How one nonprofit’s digital transformation is accelerating its mission

1. CUSTOMER STORY
How one nonprofit’s digital
transformation is accelerating
its mission
Norwegian
Refugee
Council

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NORWEGIAN REFUGEE COUNCIL CUSTOMER STORY
Helping refugees, securely
The Norwegian Refugee Council (NRC) works to help
some of the world’s most vulnerable people in difficult
and sometimes dangerous areas around the globe.
In refugee camps, the NRC runs education centers,
complete with computer labs, to teach people skills to
rebuild their futures.

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NORWEGIAN REFUGEE COUNCIL CUSTOMER STORY
A global digital
transformation
Operating in 30 countries, many of NRC’s 130 offices
had worked with outdated software, old operating
systems, and even counterfeit copies of programs.
NRC is moving nearly 6,000 employees to Microsoft Windows 10 and Office 365 in
order to streamline information and communication technology (ICT) resources, improve
collaboration, and ensure all sites are more secure and compliant with licensing laws.

4. —Welldon Kinaro, ICT officer, Norwegian Refugee Council Kenya
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NORWEGIAN REFUGEE COUNCIL CUSTOMER STORY
Windows 10 and Office 365 automatically update Microsoft
security, system, application, and software across all locations
without additional effort from NRC’s ICT staff.
The patches, fixes, and security updates
automatically provided by Microsoft ensure the
information we process on computers used by staff
and beneficiaries is safe and secure.”
Automatic security
updates protect
confidential data

5. Safer collaboration and
information-sharing systems
Microsoft cloud security features ensure that sensitive
information shared via collaboration tools like SharePoint
and OneDrive are protected from data breaches.
We no longer worry about the safety of information.
Because of the security controls put into place, we can
confidently say documents are safer whether we’re
working offline or online.”
—Welldon Kinaro, ICT officer, Norwegian Refugee Council Kenya
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NORWEGIAN REFUGEE COUNCIL CUSTOMER STORY

6. CUSTOMER STORY: NORWEGIAN REFUGEE COUNCIL
Learn more about Microsoft solutions for nonprofits:
microsoft.com/nonprofits
Whether working from behind a desk
or in the field, Norwegian Refugee Council
staff are using Microsoft technology to do
more to help refugees.