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MOBILE REPORT / DECEMBER 2012
A MONTHLY
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                                     MOBILE NEWS,
                                  VIEWS, EVENTS &
                                   DEVELOPMENTS
                                      LOCALLY AND
                                           ABROAD
2   MOBILE REPORT/DECEMBER 2012
HOW TO USE THIS REPORT


    » This report is intended as an easy-to-reference tool
    » It is a resource that allows you to easily flip through in your own
      time – and not to necessarily read it from front-to-back




3   MOBILE REPORT/DECEMBER 2012
EXECUTIVE SUMMARY
     1.      Looking back to forge ahead, NATIVE’s Mobile Report Retrospective looks at some of the
             highlights experienced over the past year, counting down the 12 trends of 2012, and how they
             will affect changes for 2013
     2.      December was the 20th anniversary of the first SMS. According to Tomi Ahonen, SMS is still the
             most used mobile service in the world, followed by voice. 1 in 6 people have a mobile phone are
             are connected to a mobile network
     3.      December is the time for industry predictions and forecasts for the next year. We look at some
             of the mobile marketing and consumer trends by analysts in the industry
     4.      World Wide Worx estimates that a million tablets may have been sold in SA by the end of 2012.
             The research house also reveals new data showing that broadband access in South Africa has
             doubled, with growth of 128%




4   MOBILE REPORT/DECEMBER 2012
EXECUTIVE SUMMARY
     6.    Standard Bank makes a big move in the adoption of contactless payment technology. It will
           begin to roll out NFC enabled credit and cheque cards allowing South African customers to use
           the “tap-and-go” method of payment
     7.    South Africans can now not only access music on Apples iTunes store but account holders can
           now also rent or buy movies, with many eagerly awaiting TV series and games to become
           available
     8.    MTN appoints a new group officer, Pieter Verkade, who will be responsible for the innovation,
           products and services strategy, and marketing across the group
     9.    8ta, has been boosted by American telecoms giant AT&T, who has been given permission to
           purchase spectrum in a key frequency band
     10. Cell C joins the ranks of Vodacom, MTN and 8ta with its trial launch of its LTE service with a
         select group of heavy data customers that fall within the company’s coverage areas


5   MOBILE REPORT/DECEMBER 2012
EXECUTIVE SUMMARY
     11.     The first African designed smartphone launched by a Congolese inventor Verone Mankou,
             who also designed what was billed as Africa's first tablet computer last year
     12.     LinkedIn confirms that the South African user base how now reached 2 million users
     13.     In an attempt to take on BBM’s instant messaging market, Facebook makes its messaging
             application available without an account in a select number of countries including South Africa
     14.     According to Social Bakers, Egypt, Nigeria and South Africa are the top 3 African countries on
             Facebook
     15.     Mxit announced the retrenchment of 41 employees, a move the company says will refine it’s
             business strategy and double its user base in 2013
     16.     Instagram updates it privacy policy, solidifying it’s information-sharing relationship with
             Facebook. In response, its users, including many high profile celebrities threatened to leave
             the photo-sharing service


6   MOBILE REPORT/DECEMBER 2012
CONTENTS

    » Section 1: NATIVE’s Retrospective Look at 2012……... 8
    » Section 2: Mobile Landscape ………………………………….. 21
    » Section 3: Mobile Handsets & Operating Systems…… 38
    » Section 4: Mobile Networks…………………………………..... 42
    » Section 5: Social Networks……………………………………... 52
    » Section 6: Summary & Contacts…………………………….... 62


7   MOBILE REPORT/DECEMBER 2012
SECTION 1

NATIVE'S RETROSPECTIVE
     LOOK AT 2012

8   MOBILE REPORT/DECEMBER 2012
12. MXIT’S
ROLLERCOASTER
YEAR
Their numbers are still impressive and their
platform is opening up to developers, but there were
bigger things at play.
It’s transition from the Naspers stable to the World
of Avatar world was the first big news, then came the
‘we have one year to get it right’ speech from Alan
Knott-Craig Jnr and the great talent acquisition
when they bought Motribe.
The biggest surprise was the boardroom wrangling
that ended in AKC Jnr leaving when the
shareholders needed more clarity and structure in
the businesses future and its path to providing a
return.
11. FIRST GRAND PRIX &
     LOERIE FOR A MOBILE-
     LED CAMPAIGN
     Carling Black Label’s Be the Coach campaign
     developed by Ogilvy CT was the first predominately
     mobile campaign to win a Grand Prix Award at the
     Loeries. The idea was great and the execution
     excellent. The results were even better.

     South Africa needs more mobile campaigns like this
     one.




10   MOBILE REPORT/DECEMBER 2012
10. PLUMMETING
     DATA COSTS
     Data costs have been steadily declining over the past
     few years, particularly since the arrival of Seacom
     and the other undersea fibre cables.

     However, mobile data costs took a big step in the
     right direction in early August with the move to
     15c/MB for both in and out of bundle usage. At the
     larger bundle sizes, 8ta costs as little as 13c/MB.
     Good showing by the smaller networks.

     MTN and Vodacom on the other hand, are still
     significantly more expensive according to their own
     websites.




11   MOBILE REPORT/DECEMBER 2012
9. BANKS AND
     THEIR APPS
     2012 was a great year for South Africa’s banking
     customers with mobile banking applications being
     launched and enhanced mobile transactional
     capabilities being more broadly enjoyed.

     FNB’s App added a smart feature that allowed geo-
     fenced payments to be made to people in close
     proximity.

     Standard Bank and Nedbank both launched solid
     apps to their customer bases – with both apps being
     well received by the market.

     2013 is going to be an interesting year in this space.
     Absa has been slow to respond, with a 2013 launch
     planned.


12   MOBILE REPORT/DECEMBER 2012
8. MOBILE-FIRST APPS
     AND VISUAL SOCIAL
     NETWORKS
     Mobile technology and social networks collided
     spectacularly in 2012 with a huge shift to visual content
     from native mobile applications. This was particularly
     evident with the huge growth in popularity of photo sharing
     and filter-effect application Instagram, which is now
     claiming more daily users than Twitter in the US. This
     growth and dominance of a social niche led to the $1bn
     acquisition of the 11-person strong company by Facebook.
     Not bad for 24 months of hard work for the founders.

     Decent bandwidth, amazing screens, touch devices and
     much better browsers have all facilitated a move towards
     more visual content. Nowhere is this more evident than in
     the explosion of Pinterest in 2012 – to the point that it is the
     4th largest driver of internet traffic. Eye-candy everywhere.


13   MOBILE REPORT/DECEMBER 2012
7. CONTRAST OF NOKIA AND
     BLACKBERRY’S FORTUNES IN SA
     VS. THE REST OF THE WORLD
     Nokia fleeing from the Symbian platform at the
     beginning of 2011 and their subsequent delay in
     launching their Windows Phone devices has meant that
     they have slid out of the top 6 smartphone
     manufacturers, however, they still dominate the feature
     phone market – especially in Africa and South Africa.
     Nokia maintains a 50% market share in South Africa.

     Similarly, Blackberry has taken a pounding
     internationally with its operating system not being
     comparable to Android and iOS, however, the much-
     anticipated launch of Blackberry 10 in early 2013 may
     change this. In contrast to this, Blackberry has had an
     exceptional year in South Africa with its market share
     growing from 4% to 18%.


14   MOBILE REPORT/DECEMBER 2012
6. FACEBOOK REACHES
     1BN AND ITS REFOCUS
     ON MOBILE
     Facebook acquired J2ME developer Snaptu in 2011 in order
     to fast-track and control the development of a better
     Facebook experience on feature phones. This, along with the
     complete redevelopment of the iOS and Android apps from
     HTML5 versions to native code-bases, reinforced their
     investment in their mobile user base, of which there are now
     540 million mobile app users.

     This has meant that there has been intense focus on
     monetizing the mobile base by launching a number of
     different ad types for mobile users. Zuck thinks a lot about
     mobile, and I’m certain that they will get this one right.

     2012 was also the year that Facebook broke the 1 billion
     user mark, meaning it reaches 1/7th of the world’s entire
     population and 40% of all internet users.



15   MOBILE REPORT/DECEMBER 2012
5. AFRICA’S MOBILE
     EXPLOSION
     It is no secret that increased mobile penetration has
     made a major difference to African economies, small
     businesses, and to the lives of nearly 500 million
     Africans who now have mobile connectivity. There
     has been a lot of focus on this change in 2012, which
     is probably best reflected in this video by the
     Praekelt Foundation.

     Africa is now the next big market for smartphones,
     with Google’s Ideos – an $80 Android-powered
     Huawei-built phone, proving highly popular in East
     Africa. Nokia has over 60% of the total handset
     market share in Africa, but have been slow to
     release their Asha range of low to mid-level
     smartphones. It’s going to be an Android continent if
     Asha doesn’t arrive in large numbers, soon.

16   MOBILE REPORT/DECEMBER 2012
4. APPLE VS SAMSUNG
     IN THE MARKET AND IN
     COURT
     Samsung and Apple are leading the smartphone
     market. By far. The release of the Galaxy S2 and
     then particularly the S3 has put Samsung
     smartphones onto the map in a real way. This surge
     has meant that Samsung has powered way ahead of
     Apple in smartphone sales, outselling them by 2-to-
     1.
     Then there was the legal battle that resulted in an
     August court ruling that Samsung was ordered to
     pay more than $1bn in damages to Apple, after Apple
     accused Samsung of violating several of its patents.
     There were also threats of Samsung sales being
     stopped in the US.




17   MOBILE REPORT/DECEMBER 2012
3. RACE TO LTE WITH VC
     GETTING THE JUMP
     LTE, which stands for Long-Term Evolution, is the next
     generation of mobile standards that will provide super-
     speed broadband connectivity. Sometimes its called 4G,
     which is also okay for general use.

     Thankfully, the South African mobile network operators
     have been quick to invest and roll out their LTE networks
     in SA. Most had indicated that 2013 would be when these
     services would be publically available, but Vodacom
     changed all this by getting the jump on its competitors
     with its October LTE launch announcement at the
     MyBroadband Conference.

     MTN, Cell C and 8ta have all either gone live with
     commercial services or are running LTE trials with
     selected customers.

18   MOBILE REPORT/DECEMBER 2012
2. DECLINE OF TELKOM
     AND THE 8TA DRAIN
     Management challenges, at Telkom, its poor financial
     performance in 2012 the global trend of people moving
     away from relying on fixed-line installations, down from
     4,1 million to 3,9 million in the past year, the R471
     million write-off from its pay-TV attempt, Telkom Media,
     and for exiting a confusing/promising yet aborted deal
     with South Korea’s KT Telecom (phew) have all made
     2012 a difficult year for Telkom.

     8ta managed to get to only 1,4 million subscribers, in a
     market of nearly 60 million subscribers. Their startup
     costs have also ballooned to R2,2 billion – a lot when
     their subscriber numbers are still so low. Cell C’s
     successes in 2012 have given rise to rumours of a Cell
     C-8ta hookup. An interesting thought for both.


19   MOBILE REPORT/DECEMBER 2012
1. ALAN KNOTT-CRAIG’S
     MOVE TO CELL C & THEIR
     RETURN TO RELEVANCE
     There was a fair amount of surprise when in January, Cell C
     announced that ex-Vodacom CEO Alan Knott-Craig would be
     joining them as CEO to fill the gap left by Lars Reichelt. He didn’t
     waste any time before making some significant decisions and
     changes including the about-turn on ad agency appointments,
     bringing the iPhone to Cell C, cutting the costs of least-cost
     routing, bringing in former Vodacom execs (I wonder if Mr Uys
     will be one for the future), significantly cutting in and out-of-
     bundle data costs to an impressive 15c, launching the 99c per
     minute call costs for prepaid and 99c/min international calls to
     some destinations – and then 85c to 50 destinations
     announcement, raising R1,5 billion from shareholders,
     launching simplified, variable length contracts for post-paid
     subscribers, the decision to consolidate the company’s physical
     presence in a single campus in Buccleuch, its ongoing tiffs with
     Vodacom over tariffs and special offers, their entry into the 4G
     market and its general improvement in market share and
     market sentiment.
20   MOBILE REPORT/DECEMBER 2012
SECTION 2

           MOBILE LANDSCAPE


21   MOBILE REPORT/DECEMBER 2012
SMS TURNS 20 IN 2012
 »    The first SMS message – “Merry Christmas” was
      sent 20 years ago on 3 December 1992 by British
      software engineer Neil Papworth, via the Vodafone
      UK’s GSM network and was received on an Orbitel
      901 handset
 »    Mobile phones at that time did not have keyboards,
      so he types out the message on a computer
      keyboard
 »    Papworth said that no one realised then how it
      would change the culture of communication
 »    “They thought it would be used as an executive
      pager so that secretaries could get hold of their
      bosses while they were out and about and they
      could send them messages and tell them what to
      do and where to go” Papworth told BBC radio


                                                           The Age, 4 December 2012

22   MOBILE REPORT/DECEMBER 2012
SMS MESSAGING STILL
 GOING STRONG
 »    According to Tomi Ahonen, the 'mobile phone' or
      'cellphone' - is no longer primarily a 'portable telephone' -
      our mobile today, globally, is first and foremost a
      messaging device, with voice calls a highly used optional
      extra
 »    Globally, SMS is the most used mobile service and used by
      83% of the mobile phone subscribers. Voice calls come in
      second, at 5.4 Billion users and 81% of all mobile users
 »    Mobile phone subscriptions: 94% penetration rate for
      planet per capita. With duplicates removed, it’s up to 4.3
      billion unique humans. So 61% of the planet's population
      does have a mobile phone in their pocket, connected to a
      mobile network
 »    The average mobile phone user has 1.23 handsets

                                                                      Tomi Ahonen Almanac 2013, 19 December 2012

23   MOBILE REPORT/DECEMBER 2012
MOBILE DATA TRAFFIC WILL DOUBLE
 WITH SMARTPHONE UPTAKE
 »    The latest Ericsson Mobility Report, formerly known
      as the Ericsson Traffic and Market Report, reveals that
      approximately 40 percent of all phones sold in Q3
      were smartphones
 »    Data traffic doubled between Q3 2011 and Q3 2012,
      and is expected to grow at a compound annual growth
      rate of around 50% between 2012 and 2018, driven
      mainly by video
 »    LTE is the fastest-developing system in the history of
      mobile communications in terms of buildout and
      uptake. Within 5 years, more than half of the world
      population is expected to benefit from LTE coverage
 »    The report and infographic is available for download
      here

                                                                Ericsson, 21 November 2012

24   MOBILE REPORT/DECEMBER 2012
JWT’S 10 TRENDS THAT WILL
 SHAPE OUR WORLD IN 2013
 »    JWT has released its 8th annual forecast of key
      trends that will drive or significantly impact
      consumer mind-set and behaviour in the year
      ahead
 »    According to the forecast, we'll see everyday
      objects become smarter as technology gets
      embedded into everything from eyeglasses to
      socks to bikes, helping us to measure, navigate
      and augment the world
 »    At the same time, our smartphones will become
      de facto fingerprints as they evolve into wallets,
      keys, health consultants and more - our identity
      all in one place
 »    The "10 Trends for 2013" report is available at
      JWTIntelligence.com
                                                           Bizcommunity, 18 December 2012

25   MOBILE REPORT/DECEMBER 2012
MOBILE MARKETING IN 2013
 PREDICTIONS FROM THE MMA
 »    The Mobile Marketing Association has put together a
      collection of predictions from the MMA EMEA Board of
      Directors for mobile marketing in 2013
 »    These predictions come from people at the forefront of the
      mobile marketing industry today
 »    Some of the predictions include:
        –    “There’s going to be a lot of focus on location-based strategies
             next year” - Kim Siler Mobile Brand Strategy, Global Interactive
             Marketing The Coca-Cola Company
        –    The biggest change will be the volume of investment in mobile
             by brands”- Steffen Krabbenhøft Mobile Director Mediacom
        –    “I expect 2013 to be the year of mobile for retail as opportunities
             increase for the channel to help grow retailers’ bottom line. “ -
             Benoît Corbin President MMA France
        –    “The   presentation is available here

                                                                                   MMA, 20 December 2012

26   MOBILE REPORT/DECEMBER 2012
MOBILE MARKETING IN
 2013 PREDICTIONS
 »    This infographic by Statista illustrates the
      performance of selected tech companies in 2012. The
      chart compares companies such as Apple, Google and
      Facebook regarding their profit, revenue growth and
      stock performance.
 »    While Apple and Samsung blow the competition away
      in terms of net income, LinkedIn is the golden child in
      terms of year-over-year growth
 »    The social network for professionals continued to post
      impressive revenue growth while returning to
      profitability, with a whopping 89% revenue increase




                                                                Mashable, 20 December 2012

27   MOBILE REPORT/DECEMBER 2012
HOW WE’LL USE TECH
 IN 2013
 »    The Hot consumer trends for 2013 report has been
      released by networking giant Ericsson’s
      ConsumerLab group
 »    According to Michael Björn, Head of Research at
      ConsumerLab , people are more likely to increasingly
      buy devices based on how well they integrate with all
      their other gadgets. Being able to access all your
      business documents, no matter what device you’re on
      is also important, although nowhere near as fun
 »    People are also increasingly use our smartphones for
      shopping, merging the online and offline shopping
      experiences. We trust our personal networks, and
      would much rather use them for advice on shopping
      and job-hunting than a traditional agency or review
      guide

                                                              Memeburn, 13 December 2012

28   MOBILE REPORT/DECEMBER 2012
JOZIHUB: JO’BURG TO GET
 OWN TECH HUB
 »    Despite Johannesburg’s position as South Africa’s
      economic hub, Cape Town is often considered the
      country’s technology start-up capital. A new technology
      hub in the city of gold, called JoziHub, may help in
      changing that
 »    JoziHub is intended as a shared work and collaboration
      space for entrepreneurs and innovators who want to
      share ideas and resources and get access to mentors
 »    Funded by the Praekelt Foundation and Google for
      Entrepreneurs, the project is being managed by local
      engineering consultancy Venture Solutions
 »    According to it’s website, JoziHub wants to be Africa’s
      “leading technology and social business incubator” by
      2015 and to be “recognised worldwide as a pioneer of and
      advocate for collaboration and innovation”
                                                                 TechCentral, 7 December 2012

29   MOBILE REPORT/DECEMBER 2012
BROADBAND IN SA
 DOUBLES IN TWO YEARS
 »    Broadband access in South Africa has more than doubled in the past
      two years, as mobile operators slashed the cost of data and network
      roll-out accelerated
 »    This is revealed in new data contained in the final version of the
      “Internet Access in South Africa 2012” study conducted by World Wide
      Worx, with backing from online portal Howzit MSN
 »    The number of broadband subscriptions grew from 3,6m at the end of
      2010 to an expected 8,2m by the end of 2012 — representing growth of
      128%
 »    The study found that many users have multiple forms of broadband
      access — such as a digital subscriber line (DSL) account as well as 3G
      mobile — while many hop between operators to take advantage of
      promotional offers. As a result, the number of individual broadband
      users is substantially lower, but also more than doubling in the past
      two years. The number has grown from 2,8m to 6,7m — 140% growth
      in two years                                                             TechCentral, 6 December 2012

30   MOBILE REPORT/DECEMBER 2012
MOBILE MARKET-PLACES
 IN SOUTH AFRICA
 »    Apple recently made its iTunes music store available to
      South Africans, joining Nokia as the only other
      smartphone maker to offer a digital music shop to its
      users
 »    Nokia Music and iTunes aren’t the only digital music
      services available in South Africa, but they are the only
      well-stocked and widely available ones from within a
      smartphone or tablet ecosystem
 »    Examples of other types of online music services include
      the recently launched Simfy and Rara, which offer
      streaming of any number of songs from their catalogues
      for a fixed monthly fee
 »    Not all smartphone ecosystems let South African
      developers charge for their apps either. In particular,
      Google only lets South African app developers offer their
      software for free
                                                                  MyBroadband, 6 December 2012

31   MOBILE REPORT/DECEMBER 2012
ITUNES MOVIES
 NOW IN SA
 »    Users of Apple’s iTunes service with South African
      accounts can now rent or buy movies. This comes after
      Apple recently enabled support for iTunes Music in
      South Africa
 »    Enthusiasts browsing through the iTunes Store have
      commented that the selection of films on the local
      service is still limited compared to its US counterpart
 »    South Africans also don’t have access to TV series yet
      and the “Games” category is still not available from
      the App Store
 »    Rental prices as low as R30 and as high as R40 for new
      HD releases have been spotted. SA iTunes users can
      also buy movies from R90. A new HD release such as
      Brave costs R150

                                                                MyBroadband, 12 December 2012

32   MOBILE REPORT/DECEMBER 2012
MOBILE MUSIC STREAMING
 WITH DATA BUNDLE FOR SA
 »    A new content streaming player, Spice VAS Africa, has
      revealed its plans to enter the South African market, and
      CEO Arun Nagar explained that they want to offer
      something different to users
 »    Soul Candi, a local record label, will be the first portal to go
      live, Nagar said, with plans to add more portals from
      January 2013
 »    To provide the data along with its subscription, Spice Africa
      had to enter into reverse-billing agreements with South
      Africa’s mobile network operators
 »    Users will be able to access content from a mobi site or an
      app. Their Android and iPhone apps are being tested and
      they are working on BlackBerry and Windows Phone
      apps, Nagar added

                                                                         MyBroadband, 10 December 2012

33   MOBILE REPORT/DECEMBER 2012
STANDARD BANK IN MASS
 NFC ROLL-OUT
»     Standard Bank will begin including contactless
      payment technology in new credit and cheque cards,
      allowing customers to make payments using the “tap-
      and-go” method, rather than them having to have their
      cards swiped or inserted into a chip reader
»     All new gold and titanium credit and cheque cards from
      Standard Bank will be equipped with the technology,
      with the bank telling TechCentral it’s using near-field
      communication (NFC)-based technology provided by
      MasterCard
»     The cards are linked to clients’ bank accounts, allowing
      for funds to be deducted directly from their accounts,
      says Standard Bank’s head of personal markets,
      Sugendhree Reddy, “Unlike many systems currently
      available, customers don’t have to pre-load cards with
      money to use this method of payment.”
                                                                 TechCentral, 6 December 2012

34   MOBILE REPORT/DECEMBER 2012
FREE WI-FI ON
 MANGO FLIGHTS
»     Passengers using low-cost airline Mango to fly between
      Johannesburg and Durban between now and 31 January
      will be able to use the G-Connect in-flight Wi-Fi service
      for free. And it’s all part of a plan to beat a world record
»     Mango CEO Nico Bezuidenhout says that although around
      8% of passengers on average have been using the service,
      he hopes that this initiative will result in a fifth of flyers
      connecting. Should Mango manage this, it will be the
      highest Wi-Fi usage ratio ever achieved on any route
      worldwide
»     Mango and G-Connect plan to introduce on-demand
      entertainment, live television and limited games across
      its in-flight Wi-Fi network in 2013. Mango also plans to
      offer an iPad application for bookings and payments to
      complement its existing mobile site— (c) 2012
      NewsCentral Media
                                                                       TechCentral, 11 December 2012

35   MOBILE REPORT/DECEMBER 2012
FIRST AFRICAN-DESIGNED
 SMARTPHONE LAUNCHED
 »    A Congolese inventor has unveiled what he says is
      the first African-designed smartphone
 »    Verone Mankou, 27, told AFP that the so-called
      Elikia, which means “hope” in the local language,
      went on sale the day before in the Republic of
      Congo
 »    Though the phone is Congolese by design, it is
      manufactured in China. It costs about 130 euros
      ($170) — a considerable sum in this central African
      nation
 »    The phone has a 3.5-inch touchscreen, 512
      megabytes of RAM and a 650-Mhz processor. Its
      camera is five megapixels, and it also comes with
      GPS and Bluetooth


                                                            BusinessTech by MyBroadband, 30 December 2012

36   MOBILE REPORT/DECEMBER 2012
COCA-COLA FOCUSES ON
 MOBILE GAMING
 »    Coca-Cola is going after mobile gamers with an application
      that lets users challenge their friends and family through
      levels of branded activities
 »    “Mobile gaming will continue to grow significantly as
      consumers are spending more time playing games on mobile
      than any other app activity,” said Matt Shea, executive vice
      president of product development at WildTangent, Redmond,
      WA
 »    Most recently, Coca-Cola rolled out an app as part of its
      partnership with the nonprofit (RED) to drive donations and
      awareness
 »    Last year, Fanta rolled out a similar app that combined mobile
      and social for its European market



                                                                       Mobile Marketer, 24 December 2012

37   MOBILE REPORT/DECEMBER 2012
SECTION 3

        MOBILE HANDSETS &
        OPERATING SYSTEMS

38   MOBILE REPORT/DECEMBER 2012
TABLET MARKET IN
 SOUTH AFRICA
 »    By the end of this year, a million tablets may have been sold
      in South Africa
 »    Total sales up to the end of September, well before the
      arrival of either Windows 8 or the iPad mini and iPad with
      Retina Display, had reached 788 000
 »    This number includes around 20 000 “grey market” iPads
      sold during 2010, but the rest represents sales since January
      2011
 »    Apple is by far the largest player in the tablet market, with
      50% market share. Samsung comes in a distant second with
      33%, and Huawei an even more distant 7.5%. The rest of the
      market barely makes up 10% tablet share
 »    The estimated number of tablets sold in South Africa is
      based on interviews with retailers, distributors, and
      marketing representatives of major brands
                                                                      Gadget, 21 December 2012

39   MOBILE REPORT/DECEMBER 2012
GOOGLE MAPS RETURNS
 TO APPLE’S IPHONE
 »    Google Maps is in Apple’s App Store, available for both
      the iPhone and iPad, bringing hope to those who have
      been having trouble getting around since the Apple
      mapocalypse
 »    Unlike Apple’s maps app, Google’s navigation feature
      isn’t integrated with Siri. But it’s also much less likely
      to direct you into the Pacific ocean
 »    Other differences include: Google Maps uses Zagat
      listings, and Google’s own local search, for charting
      and rating restaurants and retailers, while Apple uses
      Yelp. And if you have a Google account you can sign in
      to sync searches, directions, and favorite places
      between your iPhone, iPad and other computers



                                                                   WIred, 13 December 2012

40   MOBILE REPORT/DECEMBER 2012
IPAD MINI, PRICED
 TO GO
»     Apple’s smaller, 7,9-inch iPad has landed on South
      African shores, along with the new full-sized, fourth-
      generation iPad
»     The iPad mini, as the smaller variant is called, starts at
      just R3 399, which is particularly well priced given the
      product costs $329 in the US and the rand has weakened
      substantially against the dollar in recent months
»     The product is competitively priced next to Google’s new
      Nexus 7 tablet, which retails for R2 999, and Samsung’s 7-
      inch Galaxy Tab 2, which starts at about R4 000
»     The fourth-generation 10-inch iPad is available from this
      weekend. Wi-Fi-only 16GB, 32GB and 64GB versions cost
      R5 199, R6 399 and R7 399 respectively. The same models,
      with mobile broadband, cost R6 499, R7 499 and
      R8 599. — (c) 2012 NewsCentral Media
                                                                   TechCentral, 7 December 2012

41   MOBILE REPORT/DECEMBER 2012
SECTION 4

             MOBILE NETWORKS


42   MOBILE REPORT/DECEMBER 2012
CELLULAR NETWORK ANALYSIS IN
 SOUTH AFRICA – PREPAID TARIFFS
 »    The Independent Communications Authority of South
      Africa (ICASA) recently argued in parliament that the
      cost to communicate has come down in South Africa,
      even though the prepaid pricing advertised by operators
      doesn’t seem to indicate this
 »    ICASA’s presentation showed the least and most
      expensive prepaid tariff trends over the last 3 years and
      indicate roughly whether operators compete closely or
      not
 »    For the cheapest prepaid tariff plans, ICASA’s analysis
      puts Cell C firmly ahead, no doubt due to the operator’s
      new 99c per minute on per second billing offering
 »    8ta noses ahead of Cell C when comparing their most
      expensive prepaid tariffs, though the two remain close
      together with Vodacom and MTN trailing far behind
                                                                  MyBroadband, 4 December 2012

43   MOBILE REPORT/DECEMBER 2012
VODACOM APP
 LAUNCHED
 »    The “My Vodacom” app for BlackBerry, iOS,
      Android, and Windows Phone has, over the last
      few weeks, been quietly rolled out to the
      relevant app stores for the various platforms
 »    According to Vodacom, the app lets users view
      their account summary and balances, as well
      as purchase and transfer data bundles, transfer
      airtime, and view their PUK
 »    Users will have to register an online account to
      use My Vodacom services, which the network
      said will be possible to do from the app itself
 »    The app is a free download, but Vodacom warns
      that downloading and using the app will
      consume data which will be charged at
      standard data rates
                                                         MyBroadband, 4 December 2012

44   MOBILE REPORT/DECEMBER 2012
MTN INTRODUCES
 FREE MOBILE APP
 »    MTN has introduced MTNza KeyPad for tablets, an
      application that allows users to check their airtime
      balance, buy Internet bundles and recharge with airtime
 »    The app, says MTN, also allows users to purchase other
      MTN Internet services
 »    Mapula Bodibe, GM of consumer segments at MTN SA,
      says up to now, tablets have been unable to use USSD
      codes. “This made it a tedious and lengthy process for
      our customers to check their balances, recharge with
      airtime and purchase Internet bundles because it
      required them to insert their tablet SIM cards into a
      mobile phone to do this.”




                                                                ITWeb, 12 December 2012

45   MOBILE REPORT/DECEMBER 2012
MTN NAMES NEW GROUP
 CHIEF OFFICER
»     MTN has named Pieter Verkade, currently CEO of MTN
      Cyprus, as the group’s new chief commercial officer,
      effective from February 2013. Verkade will replace
      Christian de Faria, who retires in January after six years
      with the mobile telecommunications group
»     In his new role, Verkade will be responsible for the
      strategic direction of the innovation, products and
      services strategy, as well as marketing across the group.
      “His appointment comes at a critical point for MTN, as
      our operating environment is changing quite rapidly,”
      says group CEO Sifiso Dabengwa in a statement
»     “We have entered a phase where network operators have
      to compete on more than just products and services”



                                                                   TechCentral, 18 December 2012

46   MOBILE REPORT/DECEMBER 2012
MTN LAUNCHES CLOUD
 PILOT PROJECT FOR SMES
 »    MTN Business has launched a pilot project for
      its MTN Cloud bouquet of services, claiming to
      be the first mobile network operator in Africa to
      adopt the Cloud Service Brokerage model
 »    Executive for enterprise business at MTN
      Group, Farhad Khan, says the pilot project will
      be carried out in six of MTN’s key markets in
      Africa, including Cameroon, Cote d’Ivoire,
      Ghana, Nigeria, Uganda and South Africa
 »    MTN said it will target small and medium
      enterprises (SMEs) and has identified a number
      of these enterprises in these markets to trial its
      cloud services and product



                                                           BusinessTech by MyBroadband, 6 December 2012

47   MOBILE REPORT/DECEMBER 2012
AT&T BOOST FOR 8TA
»     In a move that will be seen as a boost for Telkom’s
      mobile operator, 8ta, the US Federal
      Communications Commission has given AT&T
      permission to purchase spectrum in a key frequency
      band in which the telecommunications giant wants to
      deploy next-generation wireless broadband
»     AT&T has been granted access to a number of bands,
      one of which involves spectrum around 2,3GHz. This
      is the same spectrum band 8ta intends using to roll
      out a national broadband network using fourth-
      generation long-term evolution (4G/LTE) technology
»     8ta, which is currently running a pilot 4G/LTE
      network, plans to launch commercial services in
      2013. — (c) 2012 NewsCentral Media


                                                            TechCentral, 21 December 2012

48   MOBILE REPORT/DECEMBER 2012
CELL C TAKES WRAPS OFF
 LTE TRIAL
»     Mobile operator Cell C has finally launched its trial of
      its next-generation mobile broadband network based
      on long-term evolution (LTE) technology
»     The company says that a “select group of heavy data
      customers that fall in coverage areas have been
      identified to form part of Cell C’s free trial LTE
      service”
»     “Once we have feedback on the service from these
      customers, we will expand the service to other
      customers,” says CEO Alan Knott-Craig
»     In addition to the free trial, Cell C plans to offer “up
      to” 800 customers with the “opportunity to purchase
      an LTE dongle with an LTE-enabled Sim”. This Sim
      will be loaded with 100GB of data, which will be valid
      for 365 days, for a once-off fee of R2 999
                                                                 TechCentral, 19 December 2012

49   MOBILE REPORT/DECEMBER 2012
VODAFONE’S FIRST APP
 STAR CHALLENGE
»     The winners of the inaugural Vodafone App Star Challenge
      were unveiled at Vodacom World in Midrand today. The
      international challenge included top winners from six
      countries across the Middle East and Africa, bringing out
      the best from the developers in each country
»     1st prize: Gerald Kibugi from Kenya designed the Tough
      Jungle app, an action adventure game that introduces
      Kenya’s culture, history and the destination in an engaging
      and interactive manner
»     2nd prize: Gilbert Rono also from Kenya won for designing
      the Eureka app, which is an educational app that solves
      mathematics problems such as Calculus and Algebra
»     3rd prize: Rudolph Joubert from South Africa who designed
      the Ster-Kinekor app which helps movie fans to book
      movies and choose seats from their mobile device
                                                                    Engineering News, 13 December 2012

50   MOBILE REPORT/DECEMBER 2012
MOBILE SERVICE
 COMING TO GAUTRAIN
 »    All four South African mobile network operators have
      agreed to ensure full network coverage for voice and
      data services on the Gautrain rapid rail system by July
      2014
 »    Gauteng MEC for roads and transport Ismail Vadi met
      recently with representatives of the networks and
      officials from the Gautrain Management Agency and the
      Bombela Concession Company to discuss the urgent
      need to provide services on the train network
 »    The first phase will ensure voice services are provided at
      all underground stations by June 2013. The second will
      increase coverage to include the 15km tunnel section of
      the Gautrain system by December 2013
 »    — (c) 2012 NewsCentral Media

                                                                   TechCentral, 4 December 2012

51   MOBILE REPORT/DECEMBER 2012
SECTION 5

               SOCIAL NETWORKS


52   MOBILE REPORT/DECEMBER 2012
NIELSEN STATE OF THE MEDIA:
 THE SOCIAL MEDIA REPORT 2012
»     Since the emergence of the first social media
      networks some two decades ago, social media has
      continued to evolve and offer consumers around the
      world new and meaningful ways to engage with the
      people, events and brands that matter to them
»     Now, years later, social media is still growing rapidly,
      becoming an integral part of our daily lives. Social
      networking is now truly a global phenomenon
»     This report reveals insights such as:
        –    What's driving the continued growth of social media?
        –    How is consumer usage of social media evolving?
        –    How is social media impacting marketing?
        –    Who is using Pinterest?



                                                                    Nielsen, 3 December 2012

53   MOBILE REPORT/DECEMBER 2012
LINKEDIN SIGNS
 UP 2M SA USERS
»     LinkedIn, the online network for business professionals,
      says it signed up its two millionth South African user out of a
      total of 187m members in more 200 countries
»     It says the three biggest industries represented on LinkedIn
      in South Africa are IT, financial services and accounting. The
      three South African companies with the most employees on
      LinkedIn are Absa, Eskom and Standard Bank
»     Not surprisingly, Johannesburg has the most South African
      LinkedIn users, followed by Cape Town and Durban
»     The top three universities represented are the universities of
      Johannesburg, Pretoria and South Africa. The top three
      groups by membership are the South African Business
      Network, the Johannesburg Business Club and South African
      Engineers and Expats

                                                                        TechCentral, 11 December 2012

54   MOBILE REPORT/DECEMBER 2012
FACEBOOK TO
 CHALLENGE BBM IN SA
»     In a move sure to worry BlackBerry maker Research in Motion,
      Facebook has removed the need to have an account when using
      its messaging application, Messenger, for Android, BlackBerry
      and iPhone
»     The app, which resembles Apple’s iMessage, ties in with users’
      Facebook inboxes, allowing them to send instant messages to
      one another using their phones
»     The application has been rolled out to Android users in
      Australia, India, Indonesia, Venezuela and South Africa first,
      with other regions set to follow
»     There is no doubt the move is intended to extend the appeal of
      the service. The app is free and doesn’t display any advertising
»     Facebook is also planning to launch the service on more basic
      feature phones, a move that could see it enjoying enormous
      uptake in emerging markets
                                                                         TechCentral, 5 December 2012

55   MOBILE REPORT/DECEMBER 2012
FACEBOOK’S POKE
 DISPLACES GOOGLE MAPS
 »    Facebook released a Snapchat-like app called Poke,
      which allows users to send private messages that
      expire after 1, 3, 5 or 10 seconds. In less than 24 ours,
      it was the number one most downloaded app on
      Apple’s marketplace
 »    While we don’t necessarily expect Poke to remain as
      number one, it’s clear that the Facebook effect is still
      going strong
 »    While it was not expected to remain as number one,
      it’s clear that the Facebook effect is still going strong




                                                                  The Next Web, 22 December 2012

56   MOBILE REPORT/DECEMBER 2012
TOP 50 AFRICAN COUNTRIES
 ON FACEBOOK
»     Socialbakers.com is a leading social media analytics
      platform which offers solution that allows brands to
      measure, compare and contrast the success of their
      social media campaigns with competitive
      intelligence. The website provides daily updated
      Facebook statistics for over 200 countries.
      The statistics as at 29th December 2012 shows that
      Egypt still has the most users with 12,359,440
      showing 15.36% penetration rate, this is followed by
      Nigeria at 6,637,580 users which is almost half of Egypt
      with a very low penetration rate of 4.3%, closely
      followed by South Africa at about 6.5 million and
      Morroco at 5.1 million




                                                                 Tech Talk Africa, 29 December 2012

57   MOBILE REPORT/DECEMBER 2012
SOCIAL MEDIA
 OVERVIEW IN 2012
 »    Facebook managed to maintain its top spot in the social
      media world, according to a report from Nielsen
 »    This study in 2012 shows the top 10 social networks,
      with Facebook, Blogger, Twitter, WordPress, and
      Linkedin topping the list, although Facebook held
      nearly three times the amount of unique PC visits over
      its first competitor, Blogger
 »    On the mobile front, Facebook remains in the lead,
      while Twitter takes over Blogger and Pinterest lands in
      the fourth spot
 »    For users using apps to access social media, Facebook
      still dominates, while Twitter, Foursquare and Google+
      follow. Pinterest sits in fifth place, but has made an
      impressive 1,698 percent change from 2011

                                                                MyBroadband, 4 December 2012

58   MOBILE REPORT/DECEMBER 2012
MXIT
 RETRENCHMENTS
»     Mxit has announced that it will be retrenching 41
      employees as the social network moves to refine its
      business strategy and aims to double its user base in
      2013
»     Francois Swart who has taken over control of the
      company, has been tasked with pegging a new
      strategy for the social network
»     Looking ahead, the R100-million investment Mxit
      secured in October, as well as the savings from
      company-wide costing cutting, is to be channeled into
      key growth areas, the company said
»     This includes self-service community creation tools,
      developer support, technology innovation, advertising
      partnerships and collaboration with key companies
      and brands
                                                              BusinessTech by MyBroadband, 11 December 2012

59   MOBILE REPORT/DECEMBER 2012
INSTAGRAM WILL SHARE USER
 DATA WITH FACEBOOK
»     It’s been clear from the beginning that Facebook’s
      Instagram buy was more than just about acquiring a
      photo-sharing service: Instead, Facebook
      was acquiring another data point
»     Instagram is making that even more obvious today
      with its latest privacy policy update, which will solidify
      the information-sharing relationship between the two
      social networks when the sharing goes into effect on
      January 16
»     “As part of our new collaboration, we’ve learned that
      by being able to share insights and information with
      each other, we can build better experiences for our
      users,” the company said



                                                                   VentureBeat, 17 December 2012

60   MOBILE REPORT/DECEMBER 2012
SOUTH AFRICA’S TOP TEN MOST POPULAR
 YOUTUBE VIDEO ADS IN 2012
»     YouTube has released a list of South Africa’s top ten
      most popular YouTube video ads of the year. These
      are the South African ads which achieved the largest
      number of views from people in South Africa. Ranked
      in order they are:
        1.   OLX Motorbike Advertisement
        2.   Nando’s Diversity Campaign
        3.   Gumtree Property Advertisement
        4.   Nando’s: Last dictator standing
        5.   OLX Treadmill advertisement
        6.   Tropica: You’re a sip away from Jamaica – Flash Mob
        7.   Walka Handheld TV
        8.   Santam “Back at ya” Advertisement
        9.   Gumtree Kitchen Advertisement
        10. Liquid Capital TV Advertisement
                                                                   Marklives.com, 13 December 2012

61   MOBILE REPORT/DECEMBER 2012
SECTION 6

CREDITS AND CONTACTS


62   MOBILE REPORT/DECEMBER 2012
CREDITS


 »      Bizcommunity                »   Mobile Marketing Association   »   The Next Web
 »      Engineering News            »   Mobile Marketer                »   Tomi Ahonen Almanac
 »      Ericsson                    »   Mobile Marketing Watch         »   VentureBeat
 »      Gadget                      »   MyBroadband                    »   Wired
 »      ITWeb                       »   MyBroadband BusinessTech       »   World Wide Worx
 »      JWT                         »   NewsCentral Media
 »      TechCentral                 »   Nielsen
 »      Tech Talk Africa            »   Social Bakers
 »      Marklives.com               »   Statista
 »      Mashable                    »   The Age

63»     Memeburn
      MOBILE REPORT/DECEMBER 2012   »   The Media Online
CONTACT US
     Should you have any mobile insight, strategy, campaign or
     solutions requirements please contact any one of us.

     Angus Robinson | Director: Mobile, Content, Community & Media
     [tel] +27 (11) 555-3800

                                                          INSERT VIDEO HERE
     [cell] +27 (83) 635 4400
     [fax] 0867210884
     [email] angus@native.co.za
     [twitter] @angusrobinson


     Tracy Aberman | Mobile Strategist         Vuyisile Sisulu | Mobile Technologist
     [tel] +27 (11) 555-3800                   [tel] +27 (11) 555-3800
     [cell] +27 (82) 754 6111                  [cell] +27 (82) 679 5415
     [fax] 0867210884                           [fax] 0867210884
     [email] tracya@native.co.za               [email] vuyilisle@native.co.za
     [twitter] @TracyInSA                      [twitter] @Vuyisile_Sisulu


64   MOBILE REPORT/DECEMBER 2012
65

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Native Mobile Monthly Report - December 2012

  • 1. MOBILE REPORT / DECEMBER 2012
  • 2. A MONTHLY INSERT IMAGE IN BACKGROUND SNAPSHOT OF MAKE SURE IT FILLS THE SCREEN 100% MOBILE NEWS, VIEWS, EVENTS & DEVELOPMENTS LOCALLY AND ABROAD 2 MOBILE REPORT/DECEMBER 2012
  • 3. HOW TO USE THIS REPORT » This report is intended as an easy-to-reference tool » It is a resource that allows you to easily flip through in your own time – and not to necessarily read it from front-to-back 3 MOBILE REPORT/DECEMBER 2012
  • 4. EXECUTIVE SUMMARY 1. Looking back to forge ahead, NATIVE’s Mobile Report Retrospective looks at some of the highlights experienced over the past year, counting down the 12 trends of 2012, and how they will affect changes for 2013 2. December was the 20th anniversary of the first SMS. According to Tomi Ahonen, SMS is still the most used mobile service in the world, followed by voice. 1 in 6 people have a mobile phone are are connected to a mobile network 3. December is the time for industry predictions and forecasts for the next year. We look at some of the mobile marketing and consumer trends by analysts in the industry 4. World Wide Worx estimates that a million tablets may have been sold in SA by the end of 2012. The research house also reveals new data showing that broadband access in South Africa has doubled, with growth of 128% 4 MOBILE REPORT/DECEMBER 2012
  • 5. EXECUTIVE SUMMARY 6. Standard Bank makes a big move in the adoption of contactless payment technology. It will begin to roll out NFC enabled credit and cheque cards allowing South African customers to use the “tap-and-go” method of payment 7. South Africans can now not only access music on Apples iTunes store but account holders can now also rent or buy movies, with many eagerly awaiting TV series and games to become available 8. MTN appoints a new group officer, Pieter Verkade, who will be responsible for the innovation, products and services strategy, and marketing across the group 9. 8ta, has been boosted by American telecoms giant AT&T, who has been given permission to purchase spectrum in a key frequency band 10. Cell C joins the ranks of Vodacom, MTN and 8ta with its trial launch of its LTE service with a select group of heavy data customers that fall within the company’s coverage areas 5 MOBILE REPORT/DECEMBER 2012
  • 6. EXECUTIVE SUMMARY 11. The first African designed smartphone launched by a Congolese inventor Verone Mankou, who also designed what was billed as Africa's first tablet computer last year 12. LinkedIn confirms that the South African user base how now reached 2 million users 13. In an attempt to take on BBM’s instant messaging market, Facebook makes its messaging application available without an account in a select number of countries including South Africa 14. According to Social Bakers, Egypt, Nigeria and South Africa are the top 3 African countries on Facebook 15. Mxit announced the retrenchment of 41 employees, a move the company says will refine it’s business strategy and double its user base in 2013 16. Instagram updates it privacy policy, solidifying it’s information-sharing relationship with Facebook. In response, its users, including many high profile celebrities threatened to leave the photo-sharing service 6 MOBILE REPORT/DECEMBER 2012
  • 7. CONTENTS » Section 1: NATIVE’s Retrospective Look at 2012……... 8 » Section 2: Mobile Landscape ………………………………….. 21 » Section 3: Mobile Handsets & Operating Systems…… 38 » Section 4: Mobile Networks…………………………………..... 42 » Section 5: Social Networks……………………………………... 52 » Section 6: Summary & Contacts…………………………….... 62 7 MOBILE REPORT/DECEMBER 2012
  • 8. SECTION 1 NATIVE'S RETROSPECTIVE LOOK AT 2012 8 MOBILE REPORT/DECEMBER 2012
  • 9. 12. MXIT’S ROLLERCOASTER YEAR Their numbers are still impressive and their platform is opening up to developers, but there were bigger things at play. It’s transition from the Naspers stable to the World of Avatar world was the first big news, then came the ‘we have one year to get it right’ speech from Alan Knott-Craig Jnr and the great talent acquisition when they bought Motribe. The biggest surprise was the boardroom wrangling that ended in AKC Jnr leaving when the shareholders needed more clarity and structure in the businesses future and its path to providing a return.
  • 10. 11. FIRST GRAND PRIX & LOERIE FOR A MOBILE- LED CAMPAIGN Carling Black Label’s Be the Coach campaign developed by Ogilvy CT was the first predominately mobile campaign to win a Grand Prix Award at the Loeries. The idea was great and the execution excellent. The results were even better. South Africa needs more mobile campaigns like this one. 10 MOBILE REPORT/DECEMBER 2012
  • 11. 10. PLUMMETING DATA COSTS Data costs have been steadily declining over the past few years, particularly since the arrival of Seacom and the other undersea fibre cables. However, mobile data costs took a big step in the right direction in early August with the move to 15c/MB for both in and out of bundle usage. At the larger bundle sizes, 8ta costs as little as 13c/MB. Good showing by the smaller networks. MTN and Vodacom on the other hand, are still significantly more expensive according to their own websites. 11 MOBILE REPORT/DECEMBER 2012
  • 12. 9. BANKS AND THEIR APPS 2012 was a great year for South Africa’s banking customers with mobile banking applications being launched and enhanced mobile transactional capabilities being more broadly enjoyed. FNB’s App added a smart feature that allowed geo- fenced payments to be made to people in close proximity. Standard Bank and Nedbank both launched solid apps to their customer bases – with both apps being well received by the market. 2013 is going to be an interesting year in this space. Absa has been slow to respond, with a 2013 launch planned. 12 MOBILE REPORT/DECEMBER 2012
  • 13. 8. MOBILE-FIRST APPS AND VISUAL SOCIAL NETWORKS Mobile technology and social networks collided spectacularly in 2012 with a huge shift to visual content from native mobile applications. This was particularly evident with the huge growth in popularity of photo sharing and filter-effect application Instagram, which is now claiming more daily users than Twitter in the US. This growth and dominance of a social niche led to the $1bn acquisition of the 11-person strong company by Facebook. Not bad for 24 months of hard work for the founders. Decent bandwidth, amazing screens, touch devices and much better browsers have all facilitated a move towards more visual content. Nowhere is this more evident than in the explosion of Pinterest in 2012 – to the point that it is the 4th largest driver of internet traffic. Eye-candy everywhere. 13 MOBILE REPORT/DECEMBER 2012
  • 14. 7. CONTRAST OF NOKIA AND BLACKBERRY’S FORTUNES IN SA VS. THE REST OF THE WORLD Nokia fleeing from the Symbian platform at the beginning of 2011 and their subsequent delay in launching their Windows Phone devices has meant that they have slid out of the top 6 smartphone manufacturers, however, they still dominate the feature phone market – especially in Africa and South Africa. Nokia maintains a 50% market share in South Africa. Similarly, Blackberry has taken a pounding internationally with its operating system not being comparable to Android and iOS, however, the much- anticipated launch of Blackberry 10 in early 2013 may change this. In contrast to this, Blackberry has had an exceptional year in South Africa with its market share growing from 4% to 18%. 14 MOBILE REPORT/DECEMBER 2012
  • 15. 6. FACEBOOK REACHES 1BN AND ITS REFOCUS ON MOBILE Facebook acquired J2ME developer Snaptu in 2011 in order to fast-track and control the development of a better Facebook experience on feature phones. This, along with the complete redevelopment of the iOS and Android apps from HTML5 versions to native code-bases, reinforced their investment in their mobile user base, of which there are now 540 million mobile app users. This has meant that there has been intense focus on monetizing the mobile base by launching a number of different ad types for mobile users. Zuck thinks a lot about mobile, and I’m certain that they will get this one right. 2012 was also the year that Facebook broke the 1 billion user mark, meaning it reaches 1/7th of the world’s entire population and 40% of all internet users. 15 MOBILE REPORT/DECEMBER 2012
  • 16. 5. AFRICA’S MOBILE EXPLOSION It is no secret that increased mobile penetration has made a major difference to African economies, small businesses, and to the lives of nearly 500 million Africans who now have mobile connectivity. There has been a lot of focus on this change in 2012, which is probably best reflected in this video by the Praekelt Foundation. Africa is now the next big market for smartphones, with Google’s Ideos – an $80 Android-powered Huawei-built phone, proving highly popular in East Africa. Nokia has over 60% of the total handset market share in Africa, but have been slow to release their Asha range of low to mid-level smartphones. It’s going to be an Android continent if Asha doesn’t arrive in large numbers, soon. 16 MOBILE REPORT/DECEMBER 2012
  • 17. 4. APPLE VS SAMSUNG IN THE MARKET AND IN COURT Samsung and Apple are leading the smartphone market. By far. The release of the Galaxy S2 and then particularly the S3 has put Samsung smartphones onto the map in a real way. This surge has meant that Samsung has powered way ahead of Apple in smartphone sales, outselling them by 2-to- 1. Then there was the legal battle that resulted in an August court ruling that Samsung was ordered to pay more than $1bn in damages to Apple, after Apple accused Samsung of violating several of its patents. There were also threats of Samsung sales being stopped in the US. 17 MOBILE REPORT/DECEMBER 2012
  • 18. 3. RACE TO LTE WITH VC GETTING THE JUMP LTE, which stands for Long-Term Evolution, is the next generation of mobile standards that will provide super- speed broadband connectivity. Sometimes its called 4G, which is also okay for general use. Thankfully, the South African mobile network operators have been quick to invest and roll out their LTE networks in SA. Most had indicated that 2013 would be when these services would be publically available, but Vodacom changed all this by getting the jump on its competitors with its October LTE launch announcement at the MyBroadband Conference. MTN, Cell C and 8ta have all either gone live with commercial services or are running LTE trials with selected customers. 18 MOBILE REPORT/DECEMBER 2012
  • 19. 2. DECLINE OF TELKOM AND THE 8TA DRAIN Management challenges, at Telkom, its poor financial performance in 2012 the global trend of people moving away from relying on fixed-line installations, down from 4,1 million to 3,9 million in the past year, the R471 million write-off from its pay-TV attempt, Telkom Media, and for exiting a confusing/promising yet aborted deal with South Korea’s KT Telecom (phew) have all made 2012 a difficult year for Telkom. 8ta managed to get to only 1,4 million subscribers, in a market of nearly 60 million subscribers. Their startup costs have also ballooned to R2,2 billion – a lot when their subscriber numbers are still so low. Cell C’s successes in 2012 have given rise to rumours of a Cell C-8ta hookup. An interesting thought for both. 19 MOBILE REPORT/DECEMBER 2012
  • 20. 1. ALAN KNOTT-CRAIG’S MOVE TO CELL C & THEIR RETURN TO RELEVANCE There was a fair amount of surprise when in January, Cell C announced that ex-Vodacom CEO Alan Knott-Craig would be joining them as CEO to fill the gap left by Lars Reichelt. He didn’t waste any time before making some significant decisions and changes including the about-turn on ad agency appointments, bringing the iPhone to Cell C, cutting the costs of least-cost routing, bringing in former Vodacom execs (I wonder if Mr Uys will be one for the future), significantly cutting in and out-of- bundle data costs to an impressive 15c, launching the 99c per minute call costs for prepaid and 99c/min international calls to some destinations – and then 85c to 50 destinations announcement, raising R1,5 billion from shareholders, launching simplified, variable length contracts for post-paid subscribers, the decision to consolidate the company’s physical presence in a single campus in Buccleuch, its ongoing tiffs with Vodacom over tariffs and special offers, their entry into the 4G market and its general improvement in market share and market sentiment. 20 MOBILE REPORT/DECEMBER 2012
  • 21. SECTION 2 MOBILE LANDSCAPE 21 MOBILE REPORT/DECEMBER 2012
  • 22. SMS TURNS 20 IN 2012 » The first SMS message – “Merry Christmas” was sent 20 years ago on 3 December 1992 by British software engineer Neil Papworth, via the Vodafone UK’s GSM network and was received on an Orbitel 901 handset » Mobile phones at that time did not have keyboards, so he types out the message on a computer keyboard » Papworth said that no one realised then how it would change the culture of communication » “They thought it would be used as an executive pager so that secretaries could get hold of their bosses while they were out and about and they could send them messages and tell them what to do and where to go” Papworth told BBC radio The Age, 4 December 2012 22 MOBILE REPORT/DECEMBER 2012
  • 23. SMS MESSAGING STILL GOING STRONG » According to Tomi Ahonen, the 'mobile phone' or 'cellphone' - is no longer primarily a 'portable telephone' - our mobile today, globally, is first and foremost a messaging device, with voice calls a highly used optional extra » Globally, SMS is the most used mobile service and used by 83% of the mobile phone subscribers. Voice calls come in second, at 5.4 Billion users and 81% of all mobile users » Mobile phone subscriptions: 94% penetration rate for planet per capita. With duplicates removed, it’s up to 4.3 billion unique humans. So 61% of the planet's population does have a mobile phone in their pocket, connected to a mobile network » The average mobile phone user has 1.23 handsets Tomi Ahonen Almanac 2013, 19 December 2012 23 MOBILE REPORT/DECEMBER 2012
  • 24. MOBILE DATA TRAFFIC WILL DOUBLE WITH SMARTPHONE UPTAKE » The latest Ericsson Mobility Report, formerly known as the Ericsson Traffic and Market Report, reveals that approximately 40 percent of all phones sold in Q3 were smartphones » Data traffic doubled between Q3 2011 and Q3 2012, and is expected to grow at a compound annual growth rate of around 50% between 2012 and 2018, driven mainly by video » LTE is the fastest-developing system in the history of mobile communications in terms of buildout and uptake. Within 5 years, more than half of the world population is expected to benefit from LTE coverage » The report and infographic is available for download here Ericsson, 21 November 2012 24 MOBILE REPORT/DECEMBER 2012
  • 25. JWT’S 10 TRENDS THAT WILL SHAPE OUR WORLD IN 2013 » JWT has released its 8th annual forecast of key trends that will drive or significantly impact consumer mind-set and behaviour in the year ahead » According to the forecast, we'll see everyday objects become smarter as technology gets embedded into everything from eyeglasses to socks to bikes, helping us to measure, navigate and augment the world » At the same time, our smartphones will become de facto fingerprints as they evolve into wallets, keys, health consultants and more - our identity all in one place » The "10 Trends for 2013" report is available at JWTIntelligence.com Bizcommunity, 18 December 2012 25 MOBILE REPORT/DECEMBER 2012
  • 26. MOBILE MARKETING IN 2013 PREDICTIONS FROM THE MMA » The Mobile Marketing Association has put together a collection of predictions from the MMA EMEA Board of Directors for mobile marketing in 2013 » These predictions come from people at the forefront of the mobile marketing industry today » Some of the predictions include: – “There’s going to be a lot of focus on location-based strategies next year” - Kim Siler Mobile Brand Strategy, Global Interactive Marketing The Coca-Cola Company – The biggest change will be the volume of investment in mobile by brands”- Steffen Krabbenhøft Mobile Director Mediacom – “I expect 2013 to be the year of mobile for retail as opportunities increase for the channel to help grow retailers’ bottom line. “ - Benoît Corbin President MMA France – “The presentation is available here MMA, 20 December 2012 26 MOBILE REPORT/DECEMBER 2012
  • 27. MOBILE MARKETING IN 2013 PREDICTIONS » This infographic by Statista illustrates the performance of selected tech companies in 2012. The chart compares companies such as Apple, Google and Facebook regarding their profit, revenue growth and stock performance. » While Apple and Samsung blow the competition away in terms of net income, LinkedIn is the golden child in terms of year-over-year growth » The social network for professionals continued to post impressive revenue growth while returning to profitability, with a whopping 89% revenue increase Mashable, 20 December 2012 27 MOBILE REPORT/DECEMBER 2012
  • 28. HOW WE’LL USE TECH IN 2013 » The Hot consumer trends for 2013 report has been released by networking giant Ericsson’s ConsumerLab group » According to Michael Björn, Head of Research at ConsumerLab , people are more likely to increasingly buy devices based on how well they integrate with all their other gadgets. Being able to access all your business documents, no matter what device you’re on is also important, although nowhere near as fun » People are also increasingly use our smartphones for shopping, merging the online and offline shopping experiences. We trust our personal networks, and would much rather use them for advice on shopping and job-hunting than a traditional agency or review guide Memeburn, 13 December 2012 28 MOBILE REPORT/DECEMBER 2012
  • 29. JOZIHUB: JO’BURG TO GET OWN TECH HUB » Despite Johannesburg’s position as South Africa’s economic hub, Cape Town is often considered the country’s technology start-up capital. A new technology hub in the city of gold, called JoziHub, may help in changing that » JoziHub is intended as a shared work and collaboration space for entrepreneurs and innovators who want to share ideas and resources and get access to mentors » Funded by the Praekelt Foundation and Google for Entrepreneurs, the project is being managed by local engineering consultancy Venture Solutions » According to it’s website, JoziHub wants to be Africa’s “leading technology and social business incubator” by 2015 and to be “recognised worldwide as a pioneer of and advocate for collaboration and innovation” TechCentral, 7 December 2012 29 MOBILE REPORT/DECEMBER 2012
  • 30. BROADBAND IN SA DOUBLES IN TWO YEARS » Broadband access in South Africa has more than doubled in the past two years, as mobile operators slashed the cost of data and network roll-out accelerated » This is revealed in new data contained in the final version of the “Internet Access in South Africa 2012” study conducted by World Wide Worx, with backing from online portal Howzit MSN » The number of broadband subscriptions grew from 3,6m at the end of 2010 to an expected 8,2m by the end of 2012 — representing growth of 128% » The study found that many users have multiple forms of broadband access — such as a digital subscriber line (DSL) account as well as 3G mobile — while many hop between operators to take advantage of promotional offers. As a result, the number of individual broadband users is substantially lower, but also more than doubling in the past two years. The number has grown from 2,8m to 6,7m — 140% growth in two years TechCentral, 6 December 2012 30 MOBILE REPORT/DECEMBER 2012
  • 31. MOBILE MARKET-PLACES IN SOUTH AFRICA » Apple recently made its iTunes music store available to South Africans, joining Nokia as the only other smartphone maker to offer a digital music shop to its users » Nokia Music and iTunes aren’t the only digital music services available in South Africa, but they are the only well-stocked and widely available ones from within a smartphone or tablet ecosystem » Examples of other types of online music services include the recently launched Simfy and Rara, which offer streaming of any number of songs from their catalogues for a fixed monthly fee » Not all smartphone ecosystems let South African developers charge for their apps either. In particular, Google only lets South African app developers offer their software for free MyBroadband, 6 December 2012 31 MOBILE REPORT/DECEMBER 2012
  • 32. ITUNES MOVIES NOW IN SA » Users of Apple’s iTunes service with South African accounts can now rent or buy movies. This comes after Apple recently enabled support for iTunes Music in South Africa » Enthusiasts browsing through the iTunes Store have commented that the selection of films on the local service is still limited compared to its US counterpart » South Africans also don’t have access to TV series yet and the “Games” category is still not available from the App Store » Rental prices as low as R30 and as high as R40 for new HD releases have been spotted. SA iTunes users can also buy movies from R90. A new HD release such as Brave costs R150 MyBroadband, 12 December 2012 32 MOBILE REPORT/DECEMBER 2012
  • 33. MOBILE MUSIC STREAMING WITH DATA BUNDLE FOR SA » A new content streaming player, Spice VAS Africa, has revealed its plans to enter the South African market, and CEO Arun Nagar explained that they want to offer something different to users » Soul Candi, a local record label, will be the first portal to go live, Nagar said, with plans to add more portals from January 2013 » To provide the data along with its subscription, Spice Africa had to enter into reverse-billing agreements with South Africa’s mobile network operators » Users will be able to access content from a mobi site or an app. Their Android and iPhone apps are being tested and they are working on BlackBerry and Windows Phone apps, Nagar added MyBroadband, 10 December 2012 33 MOBILE REPORT/DECEMBER 2012
  • 34. STANDARD BANK IN MASS NFC ROLL-OUT » Standard Bank will begin including contactless payment technology in new credit and cheque cards, allowing customers to make payments using the “tap- and-go” method, rather than them having to have their cards swiped or inserted into a chip reader » All new gold and titanium credit and cheque cards from Standard Bank will be equipped with the technology, with the bank telling TechCentral it’s using near-field communication (NFC)-based technology provided by MasterCard » The cards are linked to clients’ bank accounts, allowing for funds to be deducted directly from their accounts, says Standard Bank’s head of personal markets, Sugendhree Reddy, “Unlike many systems currently available, customers don’t have to pre-load cards with money to use this method of payment.” TechCentral, 6 December 2012 34 MOBILE REPORT/DECEMBER 2012
  • 35. FREE WI-FI ON MANGO FLIGHTS » Passengers using low-cost airline Mango to fly between Johannesburg and Durban between now and 31 January will be able to use the G-Connect in-flight Wi-Fi service for free. And it’s all part of a plan to beat a world record » Mango CEO Nico Bezuidenhout says that although around 8% of passengers on average have been using the service, he hopes that this initiative will result in a fifth of flyers connecting. Should Mango manage this, it will be the highest Wi-Fi usage ratio ever achieved on any route worldwide » Mango and G-Connect plan to introduce on-demand entertainment, live television and limited games across its in-flight Wi-Fi network in 2013. Mango also plans to offer an iPad application for bookings and payments to complement its existing mobile site— (c) 2012 NewsCentral Media TechCentral, 11 December 2012 35 MOBILE REPORT/DECEMBER 2012
  • 36. FIRST AFRICAN-DESIGNED SMARTPHONE LAUNCHED » A Congolese inventor has unveiled what he says is the first African-designed smartphone » Verone Mankou, 27, told AFP that the so-called Elikia, which means “hope” in the local language, went on sale the day before in the Republic of Congo » Though the phone is Congolese by design, it is manufactured in China. It costs about 130 euros ($170) — a considerable sum in this central African nation » The phone has a 3.5-inch touchscreen, 512 megabytes of RAM and a 650-Mhz processor. Its camera is five megapixels, and it also comes with GPS and Bluetooth BusinessTech by MyBroadband, 30 December 2012 36 MOBILE REPORT/DECEMBER 2012
  • 37. COCA-COLA FOCUSES ON MOBILE GAMING » Coca-Cola is going after mobile gamers with an application that lets users challenge their friends and family through levels of branded activities » “Mobile gaming will continue to grow significantly as consumers are spending more time playing games on mobile than any other app activity,” said Matt Shea, executive vice president of product development at WildTangent, Redmond, WA » Most recently, Coca-Cola rolled out an app as part of its partnership with the nonprofit (RED) to drive donations and awareness » Last year, Fanta rolled out a similar app that combined mobile and social for its European market Mobile Marketer, 24 December 2012 37 MOBILE REPORT/DECEMBER 2012
  • 38. SECTION 3 MOBILE HANDSETS & OPERATING SYSTEMS 38 MOBILE REPORT/DECEMBER 2012
  • 39. TABLET MARKET IN SOUTH AFRICA » By the end of this year, a million tablets may have been sold in South Africa » Total sales up to the end of September, well before the arrival of either Windows 8 or the iPad mini and iPad with Retina Display, had reached 788 000 » This number includes around 20 000 “grey market” iPads sold during 2010, but the rest represents sales since January 2011 » Apple is by far the largest player in the tablet market, with 50% market share. Samsung comes in a distant second with 33%, and Huawei an even more distant 7.5%. The rest of the market barely makes up 10% tablet share » The estimated number of tablets sold in South Africa is based on interviews with retailers, distributors, and marketing representatives of major brands Gadget, 21 December 2012 39 MOBILE REPORT/DECEMBER 2012
  • 40. GOOGLE MAPS RETURNS TO APPLE’S IPHONE » Google Maps is in Apple’s App Store, available for both the iPhone and iPad, bringing hope to those who have been having trouble getting around since the Apple mapocalypse » Unlike Apple’s maps app, Google’s navigation feature isn’t integrated with Siri. But it’s also much less likely to direct you into the Pacific ocean » Other differences include: Google Maps uses Zagat listings, and Google’s own local search, for charting and rating restaurants and retailers, while Apple uses Yelp. And if you have a Google account you can sign in to sync searches, directions, and favorite places between your iPhone, iPad and other computers WIred, 13 December 2012 40 MOBILE REPORT/DECEMBER 2012
  • 41. IPAD MINI, PRICED TO GO » Apple’s smaller, 7,9-inch iPad has landed on South African shores, along with the new full-sized, fourth- generation iPad » The iPad mini, as the smaller variant is called, starts at just R3 399, which is particularly well priced given the product costs $329 in the US and the rand has weakened substantially against the dollar in recent months » The product is competitively priced next to Google’s new Nexus 7 tablet, which retails for R2 999, and Samsung’s 7- inch Galaxy Tab 2, which starts at about R4 000 » The fourth-generation 10-inch iPad is available from this weekend. Wi-Fi-only 16GB, 32GB and 64GB versions cost R5 199, R6 399 and R7 399 respectively. The same models, with mobile broadband, cost R6 499, R7 499 and R8 599. — (c) 2012 NewsCentral Media TechCentral, 7 December 2012 41 MOBILE REPORT/DECEMBER 2012
  • 42. SECTION 4 MOBILE NETWORKS 42 MOBILE REPORT/DECEMBER 2012
  • 43. CELLULAR NETWORK ANALYSIS IN SOUTH AFRICA – PREPAID TARIFFS » The Independent Communications Authority of South Africa (ICASA) recently argued in parliament that the cost to communicate has come down in South Africa, even though the prepaid pricing advertised by operators doesn’t seem to indicate this » ICASA’s presentation showed the least and most expensive prepaid tariff trends over the last 3 years and indicate roughly whether operators compete closely or not » For the cheapest prepaid tariff plans, ICASA’s analysis puts Cell C firmly ahead, no doubt due to the operator’s new 99c per minute on per second billing offering » 8ta noses ahead of Cell C when comparing their most expensive prepaid tariffs, though the two remain close together with Vodacom and MTN trailing far behind MyBroadband, 4 December 2012 43 MOBILE REPORT/DECEMBER 2012
  • 44. VODACOM APP LAUNCHED » The “My Vodacom” app for BlackBerry, iOS, Android, and Windows Phone has, over the last few weeks, been quietly rolled out to the relevant app stores for the various platforms » According to Vodacom, the app lets users view their account summary and balances, as well as purchase and transfer data bundles, transfer airtime, and view their PUK » Users will have to register an online account to use My Vodacom services, which the network said will be possible to do from the app itself » The app is a free download, but Vodacom warns that downloading and using the app will consume data which will be charged at standard data rates MyBroadband, 4 December 2012 44 MOBILE REPORT/DECEMBER 2012
  • 45. MTN INTRODUCES FREE MOBILE APP » MTN has introduced MTNza KeyPad for tablets, an application that allows users to check their airtime balance, buy Internet bundles and recharge with airtime » The app, says MTN, also allows users to purchase other MTN Internet services » Mapula Bodibe, GM of consumer segments at MTN SA, says up to now, tablets have been unable to use USSD codes. “This made it a tedious and lengthy process for our customers to check their balances, recharge with airtime and purchase Internet bundles because it required them to insert their tablet SIM cards into a mobile phone to do this.” ITWeb, 12 December 2012 45 MOBILE REPORT/DECEMBER 2012
  • 46. MTN NAMES NEW GROUP CHIEF OFFICER » MTN has named Pieter Verkade, currently CEO of MTN Cyprus, as the group’s new chief commercial officer, effective from February 2013. Verkade will replace Christian de Faria, who retires in January after six years with the mobile telecommunications group » In his new role, Verkade will be responsible for the strategic direction of the innovation, products and services strategy, as well as marketing across the group. “His appointment comes at a critical point for MTN, as our operating environment is changing quite rapidly,” says group CEO Sifiso Dabengwa in a statement » “We have entered a phase where network operators have to compete on more than just products and services” TechCentral, 18 December 2012 46 MOBILE REPORT/DECEMBER 2012
  • 47. MTN LAUNCHES CLOUD PILOT PROJECT FOR SMES » MTN Business has launched a pilot project for its MTN Cloud bouquet of services, claiming to be the first mobile network operator in Africa to adopt the Cloud Service Brokerage model » Executive for enterprise business at MTN Group, Farhad Khan, says the pilot project will be carried out in six of MTN’s key markets in Africa, including Cameroon, Cote d’Ivoire, Ghana, Nigeria, Uganda and South Africa » MTN said it will target small and medium enterprises (SMEs) and has identified a number of these enterprises in these markets to trial its cloud services and product BusinessTech by MyBroadband, 6 December 2012 47 MOBILE REPORT/DECEMBER 2012
  • 48. AT&T BOOST FOR 8TA » In a move that will be seen as a boost for Telkom’s mobile operator, 8ta, the US Federal Communications Commission has given AT&T permission to purchase spectrum in a key frequency band in which the telecommunications giant wants to deploy next-generation wireless broadband » AT&T has been granted access to a number of bands, one of which involves spectrum around 2,3GHz. This is the same spectrum band 8ta intends using to roll out a national broadband network using fourth- generation long-term evolution (4G/LTE) technology » 8ta, which is currently running a pilot 4G/LTE network, plans to launch commercial services in 2013. — (c) 2012 NewsCentral Media TechCentral, 21 December 2012 48 MOBILE REPORT/DECEMBER 2012
  • 49. CELL C TAKES WRAPS OFF LTE TRIAL » Mobile operator Cell C has finally launched its trial of its next-generation mobile broadband network based on long-term evolution (LTE) technology » The company says that a “select group of heavy data customers that fall in coverage areas have been identified to form part of Cell C’s free trial LTE service” » “Once we have feedback on the service from these customers, we will expand the service to other customers,” says CEO Alan Knott-Craig » In addition to the free trial, Cell C plans to offer “up to” 800 customers with the “opportunity to purchase an LTE dongle with an LTE-enabled Sim”. This Sim will be loaded with 100GB of data, which will be valid for 365 days, for a once-off fee of R2 999 TechCentral, 19 December 2012 49 MOBILE REPORT/DECEMBER 2012
  • 50. VODAFONE’S FIRST APP STAR CHALLENGE » The winners of the inaugural Vodafone App Star Challenge were unveiled at Vodacom World in Midrand today. The international challenge included top winners from six countries across the Middle East and Africa, bringing out the best from the developers in each country » 1st prize: Gerald Kibugi from Kenya designed the Tough Jungle app, an action adventure game that introduces Kenya’s culture, history and the destination in an engaging and interactive manner » 2nd prize: Gilbert Rono also from Kenya won for designing the Eureka app, which is an educational app that solves mathematics problems such as Calculus and Algebra » 3rd prize: Rudolph Joubert from South Africa who designed the Ster-Kinekor app which helps movie fans to book movies and choose seats from their mobile device Engineering News, 13 December 2012 50 MOBILE REPORT/DECEMBER 2012
  • 51. MOBILE SERVICE COMING TO GAUTRAIN » All four South African mobile network operators have agreed to ensure full network coverage for voice and data services on the Gautrain rapid rail system by July 2014 » Gauteng MEC for roads and transport Ismail Vadi met recently with representatives of the networks and officials from the Gautrain Management Agency and the Bombela Concession Company to discuss the urgent need to provide services on the train network » The first phase will ensure voice services are provided at all underground stations by June 2013. The second will increase coverage to include the 15km tunnel section of the Gautrain system by December 2013 » — (c) 2012 NewsCentral Media TechCentral, 4 December 2012 51 MOBILE REPORT/DECEMBER 2012
  • 52. SECTION 5 SOCIAL NETWORKS 52 MOBILE REPORT/DECEMBER 2012
  • 53. NIELSEN STATE OF THE MEDIA: THE SOCIAL MEDIA REPORT 2012 » Since the emergence of the first social media networks some two decades ago, social media has continued to evolve and offer consumers around the world new and meaningful ways to engage with the people, events and brands that matter to them » Now, years later, social media is still growing rapidly, becoming an integral part of our daily lives. Social networking is now truly a global phenomenon » This report reveals insights such as: – What's driving the continued growth of social media? – How is consumer usage of social media evolving? – How is social media impacting marketing? – Who is using Pinterest? Nielsen, 3 December 2012 53 MOBILE REPORT/DECEMBER 2012
  • 54. LINKEDIN SIGNS UP 2M SA USERS » LinkedIn, the online network for business professionals, says it signed up its two millionth South African user out of a total of 187m members in more 200 countries » It says the three biggest industries represented on LinkedIn in South Africa are IT, financial services and accounting. The three South African companies with the most employees on LinkedIn are Absa, Eskom and Standard Bank » Not surprisingly, Johannesburg has the most South African LinkedIn users, followed by Cape Town and Durban » The top three universities represented are the universities of Johannesburg, Pretoria and South Africa. The top three groups by membership are the South African Business Network, the Johannesburg Business Club and South African Engineers and Expats TechCentral, 11 December 2012 54 MOBILE REPORT/DECEMBER 2012
  • 55. FACEBOOK TO CHALLENGE BBM IN SA » In a move sure to worry BlackBerry maker Research in Motion, Facebook has removed the need to have an account when using its messaging application, Messenger, for Android, BlackBerry and iPhone » The app, which resembles Apple’s iMessage, ties in with users’ Facebook inboxes, allowing them to send instant messages to one another using their phones » The application has been rolled out to Android users in Australia, India, Indonesia, Venezuela and South Africa first, with other regions set to follow » There is no doubt the move is intended to extend the appeal of the service. The app is free and doesn’t display any advertising » Facebook is also planning to launch the service on more basic feature phones, a move that could see it enjoying enormous uptake in emerging markets TechCentral, 5 December 2012 55 MOBILE REPORT/DECEMBER 2012
  • 56. FACEBOOK’S POKE DISPLACES GOOGLE MAPS » Facebook released a Snapchat-like app called Poke, which allows users to send private messages that expire after 1, 3, 5 or 10 seconds. In less than 24 ours, it was the number one most downloaded app on Apple’s marketplace » While we don’t necessarily expect Poke to remain as number one, it’s clear that the Facebook effect is still going strong » While it was not expected to remain as number one, it’s clear that the Facebook effect is still going strong The Next Web, 22 December 2012 56 MOBILE REPORT/DECEMBER 2012
  • 57. TOP 50 AFRICAN COUNTRIES ON FACEBOOK » Socialbakers.com is a leading social media analytics platform which offers solution that allows brands to measure, compare and contrast the success of their social media campaigns with competitive intelligence. The website provides daily updated Facebook statistics for over 200 countries. The statistics as at 29th December 2012 shows that Egypt still has the most users with 12,359,440 showing 15.36% penetration rate, this is followed by Nigeria at 6,637,580 users which is almost half of Egypt with a very low penetration rate of 4.3%, closely followed by South Africa at about 6.5 million and Morroco at 5.1 million Tech Talk Africa, 29 December 2012 57 MOBILE REPORT/DECEMBER 2012
  • 58. SOCIAL MEDIA OVERVIEW IN 2012 » Facebook managed to maintain its top spot in the social media world, according to a report from Nielsen » This study in 2012 shows the top 10 social networks, with Facebook, Blogger, Twitter, WordPress, and Linkedin topping the list, although Facebook held nearly three times the amount of unique PC visits over its first competitor, Blogger » On the mobile front, Facebook remains in the lead, while Twitter takes over Blogger and Pinterest lands in the fourth spot » For users using apps to access social media, Facebook still dominates, while Twitter, Foursquare and Google+ follow. Pinterest sits in fifth place, but has made an impressive 1,698 percent change from 2011 MyBroadband, 4 December 2012 58 MOBILE REPORT/DECEMBER 2012
  • 59. MXIT RETRENCHMENTS » Mxit has announced that it will be retrenching 41 employees as the social network moves to refine its business strategy and aims to double its user base in 2013 » Francois Swart who has taken over control of the company, has been tasked with pegging a new strategy for the social network » Looking ahead, the R100-million investment Mxit secured in October, as well as the savings from company-wide costing cutting, is to be channeled into key growth areas, the company said » This includes self-service community creation tools, developer support, technology innovation, advertising partnerships and collaboration with key companies and brands BusinessTech by MyBroadband, 11 December 2012 59 MOBILE REPORT/DECEMBER 2012
  • 60. INSTAGRAM WILL SHARE USER DATA WITH FACEBOOK » It’s been clear from the beginning that Facebook’s Instagram buy was more than just about acquiring a photo-sharing service: Instead, Facebook was acquiring another data point » Instagram is making that even more obvious today with its latest privacy policy update, which will solidify the information-sharing relationship between the two social networks when the sharing goes into effect on January 16 » “As part of our new collaboration, we’ve learned that by being able to share insights and information with each other, we can build better experiences for our users,” the company said VentureBeat, 17 December 2012 60 MOBILE REPORT/DECEMBER 2012
  • 61. SOUTH AFRICA’S TOP TEN MOST POPULAR YOUTUBE VIDEO ADS IN 2012 » YouTube has released a list of South Africa’s top ten most popular YouTube video ads of the year. These are the South African ads which achieved the largest number of views from people in South Africa. Ranked in order they are: 1. OLX Motorbike Advertisement 2. Nando’s Diversity Campaign 3. Gumtree Property Advertisement 4. Nando’s: Last dictator standing 5. OLX Treadmill advertisement 6. Tropica: You’re a sip away from Jamaica – Flash Mob 7. Walka Handheld TV 8. Santam “Back at ya” Advertisement 9. Gumtree Kitchen Advertisement 10. Liquid Capital TV Advertisement Marklives.com, 13 December 2012 61 MOBILE REPORT/DECEMBER 2012
  • 62. SECTION 6 CREDITS AND CONTACTS 62 MOBILE REPORT/DECEMBER 2012
  • 63. CREDITS » Bizcommunity » Mobile Marketing Association » The Next Web » Engineering News » Mobile Marketer » Tomi Ahonen Almanac » Ericsson » Mobile Marketing Watch » VentureBeat » Gadget » MyBroadband » Wired » ITWeb » MyBroadband BusinessTech » World Wide Worx » JWT » NewsCentral Media » TechCentral » Nielsen » Tech Talk Africa » Social Bakers » Marklives.com » Statista » Mashable » The Age 63» Memeburn MOBILE REPORT/DECEMBER 2012 » The Media Online
  • 64. CONTACT US Should you have any mobile insight, strategy, campaign or solutions requirements please contact any one of us. Angus Robinson | Director: Mobile, Content, Community & Media [tel] +27 (11) 555-3800 INSERT VIDEO HERE [cell] +27 (83) 635 4400 [fax] 0867210884 [email] angus@native.co.za [twitter] @angusrobinson Tracy Aberman | Mobile Strategist Vuyisile Sisulu | Mobile Technologist [tel] +27 (11) 555-3800 [tel] +27 (11) 555-3800 [cell] +27 (82) 754 6111 [cell] +27 (82) 679 5415 [fax] 0867210884 [fax] 0867210884 [email] tracya@native.co.za [email] vuyilisle@native.co.za [twitter] @TracyInSA [twitter] @Vuyisile_Sisulu 64 MOBILE REPORT/DECEMBER 2012
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