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Social Media
                                      Orange Group
                                         september 2012




some rights reserved - cc 2012
orange.com
Social Media                                                                                                                                                            &


            Orange Group top accounts
            likers and followers                                                                                                          Orange Corporate - Facebook                                            UK
                                                                                                                                                                                                               +5%
                                                                                                                                  Orange Corporate page: 247 011 likers                                       vs august 12


    Orange Worldwide likers                                              Orange Worldwide followers
                        5 41 0 037                                                      82 3 464                                                                                   24,4%          Poland

                                                                                                                                          Other countries      44,6%
                                                                                                                                                                                          9,2%    France

                                                            Orange Polska                                                                                                                8,6%
                                                               Likers : 1 000 276                       Orange Corporate
         Orange France                                         Followers : 691                            Likers : 247 011
                                                                                                                                                                             5,1% 8,1%      Tunisia
            Likers : 576 004                                                                              Followers : 21 853      source: socialbakers               Romania      UK                       september 2012


                                                                                                                                          Orange Corporate - Twitter
                                                                                                                                                                                                              Poland
                                                                                                                                  @orange: 21 853 followers
                                                                                                                                                                                                              +50%
                                                                                                                                                                                                              vs august 12

                                                                                                                                                                     Other
                                                                                                           Orange Romania                   Dominican Republic
                                                                                                              Likers : 210 870                                 2%       11%
                                                                                                                                                        USA 3%
                                                                                                              Followers : 429                             Spain 4%

                                                                                                                                                     Poland 9%                         36%            UK




                                                                                                                                                          France
                                                                                                                                                                       36%
Orange Dominicana                                                                                                                  source: Twitter                                                         september 2012
 Likers : 272 826
 Followers : 66 479                                                            Orange Jordan                                              Orange Corporate - top engaging posts
                                                                                    Likers : 221 825
                                                                                    Followers : 4 351
                                                                                                                                                     The iPhone5 has been unveiled yesterday !
                                                                                                                                                              So, what do you think ?


                                                  Orange Tunisia
                                                    Likers : 512 050
                                                                                                                                      «Si vous pouviez créer votre nom propre, inventer celui qui
                                                    Followers : 22 151
                                                                                                                                          vous correspond, lequel serait-il ?» #experiencephilo



 source: socialbakers                                                                                            september 2012    source: socialbakers                                                    september 2012



                         some rights reserved - cc 2012
                         orange.com
Social Media                                                                                                                                                                                                                                                                  &

                Twitter international telco                                                           Twitter Orange account                                                  @orange                                         Orange event with Tweetreach
                level of engagement                                                                   followers evolution                                                      +64%                                           Blogger Bus Tour
                                                                                                                                                                                vs july 12


                                                                                                                                                                                                                        total people reached* with the search «#blogbus» : 810 913
  #1 89,3                        UK           O2                                                                                                                                                                                       for a total of 808 tweeterers**
                                          126 625 followers                                                                                                                       31 september
                                                                                                                                                                                    21 853
                                                                                    25000                                                                                          followers

  #2 83,8                    USA              ATT                                                                                              20 august
                                                                                                                                                18 538
                                          160 721 followers                                                                                    followers
                                                                                                                                                                                                              split of tweet type over 1 month                             top 5 twitterers over 808
                                                                                                                                                                                                                                                                     (based on the total number of impressions ***)
                                                                                                                20 july
                                                                                                                                                                                                                      @replies
                                                                                    20000                       15 741

  #3 80,8                    FRA          @Orange                                                              followers                                                                                                  9%                        @pressecitron 2 294 075 impressions
                                          21 853 followers                                                                                                                                                                                               @lesanto 1 761 020 impressions

                                                                                    15000                                                                                                                                                              @Dr_Black 1 596 179 impressions

  #4 57,6                    FRA              SFR_Groupe                                                                                                                                                        44%
                                                                                                                                                                                                                   retweets            47%               @orange
                                          9 437 followers                                                                                                                                                                         regular tweets
                                                                                                                                                                                                                                                                   1 442 071 impressions


                                                                                                                                                                                                                                                          @TimDL      195 644 impressions




  #5 46,9                    UK               Vodafone_Group                        10000                                                                                                                                                                                                   total impressions : 10 816 021

                                          12 212 followers
                                                                                              1-Jul   10-Jul      20-Jul     30-Jul   10-Aug      20-Aug   31-Aug   10-Sep      20-Sep       30-Sep




source: Tweet level by Edelman                                    september 2012      source: Twitter counter                                                                september 2012                    source: Twitter counter                                                             september 2012




                                                                                                                             blog live orange
    September                                                                                                                visits and popular articles
        21st
    2449                                                                                                                                                                                                                          112 articles
       visits              3000
                                                   #blogbus article : a very special camper
                                                         in front of the Apple store
                           2500
                                                                                                                                                                               1150 tweets                 316 shares            158 shares        92 gplus          45 Pinit!                   6 comts
                           2000
                                                                                                                                                                                                                                    in
  visits/day
                           1500
                                                                                                                                                                                                           iPhone 5 launch: a very special camper in front of the
                                                                                                                                                                                             2243
                                                                                                                                                                                                                   San Francisco Apple Store #blogbus
                           1000
                                                                                                                                                                                                             17
                                                                                                                                                                                                                        MovieNow, Sense.ly, Swoop : encore au biberon mais déjà si forts
                           500                                                                                                                                                                        2
                                                                                                                                                                                                              67



                                 0                                                                                                                                             in 7          20
                                                                                                                                                                                                          Broadcom – the foundation of connectivity and innovation #blogbus
source: Google Analytics
                                      1-Sep    5-Sep          10-Sep          15-Sep            20-Sep                     25-Sep          30-Sep                                             18
                                                                                                                                                                                                                                                                                                 september 2012



                                 some rights reserved - cc 2012
                                 orange.com
Social Media                                                                                                                                                  glossary

          engagement                                           TweetLevel                                      TweetReach                                       TwitterCounter
          rate




      Measures the interactions                        TweetLevel is measurement                             Measures how your                                   Provides the follower's
         (likes and comments)                               tool. It calculates an                       messages impact the Twitter                           evolution from one account
    compared to total posts and                         influence score on Twitter                       conversation about the brand
                   fans                                taking into account interac-                                or product
    It does not take into account                           tions, people, lists...
                                                                                                        *reach is the total number of unique Twitter users
       facebook polls and shares                                                                                        who received tweets
                                                                                                                   **a tweeterer is a Twitter user
                                                                                                         ***each receipt of a tweet is called an impression




    http://www.socialbakers.com                       http://tweetlevel.edelman.com/                         http://tweetreach.com/                            http://twittercounter.com/




This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc
sa/3.0/ or send a letter to Creative Commons, 543 Howard Street, 5th Floor, San Francisco, California, 94105, USA.

You are allowed to use one or all the slides/images contained within this presentation provided you quote the author and the source of this information (http://orange.com) )

You are also welcome to recommend this website to your friends and colleagues and to invite them to register to our free newsletter (http://orange.com)




                  some rights reserved - cc 2012
                  orange.com

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[EN] Orange - Social Media Dashboard - September 2012

  • 1. Social Media Orange Group september 2012 some rights reserved - cc 2012 orange.com
  • 2. Social Media & Orange Group top accounts likers and followers Orange Corporate - Facebook UK +5% Orange Corporate page: 247 011 likers vs august 12 Orange Worldwide likers Orange Worldwide followers 5 41 0 037 82 3 464 24,4% Poland Other countries 44,6% 9,2% France Orange Polska 8,6% Likers : 1 000 276 Orange Corporate Orange France Followers : 691 Likers : 247 011 5,1% 8,1% Tunisia Likers : 576 004 Followers : 21 853 source: socialbakers Romania UK september 2012 Orange Corporate - Twitter Poland @orange: 21 853 followers +50% vs august 12 Other Orange Romania Dominican Republic Likers : 210 870 2% 11% USA 3% Followers : 429 Spain 4% Poland 9% 36% UK France 36% Orange Dominicana source: Twitter september 2012 Likers : 272 826 Followers : 66 479 Orange Jordan Orange Corporate - top engaging posts Likers : 221 825 Followers : 4 351 The iPhone5 has been unveiled yesterday ! So, what do you think ? Orange Tunisia Likers : 512 050 «Si vous pouviez créer votre nom propre, inventer celui qui Followers : 22 151 vous correspond, lequel serait-il ?» #experiencephilo source: socialbakers september 2012 source: socialbakers september 2012 some rights reserved - cc 2012 orange.com
  • 3. Social Media & Twitter international telco Twitter Orange account @orange Orange event with Tweetreach level of engagement followers evolution +64% Blogger Bus Tour vs july 12 total people reached* with the search «#blogbus» : 810 913 #1 89,3 UK O2 for a total of 808 tweeterers** 126 625 followers 31 september 21 853 25000 followers #2 83,8 USA ATT 20 august 18 538 160 721 followers followers split of tweet type over 1 month top 5 twitterers over 808 (based on the total number of impressions ***) 20 july @replies 20000 15 741 #3 80,8 FRA @Orange followers 9% @pressecitron 2 294 075 impressions 21 853 followers @lesanto 1 761 020 impressions 15000 @Dr_Black 1 596 179 impressions #4 57,6 FRA SFR_Groupe 44% retweets 47% @orange 9 437 followers regular tweets 1 442 071 impressions @TimDL 195 644 impressions #5 46,9 UK Vodafone_Group 10000 total impressions : 10 816 021 12 212 followers 1-Jul 10-Jul 20-Jul 30-Jul 10-Aug 20-Aug 31-Aug 10-Sep 20-Sep 30-Sep source: Tweet level by Edelman september 2012 source: Twitter counter september 2012 source: Twitter counter september 2012 blog live orange September visits and popular articles 21st 2449 112 articles visits 3000 #blogbus article : a very special camper in front of the Apple store 2500 1150 tweets 316 shares 158 shares 92 gplus 45 Pinit! 6 comts 2000 in visits/day 1500 iPhone 5 launch: a very special camper in front of the 2243 San Francisco Apple Store #blogbus 1000 17 MovieNow, Sense.ly, Swoop : encore au biberon mais déjà si forts 500 2 67 0 in 7 20 Broadcom – the foundation of connectivity and innovation #blogbus source: Google Analytics 1-Sep 5-Sep 10-Sep 15-Sep 20-Sep 25-Sep 30-Sep 18 september 2012 some rights reserved - cc 2012 orange.com
  • 4. Social Media glossary engagement TweetLevel TweetReach TwitterCounter rate Measures the interactions TweetLevel is measurement Measures how your Provides the follower's (likes and comments) tool. It calculates an messages impact the Twitter evolution from one account compared to total posts and influence score on Twitter conversation about the brand fans taking into account interac- or product It does not take into account tions, people, lists... *reach is the total number of unique Twitter users facebook polls and shares who received tweets **a tweeterer is a Twitter user ***each receipt of a tweet is called an impression http://www.socialbakers.com http://tweetlevel.edelman.com/ http://tweetreach.com/ http://twittercounter.com/ This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc sa/3.0/ or send a letter to Creative Commons, 543 Howard Street, 5th Floor, San Francisco, California, 94105, USA. You are allowed to use one or all the slides/images contained within this presentation provided you quote the author and the source of this information (http://orange.com) ) You are also welcome to recommend this website to your friends and colleagues and to invite them to register to our free newsletter (http://orange.com) some rights reserved - cc 2012 orange.com