Michel Koch

London, United Kingdom United Kingdom

eCommerce Director

Retail

• E-Commerce pionneer in Europe (1998) and a track record of building and operating eCommerce and digital strategies of B2B and B2C multi-channel retailers (Sony Music, Bertelsmann Book Club, Manutan International, Quelle, Conrad, Camaïeu and recently at Marks & Spencer and Maplin Electronics in the UK) • International Board level manager, customer-centric, analytical, ROI focused • Experience of fast paced digital change management: launching eCommerce business, growing Direct Marketing, Digital Marketing, Website Conversion Optimisation, eCRM, Operations and P&L, Cross-channel & click-to-store, Mobile strategy and project management. • Creation and management of sophistic