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About Operative
New York  London  Sydney
Stockholm  Sao Paolo  Austin
Seattle  Bangalore
Client base of more than
200 media industry leaders
$6 Billion in global ad revenue
running through Operative solutions
We empower sales teams to thrive in today’s market by
equipping them with the tools required to effectively
package products according to buyer needs and access
available inventory in a timely manner.
We provide infrastructure flexibility that enables cross-
channel, multi-platform integration and aggregates system
and inventory data into one architecture – placing our
clients in a better position to maximize yield and achieve
higher CPMs for their inventory.
We build efficiency into our offerings to mitigate operational
complexity, ensure seamless execution and minimize the
costs associated with running a digital ad business.
Automation should not be synonymous with giving up
control of your business. With automation comes greater
business control.
Driving
Sales
Driving
Yield
Driving
Efficiency
In Pursuit
of Automation
About Us
Clients and Technology Advisory Board
Digital Ad Operations Are Complex
CAMPAIGN
EXECUTION
SALES
PROCESS
AD
SERVER
EXCEL
BILLING
Is there Inventory?
Yes
Complete
spreadsheet with
Sale details
Send completed
spreadsheet to Ad Ops
Get IO and creatives
from agency
Reserve
inventory
Enter campaign
information
Monitor performance
and send updates
upon request
Enter campaign
information
Send invoice
to agency
Enter delivery
for billing
BILLING
SYSTEM
RFP
Confirm which delivery maps to original campaigns
Pull delivery, and prepare
reports to send to the agency
and the Finance team
Agency Sales Ad Ops Finance
CAMPAIGN
EXECUTION
SALES
PROCESS
AD
SERVER
EXCEL
BILLING
BILLING
SYSTEM
Is there Inventory?
Yes
Complete
spreadsheet with
Sale details
Send completed
spreadsheet to Ad Ops
Get IO and creatives
from agency
Reserve
inventory
Enter campaign
information
Monitor performance
and send updates
upon request
Enter campaign
information
Send invoice
to agency
Enter delivery
for billing
RFP
Confirm which delivery maps to original campaigns
Pull delivery, and prepare
reports to send to the agency
and the Finance team
Agency Sales Ad Ops Finance
Completes RFP with
inaccurate information
Reports inaccurate
inventory
Over-books
inventory
Dissatisfied
client
Campaign
under-delivers
CAMPAIGN
EXECUTION
SALES
PROCESS
AD
SERVER
EXCEL
BILLING
BILLING
SYSTEM
Is there Inventory?
Yes
Complete
spreadsheet with
Sale details
Send completed
spreadsheet to Ad Ops
Get IO and creatives
from agency
Reserve
inventory
Enter campaign
information
Monitor performance
and send updates
upon request
Enter campaign
information
Send invoice
to agency
Enter delivery
for billing
RFP
Confirm which delivery maps to original campaigns
Pull delivery, and prepare
reports to send to the agency
and the Finance team
Agency Sales Ad Ops Finance
Billing
error
Check error with Ad Ops
Identifies error and sends updated numbers
Updates billing system
Issues
makegood
Advertising. Yesterday, Difficult. Today, Overwhelming...
Display
Ad Server
Display
Ad Server
3rd Party
Ad Server
Display
Ad server
Multiple Sales
Channels
Multiple Buyer
Types
Display
Display
Display
Mobile
Video
Owned & Operated
Acquired
Inventory
Owned and Operated
Inventory
Acquired
Inventory
Display
Display
Display
Mobile
Video
Ad Server
Mobile
Ad server
Video
Ad Server
Display
Display
Display
Ad Server
Digital Advertising: The Challenges
Running a profitable media company is becoming more complicated:
> Advertising Sales/Ops is increasingly complex
> Customers requirements are becoming more demanding
> Traditional publishers must be digitally innovative to compete
> Scaling without disrupting everyday business
> It is harder than ever to understand how your business is really performing
Where Does Operative Fit?
Solutions
Ad Serving Outsourced Services
Technical training, support and resale.
> Ad server set up and configuration
> Training Ad Ops teams
> General trafficking best practices
> Publisher and agency ad servers
> Troubleshooting specific technical
issues
Software
End-to-end digital advertising system
> Bringing together people, processes
and technologies for end-to-end
business transparency
Capturing new revenue opportunities
without disrupting everyday business.
> Increase the efficiency across the
organization to reduce operational
costs
Trafficking ads with <1% error rates.
> Entering campaigns into the ad server
> Generating tracking pixels for
implementation
> Creative acquisition
> Testing and uploading creative
(standard and rich media)
> Creative modifications
Powering Sales, Ad Ops and Finance in One Central Hub
We power your digital ad business. Our cloud-based software hub integrates your
current third-party technologies, giving you complete control over your entire
advertising ecosystem. Operative enables you to accurately sell, execute and bill
media products, generating more revenue and saving time
D E M A N D
> Collect and Package all your
media products in one
system
> Create high-yield packages
> Enable sellers to quickly
create and manage
integrated proposals
W O R K F L O W
> Routing appropriate
instructions / alerts
> Strong internal controls and
approvals
> Create single source of truth
for creating, trafficking and
managing orders
T E C H N O L O G Y
> Support of wide range of
technologies across
functions - ad serving, billing,
CRM, reporting, dynamic
data exchange and
automated pushes
R E P O R T I N G
> One system of record / one
single source of truth
> Powerful data processing to
maximize insights
> Flexible Data Feed for 3rd
party reporting systems
> Ability to warehouse data for
security
Operative’s Impact
Operative clients’ CPM growth outpaced the industry by more than 14 times the
industrial average in 2012
Decrease the amount of time devoted to RFP response by 75%
Reduce billing time by more than 50%
28% time savings from eliminating double entry via multiple systems
15% efficiency gain from error reduction
Automate reporting across multiple systems to reduce time spent on manual retrieval
by up to 70%
>
>
>
>
>
>
Inside Operative’s Software Platform
Build an Offer
Check Inventory
Confirm an Order
Traffic an Order
Reconcile an Order
Measure Performance
New Edit Delete
Submit for Approval
Add Remove
▲
▼
▲
▼
Order List
Walt Disney – World Cup Brazil ‘14
Johnson & Johnson Dove Winter
Coca-Cola Xmas Promotion 2013
Order Details
Id: 67499154 Version: 1.0 Stage: 100% Closed/Won
Advertiser: Johnson & Johnson Start Date: 01-Nov-13
Buying Agency: OMD End Date: 31-Mar-14
Plan Net Value: 357K EUR Sales Representative: Céline Lefebvre
Media Plan
Line Items Start Date End Date Cost Qty. Price Discount Avails
Display MPU 300x225 01-Nov-13 31-Mar-14 CPC 1,500K €10 20%
Pre-Roll Video 15s 01-Nov-13 31-Mar-14 CPM 800 €97 20%
Mobile Homepage Takeover 01-Nov-13 31-Mar-14 CPM 30,000 €50 20%
- Sales Module
Add
▲
▼
▲
▼
- Cross Platform Catalogue
AddProduct List
Display MPU 300x255
Pre-Roll Video 15s
Player Skin Background
Package List
Exclusive Sponsorship
Mobile Homepage Takeover
Roadblock
Digital Ad Flow: Sales, AdOps, Finance, Execs
New Edit Delete
Submit for Approval
Add Remove
▲
▼
▲
▼
Order List
Walt Disney – World Cup Brazil ‘14
Johnson & Johnson Dove Winter
Coca-Cola Xmas Promotion 2013
Order Details
Id: 67499154 Version: 1.0 Stage: 100% Closed/Won
Advertiser: Johnson & Johnson Start Date: 01-Nov-13
Buying Agency: OMD End Date: 31-Mar-14
Plan Net Value: 357K EUR Sales Representative: Céline Lefebvre
Media Plan
Line Items Start Date End Date Cost Qty. Price Discount Avails
Display MPU 300x225 01-Nov-13 31-Mar-14 CPC 1,500K €10 20%
Pre-Roll Video 15s 01-Nov-13 31-Mar-14 CPM 800 €97 20%
Mobile Homepage Takeover 01-Nov-13 31-Mar-14 CPM 30,000 €50 20%
Targets Inventory Availability
Location: UK, Europe
Sex: Female
Age: 25-40
Status: Single, Married
- Sales Module
300K
200K
100K
0K
Nov-13 Dec-13 Jan-14 Feb-14 Mar-14
Build an Offer
Check Inventory
Confirm an Order
Traffic an Order
Reconcile an Order
Measure Performance
Digital Ad Flow: Sales, AdOps, Finance, Execs
Build an Offer
Check Inventory
Confirm an Order
Traffic an Order
Reconcile an Order
Measure Performance
Approve Reject
▲
▼
- Sales Module
Order List
Walt Disney – World Cup Brazil ‘14
Johnson & Johnson Dove Winter
Coca-Cola Xmas Promotion 2013
Order Approvals
2 Required Approval(s) Remaining
In progress: assigned to Legal Approval Group. The billing account on this order does not have an approved
credit status. Wait for approval from credit controls.
In progress: assigned to Digital Inventory Approval Group. This order requires a digital inventory approval.
Automatically approved by System
Automatically rejected by System: "Deal Minimum < $1000"
Digital Ad Flow: Sales, AdOps, Finance, Execs
Digital Ad Flow: Sales, AdOps, Finance, Execs
Build an Offer
Check Inventory
Confirm an Order
Traffic an Order
Reconcile an Order
Measure Performance
Split Ticket Assign To Push to Ad-Server
▲
▼
- Ad Operations Module
Ticket Queue
Push Id Ticket Name Line Items Status Assigned To
155 155_Walt_Disney_World_Cup_Brazil_14 20 Pre-Production Kelly Preston
134 134_Johnson_&_Johnson_Dove_Winter 76 Production Melissa Adams
198 198_Coca_Cola_Xmas_Promotion_2013 254 Active Maria Athayde
Line Items
Id Prefix Line Item Name Status Source Start Date End Date
1 134_1 Display MPU 300x225 Pushed OpenX 01-Nov-13 31-Mar-14
2 134_2 Pre-Roll Video 15s Pushed FreeWheel 01-Nov-13 31-Mar-14
3 134_3 Mobile Homepage Takeover Pushed DoubleClick 01-Nov-13 31-Mar-14 ▲
▼
Display
Mobile
Video
Build an Offer
Check Inventory
Confirm an Order
Traffic an Order
Reconcile an Order
Measure Performance
Digital Ad Flow: Sales, AdOps, Finance, Execs
▲
▼
- Finance Module
Lock Edit Push to Finance
Invoice List Billing Period: Dec-13 Company: Johnson & Johnson
Id Invoice Name Status Amount Sold Impress. Deliv. Impress.
35 Nov 13 – Johnson & Johnson Winter 13 Locked €178,562.0 543,500,000 555,600,000
228 Dec 13 – Johnson & Johnson Winter 13 Locked €178,562.0 543,500,000 562,100,000
311 Jan 14 – Johnson & Johnson Winter 13 Active €178,562.0 543,500,000 544,800,000
Payment List
Id Payment Name Amount
186 15 Dec 13 – Johnson & Johnson Winter 13 €89,281.0
187 31 Dec 13 – Johnson & Johnson Winter 13 €89,281.0
▲
▼
Delivery Data Billing Data
Build an Offer
Check Inventory
Confirm an Order
Traffic an Order
Reconcile an Order
Measure Performance
Digital Ad Flow: Sales, AdOps, Finance, Execs
▲
- Reports Module
Export
▲
▲
▲
▲
▲
▲
▲
▲
▲
▼
Available Reports Report
Sales Reports Data 1 Data 2 Data 3 Data 4 Data 5
Media Property Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Campaign Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Partner Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Ad Ops Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Administrator Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Inventory Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Finance Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Customer Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX
Report Data
Life At Operative
We run a pretty slick operation…
Operative is one of the fastest growing ad tech companies on Silicon Alley.
Our office is a fun, dynamic space filled with amazing engineers, a passionate
sales team, and all of the tech company must-haves: ping pong, foosball,
bagel Wednesdays, company parties, and more.
Join Us!

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Life at Operative

  • 1.
  • 3. New York  London  Sydney Stockholm  Sao Paolo  Austin Seattle  Bangalore Client base of more than 200 media industry leaders $6 Billion in global ad revenue running through Operative solutions We empower sales teams to thrive in today’s market by equipping them with the tools required to effectively package products according to buyer needs and access available inventory in a timely manner. We provide infrastructure flexibility that enables cross- channel, multi-platform integration and aggregates system and inventory data into one architecture – placing our clients in a better position to maximize yield and achieve higher CPMs for their inventory. We build efficiency into our offerings to mitigate operational complexity, ensure seamless execution and minimize the costs associated with running a digital ad business. Automation should not be synonymous with giving up control of your business. With automation comes greater business control. Driving Sales Driving Yield Driving Efficiency In Pursuit of Automation About Us
  • 4. Clients and Technology Advisory Board
  • 5. Digital Ad Operations Are Complex
  • 6. CAMPAIGN EXECUTION SALES PROCESS AD SERVER EXCEL BILLING Is there Inventory? Yes Complete spreadsheet with Sale details Send completed spreadsheet to Ad Ops Get IO and creatives from agency Reserve inventory Enter campaign information Monitor performance and send updates upon request Enter campaign information Send invoice to agency Enter delivery for billing BILLING SYSTEM RFP Confirm which delivery maps to original campaigns Pull delivery, and prepare reports to send to the agency and the Finance team Agency Sales Ad Ops Finance
  • 7. CAMPAIGN EXECUTION SALES PROCESS AD SERVER EXCEL BILLING BILLING SYSTEM Is there Inventory? Yes Complete spreadsheet with Sale details Send completed spreadsheet to Ad Ops Get IO and creatives from agency Reserve inventory Enter campaign information Monitor performance and send updates upon request Enter campaign information Send invoice to agency Enter delivery for billing RFP Confirm which delivery maps to original campaigns Pull delivery, and prepare reports to send to the agency and the Finance team Agency Sales Ad Ops Finance Completes RFP with inaccurate information Reports inaccurate inventory Over-books inventory Dissatisfied client Campaign under-delivers
  • 8. CAMPAIGN EXECUTION SALES PROCESS AD SERVER EXCEL BILLING BILLING SYSTEM Is there Inventory? Yes Complete spreadsheet with Sale details Send completed spreadsheet to Ad Ops Get IO and creatives from agency Reserve inventory Enter campaign information Monitor performance and send updates upon request Enter campaign information Send invoice to agency Enter delivery for billing RFP Confirm which delivery maps to original campaigns Pull delivery, and prepare reports to send to the agency and the Finance team Agency Sales Ad Ops Finance Billing error Check error with Ad Ops Identifies error and sends updated numbers Updates billing system Issues makegood
  • 9. Advertising. Yesterday, Difficult. Today, Overwhelming... Display Ad Server Display Ad Server 3rd Party Ad Server Display Ad server Multiple Sales Channels Multiple Buyer Types Display Display Display Mobile Video Owned & Operated Acquired Inventory Owned and Operated Inventory Acquired Inventory Display Display Display Mobile Video Ad Server Mobile Ad server Video Ad Server Display Display Display Ad Server
  • 10. Digital Advertising: The Challenges Running a profitable media company is becoming more complicated: > Advertising Sales/Ops is increasingly complex > Customers requirements are becoming more demanding > Traditional publishers must be digitally innovative to compete > Scaling without disrupting everyday business > It is harder than ever to understand how your business is really performing
  • 12. Solutions Ad Serving Outsourced Services Technical training, support and resale. > Ad server set up and configuration > Training Ad Ops teams > General trafficking best practices > Publisher and agency ad servers > Troubleshooting specific technical issues Software End-to-end digital advertising system > Bringing together people, processes and technologies for end-to-end business transparency Capturing new revenue opportunities without disrupting everyday business. > Increase the efficiency across the organization to reduce operational costs Trafficking ads with <1% error rates. > Entering campaigns into the ad server > Generating tracking pixels for implementation > Creative acquisition > Testing and uploading creative (standard and rich media) > Creative modifications
  • 13. Powering Sales, Ad Ops and Finance in One Central Hub We power your digital ad business. Our cloud-based software hub integrates your current third-party technologies, giving you complete control over your entire advertising ecosystem. Operative enables you to accurately sell, execute and bill media products, generating more revenue and saving time D E M A N D > Collect and Package all your media products in one system > Create high-yield packages > Enable sellers to quickly create and manage integrated proposals W O R K F L O W > Routing appropriate instructions / alerts > Strong internal controls and approvals > Create single source of truth for creating, trafficking and managing orders T E C H N O L O G Y > Support of wide range of technologies across functions - ad serving, billing, CRM, reporting, dynamic data exchange and automated pushes R E P O R T I N G > One system of record / one single source of truth > Powerful data processing to maximize insights > Flexible Data Feed for 3rd party reporting systems > Ability to warehouse data for security
  • 14. Operative’s Impact Operative clients’ CPM growth outpaced the industry by more than 14 times the industrial average in 2012 Decrease the amount of time devoted to RFP response by 75% Reduce billing time by more than 50% 28% time savings from eliminating double entry via multiple systems 15% efficiency gain from error reduction Automate reporting across multiple systems to reduce time spent on manual retrieval by up to 70% > > > > > >
  • 16. Build an Offer Check Inventory Confirm an Order Traffic an Order Reconcile an Order Measure Performance New Edit Delete Submit for Approval Add Remove ▲ ▼ ▲ ▼ Order List Walt Disney – World Cup Brazil ‘14 Johnson & Johnson Dove Winter Coca-Cola Xmas Promotion 2013 Order Details Id: 67499154 Version: 1.0 Stage: 100% Closed/Won Advertiser: Johnson & Johnson Start Date: 01-Nov-13 Buying Agency: OMD End Date: 31-Mar-14 Plan Net Value: 357K EUR Sales Representative: Céline Lefebvre Media Plan Line Items Start Date End Date Cost Qty. Price Discount Avails Display MPU 300x225 01-Nov-13 31-Mar-14 CPC 1,500K €10 20% Pre-Roll Video 15s 01-Nov-13 31-Mar-14 CPM 800 €97 20% Mobile Homepage Takeover 01-Nov-13 31-Mar-14 CPM 30,000 €50 20% - Sales Module Add ▲ ▼ ▲ ▼ - Cross Platform Catalogue AddProduct List Display MPU 300x255 Pre-Roll Video 15s Player Skin Background Package List Exclusive Sponsorship Mobile Homepage Takeover Roadblock Digital Ad Flow: Sales, AdOps, Finance, Execs
  • 17. New Edit Delete Submit for Approval Add Remove ▲ ▼ ▲ ▼ Order List Walt Disney – World Cup Brazil ‘14 Johnson & Johnson Dove Winter Coca-Cola Xmas Promotion 2013 Order Details Id: 67499154 Version: 1.0 Stage: 100% Closed/Won Advertiser: Johnson & Johnson Start Date: 01-Nov-13 Buying Agency: OMD End Date: 31-Mar-14 Plan Net Value: 357K EUR Sales Representative: Céline Lefebvre Media Plan Line Items Start Date End Date Cost Qty. Price Discount Avails Display MPU 300x225 01-Nov-13 31-Mar-14 CPC 1,500K €10 20% Pre-Roll Video 15s 01-Nov-13 31-Mar-14 CPM 800 €97 20% Mobile Homepage Takeover 01-Nov-13 31-Mar-14 CPM 30,000 €50 20% Targets Inventory Availability Location: UK, Europe Sex: Female Age: 25-40 Status: Single, Married - Sales Module 300K 200K 100K 0K Nov-13 Dec-13 Jan-14 Feb-14 Mar-14 Build an Offer Check Inventory Confirm an Order Traffic an Order Reconcile an Order Measure Performance Digital Ad Flow: Sales, AdOps, Finance, Execs
  • 18. Build an Offer Check Inventory Confirm an Order Traffic an Order Reconcile an Order Measure Performance Approve Reject ▲ ▼ - Sales Module Order List Walt Disney – World Cup Brazil ‘14 Johnson & Johnson Dove Winter Coca-Cola Xmas Promotion 2013 Order Approvals 2 Required Approval(s) Remaining In progress: assigned to Legal Approval Group. The billing account on this order does not have an approved credit status. Wait for approval from credit controls. In progress: assigned to Digital Inventory Approval Group. This order requires a digital inventory approval. Automatically approved by System Automatically rejected by System: "Deal Minimum < $1000" Digital Ad Flow: Sales, AdOps, Finance, Execs
  • 19. Digital Ad Flow: Sales, AdOps, Finance, Execs Build an Offer Check Inventory Confirm an Order Traffic an Order Reconcile an Order Measure Performance Split Ticket Assign To Push to Ad-Server ▲ ▼ - Ad Operations Module Ticket Queue Push Id Ticket Name Line Items Status Assigned To 155 155_Walt_Disney_World_Cup_Brazil_14 20 Pre-Production Kelly Preston 134 134_Johnson_&_Johnson_Dove_Winter 76 Production Melissa Adams 198 198_Coca_Cola_Xmas_Promotion_2013 254 Active Maria Athayde Line Items Id Prefix Line Item Name Status Source Start Date End Date 1 134_1 Display MPU 300x225 Pushed OpenX 01-Nov-13 31-Mar-14 2 134_2 Pre-Roll Video 15s Pushed FreeWheel 01-Nov-13 31-Mar-14 3 134_3 Mobile Homepage Takeover Pushed DoubleClick 01-Nov-13 31-Mar-14 ▲ ▼ Display Mobile Video
  • 20. Build an Offer Check Inventory Confirm an Order Traffic an Order Reconcile an Order Measure Performance Digital Ad Flow: Sales, AdOps, Finance, Execs ▲ ▼ - Finance Module Lock Edit Push to Finance Invoice List Billing Period: Dec-13 Company: Johnson & Johnson Id Invoice Name Status Amount Sold Impress. Deliv. Impress. 35 Nov 13 – Johnson & Johnson Winter 13 Locked €178,562.0 543,500,000 555,600,000 228 Dec 13 – Johnson & Johnson Winter 13 Locked €178,562.0 543,500,000 562,100,000 311 Jan 14 – Johnson & Johnson Winter 13 Active €178,562.0 543,500,000 544,800,000 Payment List Id Payment Name Amount 186 15 Dec 13 – Johnson & Johnson Winter 13 €89,281.0 187 31 Dec 13 – Johnson & Johnson Winter 13 €89,281.0 ▲ ▼ Delivery Data Billing Data
  • 21. Build an Offer Check Inventory Confirm an Order Traffic an Order Reconcile an Order Measure Performance Digital Ad Flow: Sales, AdOps, Finance, Execs ▲ - Reports Module Export ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▲ ▼ Available Reports Report Sales Reports Data 1 Data 2 Data 3 Data 4 Data 5 Media Property Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Campaign Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Partner Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Ad Ops Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Administrator Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Inventory Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Finance Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Customer Reports XXXXXXXXXXXXXXXX XXXXXX XXXXXX XXXXX XXXXX Report Data
  • 23. We run a pretty slick operation… Operative is one of the fastest growing ad tech companies on Silicon Alley. Our office is a fun, dynamic space filled with amazing engineers, a passionate sales team, and all of the tech company must-haves: ping pong, foosball, bagel Wednesdays, company parties, and more.