1. U N I V E R S I T Y O F E A S T L O N D O N | S E P T E M B E R 9 ,
2 0 1 6
THREE TRENDS IN
STUDENT ADVISING
2. SEPTEMBER 9 AGENDA
• Holistic Approach to Advising: the Mindset Shift
& the Functional Shift
• Proactive Approach to Advising
• Predictive analytics
• Early alerts (Just-in-Time Analytics)
• A Balanced Approach to Data in Student
Success
4. HOLISTIC APPROACH TO ADVISING –
MINDSET SHIFT: THE COACH APPROACH
• Naturally Creative Resourceful and Whole
• Relationship First
• Questions not Answers
• Empowering Choice and Agency
• Examples: Westminster College / Harper College /
Southern New Hampshire University
• Coaching competencies www.coachfederation.org
5. HOLISTIC APPROACH TO ADVISING –
FUNCTIONAL SHIFT: PROFESSIONAL ADVISERS
• Advisers not embedded within departments
• Advisers developing separate and distinct competencies
for motivating, directing and helping students (see ICF
Core Competencies for Coaching)
• Advisers shifting administrative aspects of the job to a
different role
• Advisers connecting with other departments via
dashboards to maximize efficiency and make resource
allocation choices
6. PROACTIVE APPROACH TO ADVISING
• Predictive Analytics
• Key: How you present this to students
• Hint: Don’t be paternalistic or discouraging
• Early Alerts and Just-in-Time Analytics
• Key: Role clarity for coordinated response
• Hint: Student identified “team”
7. A BALANCED APPROACH TO DATA USE
• Use data – qualitative and quantitative
• Before you begin – align yourselves
• Success looks like …
• My role in making this a success is …
• When we say “student success” we mean …
• Set milestones
• Use data to analyze progress
• Translate data to real human terms
• Example Middle Tennessee State University