2016 Retail Pro Americas Summit in Las Vegas. Presentations by Mike Montrose of UniteU and Jenna Flateman-Posner of Clutch. With advances in retail technology, omnichannel is no longer just talk, and retailers everywhere are building their strategy to capitalize on higher spending and lifetime values of consumers who shop across multiple channels. While the terms of omnichannel offerings will vary between companies, successful omnichannel strategies all include 5 fundamental pieces. See the 5 critical components to omnichannel and hear from the tech experts on how you can: Unify data across channels for a complete view of your customer Automate your operations for smarter, more efficient fulfillment Recognize your shoppers and help them buy from you at any touchpoint.