When asking what is UC you will probably get more than one answer. This presentation tries to show what is UC from the practical perspective, by case studies, demos and implementation principles reviewing UC deployment in different verticals.
5. Example #1: Enterprise UCA Call Routing According To Presence Status Unified Communication Service Broker (SIP Server Platform) EXISTING Enterprise PBX 4. Alex’s call is directed to Bob’s voice mail 1. Alex makes a call to Bob 5. The voice mail is sent to the email Alex OCS 3. Automatic IM to Bob: “Alex is trying to call you” 2. UC Service broker gets Bob’s Presence information Presence Server Bob is on a video conference with DND presence status, willing to accept IM only Video Conference Server Bob
6. UC Service Broker Challenges Interoperable SIP Interfaces: SIP for Call Control SIP for Presence SIP/MSRP for IM Non SIP Interfaces: HTTP SNMP SMTP Flexibility SOA
7. Example #2: Military/Public Safety UCMobile Forces With UC Capabilities Forces can talk, share video and tactical data (Push2Show) Mobile force entering combat zone Peer forces appear on presence enabled address book
8. Military/Publix Safety UC Challenges Mobility IMS (carrier grade) Functionalities & Interfaces Groups management Diameter XCAP XDMS P-Headers Integration with non standard military systems Mission critical standard
13. Video Call Center Bob The call arrives to Bob & Cindy as well (Presence changed) Bob & Cindy are in a video call Alice calls the video call center RADVISION enabled video PBX Alice Cindy Bob & Cindy ends the call Cindy answers Dan The call goes to Dan
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15. RADVISION’s SIP Server Platform Application Layer Location DB Component Security Component Server Reference Implementations SIP Server Platform Layer Auxiliary Proxy & Redirect Server B2BAF And Service Library Registrar Server Presence & Events Server Diameter SIP Server Core ModuleIMS SIP Stack XDM OS Abstraction Layer (Common Core) XCAP