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MICHAEL J EDWARDS
566 South 3rd
Street Apartment 9B
Coshocton Ohio, 43812
Cell- (614) 917-7068
Email- Michael.edwards92@gmail.com
PROFESIONAL SKILLS
 Computer skills
o Microsoft word; Excel; Power point; Cellular phones, Droid Software Market, trouble
shooting,android, apple, windows, and blackberry phones.
 Photography
o Utilizing digital high quality cameras to old fashioned film cameras.
o Sold photos and won awards for them.
 Remodeling and Design
o Installing, fixing, replacing, and moving kitchen appliances over distances and through cities
and towns
o Using hardware and tools correctly to complete the job
 Instructor Creative and Tradition dance
 Developed team work skills
 Sales skills include
o Customer service, troubleshooting cellular phone difficulties, interpersonal relationship
building, cold phone calling, business building, knowledge and training in sales and wireless
technologies
 Successful in team negotiations
 Top representative in sales
o several weeks in a row with multiple stores
WORK EXPERIENCE
Verizon Wireless Corporate October,2014- May2016
Solution Specialist
 Management Sales and customer service
 Management (i.e. opening, closing, deposits,running sales floor, coaching’s,helping new hires in
learning systems.)
 Weekly inventory and merchandising
 Sales based on customer desires
 Applied Upselling tools
 Top Representative for 10+ months - Net Promoter Score (NPS)
MICHAEL J EDWARDS
566 South 3rd
Street Apartment 9B
Coshocton Ohio, 43812
Cell- (614) 917-7068
Email- Michael.edwards92@gmail.com
Portrait Innovations November, 2013- July, 2014
 Photographerfor Family Portraits
 Utilized Lighting, Lenses, Editing to achieve excellent photos.
 Appealing to customer wants and needs
 Sales and customer services
 Use of cellular phones to add to a photo session
 Opening and closing studio
 Banking, deposits,and other paperwork
Verizon Wireless - Premium Retailer September, 2012 – August, 2013
 Sales and Customer service
 Cold Phone calling
 Maintaining cleanliness in store
 Opening and closing procedures
 Some Management work (i.e. banking, deposits,closing, ordering, sending “numbers”,
paperwork)
 Promoting accessories and insurance packages
 Knowledge of cellular phones and software applications
Beldin Brick June 2012 - August 2012
 Working with heavy equipment
 Maintain machines and their proper workings
 Working as a team member in an assembly line keeping pace
 Piece work and quality control
Picture Me Portrait Studio March 2012- June2012
 Taking pictures with high quality digital cameras.
 Meeting customer’s wants and requests.
 Use of computers to change effects of pictures to appeal to customers.
 Selling of desired packages and promotions.
MICHAEL J EDWARDS
566 South 3rd
Street Apartment 9B
Coshocton Ohio, 43812
Cell- (614) 917-7068
Email- Michael.edwards92@gmail.com
Prestige Remodeling and Design November 2011- January 2012
 Install dishwashers,fridges, ovens,double ovens,microwaves, waterlines, dryers, and washers.
 Driving on highways and through cities with large box trucks and trailers.
 Using tools for their correct purpose.
 Appealing to customer’s wants and need.
 Basic knowledge of plumbing and electric.
EDUCATION
High school
Fields of study:
 Music: Specializing in trumpet, classical music and jazz.
 Theatrical arts: Specializing in dancing, singing, and acting. Fluent in all styles of music.
Central Crossing High School: Diploma January 2012

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Resume

  • 1. MICHAEL J EDWARDS 566 South 3rd Street Apartment 9B Coshocton Ohio, 43812 Cell- (614) 917-7068 Email- Michael.edwards92@gmail.com PROFESIONAL SKILLS  Computer skills o Microsoft word; Excel; Power point; Cellular phones, Droid Software Market, trouble shooting,android, apple, windows, and blackberry phones.  Photography o Utilizing digital high quality cameras to old fashioned film cameras. o Sold photos and won awards for them.  Remodeling and Design o Installing, fixing, replacing, and moving kitchen appliances over distances and through cities and towns o Using hardware and tools correctly to complete the job  Instructor Creative and Tradition dance  Developed team work skills  Sales skills include o Customer service, troubleshooting cellular phone difficulties, interpersonal relationship building, cold phone calling, business building, knowledge and training in sales and wireless technologies  Successful in team negotiations  Top representative in sales o several weeks in a row with multiple stores WORK EXPERIENCE Verizon Wireless Corporate October,2014- May2016 Solution Specialist  Management Sales and customer service  Management (i.e. opening, closing, deposits,running sales floor, coaching’s,helping new hires in learning systems.)  Weekly inventory and merchandising  Sales based on customer desires  Applied Upselling tools  Top Representative for 10+ months - Net Promoter Score (NPS)
  • 2. MICHAEL J EDWARDS 566 South 3rd Street Apartment 9B Coshocton Ohio, 43812 Cell- (614) 917-7068 Email- Michael.edwards92@gmail.com Portrait Innovations November, 2013- July, 2014  Photographerfor Family Portraits  Utilized Lighting, Lenses, Editing to achieve excellent photos.  Appealing to customer wants and needs  Sales and customer services  Use of cellular phones to add to a photo session  Opening and closing studio  Banking, deposits,and other paperwork Verizon Wireless - Premium Retailer September, 2012 – August, 2013  Sales and Customer service  Cold Phone calling  Maintaining cleanliness in store  Opening and closing procedures  Some Management work (i.e. banking, deposits,closing, ordering, sending “numbers”, paperwork)  Promoting accessories and insurance packages  Knowledge of cellular phones and software applications Beldin Brick June 2012 - August 2012  Working with heavy equipment  Maintain machines and their proper workings  Working as a team member in an assembly line keeping pace  Piece work and quality control Picture Me Portrait Studio March 2012- June2012  Taking pictures with high quality digital cameras.  Meeting customer’s wants and requests.  Use of computers to change effects of pictures to appeal to customers.  Selling of desired packages and promotions.
  • 3. MICHAEL J EDWARDS 566 South 3rd Street Apartment 9B Coshocton Ohio, 43812 Cell- (614) 917-7068 Email- Michael.edwards92@gmail.com Prestige Remodeling and Design November 2011- January 2012  Install dishwashers,fridges, ovens,double ovens,microwaves, waterlines, dryers, and washers.  Driving on highways and through cities with large box trucks and trailers.  Using tools for their correct purpose.  Appealing to customer’s wants and need.  Basic knowledge of plumbing and electric. EDUCATION High school Fields of study:  Music: Specializing in trumpet, classical music and jazz.  Theatrical arts: Specializing in dancing, singing, and acting. Fluent in all styles of music. Central Crossing High School: Diploma January 2012