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Making	
  new	
  managers	
  
produc2ve	
  faster!	
  
How	
  fast	
  can	
  managers	
  become	
  produc2ve	
  on	
  a	
  new	
  job?	
  	
  
	
  
People	
  &	
  Process	
  Development	
  support	
  managers	
  to	
  reach	
  
their	
  “break-­‐even	
  point”	
  faster	
  and	
  accelerate	
  the	
  
transi2on	
  into	
  a	
  new	
  job	
  benefiDng	
  the	
  organisa2on	
  as	
  
well	
  as	
  the	
  managers’	
  personal	
  careers.	
  
1
Star2ng	
  point…	
  
Managers	
  are	
  on	
  average	
  promoted	
  to	
  
new	
  and	
  more	
  demanding	
  posi2on	
  every	
  
3-­‐4	
  years.	
  Yet,	
  few	
  companies	
  ac2vely	
  
support	
  mangers	
  in	
  their	
  transi2on	
  	
  
It	
  takes	
  managers	
  on	
  average	
  a	
  liOle	
  
more	
  that	
  6	
  months	
  to	
  reach	
  their	
  break-­‐
even	
  point.	
  That	
  is	
  when	
  they	
  become	
  a	
  
net	
  contributor	
  of	
  value	
  to	
  their	
  
organisa2on.	
  The	
  purpose	
  of	
  accelera2ng	
  
the	
  transi2on	
  is	
  to	
  shorten	
  the	
  2me	
  to	
  
reach	
  the	
  break-­‐even	
  point.	
  Success	
  in	
  
current	
  or	
  the	
  past	
  posi2ons	
  does	
  not	
  
necessarily	
  lead	
  to	
  success	
  in	
  the	
  future.	
  
(Watkins	
  2003).	
  	
  	
  
	
  
2
People & Process Development
Managers 100-Day Plan
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
Reaching	
  break-­‐even	
  faster…	
  
Adop2ng	
  a	
  structured	
  approach	
  for	
  
accelera2ng	
  transi2ons	
  can	
  yield	
  big	
  
returns	
  to	
  organisa2ons	
  and	
  avoid	
  
common	
  mistakes	
  and	
  piYalls	
  among	
  
managers.	
  
Moving	
  from	
  a	
  func2onal	
  to	
  a	
  general	
  
management	
  posi2ons	
  and	
  moving	
  from	
  
first	
  line	
  management	
  to	
  managing	
  other	
  
managers	
  are	
  two	
  examples	
  that	
  require	
  
different	
  sets	
  of	
  skills.	
  	
  
Another	
  is	
  interna2onal	
  assignments	
  that	
  
adds	
  culture	
  into	
  the	
  equa2on.	
  
3
People & Process Development
Managers 100-Day Plan
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
…provides	
  the	
  following	
  
	
  
People	
  &	
  Process	
  Development	
  facilitates	
  managers	
  in	
  crea2ng	
  their	
  personal	
  
transi2on	
  plan	
  for	
  the	
  first	
  100-­‐days	
  on	
  the	
  new	
  job.	
  	
  The	
  fundamentals	
  of	
  the	
  plan	
  
are	
  to	
  carefully	
  access	
  the	
  new	
  situa2on,	
  including	
  expecta2ons	
  from	
  management	
  
and	
  organisa2on,	
  then	
  moving	
  forward	
  by	
  adop2ng	
  the	
  appropriate	
  measures	
  taking	
  
the	
  manager’s	
  strengths	
  and	
  development	
  areas	
  into	
  considera2on.	
  Key	
  stakeholders	
  
as	
  well	
  as	
  important	
  success	
  factors	
  will	
  be	
  iden2fied	
  and	
  a	
  detailed	
  plan	
  of	
  ac2ons	
  
will	
  be	
  developed	
  and	
  followed-­‐up.	
  	
  
	
  
	
  
	
  
	
  
4
People & Process Development
Managers 100-Day Plan
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
…delivers	
  result	
  
	
  
55
People & Process Development
Managers 100-Day Plan
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
• Self	
  Awareness	
  
• Personality	
  
• Mo2va2on	
  
• Internal	
  view	
  
• Feedback	
  on	
  
Ques2onnaires	
  and	
  
Tests	
  
• External	
  view	
  
• Expecta2ons	
  from	
  
Board	
  or	
  CEO	
  
• Organiza2onal	
  
Expecta2ons	
  
Feedback	
  Session	
  &	
  
Interview	
  	
  
• Ac2on	
  Plan	
  
Structure	
  
• Background	
  
• Purpose	
  
• Objec2ve	
  
• Success	
  Factors	
  
• Areas	
  to	
  develop/
change	
  and	
  take	
  
ac2on	
  on	
  
• Follow-­‐up	
  
• Documenta2on	
  
Ac2on	
  Plan	
  	
  
Workshop	
  
• Finalizing	
  Ac2on	
  
Plan	
  
• Stakeholder	
  
Management	
  
• SeDng	
  targets	
  for	
  
each	
  area	
  to	
  
change/develop	
  
• Implementa2on	
  
Finalizing	
  &	
  
Implemen2ng	
  Ac2on	
  
Plan	
  
• Follow-­‐up	
  
mee2ngs	
  
• Stakeholder	
  
Management	
  
• Process	
  
Evalua2on	
  
Follow-­‐up	
  
People	
  &	
  Process	
  Development	
  
	
  
Company	
  Presenta2on	
  
6
People & Process Development
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
Approach	
  
People	
  &	
  Process	
  Development	
  In	
  Mo2on	
  stands	
  for	
  
an	
   approach	
   in	
   which	
   successful	
   companies	
   look	
   to	
  
both	
  the	
  process	
  and	
  the	
  people	
  who	
  shall	
  operate	
  
within	
   the	
   same.	
   Today's	
   business	
   climate	
   and	
  
challenges	
   require	
   that	
   ac2vi2es	
   be	
   adapted	
   and	
  
developed	
   on	
   the	
   basis	
   of	
   business	
   condi2ons.	
  
Adequate	
   tools	
   and	
   methods	
   for	
   improving	
  
leadership	
  and	
  performance	
  must	
  be	
  provided	
  on	
  the	
  
same	
  basis.	
  
We	
   support	
   and	
   facilitate	
   organisa2ons	
   and	
  
leaders	
   in	
   their	
   ambi2on	
   to	
   create	
   value	
   for	
  
shareholders,	
   customers	
   and	
   employees.	
   Through	
  
facilita2on	
   of	
   change	
   processes	
   –making	
   sure	
   that	
  
the	
  people	
  aspect	
  is	
  also	
  addressed	
  –	
  the	
  fulfilment	
  
of	
  the	
  organisa2ons	
  overall	
  objec2ves	
  are	
  ensured.	
  
	
  
Facilita2on	
  
The	
   word	
   facilita2on	
   means	
   “the	
   act	
   of	
   making	
   easy	
   or	
  
easier”.	
   The	
   word	
   may	
   be	
   used	
   in	
   several	
   contexts,	
   but	
  
physiologically	
   it	
   can	
   mean	
   making	
   it	
   easier	
   for	
   a	
   nerve	
  
impulse	
  to	
  reach	
  its	
  des2na2on	
  by	
  strengthening	
  it,	
  crea2ng	
  a	
  
flow	
  that	
  lowers	
  thresholds	
  or	
  by	
  taking	
  away	
  an	
  inhibitor.	
  	
  
One	
  of	
  the	
  greatest	
  challenges	
  for	
  today's	
  leaders	
  is	
  to	
  get	
  
people	
   to	
   work	
   effec2vely	
   together	
   to	
   implement	
   changes	
  
that	
  will	
  be	
  las2ng.	
  Facilita2on	
  can	
  be	
  translated	
  with	
  "to	
  do	
  
anything	
  possible".	
  It	
  is	
  an	
  approach	
  that	
  aims	
  to	
  lead	
  through	
  
processes	
  towards	
  commonly	
  agreed	
  objec2ves	
  in	
  a	
  manner	
  
that	
  encourages	
  par2cipa2on,	
  mo2va2on	
  and	
  ownership.	
  The	
  
consistent	
   use	
   of	
   such	
   an	
   approach	
   improves	
   efficiency	
   and	
  
result	
   orienta2on,	
   crea2ng	
   las2ng	
   added	
   value	
   to	
   the	
  
organisa2on.	
  
7
People & Process Development
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
 
Services	
  
Change	
  Management	
  and	
  Process	
  Development	
  
•  Facilita2ng	
  change	
  where	
  employee	
  par2cipa2on	
  and	
  commitment	
  is	
  vital	
  for	
  success,	
  e.g.	
  when	
  
implemen2ng	
  organisa2onal	
  changes	
  and	
  common	
  working	
  procedures	
  and	
  in	
  outsourcing	
  
situa2ons.	
  
•  Mapping	
  and	
  development	
  of	
  cross-­‐border	
  and	
  cross-­‐func2onal	
  processes	
  to	
  increase	
  efficiency.	
  
Management	
  Support	
  and	
  People	
  Development	
  
•  Leadership	
  Training	
  –	
  global	
  virtual	
  team	
  management.	
  
•  Facilita2ng	
  mee2ngs	
  and	
  workshops	
  on	
  business	
  plans,	
  process	
  	
  mapping	
  and	
  management	
  team	
  
development.	
  
•  1-­‐to-­‐1	
  managers	
  support	
  in	
  various	
  kinds	
  of	
  leadership	
  situa2ons.	
  
•  Facilita2ng	
  individual	
  ac2on	
  plans	
  –	
  ”Managers	
  1st	
  100	
  days”.	
  
Human	
  Resources	
  Interim	
  Management	
  
•  Interim	
  assignments	
  for	
  shorter	
  or	
  longer	
  periods	
  –	
  e.g.	
  during	
  business	
  change	
  and	
  merger	
  and	
  
acquisi2ons	
  which	
  requires	
  ac2on	
  oriented	
  change	
  management	
  leadership.	
  
•  Compensa2on	
  &	
  Benefits	
  assignments	
  and	
  Job	
  sizing.	
  
8
Partners:
People & Process Development
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se
Magnus	
  
Jonsson	
  
	
  
Extensive	
   Human	
   Resources	
   Management	
   and	
   line	
   management	
   experience	
   from	
  
different	
   companies,	
   industries	
   and	
   countries.	
   Has	
   as	
   HR	
   director	
   and	
   manager	
  
combined	
  business	
  experience	
  with	
  in	
  depth	
  knowledge	
  in	
  the	
  Human	
  Resources	
  field	
  
and	
   has	
   in	
   addi2on	
   built	
   and	
   developed	
   interna2onal	
   HR-­‐func2ons	
   in	
   several	
  
organisa2ons.	
  
Since	
   2009	
   working	
   as	
   Management	
   Consultant	
   focusing	
   on	
   facilita2ng	
   change,	
  
leadership	
  coaching	
  as	
  well	
  as	
  management	
  team	
  and	
  process	
  development.	
  Recent	
  
assignments	
   include	
   facilita2ng	
   personal	
   development	
   plans	
   for	
   financial	
   client,	
  
management	
   team	
   development	
   in	
   China	
   for	
   industrial	
   client	
   and	
   facilita2ng	
   the	
  
transfer	
  of	
  150	
  employees	
  in	
  an	
  IT-­‐outsourcing	
  case.	
  
Holds	
   a	
   Masters	
   degree	
   from	
   Stockholm	
   School	
   of	
   Economics	
   with	
   major's	
   in	
  
Management;	
  Organisa2on	
  and	
  Human	
  Resources	
  and	
  Finance.	
  	
  
Cer2fied	
  in	
  SHLs	
  tools	
  for	
  self	
  assessment	
  (personality	
  and	
  mo2va2on),	
  ability	
  tests	
  
and	
   360	
   feedback,	
   is	
   an	
   associate	
   management	
   consultant	
   at	
   Ekan	
   AB	
   and	
   holds	
   a	
  
professional	
  management	
  consultant	
  cer2ficate.	
  	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
	
  
Management	
  
Consultant,	
  Facilitator	
  	
  
and	
  Owner	
  
Career History
Tech	
  Data	
  –	
  IT-­‐Distribu2on	
  Industry	
  
Nordic	
  Human	
  Resources	
  Director,	
  2006-­‐2009.	
  
TeliaSonera	
  –	
  Telecom	
  Industry	
  
Held	
  posi2ons	
  as	
  	
  Human	
  Resources	
  Manager,	
  Compensa2ons	
  &	
  Benefits	
  Specialist,	
  
Marke2ng	
  Manager,	
  and	
  Recruitment	
  and	
  Consultant	
  Manager	
  in	
  various	
  parts	
  of	
  the	
  
TeliaSonera	
  Group,	
  1994	
  –	
  2006.	
  
Intercedo	
  Ultra	
  Plc	
  –	
  Finance	
  	
  Industry,	
  London	
  
Managing	
  Director	
  ,	
  1989	
  –	
  1991.	
  
9
People & Process Development
For contact call +46 70 328 5000 or
e-mail info@peopleandprocess.se

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The 100-day Plan for Managers in Transition by People & Process Development

  • 1. Making  new  managers   produc2ve  faster!   How  fast  can  managers  become  produc2ve  on  a  new  job?       People  &  Process  Development  support  managers  to  reach   their  “break-­‐even  point”  faster  and  accelerate  the   transi2on  into  a  new  job  benefiDng  the  organisa2on  as   well  as  the  managers’  personal  careers.   1
  • 2. Star2ng  point…   Managers  are  on  average  promoted  to   new  and  more  demanding  posi2on  every   3-­‐4  years.  Yet,  few  companies  ac2vely   support  mangers  in  their  transi2on     It  takes  managers  on  average  a  liOle   more  that  6  months  to  reach  their  break-­‐ even  point.  That  is  when  they  become  a   net  contributor  of  value  to  their   organisa2on.  The  purpose  of  accelera2ng   the  transi2on  is  to  shorten  the  2me  to   reach  the  break-­‐even  point.  Success  in   current  or  the  past  posi2ons  does  not   necessarily  lead  to  success  in  the  future.   (Watkins  2003).         2 People & Process Development Managers 100-Day Plan For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se
  • 3. Reaching  break-­‐even  faster…   Adop2ng  a  structured  approach  for   accelera2ng  transi2ons  can  yield  big   returns  to  organisa2ons  and  avoid   common  mistakes  and  piYalls  among   managers.   Moving  from  a  func2onal  to  a  general   management  posi2ons  and  moving  from   first  line  management  to  managing  other   managers  are  two  examples  that  require   different  sets  of  skills.     Another  is  interna2onal  assignments  that   adds  culture  into  the  equa2on.   3 People & Process Development Managers 100-Day Plan For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se
  • 4. …provides  the  following     People  &  Process  Development  facilitates  managers  in  crea2ng  their  personal   transi2on  plan  for  the  first  100-­‐days  on  the  new  job.    The  fundamentals  of  the  plan   are  to  carefully  access  the  new  situa2on,  including  expecta2ons  from  management   and  organisa2on,  then  moving  forward  by  adop2ng  the  appropriate  measures  taking   the  manager’s  strengths  and  development  areas  into  considera2on.  Key  stakeholders   as  well  as  important  success  factors  will  be  iden2fied  and  a  detailed  plan  of  ac2ons   will  be  developed  and  followed-­‐up.             4 People & Process Development Managers 100-Day Plan For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se
  • 5. …delivers  result     55 People & Process Development Managers 100-Day Plan For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se • Self  Awareness   • Personality   • Mo2va2on   • Internal  view   • Feedback  on   Ques2onnaires  and   Tests   • External  view   • Expecta2ons  from   Board  or  CEO   • Organiza2onal   Expecta2ons   Feedback  Session  &   Interview     • Ac2on  Plan   Structure   • Background   • Purpose   • Objec2ve   • Success  Factors   • Areas  to  develop/ change  and  take   ac2on  on   • Follow-­‐up   • Documenta2on   Ac2on  Plan     Workshop   • Finalizing  Ac2on   Plan   • Stakeholder   Management   • SeDng  targets  for   each  area  to   change/develop   • Implementa2on   Finalizing  &   Implemen2ng  Ac2on   Plan   • Follow-­‐up   mee2ngs   • Stakeholder   Management   • Process   Evalua2on   Follow-­‐up  
  • 6. People  &  Process  Development     Company  Presenta2on   6 People & Process Development For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se
  • 7. Approach   People  &  Process  Development  In  Mo2on  stands  for   an   approach   in   which   successful   companies   look   to   both  the  process  and  the  people  who  shall  operate   within   the   same.   Today's   business   climate   and   challenges   require   that   ac2vi2es   be   adapted   and   developed   on   the   basis   of   business   condi2ons.   Adequate   tools   and   methods   for   improving   leadership  and  performance  must  be  provided  on  the   same  basis.   We   support   and   facilitate   organisa2ons   and   leaders   in   their   ambi2on   to   create   value   for   shareholders,   customers   and   employees.   Through   facilita2on   of   change   processes   –making   sure   that   the  people  aspect  is  also  addressed  –  the  fulfilment   of  the  organisa2ons  overall  objec2ves  are  ensured.     Facilita2on   The   word   facilita2on   means   “the   act   of   making   easy   or   easier”.   The   word   may   be   used   in   several   contexts,   but   physiologically   it   can   mean   making   it   easier   for   a   nerve   impulse  to  reach  its  des2na2on  by  strengthening  it,  crea2ng  a   flow  that  lowers  thresholds  or  by  taking  away  an  inhibitor.     One  of  the  greatest  challenges  for  today's  leaders  is  to  get   people   to   work   effec2vely   together   to   implement   changes   that  will  be  las2ng.  Facilita2on  can  be  translated  with  "to  do   anything  possible".  It  is  an  approach  that  aims  to  lead  through   processes  towards  commonly  agreed  objec2ves  in  a  manner   that  encourages  par2cipa2on,  mo2va2on  and  ownership.  The   consistent   use   of   such   an   approach   improves   efficiency   and   result   orienta2on,   crea2ng   las2ng   added   value   to   the   organisa2on.   7 People & Process Development For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se
  • 8.   Services   Change  Management  and  Process  Development   •  Facilita2ng  change  where  employee  par2cipa2on  and  commitment  is  vital  for  success,  e.g.  when   implemen2ng  organisa2onal  changes  and  common  working  procedures  and  in  outsourcing   situa2ons.   •  Mapping  and  development  of  cross-­‐border  and  cross-­‐func2onal  processes  to  increase  efficiency.   Management  Support  and  People  Development   •  Leadership  Training  –  global  virtual  team  management.   •  Facilita2ng  mee2ngs  and  workshops  on  business  plans,  process    mapping  and  management  team   development.   •  1-­‐to-­‐1  managers  support  in  various  kinds  of  leadership  situa2ons.   •  Facilita2ng  individual  ac2on  plans  –  ”Managers  1st  100  days”.   Human  Resources  Interim  Management   •  Interim  assignments  for  shorter  or  longer  periods  –  e.g.  during  business  change  and  merger  and   acquisi2ons  which  requires  ac2on  oriented  change  management  leadership.   •  Compensa2on  &  Benefits  assignments  and  Job  sizing.   8 Partners: People & Process Development For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se
  • 9. Magnus   Jonsson     Extensive   Human   Resources   Management   and   line   management   experience   from   different   companies,   industries   and   countries.   Has   as   HR   director   and   manager   combined  business  experience  with  in  depth  knowledge  in  the  Human  Resources  field   and   has   in   addi2on   built   and   developed   interna2onal   HR-­‐func2ons   in   several   organisa2ons.   Since   2009   working   as   Management   Consultant   focusing   on   facilita2ng   change,   leadership  coaching  as  well  as  management  team  and  process  development.  Recent   assignments   include   facilita2ng   personal   development   plans   for   financial   client,   management   team   development   in   China   for   industrial   client   and   facilita2ng   the   transfer  of  150  employees  in  an  IT-­‐outsourcing  case.   Holds   a   Masters   degree   from   Stockholm   School   of   Economics   with   major's   in   Management;  Organisa2on  and  Human  Resources  and  Finance.     Cer2fied  in  SHLs  tools  for  self  assessment  (personality  and  mo2va2on),  ability  tests   and   360   feedback,   is   an   associate   management   consultant   at   Ekan   AB   and   holds   a   professional  management  consultant  cer2ficate.                         Management   Consultant,  Facilitator     and  Owner   Career History Tech  Data  –  IT-­‐Distribu2on  Industry   Nordic  Human  Resources  Director,  2006-­‐2009.   TeliaSonera  –  Telecom  Industry   Held  posi2ons  as    Human  Resources  Manager,  Compensa2ons  &  Benefits  Specialist,   Marke2ng  Manager,  and  Recruitment  and  Consultant  Manager  in  various  parts  of  the   TeliaSonera  Group,  1994  –  2006.   Intercedo  Ultra  Plc  –  Finance    Industry,  London   Managing  Director  ,  1989  –  1991.   9 People & Process Development For contact call +46 70 328 5000 or e-mail info@peopleandprocess.se