Novare Consulting are accredited to deliver Change Management Training and to provide MBTI reports and feedback. This presentation explains how Mvers-Briggs MBTI should help us to deliver successful stakeholder engagement and communications
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APMG & CMI PARTNERSHIP
• APMG & The Change
Management Institute strategic
partnership
• Increasing professionalism of
Change Management
• Qualifications based on what
professional Change Managers
really do ...
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MYERS-BRIGGS TYPE INDICATORS (MBTI)
• A foundation for life-long
personal development
• Myers-Briggs Type
Indicator (MBTI®) defines
personality type
• It provides a constructive,
flexible and liberating
framework for
understanding individual
differences and strengths.
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CI - A new project merging two teams
“This is so exciting, I
can't wait to meet
the new team and
start discussing ideas”
“They really sprang
that news on us! I
need time to process
what it means”
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CHANGE CHECKLIST FOR E-I
Extraversion Preference Introversion Preference
Opportunities to develop
ideas through discussion
Time to reflect and
develop ideas internally
Spontaneous verbal
information and feedback
Careful considered written
information and feedback
Change to actively
participate in the process
Chance to work or reflect
alone in a quiet
atmosphere
Opportunities to interact
with people
Opportunities to
communicate one-to-one
or in small groups
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CO – Moving into a new product area
“The long-term
benefits will be
amazing, and it
definitely works in
theory”
“It’s going to cost so
much to set up the
production line. Where
is the evidence that
this will work? ”
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CHANGE CHECKLIST FOR S-N
Sensing Preference iNtuition Preference
Specific and realistic data
on the “why” and “how”
A chance to “do it their
own way” and add
creativity
Step-by-step information
and explanations
The ”big picture”, the
wider framework
Concrete examples and
practical applications
Appreciation for moving
outside usual boundaries
and for “impractical” ideas
Appreciation/positive
feedback for carefulness
and thoroughness
Chances to “play around
with the pieces”, to create
different routes
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CS – Organizational communication about an issue
“I thought that it
could’ve praised the
team effort though”
“That email really
expressed the issue in
a business like way”
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CHANGE CHECKLIST FOR T-F
Thinking Preference Feeling Preference
Need logical reasons for
everything
Provide lots of approval
and positive feedback
Opportunity to ask “why”
questions
A chance to see how facts
and ideas relate to people
A chance to wrestle with
problems
Opportunities to connect
and focus on relationships
Demonstrable fairness in
rules and procedures
A chance to identify and
act on values and personal
priorities
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CP – Roll out of a new IT system
“This is our first
cloud-based solution we
need to respond to
emergent problems,
adapt and revise”
“We need to have a
clear timetable and
stay on course”
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CHANGE CHECKLIST FOR J-P
Judging Preference Perceiving Preference
Clear goals, schedules,
timelines and structures
A chance to be
spontaneous and flexible
A chance to organize and
plan projects/programmes
Opportunities to add new,
relevant information
Rewards for completing
and closing
Rewards for working, the
process – as well as
results
Appreciation for clarity
and decisiveness
Appreciation for seeing
things that might be
missed in drive to finish
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BRIDGES’ STAGES OF TRANSITION
Whatever your MBTI preferences, we all have to change
ENDINGS
• Letting go of the old
ways and the old
identity people had’
• This first phase of
transitions an ENDING,
and when people need
help with losses
NEUTRAL ZONE
• The old is gone but
new isn’t fully
operational.
• Critical realignments &
re-patterning take place
NEW
BEGINNINGS
• People develop new
identity, experience
new energy & discover
new purpose
• The change begins to
work
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CHANGE MANAGEMENT TRAINING
The Change Management
Training Certification comprises:
• The Foundation Course
– Multiple-choice closed
book exam
• The Practitioner Course
– Objective testing based on
a case study scenario,
restricted open-book
• The Course Text “The
Effective Change Managers
Handbook” is recommended
for all delegates