1. APPLYINGFOR BELL BOY
MOHAMMED RIFAS
EMAIL ID : mrifas06@gmail.com
: mrifas228@gmail.com
PHONE NO : +971553836630
: +940766838856
SKYPE ID : RIFAS802
PERSONAL DETAIL
Name in full : Mohammed Rifas Noor
Nationality : Sri Lankan
Passport Number : N3775187
Date of Issue : 15/09/2008
Date of Expiry : 15/09/2018
Issue of Place : Colombo
Date of Birth : 30 July 1980
Sex : Male
Religion : Islam
Marital Status : Married
Career Objective
Seeking a suitable position of substantial where my varied experience would be fully utilized in a career
opportunity and where making a significant contribution to success of my employer will gain me career –
advanced opportunities.
WORK EXPERIENCE
Job Title: Bellman
Currently working in Millennium Hotel Fujairah as Bell man (Pre – Opening team)
 Organization : Gloria hotel Dubai
Position : Front office Bell boy (2 years)
Duration : 02nd Jan 2011 to 08th April 2013
 Organization : Grand Millennium Hotel Sulaimania(IRAQ)
Position : Front office Bell boy (1year)
Duration : Pre-Opening (2014-2015)
JOB DESCRIPTION
DUITIES AND RESPONSIBILITIES
 Maintains effective communication with all related departments to ensure smooth service
delivery.
 Greets guests upon arrival offering assistance at all times.
 Maintains an up to date knowledge of the hotel and local services supplying information and
responding to guest queries.

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 Maintains awareness of guest profile through Fidelio guest profile system.
 Delivers morning newspapers to rooms.
 Delivers guest messages and other deliveries immediately without delay in a professional
manner.
 Maintains the daily function board and Fidelio notice board.
 Suggestively sells Hotel promotion, outlets and facilities at all times.
 Regularly checks the lobby area, ensuring it is clean and tidy.
 Receives from the Night Manager Registration cards to be filed and placed in order according to
the established procedure.
 Establishes, promotes and maintains good public relations while meeting or exceeding guest
expectations.
 Maintains regular and effective liaison between other departments with particular emphasis on
Front Office
 Deliver and safely storage guest luggage as per the SOP.
TRAINING & ORIENTATION
 First Aid training
 Safety & security training
 Opera System training
QUALIFICATION & EDUCATION
 G.C.E (O/L) Ordinary Level Examination Passed
 Completed Software Diploma in Computer Programming
From German Computer School of Computer Studies
 Certificate in Basic Hotel Course from Swiss Lanka Hotel School Sri lanka
PERSONAL SKILLS
 Personality characteristics, like – patience, poise, tact.
 Self-Presentation and communication skills.
 Negotiation and sales skills.
 Positive attitude
 Attention to detail
 People oriented
 Problem analysis – Problem solving
 Analytical thinking
 Organizational skills
 Adaptability – Ability to work under pressure
 Initiative
Language
 English, Hindi, Arabic, Malayalam, Tamil & Sinhala
Hobbies & interests
 Listening to Music ,Swimming ,playing Football and Cricket
Character Reference:-
Md.Raheem Pasha
Millennium Hotel Fujairah

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