As the line between physical and digital continues to erode, brands have the opportunity to re-examine the concept of packaging. Where does it start and stop? What could intelligent packaging tell you if it knew more about you? Could it learn or morph its form and content based on its location? Resource/Ammirati CTO Dan Shust examines the possibilities as we enter the era of the digital die line.
9. Even with all the great packaging
out there, we still have a problem.
10. 70% of consumers think
retailers could do more
to make traditional
shopping better.
eMarketer
70
%
11. Even when consumers
plan which category they
will buy from, 28%
decide which brand to
buy in-store.
Global Shopper Study, "Shopper Decisions Made In-Store" (SDMIS)
28
%
12. A brand’s impact
increases by 30% if
packaging design engages
one additional sense.
Faraday Centre for Retail Excellence
30
%
13. …and by 70% if three
senses are integrated.
Faraday Centre for Retail Excellence
70
%
14. “The point is to make it easier and more convenient for
customers to browse and shop, so technologies have to be
intuitive and straightforward.”
useful is the new cool
MIKE MCNAMARA
Tesco - Chief Information Officer
28. product
package
demographics
location
weather
time & date
current events
Likes, interests
past purchase history
loyalty
contextual filters
brand desires &
consumer needs appropriate
intelligent
packaging
experience
possible
responses
nutrition & dietary info
commerce & offers
localization
UGC
instructions
entertainment
cross-sells
social sharing
support
image
recognition
smartphone
smartwatch
HoloLens
etc.
40. DELIVER REAL-TIME BRAND GUIDANCE
Consumers demand instant brand guidance in the
form of descriptions, reviews and demonstrations.
Technologies, like image recognition and augmented
reality, make it possible for brands to deliver richer
and more in-depth brand information and experiences.1.
41. ENHANCE THE EXPERIENCE WITH CONTEXT
Context is the key to delivering a personalized
experience. Those who factor in a consumer’s location,
time of day, or even the weather, and tailor the message
or experience accordingly will reap the benefits.2.
42. CONNECT BRAND TOUCHPOINTS SEAMLESSLY
!
Deliver one core message and seamless brand
experience across all channels to maximize spend,
consolidate brand identity and deliver a consistent
customer experience.3.
43. For more information about Intelligent Packaging
or to discuss a project please contact:
Dan Shust
dshust@resource.com
Twitter: @getshust
Web: resourceammirati.com
Thanks!
Questions?