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1Copyright © 2011, Elsevier Inc. All rights Reserved
Chapter 14
YouTube
Contrasting Patterns of Content,
Interaction, and Prominence
Analyzing Social Media Networks with NodeXL
Insights from a Connected World
2
Dana Rotman is a PhD candidate at the University of Maryland iSchool. She
holds an L.Lb in Law from the Hebrew University in Jerusalem, and an MA in
Information Studies (Cum Laude) from Bar-Ilan University in Israel. Her
research lies in the intersection of content and structure of social media.
Currently she is studying the effect different tools and communication
intentions have on the interaction created around videos that are shared
online. She is the recipient of the 2009 Yahoo! Key Scientific Challenges
Award.
Jennifer Golbeck is an Assistant Professor in the College of
Information Studies at the University of Maryland, College Park where
she is co-director of the Human-Computer Interaction Lab. Her
research interests are generally artificial intelligence and human
computer interaction, specifically addressing social networks, trust,
and web science, with a theme of leveraging social information to build
intelligent interfaces and improve information access.
3Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.1
Chapter14
A YouTube video page, presenting the video alongside metadata about it
and social tools for interaction with other users.
4Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.2
Chapter14
YouTube user channel for the singer Rihanna, presenting latest videos,
information about the user, and tools for social interaction.
5Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.3
Chapter14
Examples of different networks found in YouTube.
6Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.4
Chapter14
NodeXL Video network data import dialog box, marked for importing videos
that contain the word “makeup” in their title, keywords, description, categories,
or username. The number of imported videos is limited here to 100 but can be
set higher.
7Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.5
Chapter14
NodeXL YouTube User network data import dialog box, set to import 1.5 levels
of the user’s friendship and subscription network. Network size is limited to 200
people and statistics columns about user activity provided by YouTube will be
added.
8Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.6
Chapter14
Rihanna’s egocentric YouTube network NodeXL Edges worksheet, after
importing 1.5 levels of friendship and subscription lists.
9Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.7
Chapter14
Rihanna’s egocentric YouTube network displayed in NodeXL. The primary
layout (a) does not provide any information about the vertices but illustrates a
typical single level egocentric layout. After filtering based on degree and edge
weight and adding images to the prominent vertices (b), a small number of
important connections are revealed.
10Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.8
Chapter14
Leesha Harvey’s egocentric YouTube network NodeXL Edges worksheet, after
importing 1.5 levels of friendship and subscription lists.
11Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.9
Chapter14
NodeXL maps of Leesha Harvey’s egocentric YouTube networks. Layout I
displays the overall friendship (blue) network and the underlying subscription
(orange) network; layout II shows them after filtering based on degree >= 25
and reveals that the friendship network is denser than the subscription
network, with only one subscriber who also befriended many other YouTubers.
12Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.10
Chapter14
NodeXL map of Leesha Harvey’s egocentric YouTube network with images,
edges filtered by edge weight and vertices by degree. This layout shows the
most connected users in Leesha Harvey’s network, most of whom are her
friends, with only one subscriber included in the network. Clicking on the
images will link to the users’ channels and will show that the majority of them
share the same musical genre as Leesha Harvey.
13Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.11
Chapter14
Initial NodeXL visualization of the YouTube video network for the tag
“makeup,” limited to 200 videos. This initial, incomprehensible, visualization is
a starting point for exploration of the video network.
14Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.12
Chapter14
NodeXL network maps of the YouTube “makeup” tag, showing gradual filtering
based on edge weight. (a) The network after filtering where edge weight >= 2.
(b) The network after filtering where edge weight >= 4. Filtering reveals the
network patterns from the mass of overall data.
(a) (b)
15Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.13
Chapter14
NodeXL graph of the YouTube Makeup video network after filtering for edge
weight >= 5, opacity mapped to edge weight, and clusters computed. You can
observe five major clusters of videos, two of which (pink and green) are visibly
denser hubs of interconnections that span outside the cluster to include videos
that belong to other clusters; and the other three (blue, red, and orange) are
more sparse and less interconnected. Several isolates are placed at the
bottom of the graph.
16Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.14
Chapter14
The position of “Natural makeup” within the NodeXL graph of the YouTube
makeup video network. Vertex opacity and size are mapped to views and
comments, respectively. The betweenness centrality of this video indicates
that it bridges between one otherwise isolated cluster and several other
clusters. It is a boundary object that connects several communities of interest
in the network; however, this role is not reflected in overall popularity of the
video in the YouTube network.
17Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.15
Chapter14
NodeXL maps of the “Queen of hearts” (a), the highest rated video in the
YouTube makeup video network is an isolate, whereas “Beau Nelson’s
Essential Makeup Tips” (b), the most favorited video in the network, is
peripheral to the core of the network, connected to only one other video.
(a) (b)
18Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.16
Chapter14
NodeXL chart with vertex size mapped to degree, opacity to number of views,
and vertex visibility to the number of comments a video received, Panacea81’s
“Leona Lewis ‘Bleeding Love’ inspired makeup look” video stands out as
combining the highest centrality metrics as well as the highest overall
popularity measures in the YouTube network. This video, and its author, can
be a good starting point for exploring the network and for commercial efforts.
19Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.17
Chapter14
Preliminary layout of NodeXL map of YouTube “healthcare reform” video
commenter’s network, using the Harel-Koren layout. This layout is relatively
unhelpful in revealing network patterns but is a starting point for further
analysis.
20Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.18
Chapter14
NodeXL map of YouTube healthcare reform videos with color and size
corresponding to views and comments, respectively. The number of comments
and views do not necessarily correlate: red vertices, which generated many
comments, are not always the most viewed (mapped to larger size), whereas
several blue vertices (low number of comments) were viewed as many times
as the more commented-on videos.
21Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.19
Chapter14
NodeXL map of YouTube healthcare reform video network with color and size
corresponding to the number of comments and ratings for each video,
respectively. The blue vertices, which are not frequently commented on,
received (in general) higher ratings than the more commented-on videos. This
may be the outcome of contentious content that generated heated discussion
but dissent that was reflected in lower ratings. The highlighted video has the
highest betweenness centrality, making it a pivotal video in the online
discussion.
22Copyright © 2011, Elsevier Inc. All rights Reserved
FIGURE 14.20
Chapter14
NodeXL map of clusters of YouTube videos discussing healthcare reform
linked by shared comments. With two exceptions (the yellow cluster reflecting
opponents to the administration healthcare plan and the red cluster reflecting
videos supporting the plan), most clusters do not portray contextual ties
between the videos.

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Analyzing social media networks with NodeXL - Chapter-14 Images

  • 1. 1Copyright © 2011, Elsevier Inc. All rights Reserved Chapter 14 YouTube Contrasting Patterns of Content, Interaction, and Prominence Analyzing Social Media Networks with NodeXL Insights from a Connected World
  • 2. 2 Dana Rotman is a PhD candidate at the University of Maryland iSchool. She holds an L.Lb in Law from the Hebrew University in Jerusalem, and an MA in Information Studies (Cum Laude) from Bar-Ilan University in Israel. Her research lies in the intersection of content and structure of social media. Currently she is studying the effect different tools and communication intentions have on the interaction created around videos that are shared online. She is the recipient of the 2009 Yahoo! Key Scientific Challenges Award. Jennifer Golbeck is an Assistant Professor in the College of Information Studies at the University of Maryland, College Park where she is co-director of the Human-Computer Interaction Lab. Her research interests are generally artificial intelligence and human computer interaction, specifically addressing social networks, trust, and web science, with a theme of leveraging social information to build intelligent interfaces and improve information access.
  • 3. 3Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.1 Chapter14 A YouTube video page, presenting the video alongside metadata about it and social tools for interaction with other users.
  • 4. 4Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.2 Chapter14 YouTube user channel for the singer Rihanna, presenting latest videos, information about the user, and tools for social interaction.
  • 5. 5Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.3 Chapter14 Examples of different networks found in YouTube.
  • 6. 6Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.4 Chapter14 NodeXL Video network data import dialog box, marked for importing videos that contain the word “makeup” in their title, keywords, description, categories, or username. The number of imported videos is limited here to 100 but can be set higher.
  • 7. 7Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.5 Chapter14 NodeXL YouTube User network data import dialog box, set to import 1.5 levels of the user’s friendship and subscription network. Network size is limited to 200 people and statistics columns about user activity provided by YouTube will be added.
  • 8. 8Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.6 Chapter14 Rihanna’s egocentric YouTube network NodeXL Edges worksheet, after importing 1.5 levels of friendship and subscription lists.
  • 9. 9Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.7 Chapter14 Rihanna’s egocentric YouTube network displayed in NodeXL. The primary layout (a) does not provide any information about the vertices but illustrates a typical single level egocentric layout. After filtering based on degree and edge weight and adding images to the prominent vertices (b), a small number of important connections are revealed.
  • 10. 10Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.8 Chapter14 Leesha Harvey’s egocentric YouTube network NodeXL Edges worksheet, after importing 1.5 levels of friendship and subscription lists.
  • 11. 11Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.9 Chapter14 NodeXL maps of Leesha Harvey’s egocentric YouTube networks. Layout I displays the overall friendship (blue) network and the underlying subscription (orange) network; layout II shows them after filtering based on degree >= 25 and reveals that the friendship network is denser than the subscription network, with only one subscriber who also befriended many other YouTubers.
  • 12. 12Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.10 Chapter14 NodeXL map of Leesha Harvey’s egocentric YouTube network with images, edges filtered by edge weight and vertices by degree. This layout shows the most connected users in Leesha Harvey’s network, most of whom are her friends, with only one subscriber included in the network. Clicking on the images will link to the users’ channels and will show that the majority of them share the same musical genre as Leesha Harvey.
  • 13. 13Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.11 Chapter14 Initial NodeXL visualization of the YouTube video network for the tag “makeup,” limited to 200 videos. This initial, incomprehensible, visualization is a starting point for exploration of the video network.
  • 14. 14Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.12 Chapter14 NodeXL network maps of the YouTube “makeup” tag, showing gradual filtering based on edge weight. (a) The network after filtering where edge weight >= 2. (b) The network after filtering where edge weight >= 4. Filtering reveals the network patterns from the mass of overall data. (a) (b)
  • 15. 15Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.13 Chapter14 NodeXL graph of the YouTube Makeup video network after filtering for edge weight >= 5, opacity mapped to edge weight, and clusters computed. You can observe five major clusters of videos, two of which (pink and green) are visibly denser hubs of interconnections that span outside the cluster to include videos that belong to other clusters; and the other three (blue, red, and orange) are more sparse and less interconnected. Several isolates are placed at the bottom of the graph.
  • 16. 16Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.14 Chapter14 The position of “Natural makeup” within the NodeXL graph of the YouTube makeup video network. Vertex opacity and size are mapped to views and comments, respectively. The betweenness centrality of this video indicates that it bridges between one otherwise isolated cluster and several other clusters. It is a boundary object that connects several communities of interest in the network; however, this role is not reflected in overall popularity of the video in the YouTube network.
  • 17. 17Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.15 Chapter14 NodeXL maps of the “Queen of hearts” (a), the highest rated video in the YouTube makeup video network is an isolate, whereas “Beau Nelson’s Essential Makeup Tips” (b), the most favorited video in the network, is peripheral to the core of the network, connected to only one other video. (a) (b)
  • 18. 18Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.16 Chapter14 NodeXL chart with vertex size mapped to degree, opacity to number of views, and vertex visibility to the number of comments a video received, Panacea81’s “Leona Lewis ‘Bleeding Love’ inspired makeup look” video stands out as combining the highest centrality metrics as well as the highest overall popularity measures in the YouTube network. This video, and its author, can be a good starting point for exploring the network and for commercial efforts.
  • 19. 19Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.17 Chapter14 Preliminary layout of NodeXL map of YouTube “healthcare reform” video commenter’s network, using the Harel-Koren layout. This layout is relatively unhelpful in revealing network patterns but is a starting point for further analysis.
  • 20. 20Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.18 Chapter14 NodeXL map of YouTube healthcare reform videos with color and size corresponding to views and comments, respectively. The number of comments and views do not necessarily correlate: red vertices, which generated many comments, are not always the most viewed (mapped to larger size), whereas several blue vertices (low number of comments) were viewed as many times as the more commented-on videos.
  • 21. 21Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.19 Chapter14 NodeXL map of YouTube healthcare reform video network with color and size corresponding to the number of comments and ratings for each video, respectively. The blue vertices, which are not frequently commented on, received (in general) higher ratings than the more commented-on videos. This may be the outcome of contentious content that generated heated discussion but dissent that was reflected in lower ratings. The highlighted video has the highest betweenness centrality, making it a pivotal video in the online discussion.
  • 22. 22Copyright © 2011, Elsevier Inc. All rights Reserved FIGURE 14.20 Chapter14 NodeXL map of clusters of YouTube videos discussing healthcare reform linked by shared comments. With two exceptions (the yellow cluster reflecting opponents to the administration healthcare plan and the red cluster reflecting videos supporting the plan), most clusters do not portray contextual ties between the videos.