Using metrics analytics in recruiting, talent management and performance management

1. 2014 GLOBAL
BUSINESS CONFERENCE
Hearing is our Concern

2. TALENT ANALYTICS
Jessica Perez and Molly LaFleur
@jessannperez @mollylafleur

4. What are Talent Analytics?
An evidence-based approach to smarter decision
making by tracking past employee activities to predict
future outcomes

5. Searching for
Talent
•Employee Data
•Analyze
•Plan
Managing Talent
•Performance Reviews,
Talent Reviews and
Engagement Survey Data
•Analyze
•Plan
Looking towards
Future Talent
• Exit Interview Data
• Analyze
• Plan

7. Searching for Talent
• Where does our talent come from?
– Geography
– Industry
– University
– Organization

11. They’re Hired – DONE!

13. How do you know?
How are you measuring talent?

15. Fostering
Teamwork and
Trust
Communicating
Clearly
Delivering
Results
Focus on
Customers
0
1
2
3
4
5
Competencies
Competencies

17. Talent Review

19. Engagement
37% less absenteeism
65% less turn-over in organizations
21% more productivity
22% more profitability

21. Exp. Dept
Target Areas
Questions – Top 3 Engaged
Scores
Basic Needs
What I get?
I know what is expected of me at work
I have the materials and equipment to do my work right
90.77%
86.06%
Management
Support
What I give?
I have the opportunity to do what I do best every day
I receive recognition or praise for doing good work
My supervisor, or someone at work, seems to care about me as a person
There is someone at work who encourages my development
73.14%
67.76%
80.30%
60.67%
Teamwork
How do I belong?
At work, my opinions seem to count
The mission or purpose of my organization makes me feel my job is important
My associates or fellow employees are committed to doing quality work
I have a best friend at work
64.78%
80.30%
77.62%
81.82%
Growth
How can I grow?
In the last six months, someone at work has talked to me about my progress
This last year, I have had opportunities to learn and grow
73.13%
87.88%

22. Exp. Dept
Target Areas
Questions – Bottom 3 Engaged
Scores
Basic Needs
What I get?
I know what is expected of me at work
I have the materials and equipment to do my work right
90.77%
86.06%
Management
Support
What I give?
I have the opportunity to do what I do best every day
I receive recognition or praise for doing good work
My supervisor, or someone at work, seems to care about me as a person
There is someone at work who encourages my development
73.14%
67.76%
80.30%
60.67%
Teamwork
How do I belong?
At work, my opinions seem to count
The mission or purpose of my organization makes me feel my job is important
My associates or fellow employees are committed to doing quality work
I have a best friend at work
64.78%
80.30%
77.62%
81.82%
Growth
How can I grow?
In the last six months, someone at work has talked to me about my progress
This last year, I have had opportunities to learn and grow
73.13%
87.88%

26. Hindsight – Insight - Foresight