Personal Information
Entreprise/Lieu de travail
London, United Kingdom United Kingdom
Profession
Senior Service Designer at Engine Service Design
Secteur d’activité
Advertising / Marketing / PR
À propos
With my feet in Management and Marketing, and my heart in Service Design, I love to rethink services, and to translate user and actor needs into concrete actionable insights that make sense for companies.
Travelled to close to 30 countries across 5 continents, lived in 5 countries, grew up in a dual nationality home, speak 3 languages fluently and can conduct research in 4.
I am just as comfortable prioritising user needs through multivariate statistics, as I am doing this by breaking down observations and interviews. I particularly enjoy blending the two.
As a communicative, positive thinker, I am a team player that is constantly seeking to improve myself and learn.
Experience rang...
Mots-clés
service research
experience
service design projects
project
service design tools
service design
bed and breakfast
sintra
Tout plus
Présentations
(2)J’aime
(2)JTBD Meetup #8: Conducting Retrospective Jobs-To-Be-Done Interviews
Martin Jordan
•
il y a 8 ans
Journey maps
Mary Lan
•
il y a 9 ans
Personal Information
Entreprise/Lieu de travail
London, United Kingdom United Kingdom
Profession
Senior Service Designer at Engine Service Design
Secteur d’activité
Advertising / Marketing / PR
À propos
With my feet in Management and Marketing, and my heart in Service Design, I love to rethink services, and to translate user and actor needs into concrete actionable insights that make sense for companies.
Travelled to close to 30 countries across 5 continents, lived in 5 countries, grew up in a dual nationality home, speak 3 languages fluently and can conduct research in 4.
I am just as comfortable prioritising user needs through multivariate statistics, as I am doing this by breaking down observations and interviews. I particularly enjoy blending the two.
As a communicative, positive thinker, I am a team player that is constantly seeking to improve myself and learn.
Experience rang...
Mots-clés
service research
experience
service design projects
project
service design tools
service design
bed and breakfast
sintra
Tout plus