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MBTI® For Teams Workshop
Building Bridges of Trust Exercise 
1. Where did you grow up? 
2. Do you have any brothers or sisters and where 
do you fall in the sibling order (oldest, 
youngest)? 
3. Tell us an important or unique challenge of your 
childhood or teen years.
MBTI® Overview
Extraversion or Introversion 
The direction we focus our 
attention & energy
Behind MBTI 
Jung's Theory – Orientation of Energy 
Extraversion Introversion 
Focus on the inner 
world of thoughts, 
feelings, and 
reflections 
Focus on the outer 
world of things, 
people, and events
E – I 
People who prefer Extraversion: 
• Focus their energy and attention outward 
• Are interested in the world of people and things 
People who prefer Introversion: 
• Focus their energy and attention inward 
• Are interested in the inner world of thoughts 
and reflections 
We all use both preferences but usually not with equal comfort.
Sensing or iNtuition 
The way we take in information and the 
kind of information we like and trust
Behind MBTI® 
Jung's Theory – Basic Mental Processes 
We take in information 
Perception 
Sensing Intuition 
You can't use both methods of taking 
in information simultaneously, so we 
develop a preference for using one 
method over another
S – N 
People who prefer Sensing: 
• Prefer to take in information using their five senses – 
sight, sound, feel, smell, and taste 
People who prefer iNtuition: 
• Go beyond what is real or concrete and focus on meaning, 
associations, and relationships 
We all use both ways of perceiving but we typically prefer and trust one 
more
Thinking or Feeling 
The way we make decisions
Behind MBTI® 
Jung's Theory – Basic Mental Processes 
We make decisions about 
information 
Judgement 
Thinking Feeling 
You can't use both methods of making 
judgments simultaneously, so we 
develop a preference for using one 
method over another
T – F 
People who prefer Thinking: 
• Make their decisions based on impersonal, objective logic 
People who prefer Feeling: 
• Make their decisions with a person-centered, value-based 
process 
Both processes are rational and we use both of 
them, but usually not equally easily.
Behind MBTI® 
Jung's Theory – Basic Mental Processes 
We make decisions about 
information 
Judgement 
We take in information 
Perception 
Sensing Intuition Thinking Feeling 
You can't use both methods of taking 
in information simultaneously, so we 
develop a preference for using one 
method over another 
You can't use both methods of making 
judgments simultaneously, so we 
develop a preference for using one 
method over another
What can we conclude? - Implications 
• We all look at the same image but see different 
things. 
• Who sees it correctly? 
• What are the implications and applications of 
this exercise?
Implications 
• We all look at the same image but see different things. 
• Who sees it correctly? 
T’s F’s 
• T’s concentrate on 
achieving their desired 
outcome – the 
partner/friend changes 
clothes or they don’t 
go. 
F’s often say they don’t care 
what the person is wearing. 
• T’s are frank and to-the-point 
in stating their views 
about the clothing. 
F’s are often concerned 
about embarrassing the 
person, take a tactful, 
indirect approach
Judging or Perceiving 
Our attitude to the external world and 
how we orient ourselves to it
Behind MBTI 
Jung's Theory – Orientation of Attitude 
Judging Perceiving 
A spontaneous approach to 
meting deadlines with a rush 
of activity towards the end 
A planned approach to 
meeting deadlines in a 
scheduled way
J – P 
People who prefer Judging: 
• Want the external world to be organised and orderly 
• Look at the world and see decisions that need to be made 
People who prefer Perceiving: 
• Seek to experience the world, not organise it 
• Look at the world and see options that need to 
be explored 
We all use both attitudes but usually not with equal comfort
MBTI Team Report Analysis 
 Your team’s personality type 
 Your team’s strengths and potential blind spots 
 Your individual contributions to the team and your 
potential blind spots 
 Team problem solving and your preferred problem-solving 
style 
 Team communication and your preferred communication 
style 
 Team conflict and your conflict style 
 Similarity/diversity on your team 
 Organizational influences on your team 
 Team and individual action plans
Working with the Type Table 
• What challenge exists in working in a group that 
has a different "group type" than your own type? 
• What actions might you take to work 
together effectively?
MBTI® Type Table for Oden’s Team 
ISTJ
Your Team’s Strengths
Your Team’s Potential Blind Spots
Team Problem Solving
Team Problem Solving
Team Communications
Team Conflict
Team Conflict
Similarity/Diversity on Your Team
Judging or Perceiving
What Now? 
• How does your type contribute to the team? 
• What are the pitfalls for your type? 
• What are your next steps?
Thinking–Feeling 
Discussion Topics 
1. Think about aspects of the workplace (or home) in which 
your preference for Thinking or Feeling has been an asset, 
and list a few examples here. 
2. List some situations in which your preference has worked 
against you. 
3. Are there specific behaviors you think should be modified, 
or that you have already modified, for you to be more 
effective in the workplace? 
4. Discuss how your Thinking or Feeling preference plays out 
when you are having 
• An impersonal, fact-based conflict 
• A personal conflict 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. 
RM 
6-b
Communication and the Four Temperaments 
When giving 
feedback SJs SPs NFs NTs 
Irritate others by Being too practical Ignoring estab- Taking emotional Being skeptical, 
to be “fun” lished priorities & moralistic stands splitting hairs 
Insisting rules Making decisions Creating depen- Hurting feelings 
should be followed at the last minute dencies 
Resisting new Plunging ahead Overextending Taking people 
options in haste themselves for granted 
Potential pitfalls Deciding issues Being hard to Being highly Being unrealistic 
are too quickly predict sensitive in expectations 
Focusing on dire Being impatient Being inflexible Being impatient 
outcomes with abstraction with respect to with personal 
their ideals matters 
When receiving 
feedback SJs SPs NFs NTs 
Need Appreciation Acknowledgment Acceptance Recognition 
Are irritated by Nonstandard Restrictions Impersonal Redundancy 
procedures treatment 
Ignored deadlines Being told what Criticism Stupid errors 
to do 
Not playing by Maintaining status Lack of positive Illogical actions 
the rules quo feedback 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. 
RM 
9-a
Feedback Styles of the Four Temperaments 
NT Types 
NT types typically 
• Like people to be blunt and direct 
NT managers often 
• Are objective and almost clinical 
• Think they are being sensitive even though others do 
not experience them as sensitive 
NT employees receiving feedback may 
• Conceptually understand the feedback, but can still 
argue their position 
• Appear “big” enough to accept it, but may agree to 
disagree or come back later when their feelings 
catch up with them 
SP Types 
SP types typically 
• Like to be told how they did verbally and face-to-face 
• Want to know how they compare to others 
SP managers often 
• Are direct and factual and get to the point 
• Are expedient, preferring brief discussions, but making 
sure the point is clear 
SP employees receiving feedback may 
• Be direct and outspoken if they do not agree 
• Not be too bothered by criticism unless it means 
something to them in tangible or emotional terms 
SJ Types 
SJ types typically 
• Like to be told what/how they did 
• Like to have something in writing, such as score 
cards with graphs and numbers, that measures 
their progress 
SJ managers often 
• Will have specific examples 
• Provide rankings and ratings 
SJ employees receiving feedback may 
• Be defensive, rationalizing, or silent with 
disappointment 
• Be taken aback at criticism because they are 
usually so hardworking 
NF Types 
NF types typically 
• Prefer people to be sensitive and not too direct 
NF managers often 
• Are concerned with the whole person and check 
for feelings 
• Make others feel good about what they say 
NF employees receiving feedback may 
• Be apologetic that they let you down 
or feel guilty or self-critical 
• Want feedback but can be upset by it 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. 
RM 
9-c
Communication Styles of the Feeling Function Pairs 
NF Types 
Their style 
• Tend to be socializers 
• Are apt to rapidly shift the topic of 
conversation 
• Like to share their feelings about what 
they are doing 
• Are generally interested in many things, 
particularly human stories 
When communicating with this type, 
it is important to 
• Be positive and upbeat 
• Avoid details, as their attention span can 
be short regarding specifics 
• Express ideas about the big picture 
• Take time to create a personal connection, 
as they can be sensitive to clues that 
others do not value them or their input 
SF Types 
Their style 
• Tend to be kind and helpful 
• Often want to help others even if those 
others don’t want any help 
• Like to give longer and more detailed 
explanations 
• May feel they are not “doing their job” if 
they do not take care of you 
• May experience more feelings of guilt than 
other types 
When communicating with this type, 
it is important to 
• Be sensitive to their needs 
• Politely mention time constraints 
• Reassure them that they are valued 
• Be patient 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. 
RM 
10-a
Communication Styles of the Thinking Function Pairs 
NT Types 
Their style 
• Like clear and direct information 
• Give data, and want to receive it, in 
concise sentences 
• May lose focus and interest when too 
many details or opinions are given 
• Can be direct and clipped in their 
approach when frustrated 
When communicating with this type, 
it is important to 
• Be brief and logical 
• Sell them the big-picture benefit 
• Let them know the payoff 
• Outline crucial information on paper for 
them to digest later 
ST Types 
Their style 
• Tend to be very thorough about everything 
• Attend to the details 
• Provide the background logic and support 
analysis 
• Take pride in being experts in their field 
When communicating with this type, 
it is important to 
• Be precise, thorough, and grounded in reality 
• Reveal the source of your information, 
the sequence, etc 
• Avoid discussion of issues on a subjective level 
• Tap into issues of personal relevance to them 
• Give them plenty of time to respond 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. 
RM 
10-b
Type Characteristics Underlying Conflicts 
Extraverts 
• Prefer to develop solutions by talking it through 
• Often change direction or topic during course of 
discussions 
• Experience Introverts as “withholding” 
Sensing Types 
• Define the problem based on concrete events 
and on what actually happened 
• Seek explanations and solutions based on 
experience 
• Experience Intuitive types as “unrealistic” 
Thinking Types 
• Search for logical alternatives and apply them 
to everyone 
• Believe that if a problem can be defined 
accurately and the relevant evidence gathered, 
there will be a “correct” solution 
• Experience Feeling types as “irrational, 
inconsistent, and illogical” 
Judging Types 
• Need structure, decisions, and closure 
• Create plans, structures, and time frames to 
achieve goals 
• Experience Perceiving types as people they cannot 
count on to follow through 
Introverts 
• Prefer measured pacing and need talk-free time for 
internal processing 
• Need a more intense focus, and to come back to 
ideas after consideration 
• Experience Extraverts as “invasive” 
Intuitive Types 
• See specific behavior as part of an underlying pattern 
that is the real problem 
• Seek theoretical explanations and solutions 
• Experience Sensing types as “shooting down their 
ideas” or blocking progress 
Feeling Types 
• Search for individual solutions that work for people 
• Believe the solution will be found by gathering many 
perspectives and finding the answer that fits every-one’s 
needs 
• Experience Thinking types as “cold and uncaring” 
Perceiving Types 
• Need flexibility, and want decisions to grow out of 
the process 
• Have faith in their own internal sense of timing; want 
to be trusted to meet goals in their own ways 
• Experience Judging types as “hemming them in” 
Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission. 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the 
United States and other countries. 
RM 
11-a
Typical Problem-Solving Styles 
NF Types 
• Usually approach the problem from the 
relationship side, bringing in emotions about 
how people are feeling, lives not lived, roads 
not taken, what happens when the people 
are freed 
• Build relationships between people and like 
“living happily ever after” endings 
• Often take liberties by introducing new 
characters who show up to rescue the 
characters 
• Do not always bother with all the factual 
information available to them 
NT Types 
• Often include imaginative use of props 
• Stretch the imagination about what is really 
possible 
• Imagine relationships that go beyond what was 
in the script 
• Are generally original and quirky 
• Often employ high-tech, “mission impossible” 
solutions 
ST Types 
• Are factual 
• Often refer to the specifics of the solution, 
i.e., time, numbers, distance 
• Sometimes speak of solutions in such a way 
that you can “see” what is going on 
• Are practical, stick to the script, and are 
serious in completing the task 
• Often show their playful side by the extra 
“props” they choose 
SF Types 
• Also stick to the facts 
• Are usually very concerned about the 
people—who will be affected and how 
• Often have the characters interact with one 
another in a friendly, helpful way 
• Focus on precise step-by-step instructions 
for solving the problem 
• Come up with practical solutions 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. 
RM 
13-b
Contributions of the Preferences 
Extraversion (E) 
Breadth of interests 
Sensing (S) 
Reliance on facts 
Thinking (T) 
Logic and analysis 
Judging (J) 
Organization 
Introversion (I) 
Depth of concentration 
Intuition (N) 
Grasp of possibilities 
Feeling (F) 
Warmth and sympathy 
Perceiving (P) 
Adaptability 
Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission. 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the 
United States and other countries. 
RM 
14-a
Contributions Made by Each Preference to Each Type 
ISTJ ISFJ INFJ INTJ 
I Depth of concentration I Depth of concentration I Depth of concentration I Depth of concentration 
S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities 
T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis 
J Organization J Organization J Organization J Organization 
ISTP ISFP INFP INTP 
I Depth of concentration I Depth of concentration I Depth of concentration I Depth of concentration 
S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities 
T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis 
P Adaptability P Adaptability P Adaptability P Adaptability 
ESTP ESFP ENFP ENTP 
E Breadth of interests E Breadth of interests E Breadth of interests E Breadth of interests 
S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities 
T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis 
P Adaptability P Adaptability P Adaptability P Adaptability 
ESTJ ESFJ ENFJ ENTJ 
E Breadth of interests E Breadth of interests E Breadth of interests E Breadth of interests 
S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities 
T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis 
J Organization J Organization J Organization J Organization 
Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission. 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the 
United States and other countries. 
RM 
14-b 
EXTRAVERTS INTROVERTS 
Judging Types Perceiving Types Perceiving Types Judging Types 
SENSING TYPES INTUITIVE TYPES 
With Thinking With Feeling With Feeling With Thinking
Individual Goals, Ways of Reducing Conflict, 
and Team Focus of Different Types 
ST Types SF Types NF Types NT Types 
Have as Efficiency Service Empowerment Mastery 
individual goal 
Reduce Having the Clarity in roles Articulating Making sure 
conflict by structures and expectations values the principles 
in place clearly are sound 
Want team Getting the job Offering service Mutual respect Efficiency and 
to focus on done and support and meaningful growth 
work 
Source: From Introduction to Type® in Organizations (3rd ed.), by S. K. Hirsh & J. M. Kummerow, 1998, Mountain View, CA: CPP, Inc. Adapted with permission. 
Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. 
Duplication for any other use, including resale, is a violation of copyright law. Introduction to Type is a trademark or registered trademark of the Myers-Briggs Type 
Indicator Trust in the United States and other countries. 
RM 
14-g

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MBTI Team Workshop

  • 1. MBTI® For Teams Workshop
  • 2. Building Bridges of Trust Exercise 1. Where did you grow up? 2. Do you have any brothers or sisters and where do you fall in the sibling order (oldest, youngest)? 3. Tell us an important or unique challenge of your childhood or teen years.
  • 4. Extraversion or Introversion The direction we focus our attention & energy
  • 5. Behind MBTI Jung's Theory – Orientation of Energy Extraversion Introversion Focus on the inner world of thoughts, feelings, and reflections Focus on the outer world of things, people, and events
  • 6. E – I People who prefer Extraversion: • Focus their energy and attention outward • Are interested in the world of people and things People who prefer Introversion: • Focus their energy and attention inward • Are interested in the inner world of thoughts and reflections We all use both preferences but usually not with equal comfort.
  • 7. Sensing or iNtuition The way we take in information and the kind of information we like and trust
  • 8. Behind MBTI® Jung's Theory – Basic Mental Processes We take in information Perception Sensing Intuition You can't use both methods of taking in information simultaneously, so we develop a preference for using one method over another
  • 9. S – N People who prefer Sensing: • Prefer to take in information using their five senses – sight, sound, feel, smell, and taste People who prefer iNtuition: • Go beyond what is real or concrete and focus on meaning, associations, and relationships We all use both ways of perceiving but we typically prefer and trust one more
  • 10. Thinking or Feeling The way we make decisions
  • 11. Behind MBTI® Jung's Theory – Basic Mental Processes We make decisions about information Judgement Thinking Feeling You can't use both methods of making judgments simultaneously, so we develop a preference for using one method over another
  • 12. T – F People who prefer Thinking: • Make their decisions based on impersonal, objective logic People who prefer Feeling: • Make their decisions with a person-centered, value-based process Both processes are rational and we use both of them, but usually not equally easily.
  • 13. Behind MBTI® Jung's Theory – Basic Mental Processes We make decisions about information Judgement We take in information Perception Sensing Intuition Thinking Feeling You can't use both methods of taking in information simultaneously, so we develop a preference for using one method over another You can't use both methods of making judgments simultaneously, so we develop a preference for using one method over another
  • 14. What can we conclude? - Implications • We all look at the same image but see different things. • Who sees it correctly? • What are the implications and applications of this exercise?
  • 15. Implications • We all look at the same image but see different things. • Who sees it correctly? T’s F’s • T’s concentrate on achieving their desired outcome – the partner/friend changes clothes or they don’t go. F’s often say they don’t care what the person is wearing. • T’s are frank and to-the-point in stating their views about the clothing. F’s are often concerned about embarrassing the person, take a tactful, indirect approach
  • 16. Judging or Perceiving Our attitude to the external world and how we orient ourselves to it
  • 17. Behind MBTI Jung's Theory – Orientation of Attitude Judging Perceiving A spontaneous approach to meting deadlines with a rush of activity towards the end A planned approach to meeting deadlines in a scheduled way
  • 18. J – P People who prefer Judging: • Want the external world to be organised and orderly • Look at the world and see decisions that need to be made People who prefer Perceiving: • Seek to experience the world, not organise it • Look at the world and see options that need to be explored We all use both attitudes but usually not with equal comfort
  • 19. MBTI Team Report Analysis  Your team’s personality type  Your team’s strengths and potential blind spots  Your individual contributions to the team and your potential blind spots  Team problem solving and your preferred problem-solving style  Team communication and your preferred communication style  Team conflict and your conflict style  Similarity/diversity on your team  Organizational influences on your team  Team and individual action plans
  • 20. Working with the Type Table • What challenge exists in working in a group that has a different "group type" than your own type? • What actions might you take to work together effectively?
  • 21. MBTI® Type Table for Oden’s Team ISTJ
  • 23. Your Team’s Potential Blind Spots
  • 31. What Now? • How does your type contribute to the team? • What are the pitfalls for your type? • What are your next steps?
  • 32. Thinking–Feeling Discussion Topics 1. Think about aspects of the workplace (or home) in which your preference for Thinking or Feeling has been an asset, and list a few examples here. 2. List some situations in which your preference has worked against you. 3. Are there specific behaviors you think should be modified, or that you have already modified, for you to be more effective in the workplace? 4. Discuss how your Thinking or Feeling preference plays out when you are having • An impersonal, fact-based conflict • A personal conflict Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. RM 6-b
  • 33. Communication and the Four Temperaments When giving feedback SJs SPs NFs NTs Irritate others by Being too practical Ignoring estab- Taking emotional Being skeptical, to be “fun” lished priorities & moralistic stands splitting hairs Insisting rules Making decisions Creating depen- Hurting feelings should be followed at the last minute dencies Resisting new Plunging ahead Overextending Taking people options in haste themselves for granted Potential pitfalls Deciding issues Being hard to Being highly Being unrealistic are too quickly predict sensitive in expectations Focusing on dire Being impatient Being inflexible Being impatient outcomes with abstraction with respect to with personal their ideals matters When receiving feedback SJs SPs NFs NTs Need Appreciation Acknowledgment Acceptance Recognition Are irritated by Nonstandard Restrictions Impersonal Redundancy procedures treatment Ignored deadlines Being told what Criticism Stupid errors to do Not playing by Maintaining status Lack of positive Illogical actions the rules quo feedback Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. RM 9-a
  • 34. Feedback Styles of the Four Temperaments NT Types NT types typically • Like people to be blunt and direct NT managers often • Are objective and almost clinical • Think they are being sensitive even though others do not experience them as sensitive NT employees receiving feedback may • Conceptually understand the feedback, but can still argue their position • Appear “big” enough to accept it, but may agree to disagree or come back later when their feelings catch up with them SP Types SP types typically • Like to be told how they did verbally and face-to-face • Want to know how they compare to others SP managers often • Are direct and factual and get to the point • Are expedient, preferring brief discussions, but making sure the point is clear SP employees receiving feedback may • Be direct and outspoken if they do not agree • Not be too bothered by criticism unless it means something to them in tangible or emotional terms SJ Types SJ types typically • Like to be told what/how they did • Like to have something in writing, such as score cards with graphs and numbers, that measures their progress SJ managers often • Will have specific examples • Provide rankings and ratings SJ employees receiving feedback may • Be defensive, rationalizing, or silent with disappointment • Be taken aback at criticism because they are usually so hardworking NF Types NF types typically • Prefer people to be sensitive and not too direct NF managers often • Are concerned with the whole person and check for feelings • Make others feel good about what they say NF employees receiving feedback may • Be apologetic that they let you down or feel guilty or self-critical • Want feedback but can be upset by it Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. RM 9-c
  • 35. Communication Styles of the Feeling Function Pairs NF Types Their style • Tend to be socializers • Are apt to rapidly shift the topic of conversation • Like to share their feelings about what they are doing • Are generally interested in many things, particularly human stories When communicating with this type, it is important to • Be positive and upbeat • Avoid details, as their attention span can be short regarding specifics • Express ideas about the big picture • Take time to create a personal connection, as they can be sensitive to clues that others do not value them or their input SF Types Their style • Tend to be kind and helpful • Often want to help others even if those others don’t want any help • Like to give longer and more detailed explanations • May feel they are not “doing their job” if they do not take care of you • May experience more feelings of guilt than other types When communicating with this type, it is important to • Be sensitive to their needs • Politely mention time constraints • Reassure them that they are valued • Be patient Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. RM 10-a
  • 36. Communication Styles of the Thinking Function Pairs NT Types Their style • Like clear and direct information • Give data, and want to receive it, in concise sentences • May lose focus and interest when too many details or opinions are given • Can be direct and clipped in their approach when frustrated When communicating with this type, it is important to • Be brief and logical • Sell them the big-picture benefit • Let them know the payoff • Outline crucial information on paper for them to digest later ST Types Their style • Tend to be very thorough about everything • Attend to the details • Provide the background logic and support analysis • Take pride in being experts in their field When communicating with this type, it is important to • Be precise, thorough, and grounded in reality • Reveal the source of your information, the sequence, etc • Avoid discussion of issues on a subjective level • Tap into issues of personal relevance to them • Give them plenty of time to respond Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. RM 10-b
  • 37. Type Characteristics Underlying Conflicts Extraverts • Prefer to develop solutions by talking it through • Often change direction or topic during course of discussions • Experience Introverts as “withholding” Sensing Types • Define the problem based on concrete events and on what actually happened • Seek explanations and solutions based on experience • Experience Intuitive types as “unrealistic” Thinking Types • Search for logical alternatives and apply them to everyone • Believe that if a problem can be defined accurately and the relevant evidence gathered, there will be a “correct” solution • Experience Feeling types as “irrational, inconsistent, and illogical” Judging Types • Need structure, decisions, and closure • Create plans, structures, and time frames to achieve goals • Experience Perceiving types as people they cannot count on to follow through Introverts • Prefer measured pacing and need talk-free time for internal processing • Need a more intense focus, and to come back to ideas after consideration • Experience Extraverts as “invasive” Intuitive Types • See specific behavior as part of an underlying pattern that is the real problem • Seek theoretical explanations and solutions • Experience Sensing types as “shooting down their ideas” or blocking progress Feeling Types • Search for individual solutions that work for people • Believe the solution will be found by gathering many perspectives and finding the answer that fits every-one’s needs • Experience Thinking types as “cold and uncaring” Perceiving Types • Need flexibility, and want decisions to grow out of the process • Have faith in their own internal sense of timing; want to be trusted to meet goals in their own ways • Experience Judging types as “hemming them in” Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission. Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the United States and other countries. RM 11-a
  • 38. Typical Problem-Solving Styles NF Types • Usually approach the problem from the relationship side, bringing in emotions about how people are feeling, lives not lived, roads not taken, what happens when the people are freed • Build relationships between people and like “living happily ever after” endings • Often take liberties by introducing new characters who show up to rescue the characters • Do not always bother with all the factual information available to them NT Types • Often include imaginative use of props • Stretch the imagination about what is really possible • Imagine relationships that go beyond what was in the script • Are generally original and quirky • Often employ high-tech, “mission impossible” solutions ST Types • Are factual • Often refer to the specifics of the solution, i.e., time, numbers, distance • Sometimes speak of solutions in such a way that you can “see” what is going on • Are practical, stick to the script, and are serious in completing the task • Often show their playful side by the extra “props” they choose SF Types • Also stick to the facts • Are usually very concerned about the people—who will be affected and how • Often have the characters interact with one another in a friendly, helpful way • Focus on precise step-by-step instructions for solving the problem • Come up with practical solutions Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. RM 13-b
  • 39. Contributions of the Preferences Extraversion (E) Breadth of interests Sensing (S) Reliance on facts Thinking (T) Logic and analysis Judging (J) Organization Introversion (I) Depth of concentration Intuition (N) Grasp of possibilities Feeling (F) Warmth and sympathy Perceiving (P) Adaptability Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission. Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the United States and other countries. RM 14-a
  • 40. Contributions Made by Each Preference to Each Type ISTJ ISFJ INFJ INTJ I Depth of concentration I Depth of concentration I Depth of concentration I Depth of concentration S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis J Organization J Organization J Organization J Organization ISTP ISFP INFP INTP I Depth of concentration I Depth of concentration I Depth of concentration I Depth of concentration S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis P Adaptability P Adaptability P Adaptability P Adaptability ESTP ESFP ENFP ENTP E Breadth of interests E Breadth of interests E Breadth of interests E Breadth of interests S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis P Adaptability P Adaptability P Adaptability P Adaptability ESTJ ESFJ ENFJ ENTJ E Breadth of interests E Breadth of interests E Breadth of interests E Breadth of interests S Reliance on facts S Reliance on facts N Grasp of possibilities N Grasp of possibilities T Logic and analysis F Warmth and sympathy F Warmth and sympathy T Logic and analysis J Organization J Organization J Organization J Organization Source: From MBTI® Manual (3rd ed.), by I. B. Myers, M. H. McCaulley, N. L. Quenk, & A. L. Hammer, 1998, Mountain View, CA: CPP, Inc. Copyright 1998 by CPP, Inc. Adapted with permission. Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. MBTI is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the United States and other countries. RM 14-b EXTRAVERTS INTROVERTS Judging Types Perceiving Types Perceiving Types Judging Types SENSING TYPES INTUITIVE TYPES With Thinking With Feeling With Feeling With Thinking
  • 41. Individual Goals, Ways of Reducing Conflict, and Team Focus of Different Types ST Types SF Types NF Types NT Types Have as Efficiency Service Empowerment Mastery individual goal Reduce Having the Clarity in roles Articulating Making sure conflict by structures and expectations values the principles in place clearly are sound Want team Getting the job Offering service Mutual respect Efficiency and to focus on done and support and meaningful growth work Source: From Introduction to Type® in Organizations (3rd ed.), by S. K. Hirsh & J. M. Kummerow, 1998, Mountain View, CA: CPP, Inc. Adapted with permission. Type in Action! © 2002 by Barbara D. Mathews and Catharine A. Larkin. Published by CPP, Inc. Permission is hereby granted to reproduce this master for workshop use. Duplication for any other use, including resale, is a violation of copyright law. Introduction to Type is a trademark or registered trademark of the Myers-Briggs Type Indicator Trust in the United States and other countries. RM 14-g