1.
1
Thereisabetterway
OCTO Part of Accenture © 2020 - All rights reserved
La posture du coah et son apport
dans l’amélioration continue ?
Le comptoir OCTO
15 Octobre 2020

2.
Thereisabetterway
2
OCTO Part of Accenture © 2020 - All rights reserved
Déroulé du comptoir
25 min
Présentation :
1) Introduction
2) La posture du coach
3) L’apport du coaching
4) Conclusion
20 min
Questions réponses
Échanges

3.
Thereisabetterway
3
OCTO Part of Accenture © 2020 - All rights reserved
Les indicateurs
Accelerate

4.
Thereisabetterway
4
OCTO Part of Accenture © 2020 - All rights reserved
Les 4 métriques Accelerate
Change
failure rate
Mean time
to restore
Lead time
for change
Deployment
frequency
INDICATEURS DE DÉBIT INDICATEURS DE STABILITÉ
A quelle fréquence le
code est-il déployé en
production ?
Combien de temps
me faut-il pour
envoyer une
modification de code
en production?
Combien de temps
me faut-il pour
restaurer un service
inopérant ?
Quel est le ratio de
déploiements
considérés
comme des
échecs ?

5.
Thereisabetterway
5
OCTO Part of Accenture © 2020 - All rights reserved
Les différents niveaux de performance en 2019
Elite
performers
High
performers
Medium
performers
Low
performers
INDICATEURS
DE VITESSE
Deployment frequency
< 1 / jour
(à la demande)
1 / jour -
1 / semaine
1 / semaine -
1 / mois
1 / mois -
1 / 6 mois
Lead time for changes < 1 jour
1 / jour -
1 / semaine
1 / semaine -
1 / mois
1 / mois -
1 / 6 mois
INDICATEURS
DE STABILITÉ
Mean time to restore < 1 heure < 1 jour < 1 jour
1 semaine -
1 mois
Change failure rate 0 -15% 0 -15% 0 -15% 46 - 60%

6.
Thereisabetterway
6
OCTO Part of Accenture © 2020 - All rights reserved
Les 24 aptitudes pour l’amélioration du software delivery
Continuous
Delivery
Capabilities
Architecture
Capabilities
Product &
Process
Capabilities
Lean Mgt &
Monitoring
Capabilities
Cultural
Capabilities
8 2 4 5 5

7.
Thereisabetterway
7
OCTO Part of Accenture © 2020 - All rights reserved
Les 24 aptitudes
Change approval
process
Monitoring
Proactive
notification
WIP limits
Visualizing work
Lean
Management
& Monitoring
Cultural
Westrum
organizational
culture
Cultural
Collaboration
among teams
Cultural
Job satisfaction
Cultural
Transformational
leadership
Cultural
Supporting
learning
Architecture
Continuous
Delivery
Continuous
Delivery
Continuous
Delivery
Continuous
Delivery
Continuous
Delivery
Continuous
Delivery
Continuous
Delivery
Continuous
Delivery
Version
control
Deployment
automation
Continuous
integration
Trunk-based
development
Test
automation
Test data
management
Shift left on
security
Continuous
delivery
Loosely
coupled
architecture
Architecture
Empowered
teams
Product &
Process
Customer
feedback
Product &
Process
Value stream
visibility
Product &
Process
Working in
small batches
Product &
Process
Team
experimentation
Lean
Management
& Monitoring
Lean
Management
& Monitoring
Lean
Management
& Monitoring
Lean
Management
& Monitoring

8.
Thereisabetterway
8
OCTO Part of Accenture © 2020 - All rights reserved
Questions / Réponses

9.
Thereisabetterway
9
OCTO Part of Accenture © 2020 - All rights reserved