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MaxDiff Analysis
SM
How MaxDiff can lead to
better business decisions
	
  
Qualtrics Professional Services
7 years, 100s of projects
Google, Nike, JetBlue, PGA
image!
Craig Lutz
Types of Advanced Experimental Design
CONJOINT MAXDIFF TURF
MaxDiff
Most Least
What is the MaxDiff Analysis?
o  Understanding the rank order of a set of items
o  Select the Most & Least for a list of items
o  Best-Worst Scaling
Why MaxDiff Analysis?
o  Humans are good at polars
o  Not as good at middle-ground
o  Very easy for respondents
o  Not as many moving parts as conjoint
o  No scale bias
When MaxDiff Analysis?
o  List of items to understand
o  All attributes are on the same plane
o  No nested hierarchy
MaxDiff Analysis Process
o  Select items to be tested
o  Design of how items will displayed together
o  Survey respondents and ask Most/Least
o  Analyze data set
o  Prepare reports
MaxDiff Example
MaxDiff Example
MaxDiff Results
How Do I Do It?
o  Qualtrics OOB: MaxDiff question type
o  Qualtrics Professional Services: Can run projects from start to finish
o  Qualtrics the engine behind it all
Qualtrics platform can power any of these advanced designs:
Q&A
Ready to Get Started?
Craig Lutz
craigl@qualtrics.com

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