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The Sports Fan Experience in 2015
#SXSport2015 | March 10, 2012




Richard Ting, SVP, Executive Creative Director
Kyle Bunch, Executive Producer


Proprietary & Confidential. © 2012 R/GA All rights reserved.
Your speakers this morning
                                                Richard Ting                        Kyle Bunch
                                                @flytip                             @bunch




 Founded R/GA’s Mobile & Social                                Leads R/GA’s Social offering
 Platforms practice
                                                               Co-founded Blogs with Balls
 Provided creative leadership for
 some of R/GA’s earliest Nike work




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Agenda

1.           The Digital Shift
2.           The Sports Fan Experience: Yesterday & Today
3.           How Brands are Connecting with Fans - Case Studies
4.           Tomorrow
5.           A Day in the Life




Proprietary & Confidential. © 2012 R/GA All rights reserved.
The Digital Shift
SO MUCH HAS CHANGED…




Proprietary & Confidential. © 2012 R/GA All rights reserved.
The Sporting World went digital

And with it:

1.) Always-on, total access to sport creates an explosion in
global media consumption

2.) Social media leads to enhanced transparency and a
dramatic rise in shared experience

3.) Increased personalization and choices as hundreds of
channels evolve into millions of sites and billions of hours of
new content




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Athletes embrace digital to better
 control their brand images

                                                     TOP U.S. NEWSPAPERS    DAILY CIRCULATION
                                                     USA Today              2,113,725
                                                                                                4,871,510   3,269,716   3,138,170
                                                     Wall Street Journal    2,082,189

                                                     The New York Times     1,039,031
                                                     Los Angeles Times      723,181
                                                     The Washington Post    665,383
                                                     Daily News             602,857
                                                     New York Post          558,140
                                                     Chicago Tribune        501,202
                                                     Houston Chronicle      425,138

                                                     The Arizona Republic   389,701




Proprietary & Confidential. © 2012 R/GA All rights reserved.
My experience as a Sports
                                           Fan will be vastly different
                                              from my daughter’s.



Proprietary & Confidential. © 2012 R/GA All rights reserved.
The Sports Fan Experience
YESTERDAY AND TODAY




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Then
and
Now
How the sports fan experience has evolved since we were kids




Proprietary & Confidential. © 2012 R/GA All rights reserved.
We used to hang their picture on our walls.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today we talk live with our favorite athletes. No
          more settling for posters.
 Proprietary & Confidential. © 2012 R/GA All rights reserved.
Watch the nationally broadcast game.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today we watch whatever game
                                    we want, wherever we want it.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Get our highlights from SportsCenter.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today, no more waiting for SportsCenter
                      to see the highlights.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
We used to see international stars play
                         …every four years.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today international stars are known well
               before they set foot on U.S. soil.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Buy questionable tickets from scalpers.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today we buy any ticket to any game at
                   anytime… safely and securely.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Show up early hoping to grab an autograph
               from our heroes…
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today the Athletes want to meet us.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
We use to wait in line to buy
                                              cheap food anonymously.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today RFID lets concessions know exactly who
      you are and greet you personally. 
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Team management rarely
                                                    ever connected with fans.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today teams dedicate entire staff to coordinate
       social media outreach with fans.
 Proprietary & Confidential. © 2012 R/GA All rights reserved.
Referees took abuse from the players and fans
               and accepted it.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today referees now have an outlet
                                      to defend calls.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Players fought…. on the court.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today players still fight, but now….. on Twitter.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Players connected with fans during
                                  sideline interviews.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today players now use Twitter to connect with
      fans directly from the sidelines.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Steve Diekmann
                                                               Single Season DIII Scoring Record
                                                                       Grinnell College
                                                                             Iowa
                                                                           37.3 ppg




                                                                          Who?
Proprietary & Confidential. © 2012 R/GA All rights reserved.
5’10”
                                                                 Senior
                                                                 DIII – Illinois College
                                                                 ~ 5million YouTube views




                                            Today we have Jacob Tucker
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today we have Jacob Tucker
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Today we have Jacob Tucker
Proprietary & Confidential. © 2012 R/GA All rights reserved.
How Brands are connecting with Fans
Case Studies




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Brands see this shift and
                                            now have to alter how they
                                                connect with their
                                                   consumers



Proprietary & Confidential. © 2012 R/GA All rights reserved.
“Check In to the Ballgame”




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
NIKE BASKETBALL
                                                                “Black Mamba”




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Tomorrow
WHERE WE’RE HEADED




Proprietary & Confidential. © 2012 R/GA All rights reserved.
No Slowing Down for Digital or Sport


2.7 Billion                                                    $145.3 Billion
Projected global internet users                                Projected global sports revenues by
by 2015,                                                       2015,
up from 2 billion in 2010                                      up from $120 Billion in 2010
(Source: IDC)                                                  (Source: PriceWaterhouse Coopers)




Proprietary & Confidential. © 2012 R/GA All rights reserved.
The Borders For Fandom
                                                      Cease to Exist



Proprietary & Confidential. © 2012 R/GA All rights reserved.
Jeremy Lin fans rise early in Taiwan
                                  to watch him play
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Man U. fan accosted by Liverpool
                                         fans in Malaysia
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Never Be Alone At A Game




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Find ALL of your friends at a game.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Augmented Viewing:
                                    “Second Screen Experiences
                                      become Commonplace”



Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential.
© 2012 R/GA All rights reserved.
Proprietary & Confidential.
© 2012 R/GA All rights reserved.
                                   Micro-gaming inside a game
The Fans Control
                                                                 Their Views



Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.   TNT Overtime
The Fans Have More Power
                                                 Than Ever:
                                            “Crowd-sourced Team
                                                 Decisions”


Proprietary & Confidential. © 2012 R/GA All rights reserved.
Will the fans be able to impact a coach or
                       GM’s decision?
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Open APIs:
                                        Leads to new innovations in
                                         the Sports Fan experience



Proprietary & Confidential. © 2012 R/GA All rights reserved.
The fans will create their own
                                               future experiences
Proprietary & Confidential. © 2012 R/GA All rights reserved.
The future of sports subscription
                                      packages will change.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Available data will continue to grow…and
          evolve the game viewing experience.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
A Day in the Life
Jed Berger




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Jed Berger
                                                               Mid-30s
                                                               Senior Marketing Exec.
                                                               Urban Dweller
                                                               Sports Nut




Proprietary & Confidential. © 2012 R/GA All rights reserved.
June 5th, 2015




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
“Group ConnectorTM”




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Sending request to control
                                                               Jed’s iPhone camera…	





Proprietary & Confidential. © 2012 R/GA All rights reserved.
broadcasting from Jed’s iPhone.




Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
Proprietary & Confidential. © 2012 R/GA All rights reserved.
IN THE FUTURE, MORE:
                                                           Fan grouping apps
                                                           Crowdsourced coaching
                                                           In-arena personalization
                                                           Frictionless sharing via NFC
                                                           Explosion of second screen apps
                                                           Biometric-enhanced box scores
                                                           Remote fandom via telepresence
                                                           Redefinition of fan access

Proprietary & Confidential. © 2012 R/GA All rights reserved.
Questions?

                                                               Richard Ting   Kyle Bunch
                                                               @flytip        @bunch




Proprietary & Confidential. © 2012 R/GA All rights reserved.
THANK YOU.



Proprietary & Confidential. © 2012 R/GA All rights reserved.

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The Sports Fan in 2015 - Richard Ting and Kyle Bunch, R/GA

  • 1. The Sports Fan Experience in 2015 #SXSport2015 | March 10, 2012 Richard Ting, SVP, Executive Creative Director Kyle Bunch, Executive Producer Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 2. Your speakers this morning Richard Ting Kyle Bunch @flytip @bunch Founded R/GA’s Mobile & Social Leads R/GA’s Social offering Platforms practice Co-founded Blogs with Balls Provided creative leadership for some of R/GA’s earliest Nike work Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 3. Agenda 1.  The Digital Shift 2.  The Sports Fan Experience: Yesterday & Today 3.  How Brands are Connecting with Fans - Case Studies 4.  Tomorrow 5.  A Day in the Life Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 4. The Digital Shift SO MUCH HAS CHANGED… Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 5. The Sporting World went digital And with it: 1.) Always-on, total access to sport creates an explosion in global media consumption 2.) Social media leads to enhanced transparency and a dramatic rise in shared experience 3.) Increased personalization and choices as hundreds of channels evolve into millions of sites and billions of hours of new content Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 6. Athletes embrace digital to better control their brand images TOP U.S. NEWSPAPERS DAILY CIRCULATION USA Today 2,113,725 4,871,510 3,269,716 3,138,170 Wall Street Journal 2,082,189 The New York Times 1,039,031 Los Angeles Times 723,181 The Washington Post 665,383 Daily News 602,857 New York Post 558,140 Chicago Tribune 501,202 Houston Chronicle 425,138 The Arizona Republic 389,701 Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 7. My experience as a Sports Fan will be vastly different from my daughter’s. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 8. The Sports Fan Experience YESTERDAY AND TODAY Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 9. Then and Now How the sports fan experience has evolved since we were kids Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 10. We used to hang their picture on our walls. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 11. Today we talk live with our favorite athletes. No more settling for posters. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 12. Watch the nationally broadcast game. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 13. Today we watch whatever game we want, wherever we want it. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 14. Get our highlights from SportsCenter. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 15. Today, no more waiting for SportsCenter to see the highlights. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 16. We used to see international stars play …every four years. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 17. Today international stars are known well before they set foot on U.S. soil. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 18. Buy questionable tickets from scalpers. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 19. Today we buy any ticket to any game at anytime… safely and securely. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 20. Show up early hoping to grab an autograph from our heroes… Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 21. Today the Athletes want to meet us. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 22. We use to wait in line to buy cheap food anonymously. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 23. Today RFID lets concessions know exactly who you are and greet you personally.  Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 24. Team management rarely ever connected with fans. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 25. Today teams dedicate entire staff to coordinate social media outreach with fans. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 26. Referees took abuse from the players and fans and accepted it. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 27. Today referees now have an outlet to defend calls. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 28. Players fought…. on the court. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 29. Today players still fight, but now….. on Twitter. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 30. Players connected with fans during sideline interviews. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 31. Today players now use Twitter to connect with fans directly from the sidelines. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 32. Steve Diekmann Single Season DIII Scoring Record Grinnell College Iowa 37.3 ppg Who? Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 33. 5’10” Senior DIII – Illinois College ~ 5million YouTube views Today we have Jacob Tucker Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 34. Today we have Jacob Tucker Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 35. Today we have Jacob Tucker Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 36. How Brands are connecting with Fans Case Studies Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 37. Brands see this shift and now have to alter how they connect with their consumers Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 38. “Check In to the Ballgame” Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 39. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 40. NIKE BASKETBALL “Black Mamba” Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 41. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 42. Tomorrow WHERE WE’RE HEADED Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 43. No Slowing Down for Digital or Sport 2.7 Billion $145.3 Billion Projected global internet users Projected global sports revenues by by 2015, 2015, up from 2 billion in 2010 up from $120 Billion in 2010 (Source: IDC) (Source: PriceWaterhouse Coopers) Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 44. The Borders For Fandom Cease to Exist Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 45. Jeremy Lin fans rise early in Taiwan to watch him play Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 46. Man U. fan accosted by Liverpool fans in Malaysia Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 47. Never Be Alone At A Game Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 48. Find ALL of your friends at a game. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 49. Augmented Viewing: “Second Screen Experiences become Commonplace” Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 50. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 51. Proprietary & Confidential. © 2012 R/GA All rights reserved. Micro-gaming inside a game
  • 52. The Fans Control Their Views Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 53. Proprietary & Confidential. © 2012 R/GA All rights reserved. TNT Overtime
  • 54. The Fans Have More Power Than Ever: “Crowd-sourced Team Decisions” Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 55. Will the fans be able to impact a coach or GM’s decision? Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 56. Open APIs: Leads to new innovations in the Sports Fan experience Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 57. The fans will create their own future experiences Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 58. The future of sports subscription packages will change. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 59. Available data will continue to grow…and evolve the game viewing experience. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 60. A Day in the Life Jed Berger Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 61. Jed Berger Mid-30s Senior Marketing Exec. Urban Dweller Sports Nut Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 62. June 5th, 2015 Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 63. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 64. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 65. “Group ConnectorTM” Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 66. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 67. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 68. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 69. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 70. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 71. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 72. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 73. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 74. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 75. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 76. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 77. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 78. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 79. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 80. Sending request to control Jed’s iPhone camera… Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 81. broadcasting from Jed’s iPhone. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 82. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 83. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 84. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 85. Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 86. IN THE FUTURE, MORE: Fan grouping apps Crowdsourced coaching In-arena personalization Frictionless sharing via NFC Explosion of second screen apps Biometric-enhanced box scores Remote fandom via telepresence Redefinition of fan access Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 87. Questions? Richard Ting Kyle Bunch @flytip @bunch Proprietary & Confidential. © 2012 R/GA All rights reserved.
  • 88. THANK YOU. Proprietary & Confidential. © 2012 R/GA All rights reserved.