layout machine are arranged according to their function.  All the machines or similar operation at one location (place)
  • 39. Birodh Adhiakari, SSMC, Chitwan Nepal PRODUCT (ASSEMBLY LINE) LAYOUT.  Product layout is also known as assembly line layout.  It is widely used for continuous production system.  In this layout, machine are arranged as the need of raw materials.  Production of textile, sugar, instant noodles, paper mills.
  • 40. Birodh Adhiakari, SSMC, Chitwan Nepal COMBINATION LAYOUT.  In this production world pure product and process layout are rare.  It is the combination of both product and process layout.  In this method machine are arranged in a process layout but process grouping is sequence to manufacture various types and size of production.  It is also known as Group Technology and Cellular Layout.
  • 41. Birodh Adhiakari, SSMC, Chitwan Nepal FIXED POSITION LAYOUT.  In fixed position layout men and equipment are moved to the material.  Material is remain one place and product is completed at that place where the material is fixed.  It is used for Project Technology.  Ship Building, aircraft building, infrastructure etc.
  • 42. Birodh Adhiakari, SSMC, Chitwan Nepal BEHAVIOURAL ASPECTS IN LAYOUT DESIGNING  Operation manager must consider individual and group behaviour when planning a process oriented layout.  Layout can affect both employee relationship and customer satisfaction.  They are:  Behavioural aspects of process layout  Behavioural aspects of product layout
  • 43. Birodh Adhiakari, SSMC, Chitwan Nepal BEHAVIOURAL ASPECTS OF PROCESS LAYOUT  While planning about Process layout the operation manager should consider individual and group behaviour as well.  They are:  Individual and Interpersonal Behavioural of Employees  Customer Behavioural of customer
  • 44. Birodh Adhiakari, SSMC, Chitwan Nepal BEHAVIOURAL ASPECTS OF PRODUCT LAYOUT  While planning about Product layout the operation manager should consider individual and group behaviour as well.  In product layout the production manager should be consider the employees’ satisfaction, motivation, interest and productivity.