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Developing a simple
marke0ng communica0on
strategy
21 June 2018 | Mel Kettle
If you fail to plan, you
are planning to fail
- Benjamin Franklin
Research
• Environmental trends
• Demographic trends
• Market trends
• Competitors
• Customer
• Internal challenges
Look at:
• Sensis Social Media report 2017
• Census data
• Industry reports
Image: Shutterstock
Goals and objec9ves
Specific
Measurable
Agreed upon
Realistic
Time-based
Image: Shutterstock
Target audience
Who are they?
• demographics - age, gender
• geographic - where?
• buying preferences - online vs brick
• psychographic - attitude, value, lifestyle
• where do they hang out on social??
Also look at other stakeholders
• Staff, Board, Executive Management
Image: Shutterstock
Key considera9ons
• Strategic plan
• Approval process
• Resourcing - time, budget, people
• Stakeholders
Image: Shutterstock
Communica9on channels
Offline
• Mass media advertising - TV, radio, print
• Outdoor - billboards, cars
• Brochures
• Presentations, events
Online
• websites and ecommerce
• social media
• email marketing
• Adwords, Facebook ads
Image: Shutterstock
Iden9fy the right channels
for your audience
• Who is your audience?
• Where do they hang out?
• How do they like to receive
information? words, video, audio
• What is your message?
Digital landscape
Social media channels
• Facebook, twitter, LinkedIn etc
• Ads - Facebook, Instagram etc
• Scheduling - SmarterQueue, Buffer,
Hootsuite
Image: Shutterstock
Time management
Editorial calendar
January
1 New Years Day
26 Australia Day
February
14 Valentines Day
March April
May June July August
September October November December
Content calendar
Topic/Title Content/details Keywords Target audience
Offer/Call to
Action
Monday
Author -
Due date -
Publish Date
Tuesday
Wednesday
Thursday
Resource mangement
• Money
• Time
• People
• Look at what can be outsourced -
internally AND externally
Image: Shutterstock
Image: Shutterstock
Measurement & metrics
• Sales
• Customers
• Share of market / share of wallet
• Social media
• volume, reach, engagement, share of
voice, influence
Don’t forget to review and refine!
Image: Shutterstock
Risk
• Failure to engage
• Confidential information posted on social media
• Unauthorised use of photos
• Operational risks - the risk of loss resulting from:
• inadequate or failed internal processes
• people and systems
• external events.
• Reputation risks
Image: Shutterstock
July Workshops
How to become a social association
• Melbourne - 5 July
• Sydney - 10 July
• Brisbane - 12 July
• Wellington - 26 July
https://www.melkettle.com/events/
Book by Friday for a 10% discount -
use the code: WEBINAR
My book
A signed hard copy - melkettle.com
Unsigned - Amazon, Barnes & Noble
ebook - Amazon, iBooks, Kobo
Want more?
Pop your email in the
chat box
•Workshops
•Coaching
•Training
•Mentoring
•Keynotes
Image: Shutterstock
Any ques9ons?
Image: Shutterstock
Image: Shutterstock
Mel KeIle
0404 600 889
melkettle.com
mel@melkettle.com

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Developing a simple marketing communication strategy by Mel Kettle

  • 1. Developing a simple marke0ng communica0on strategy 21 June 2018 | Mel Kettle
  • 2. If you fail to plan, you are planning to fail - Benjamin Franklin
  • 3. Research • Environmental trends • Demographic trends • Market trends • Competitors • Customer • Internal challenges Look at: • Sensis Social Media report 2017 • Census data • Industry reports Image: Shutterstock
  • 4. Goals and objec9ves Specific Measurable Agreed upon Realistic Time-based Image: Shutterstock
  • 5. Target audience Who are they? • demographics - age, gender • geographic - where? • buying preferences - online vs brick • psychographic - attitude, value, lifestyle • where do they hang out on social?? Also look at other stakeholders • Staff, Board, Executive Management Image: Shutterstock
  • 6. Key considera9ons • Strategic plan • Approval process • Resourcing - time, budget, people • Stakeholders Image: Shutterstock
  • 7. Communica9on channels Offline • Mass media advertising - TV, radio, print • Outdoor - billboards, cars • Brochures • Presentations, events Online • websites and ecommerce • social media • email marketing • Adwords, Facebook ads Image: Shutterstock
  • 8. Iden9fy the right channels for your audience • Who is your audience? • Where do they hang out? • How do they like to receive information? words, video, audio • What is your message?
  • 10. Social media channels • Facebook, twitter, LinkedIn etc • Ads - Facebook, Instagram etc • Scheduling - SmarterQueue, Buffer, Hootsuite Image: Shutterstock
  • 12. Editorial calendar January 1 New Years Day 26 Australia Day February 14 Valentines Day March April May June July August September October November December
  • 13. Content calendar Topic/Title Content/details Keywords Target audience Offer/Call to Action Monday Author - Due date - Publish Date Tuesday Wednesday Thursday
  • 14. Resource mangement • Money • Time • People • Look at what can be outsourced - internally AND externally Image: Shutterstock
  • 16. Measurement & metrics • Sales • Customers • Share of market / share of wallet • Social media • volume, reach, engagement, share of voice, influence Don’t forget to review and refine! Image: Shutterstock
  • 17. Risk • Failure to engage • Confidential information posted on social media • Unauthorised use of photos • Operational risks - the risk of loss resulting from: • inadequate or failed internal processes • people and systems • external events. • Reputation risks Image: Shutterstock
  • 18. July Workshops How to become a social association • Melbourne - 5 July • Sydney - 10 July • Brisbane - 12 July • Wellington - 26 July https://www.melkettle.com/events/ Book by Friday for a 10% discount - use the code: WEBINAR
  • 19. My book A signed hard copy - melkettle.com Unsigned - Amazon, Barnes & Noble ebook - Amazon, iBooks, Kobo
  • 20. Want more? Pop your email in the chat box •Workshops •Coaching •Training •Mentoring •Keynotes Image: Shutterstock
  • 22. Image: Shutterstock Mel KeIle 0404 600 889 melkettle.com mel@melkettle.com