Traditional banks are missing an opportunity to engage customers who spend significant time waiting in branches by providing nothing meaningful for them to do. The average wait time in a branch is over 10 minutes, and peak times are even longer. Banks could learn more about customers and inspire purchases in the 5 minutes when they have their attention through mobile, interactive, personalized and engaging experiences during the wait. A company called Waitology provides this type of solution to better utilize waiting time at banks.

1. The obvious hidden opportunity
of traditional banks

2. Welcome to a typical busy branch
full of your customers.
(hopefuly)

3. They all suffer from a severe
banner blindness
and nothing-to-do-iness.

4. In the attention economy it’s a luxury being boring.

5. Your promise:
Our branch visit will be LEGEN…
…WAIT FOR IT…

6. Exactly. They are waiting for it!
minutes
is the average waiting
time in a branch.*
Now imagine the
peak times!
Before being served.

7. And even while being served.
minutesto open an account
How long is the customer actively engaged?

8. Waiting isn’t just what you
measure.
It is what customers
experience
when you give them nothing
meaningful to do.

9. on airing “spray & pray” commercials.
You spend millions

10. when you get the attention.
But you do nothing meaningful

11. So, what if you could in 5 minutes
learn more about your customers
than you can ever learn from big data
and inspire them to buy?

12. Subconscious presale
MOBILE INTERACTIVE PERSONALIZED ENGAGING
Give it a try!
www.getwaitology.com