Ddex human systemsdesign1
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The support of the a talk on systemic change based of an approach to address organisations like living systems that react to chance as a threat, using the Theory U model and the Organisational Homeostasis inspired by @StéphaneRiot
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Ddex human systemsdesign1
- 1. Oana Juncu @ojuncu www.coemerge.com #Design4Balance DDD eXchange 2018 Human Systems Design Oana Juncu @ojuncu www.coemerge.com
- 3. Oana Juncu @ojuncu www.coemerge.com #Design4Balance “The Quality of An Intervention depends on the Intention of the Intervener” “The Success of An Intervention depends on the Interior Condition of the Intervener”
- 4. Oana Juncu @ojuncu www.coemerge.com #Design4Balance Enable crossed perspectives on Design and Orgs as Living Systems 4A Reliable Responsible Resilient Evolution Of Our Business Place The Intention
- 5. @ojuncu Oana Juncu www.coemerge.com #Design4Balance What is this “Human Systems Design” story about ? Orgs that want to change and, in the same time, we perceive it as a threat
- 6. @ojuncu Oana Juncu www.coemerge.com #Design4Balance How can this tension be happily …. Designed As a Thriving Change ?
- 7. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Turn threat into Fearful Exploration Nurture a place of Psychological Safety
- 8. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Hold the Space 4 Interactions The safe space is set by Clear Game Rules
- 9. Oana Juncu @ojuncu www.coemerge.com #Design4Hapiness Our brain loves patterns :)
- 10. Oana Juncu @ojuncu www.coemerge.com #Design4Hapiness A systemic Pattern for Reality 2 Illustrate levels of Threat The Cynefin* Model Simple Complicated Complex Chaos Dave Snowden V2.0
- 11. Oana Juncu @ojuncu www.coemerge.com #Design4Hapiness Perception of Low(er) Threat Level Simple Complicated Sense-Analyse-Respond Rules & Experts Predictable Good practices Sense-Categorise-Respond Best practices Obvious Chaos Complex Robust Rigid? V2.0 Data is Self-Explanatory
- 12. Oana Juncu @ojuncu www.coemerge.com #Design4Hapiness Threat Level Perception goes higher Simple Complicated Sense-Analyse-Respond Rules & Experts Predictable Good practices Sense-Categorize-Respond Best practices Obvious Complex Probe-Sense-Respond Pattern searching Emerging practices Chaos Resilience Robust Robust V2.0
- 13. @ojuncu Oana Juncu www.coemerge.com #Design4Balance A Good game … Has clear rules, …give a sense of advancement, …have a clear outcome to players
- 14. Fractal systems are resilient “Elastic response” look for patterns
- 15. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Fractal Architecture Ron English Studies
- 16. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Design Your Resilient Org Search patterns to create a fractal organisation : xFunctional… Remember, You’re part of the system
- 19. @ojuncu Oana Juncu www.coemerge.com #Design4Balance …You’d be surprised how much we like patterns :D
- 20. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Nature does not design for performance, it designs for resilience Gentle Reminder
- 21. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Patterns lead to (new) cognitive biases Gentle Warning
- 22. Oana Juncu @ojuncu www.coemerge.com #Design4Hapiness Threat Level Perception Is Escalating !!! Simple Complicated Sense-Analyse-Respond Rules & Experts Predictable Good practices Sense-Categorize-Respond Best practices Obvious Complex Probe-Sense-Respond Pattern searching Emerging practices Chaos Act-Sense-Respond Novel practices Crisis Management Robust Rigid Resilient V2.0
- 24. @ojuncu Oana Juncu www.coemerge.com #Design4Hapiness Antifragile* Systems Antifragile systems are a learning continuum Nature is Antifragile *Nassim Taleb
- 25. Oana Juncu @ojuncu www.coemerge.com #Design4Hapiness The Tipping Point Simple Complicated Sense-Analyse-Respond Rules & Experts Predictable Good practices Sense-Categorize-Respond Best practices Obvious Complex Probe-Sense-Respond Pattern searching Emerging practices Chaos Act-Sense-Grow Novel practices Antifragile Robust Rigid Resilient
- 26. @ojuncu Oana Juncu www.coemerge.com #Design4Balance How To Turn Threat Into Fearless Exploration ? Nurture a place of Psychological Safety “Psychological Safety is the belief that no one will be humiliated or punished for speaking up with ideas, concerns or mistakes” Amy Edmonson
- 28. @ojuncu Oana Juncu www.coemerge.com #Design4Balance We should all get pancakes, then I’ll leave for holidays Encourage Diversity of Thoughts ! We should implement Microservices to an Unified Payment Platform Let’s have quick wins to validate assumptions , we have to deliver now
- 29. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Organisational Homeostasis* Emotions Action & Entertainment Values & Process Inspiration & Creativity *A state of balance in a living organism A model by Stéphane Riot
- 30. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Theory U A B Suspending Redirecting Letting Go Prototyping Crystalising Letting Come
- 31. @ojuncu Oana Juncu www.coemerge.com #Design4Balance 2 min Exercice What does that tell you about you? What can you move forward given the new information? u step back from the irritation, what do you find out?
- 32. @ojuncu Oana Juncu www.coemerge.com #Design4Balance Empower yourself We Do have a Choice . .
- 33. @ojuncu Oana Juncu www.coemerge.com #Design4Balance We are all designers of the Human Systems we are part of