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Best Practices for an Effective
Innovation Process
From Ideas Through Execution

November 13, 2013
About the Speakers
Problems and Opportunities

3

TOP BUSINESS
ISSUES

Grow Revenue
Innovate for Competitive Differentiation
Reduce Costs through efficiencies

86%

of organizations are
dealing with disengaged
or detached employees

- 2012 MIT Sloan/Deloitte Study

75%

Of executives are
concerned with not
having transformational
growth ideas
- Corporate Executive Board

- Silk Road

3x

Companies with
innovation programs
grow 3 times faster than
their peers over 5 years
- Bain, 2013
Best Practices For An Effective Innovation
Process
Chip Gliedman,
Vice President/Principal Analyst
November 2013
November 2012 “Assess Your Innovation Capability Maturity”

Sustained innovation bridges the gap between ongoing and disruptive change

Products/Services
Processes/Operations
Markets/Business Models
Organization/Governance

Ongoing improvement
•  Standardized
•  Low risk
•  Incremental
•  Operational or
mandatory

Radical Innovation
•  Game-changing
•  Non-standard
•  High risk
•  Unanticipated
•  Strategic
•  Large scale
November 2012 “Assess Your Innovation Capability Maturity”

Sustained innovation bridges the gap between ongoing and disruptive change

Products/Services
Processes/Operations
Markets/Business Models
Organization/Governance

Sustained Innovation
•  Supported by management
•  Ongoing – not episodic
•  Distinct governance and funding
•  Different success (and failure) metrics
November 2012 “Assess Your Innovation Capability Maturity”

Innovation requires we accept a level of risk atypical to most IT metrics and goals

Source: Fuel Business Growth Via The BT Innovation Portfolio
© 2013 Forrester Research, Inc. Reproduction Prohibited

7
February 2013 “CIOs Are Not Ready To Support Business Innovation”

Only Half Of Firms Demonstrate Vision With Dedicated Innovation Groups
February 2013 “CIOs Are Not Ready To Support Business Innovation”

Money And Culture Hold Back Innovation Efforts
February 2013 “CIOs Are Not Ready To Support Business Innovation”

Sustained innovation requires maturity across all of the innovation capabilities

Source: CIOs Are Not Ready To Support Business Innovation
© 2013 Forrester Research, Inc. Reproduction Prohibited

10
DPR Construction uses SpigitEngage to
collaborate and idea-share company-wide.
One implemented idea has saved
superintendents, who walk 10 minutes each
way from the jobsite to the trailer, an average of
eight hours per week using the field kiosk; this
is an incredible 20 percent increase in
efficiency.
Your Innovation Needs

Confidential
November 2012 “Assess Your Innovation Capability Maturity”

The Forrester Innovation Maturity Assessment

© 2012, Forrester Research, Inc. Reproduction Prohibited
November 2012 “Assess Your Innovation Capability Maturity”

The Forrester Innovation Maturity Assessment (Cont.)

© 2012, Forrester Research, Inc. Reproduction Prohibited
August 2012 “Sustained Innovation Propels The Business Engine”

Complex ecosystem fuels innovation

August 2012 “Fuel Business Growth Via The BT Innovation Portfolio”
August 2012 “Fuel Business Growth Via The BT Innovation Portfolio”

The Three Horizons Model Ensures A Flow Of Innovations Into The Future

© 2013 Forrester Research, Inc. Reproduction Prohibited

16
August 2013 “Ensure That Your Innovation Management Tool Is Not Just Another Empty Suggestion Box”

Proper Planning And Implementation Ensure Value From Innovation Tools

© 2013 Forrester Research, Inc. Reproduction Prohibited

17
Key takeaways to make your innovation process sustainable:

› 

Don’t think of it as an technology innovation portfolio, it’s a set of innovations that can drive business
value – business innovation

› 

While you can concentrate efforts periodically, your innovation process needs to be defined and in
operation constantly

› 

Dedicate resources towards the program – it’s much more difficult if people have to multitask between
operational and innovative

› 

Exploit your entire ecosystem to gather ideas, vet them, prototype and test them, and commercialize
them

› 

Manage the innovation portfolio separate from the operational portfolio:
•  Governance
•  Funding
•  KPIs
•  Communications

© 2013 Forrester Research, Inc. Reproduction Prohibited

18
Thank&you&
Chip Gliedman
+1 617.613.8503
cgliedman@forrester.com
twitter: @cgliedman
Mindjet SpigitEngage
customer examples
How can we increase thewethatproductresourcesfor core into
Whatmight we enable effective and inopportunity for our
adjacent business trust confections businesses
improvements global services done face-to-face,
How can we grow of can opportunitiesour day-to-day jobs
What’s the next $1Bmobile phone applications forandher? on
are thecreate activities,make confidence for security
processes orthe gum and waste are thereof our we
kind things currently discovery the
franchises totheassure aerospacewedone using more value for
technology doing and them that be continuing to deliver a
of women?
increase on to
company? outsidein thevelocity whilewill create digital
South America? telephone could business?
should stop
paper, or efficiency the company?
their businesses?
premier student experience?
technology?

Q&A
Cisco chose the SpigitEngage
platform as the backbone to it’s BIG
Awards, designed to find start-up and
SME talent in the UK.
Global Footprint, Enterprise Scale
370 Employees

Headquarters:
San Francisco

Global Offices:
Pleasanton, Germany,
UK, France, Australia,
Japan

Global Datacenters:
USA, EMEA, APAC

Growing Customer Base:
4 Million Users
3000 of the World’s
leading Brands

“Social business solutions should provide the ability to capture insight, intelligently filter information and deliver it into action in
the business. The merger of Mindjet and Spigit brings together the core elements that drive business value from social
solutions; process, structure, business context and relevance.”

Driving Repeatable Business Innovation
- Vanessa Thompson, Research Manager, Enterprise Social Networks and Collaborative Technologies

Confidential
Vision to Action Lifecycle™
•  Generate New Ideas
•  With Brainstorming, Crowdsourcing and
Game Mechanics

•  Select Opportunities
•  With Big Data Analytics, Automated
Idea Graduation and Advanced Voting

•  Commit to Action
•  With Visual Project Planning and
Content Sharing

•  Manage to Completion
•  With Task Management and Project
Tracking
Product Portfolio
Spigit Engage
• 
• 
• 
• 
• 

ProjectDirector

Crowdsource and generate ideas
Solve business challenges
Automated Idea Graduation

• 

Workflow engine
Analytics and Reporting

• 

• 

• 

Shared Virtual
whiteboards

MindManager
• 
• 

Visual framework
Social task mgmt.

• 

Project and Business Planning tools
Visual mind maps to help capture,
organize and plan
Numerical values and formulas

Project-centric file
management

Partner Integrations
• 

Leverage your IT infrastructure: SSO, LDAP/AD,
SharePoint

• 

Leverage your existing crowds: Jive, Yammer,
SharePoint
Leverage your social networks: LinkedIn, Twitter,
Facebook

• 

• 
• 
• 
• 
• 

Leverage your existing work:
Box,
Google Drive,
Dropbox,
Microsoft SkyDrive
Thank You
Resources:
•  Buyer’s Guide to Enterprise Innovation Platforms:
http://www.spigit.com/media-center/white-papers/
•  Vision to Action Lifecycle whitepaper:
http://www.mindjet.com/spigit/vision-to-action/
•  Product Information:
http://www.mindjet.com/spigitengage/
• 

More Information: adr@spigit.com

@milindpansare
@mindjet
@spigit
Work Inspired

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Best Practices for an Effective Innovation Process

  • 1. Best Practices for an Effective Innovation Process From Ideas Through Execution November 13, 2013
  • 3. Problems and Opportunities 3 TOP BUSINESS ISSUES Grow Revenue Innovate for Competitive Differentiation Reduce Costs through efficiencies 86% of organizations are dealing with disengaged or detached employees - 2012 MIT Sloan/Deloitte Study 75% Of executives are concerned with not having transformational growth ideas - Corporate Executive Board - Silk Road 3x Companies with innovation programs grow 3 times faster than their peers over 5 years - Bain, 2013
  • 4. Best Practices For An Effective Innovation Process Chip Gliedman, Vice President/Principal Analyst November 2013
  • 5. November 2012 “Assess Your Innovation Capability Maturity” Sustained innovation bridges the gap between ongoing and disruptive change Products/Services Processes/Operations Markets/Business Models Organization/Governance Ongoing improvement •  Standardized •  Low risk •  Incremental •  Operational or mandatory Radical Innovation •  Game-changing •  Non-standard •  High risk •  Unanticipated •  Strategic •  Large scale
  • 6. November 2012 “Assess Your Innovation Capability Maturity” Sustained innovation bridges the gap between ongoing and disruptive change Products/Services Processes/Operations Markets/Business Models Organization/Governance Sustained Innovation •  Supported by management •  Ongoing – not episodic •  Distinct governance and funding •  Different success (and failure) metrics
  • 7. November 2012 “Assess Your Innovation Capability Maturity” Innovation requires we accept a level of risk atypical to most IT metrics and goals Source: Fuel Business Growth Via The BT Innovation Portfolio © 2013 Forrester Research, Inc. Reproduction Prohibited 7
  • 8. February 2013 “CIOs Are Not Ready To Support Business Innovation” Only Half Of Firms Demonstrate Vision With Dedicated Innovation Groups
  • 9. February 2013 “CIOs Are Not Ready To Support Business Innovation” Money And Culture Hold Back Innovation Efforts
  • 10. February 2013 “CIOs Are Not Ready To Support Business Innovation” Sustained innovation requires maturity across all of the innovation capabilities Source: CIOs Are Not Ready To Support Business Innovation © 2013 Forrester Research, Inc. Reproduction Prohibited 10
  • 11. DPR Construction uses SpigitEngage to collaborate and idea-share company-wide. One implemented idea has saved superintendents, who walk 10 minutes each way from the jobsite to the trailer, an average of eight hours per week using the field kiosk; this is an incredible 20 percent increase in efficiency.
  • 13. November 2012 “Assess Your Innovation Capability Maturity” The Forrester Innovation Maturity Assessment © 2012, Forrester Research, Inc. Reproduction Prohibited
  • 14. November 2012 “Assess Your Innovation Capability Maturity” The Forrester Innovation Maturity Assessment (Cont.) © 2012, Forrester Research, Inc. Reproduction Prohibited
  • 15. August 2012 “Sustained Innovation Propels The Business Engine” Complex ecosystem fuels innovation August 2012 “Fuel Business Growth Via The BT Innovation Portfolio”
  • 16. August 2012 “Fuel Business Growth Via The BT Innovation Portfolio” The Three Horizons Model Ensures A Flow Of Innovations Into The Future © 2013 Forrester Research, Inc. Reproduction Prohibited 16
  • 17. August 2013 “Ensure That Your Innovation Management Tool Is Not Just Another Empty Suggestion Box” Proper Planning And Implementation Ensure Value From Innovation Tools © 2013 Forrester Research, Inc. Reproduction Prohibited 17
  • 18. Key takeaways to make your innovation process sustainable: ›  Don’t think of it as an technology innovation portfolio, it’s a set of innovations that can drive business value – business innovation ›  While you can concentrate efforts periodically, your innovation process needs to be defined and in operation constantly ›  Dedicate resources towards the program – it’s much more difficult if people have to multitask between operational and innovative ›  Exploit your entire ecosystem to gather ideas, vet them, prototype and test them, and commercialize them ›  Manage the innovation portfolio separate from the operational portfolio: •  Governance •  Funding •  KPIs •  Communications © 2013 Forrester Research, Inc. Reproduction Prohibited 18
  • 21. How can we increase thewethatproductresourcesfor core into Whatmight we enable effective and inopportunity for our adjacent business trust confections businesses improvements global services done face-to-face, How can we grow of can opportunitiesour day-to-day jobs What’s the next $1Bmobile phone applications forandher? on are thecreate activities,make confidence for security processes orthe gum and waste are thereof our we kind things currently discovery the franchises totheassure aerospacewedone using more value for technology doing and them that be continuing to deliver a of women? increase on to company? outsidein thevelocity whilewill create digital South America? telephone could business? should stop paper, or efficiency the company? their businesses? premier student experience? technology? Q&A
  • 22. Cisco chose the SpigitEngage platform as the backbone to it’s BIG Awards, designed to find start-up and SME talent in the UK.
  • 23.
  • 24. Global Footprint, Enterprise Scale 370 Employees Headquarters: San Francisco Global Offices: Pleasanton, Germany, UK, France, Australia, Japan Global Datacenters: USA, EMEA, APAC Growing Customer Base: 4 Million Users 3000 of the World’s leading Brands “Social business solutions should provide the ability to capture insight, intelligently filter information and deliver it into action in the business. The merger of Mindjet and Spigit brings together the core elements that drive business value from social solutions; process, structure, business context and relevance.” Driving Repeatable Business Innovation - Vanessa Thompson, Research Manager, Enterprise Social Networks and Collaborative Technologies Confidential
  • 25. Vision to Action Lifecycle™ •  Generate New Ideas •  With Brainstorming, Crowdsourcing and Game Mechanics •  Select Opportunities •  With Big Data Analytics, Automated Idea Graduation and Advanced Voting •  Commit to Action •  With Visual Project Planning and Content Sharing •  Manage to Completion •  With Task Management and Project Tracking
  • 26. Product Portfolio Spigit Engage •  •  •  •  •  ProjectDirector Crowdsource and generate ideas Solve business challenges Automated Idea Graduation •  Workflow engine Analytics and Reporting •  •  •  Shared Virtual whiteboards MindManager •  •  Visual framework Social task mgmt. •  Project and Business Planning tools Visual mind maps to help capture, organize and plan Numerical values and formulas Project-centric file management Partner Integrations •  Leverage your IT infrastructure: SSO, LDAP/AD, SharePoint •  Leverage your existing crowds: Jive, Yammer, SharePoint Leverage your social networks: LinkedIn, Twitter, Facebook •  •  •  •  •  •  Leverage your existing work: Box, Google Drive, Dropbox, Microsoft SkyDrive
  • 27. Thank You Resources: •  Buyer’s Guide to Enterprise Innovation Platforms: http://www.spigit.com/media-center/white-papers/ •  Vision to Action Lifecycle whitepaper: http://www.mindjet.com/spigit/vision-to-action/ •  Product Information: http://www.mindjet.com/spigitengage/ •  More Information: adr@spigit.com @milindpansare @mindjet @spigit