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The new roles of Human Resources: do we really need the area of Human Resources?  Talent Management  and  Innovation for reinvented companies
The new roles of Human Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Global business trends ,[object Object],[object Object],[object Object]
Global business trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Global business trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Global business trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Global business trends ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
External pressures Economic crisis Lack of funding Drop of consumption Loss of customers Rapid cost reductions Layoffs Downsizing Increased sales pressure and, eventually … mergers or acquisitions ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Globalization Enterprise sustainability War to attract customers: customer oriented capabilities and organization Active cost management Technology renewal, as another key lever to innovate and to be competitive
People management implications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ Business as usual” pressures ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Crisis pressures +/-
How is positioning your company? “ Stay in the freezer” ,[object Object],[object Object],[object Object],[object Object],“ Hyperactivity” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Where do you think is your company? On the left side? On the right side?
How is positioning your company? “ Stay in the freezer” “ Hyperactivity” ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Where do you think is your company? ,[object Object],[object Object],On the left side? On the right side?
HR trends and roles ,[object Object],[object Object],[object Object],[object Object],Support services Strategy and planning Internal communication Performance management Training and development Recruiting Rewards and benefits Jobs description and selection Organization development Labour and legal framework Payroll and administration Technological support Health and safety Human Resources Audit Illustrative
HR trends and roles ,[object Object],? Innovation Productivity Customers Quality Leadership development Organization proficiency Workforce productivity Employee engagement Workforce proficiency and adaptability Acceptance of change Ability and willingness to innovate People management efficiency
HR trends and roles: Process-oriented operations ,[object Object],[object Object],[object Object],[object Object],[object Object],Rewards Internal selection and recruitment Resources planning Leave management Performance management Training and development Deployment Not only the employee life cycle but end-to-end processes
HR trends and roles: Process-oriented operations ,[object Object],Develop the strategic and policy framework Define Talent Architecture Continuous Talent Definition Review of Talent Management Strategy Competency framework maintenance Development and diffusion of the employer brand Define and support organization structure and practices Talent acquisition Talent Retention People management Organization design Change management support Knowledge transference processes Quality and innovation processes Somebody responsible for combining performance, development, compensation and engagement to develop and preserve best people Somebody responsible for the profitability of people investment Illustrative
HR trends and roles: Process-oriented operations ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Process view Organisation view
HR trends and roles:   People management versus administration ,[object Object],People management efficiency Pressure to increase productivity, engagement, innovation, individualization, …, that is to say, pressure to spend more money. Pressure to reduce people costs, and Human Resources costs, that is to say, pressure to standardize and spend less money. Separation between people management and administration Leadership development Organization proficiency Workforce productivity Employee engagement Workforce proficiency and adaptability Acceptance of change Ability and willingness to innovate
HR trends and roles:   People management versus administration ,[object Object],Process view Organisation view Administrative part of the processes flows. First candidate to externalization? Service level agreement
HR trends and roles: Line managers role ,[object Object],[object Object],[object Object],[object Object],[object Object]
HR trends and roles: Line managers role ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR trends and roles: Line managers role ,[object Object],[object Object],Process view Organisation view Administrative part of the processes flows. Tasks and decisions of people managers, helped by  HR Coaches  and  HR Business Partners .
HR trends and roles: Line managers role ,[object Object],[object Object],[object Object],[object Object],Manager HR specialist / HR coach / HR Business Partner HR administration Is it easy to do? Is the workload acceptable? Is any value added to the decisions of the manager? Do they run the process with efficiency and quality?
HR trends and roles: Talent Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ War of talent” Capability to  attract ,  develop ,  retain  and obtain the  maximum performance  of the  most critical and decisive professionals for the company , by means of  differentiated management practices
HR trends and roles: Talent Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Employees pyramid
HR trends and roles: Talent Management ,[object Object],Talent market (internal and external) ,[object Object],[object Object],[object Object],[object Object],Business strategy Critical capabilities Talent Management challenges ,[object Object],Employees pyramid ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Examples
HR trends and roles: Talent Management ,[object Object],Employees pyramid Engage and retain What happens? Leave management? Train and retain Skills and knowledge Performance + - - +
HR trends and roles: Talent Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Employees pyramid
HR trends and roles: Talent Management ,[object Object],Define Talent needs Discover and manage external talent sources Discover internal talent Develop talent Deploy talent in the right place at the right time ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR trends and roles: Talent Management ,[object Object],[object Object],[object Object],[object Object]
HR trends and roles: Talent Management ,[object Object],Talent retention actions Talent acquisition actions Critical workforce? ---------------------------- Talent management challenge? Workforce ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],IT project managers International office managers Managers of commercial teams ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR trends and roles: Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
HR trends and roles: Innovation ,[object Object],[object Object],[object Object],Training programs offer the right balance of generalist and specialized training, including internal mechanism to innovate Knowledge management practices allow the creation of multidisciplinary teams that have access to external up-to-date information as well as information from other areas Performance management practices give value to team work Leaders and people in general accepts and manage efficiently all kinds of diversity, assuring organizational justice Leaders and line managers do not overreact to employee mistakes or lack of knowledge (to shame the employee and to spread the mistake does not make them better) Knowledge sharing, companionship, initiative, …, are well valued by leaders, and more than individualist behaviours Innovation is the CEO agenda, assuming that cannot produce short term financial results There are clear processes and mechanisms to create a portfolio of opportunities to innovate, and to implement those with more business impact Leadership behaviour Human Resources Innovation department Who can contribute more to this behaviour? - -   - -   -    -    -   -   -  - -  
HR trends and roles: Innovation ,[object Object],Evaluation of results Innovation supervision ,[object Object],[object Object],[object Object],[object Object],Innovation direction Prioritisation and project selection Generation of ideas Innovation Area Employees Clients Crowd sourcing Providers Innovation external network Prospective analysis Client and market deep knowledge Internal operations knowledge Business Core skills Skills and culture for Innovation Innovation performance management Leadership development for Innovation Knowledge sharing practices and tools Training for Innovation
HR trends and roles: Innovation ,[object Object],Leadership development for Innovation Knowledge sharing practices and tools Training for Innovation ,[object Object],[object Object],[object Object],[object Object],Coaching Presentation to board of directors Prioritisation and business plan New products and services design Team working training and tasks assignment Configuration of multidisciplinary teams Ideas implementation Ideas selection
HR trends and roles: Innovation ,[object Object],Leadership development for Innovation Knowledge sharing practices and tools Training for Innovation ,[object Object],[object Object],[object Object]
HR trends and roles: Innovation ,[object Object],Knowledge sharing practices and tools Training for Innovation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational models: do we really need the area of Human Resources? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational models: do we really need the area of Human Resources? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Organizational models: do we really need the area of Human Resources? ,[object Object],CEO Leadership development Operations Financing HR Business Partner HR Business Partner HR Services Change management Labour and legal Human Resources HR Administration Technical Services Recruiting Training
Organizational models: do we really need the area of Human Resources? ,[object Object],CEO People development Operations Financing HR Administration Labour and legal Human Resources Change Management Recruiting Training
Organizational models: do we really need the area of Human Resources? ,[object Object],CEO People development Operations Financing HR Administration Labour and legal Administrative services Change Management / organization support Talent Management Leadership development Knowledge management and Innovation support Talent acquisition Talent retention HR Business Partner
Organizational models: do we really need the area of Human Resources? ,[object Object],[object Object],Administrative part of the processes flows. Process view
Organizational models: do we really need the area of Human Resources? ,[object Object],[object Object]
Thanks

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New Roles Of Human Resources (PPT)

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Notes de l'éditeur

  1. Globalization. Companies size, complexity, and business diversity. Global operating model that takes advantage of synergies and diversity. Enterprise sustainability: Risk management. Ability to innovate as a key lever to be competitive Ability to change quickly. War to attract customers: customer oriented capabilities and organization. Service excellence. Products and services oriented to customer satisfaction, and profitability. Active cost management (as a result of a cost reductions atmosphere, many times needed due to lack of funding): Operations excellence. Active management of investment: technology, transformations, new business/products, … Active management of salaries, benefits (global compensation). Expenses: travel, offices, … Technology renewal, and as another key lever to innovate and to be competitive. Customer, employee, and process centred technology: usable and useful technology! Demand management oriented to profitability and sustainability, deriving costs from maintenance and infrastructure to value creation investments.
  2. Globalization. Companies size, complexity, and business diversity. Global operating model that takes advantage of synergies and diversity. Enterprise sustainability: Risk management. Ability to innovate as a key lever to be competitive Ability to change quickly. War to attract customers: customer oriented capabilities and organization. Service excellence. Products and services oriented to customer satisfaction, and profitability. Active cost management (as a result of a cost reductions atmosphere, many times needed due to lack of funding): Operations excellence. Active management of investment: technology, transformations, new business/products, … Active management of salaries, benefits (global compensation). Expenses: travel, offices, … Technology renewal, and as another key lever to innovate and to be competitive. Customer, employee, and process centred technology: usable and useful technology! Demand management oriented to profitability and sustainability, deriving costs from maintenance and infrastructure to value creation investments.
  3. Globalization. Companies size, complexity, and business diversity. Global operating model that takes advantage of synergies and diversity. Enterprise sustainability: Risk management. Ability to innovate as a key lever to be competitive Ability to change quickly. War to attract customers: customer oriented capabilities and organization. Service excellence. Products and services oriented to customer satisfaction, and profitability. Active cost management (as a result of a cost reductions atmosphere, many times needed due to lack of funding): Operations excellence. Active management of investment: technology, transformations, new business/products, … Active management of salaries, benefits (global compensation). Expenses: travel, offices, … Technology renewal, and as another key lever to innovate and to be competitive. Customer, employee, and process centred technology: usable and useful technology! Demand management oriented to profitability and sustainability, deriving costs from maintenance and infrastructure to value creation investments.
  4. Globalization. Companies size, complexity, and business diversity. Global operating model that takes advantage of synergies and diversity. Enterprise sustainability: Risk management. Ability to innovate as a key lever to be competitive Ability to change quickly. War to attract customers: customer oriented capabilities and organization. Service excellence. Products and services oriented to customer satisfaction, and profitability. Active cost management (as a result of a cost reductions atmosphere, many times needed due to lack of funding): Operations excellence. Active management of investment: technology, transformations, new business/products, … Active management of salaries, benefits (global compensation). Expenses: travel, offices, … Technology renewal, and as another key lever to innovate and to be competitive. Customer, employee, and process centred technology: usable and useful technology! Demand management oriented to profitability and sustainability, deriving costs from maintenance and infrastructure to value creation investments.
  5. Globalization. Companies size, complexity, and business diversity. Global operating model that takes advantage of synergies and diversity. Enterprise sustainability: Risk management. Ability to innovate as a key lever to be competitive Ability to change quickly. War to attract customers: customer oriented capabilities and organization. Service excellence. Products and services oriented to customer satisfaction, and profitability. Active cost management (as a result of a cost reductions atmosphere, many times needed due to lack of funding): Operations excellence. Active management of investment: technology, transformations, new business/products, … Active management of salaries, benefits (global compensation). Expenses: travel, offices, … Technology renewal, and as another key lever to innovate and to be competitive. Customer, employee, and process centred technology: usable and useful technology! Demand management oriented to profitability and sustainability, deriving costs from maintenance and infrastructure to value creation investments.